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Guest Relations Officer
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Jobs that might interest you

Benchmark Hospitality
Scottsdale, Maricopa County
Competitive
Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. * Full Time employees have access to Medical and Dental insurance to fit your needs * Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) * 401K match (Let us help you build your financial future) * Companywide Hotel Room Discounts (Who doesn't love to get away) * Paid Time Off * Employee Assistance Program (We are here to support you) * Employee family events (bring the kids!) * Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few * Many more, please inquire for more details
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BAB ALQASR HOTEL & APARTMENT
United Arab Emirates
Unspecified
The luxury 5 star Bab Al Qasr offers a truly unique Middle Eastern experience with authentic Arabic hospitality. Set on its own private beach in Abu Dhabis exclusive Corniche area, its iconic Arabesque architecture and sumptuous interiors are designed for discerning business and leisure travelers, looking for a taste of modern Arabia. With its breath taking lobby, superb views and world class facilities, Bab Al Qasr impresses on every level. A rewarding opportunity awaits you at Bab Al Qasr, Abu Dhabi. Be part of a multicultural, talented team to deliver an unforgettable guest experience. Work in a world where we strive to provide the highest level of service to our guests. We are focused on hiring people with the natural inclination to exceed the guest expectation and the desire to continuously strive for perfection.
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Nikki Beach Resort & Spa Dubai
Dubai
Visa, Ticket, Accommodation, Transportation & Medical
Nikki Beach Resort & Spa Dubai is looking for Front Desk Agent. The role requires familiarity with Front Office operation and provide the seamless services to our guests. Candidates who are aware that they will be the first impression of the brand, always project can-do and positive attitude towards guests and colleagues. Always keep themselves well-informed to deliver exceptional experience Minimum of 1 year experience of similar role 5 star hotel/Resort experience in UAE Communicates & writes with fluency in English Fluency in Russian and Spanish language is an advantage
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Customer * Be fully conversant with all hotel facilities and services. * To process check-in and check-out according to the hotel policies and procedures. * To complete the guests registration form and ensure all details are accurately captured. * Act on flags and special requests. * Maintain detailed awareness or information regarding arrivals, their accommodation requirements, special needs and expected departures of the day. * Follow up VIP reservations and issue VIP amenities and any other special service requests in accordance with hotel practices. * Prepare all records connected with pre-registration for VIP, extended stays and repeat guests. * Answer queries on house facilities and places of tourist interest. * Assure accountability for cash float issued. * Maintain confidentiality with regard to guest's personal information.
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MERCURE DUBAI BARSHA HEIGHTS HOTEL SUITES & APARTMENTS
Dubai
Unspecified
* Greeting and thanking guests in a sincere, friendly manner. * Checking guests in on arrival and out on departure. * Posting charges to appropriate guest accounts. * Anticipating and addressing guests' needs, and resolving their problems and complaints. * Assisting guests with disabilities. * Operating switchboard and assisting with inquiries. * Assisting the reservations manager with taking reservations. * Collaborating and communicating with other internal departments to ensure guest satisfaction. * Complying with company procedures and safety policies. * Performing duties on a daily checklist. o High school diploma or suitable equivalent. o 1+ years of front desk agent experience preferred. o Well-groomed, professional appearance. o Outstanding written and verbal communication skills. o Team player. o Physically agile, and able to stand for extended periods.
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Dusit Thani Abu Dhabi
United Arab Emirates
Unspecified
1. Assists in maximizing room sales and revenue. 2. Prepares guest name lists. 3. Prepares for guest arrivals and departures. 4. Greets and addresses guests by name upon their check-in and check-out. 5. Assists guests while they are registering. 6. Assists guests with transportation arrangements, luggage, payment, etc. 7. Escorts guests to their rooms. 8. Informs Guest Service Attendants of guests room number. 9. Shows the room features and facilities to guests. 10. Assists and follows up guests requests and inquiries. 11. Recommends F&B outlets and entertainments in the hotel to guests. 12. Briefs next shift personnel to hand over at the end of the shift. 13. Provides information, directions and service based on the hotel standards and policies. 14. Operates the Business Center in providing secretarial service and handles all requested documents and information. 15.
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The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction. * A strong focus on customer service * Prior experience in hotel front office operations is preferred * Excellent communication skills; fluency in English is required * Be able to work shifts, weekends and public holidays * Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred * Arabic Language is a plus
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NEW
Benchmark Hospitality
Vero Beach, Indian River County
Competitive
Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. * Full Time employees have access to Medical and Dental insurance to fit your needs * Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) * 401K match (Let us help you build your financial future) * Companywide Hotel Room Discounts (Who doesn't love to get away) * Paid Time Off * Employee Assistance Program (We are here to support you) * Employee family events (bring the kids!) * Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few * Many more, please inquire for more details
Recently
NEW
Benchmark Hospitality
Vero Beach, Indian River County
Competitive
Come be a part of something bigger! Benchmark Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. * Full Time employees have access to Medical and Dental insurance to fit your needs * Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) * 401K match (Let us help you build your financial future) * Companywide Hotel Room Discounts (Who doesn't love to get away) * Paid Time Off * Employee Assistance Program (We are here to support you) * Employee family events (bring the kids!) * Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few * Many more, please inquire for more details
Recently
NEW
Desert Islands Resort & Spa by Anantara
Abu Dhabi
Competitive
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner. * To know by heart the hotel products, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties. * To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
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Frequently Asked Questions

How many work from home Guest Relations Officer jobs are available on CatererGlobal?
There are 0 work from home Guest Relations Officer jobs available on CatererGlobal right now.
What other similar jobs are there to work from home Guest Relations Officer jobs?
As well as work from home Guest Relations Officer jobs, you can find Front Desk Agent, Guest Service Agent, Reservations Agent, amongst many others.
Which places are popular for work from home Guest Relations Officer jobs?
People who are interested in work from home Guest Relations Officer jobs prefer to look in Dubai, Abu Dhabi, FL.
Which industry do work from home Guest Relations Officer jobs belong to?
Work from home Guest Relations Officer jobs are part of the Catering industry.