Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You'll learn more about this during the application process. JOB SUMMARY: Supervises the daily operations of specific venue or location within the park. Responsible for high standards of efficiency, cleanliness, sanitation, and training. Manages the daily labor and non-labor budget, directs the workflow of both FOH and BOH staff, and resolves guest situations. * Accountable for all facets of service, production, quality, and controls during the day to day operation. Ensures policies and procedures of the Food & Beverage department are followed.