NEWConciergeHilton Grand Vacations (HGV)Gatlinburg, Sevier CountyRecentlyCompetitiveJob Description We are Currently seeking team members who are passionate about building lasting vacation memories for owners/guest visiting our resort properties! If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. As a Concierge Agent, you will be responsible for making confirmation calls and welcome calls to all future arrivals. Answer calls from guests who have booked Hilton Grand Vacations Marketing Packages to make date changes and respond to questions concerning their upcoming vacation. * Welcome the guests the day of arrival, helping with transportation to the tour, and making sure that all parties required to tour attend as scheduled. Especially information about tour presentation, accommodations, premiums and promotions.more
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