NEWCluster Reservations SupervisorThe First Collection- Business BayUnited Arab EmiratesRecentlyUnspecifiedAs Reservations Supervisor, you oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor will work with the Reservations Team to develop future and repeat business opportunities. * Assist in the day-to-day operations of the Reservations Department. * Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates. * Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue. * Produce quotations and written confirmation to all clients. * Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future businessmore
PREMIUMNEWFront Desk AgentRixos Marina Abu DhabiAbu DhabiRecentlyUnspecifiedRixos Marina Abu Dhabi is looking for Front Desk Agent. * Register and process check in for all arrivals. * Update guest information into the computer after a complete check in. * Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests departure. * Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed. * Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time. * Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up. * Handle issuance of guest room key cards and ensure effective control for guest security. * Check and convey message, mail and package to Guests.more
Front Desk AgentM Recruitment Ltd.United Arab EmiratesPosted 32 days ago$14,100 per annumM Recruitment is looking for upbeat Front Desk Agentswith experience in 5-star hotels, who are ready to advance in their careers. Selected applicants will be working in high luxury hotels and resorts in Dubai. Job specification We are looking for Front Desk Agents to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different rates and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure.more
PREMIUMNEWFront Desk Agent / preferably FemaleRixos Bab Al BahrRas Al-KhaimahTodayFrom $0 to $0 per annum1.1.1Register and process check in for all arrivals. 1.1.2Handle guest check outs efficiently and professionally. 1.1.3Update guest information into the computer after a complete check in. 1.1.4Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests departure. 1.1.5Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed. 1.1.6Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time. 1.1.7Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up. 1.1.8Handle issuance of guest room key cards and ensure effective control for guest security. 1.1.9Check and convey message, mail and package to Guests.more
PREMIUMNEWFront Desk AgentW Doha Hotels & ResidencesDohaRecentlyCompetitivePosting Date Jun 16, 2022 Job Category Rooms & Guest Services Operations Location W Doha, West Bay, Zone 61, Doha, Qatar, Qatar Brand W Hotels Schedule Full-Time Relocation? Position Type Non-Management Located Remotely? Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox. Retox. Repeat.more
PREMIUMNEWFront Desk AgentWaldorf Astoria Lusail - DohaDohaRecentlyUnspecifiedA Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As aFront Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. * Achieve positive outcomes from Guest queries in a timely and efficient manner * Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required * Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments * Demonstrate a high level of customer service at all timesmore
PREMIUMNEWFront Desk Agent Waldorf Astoria Dubai Palm JumeirahWaldorf Astoria Dubai Palm JumeirahDubaiRecently£0 - £0A Front Desk Agent with Waldorf Astoria Hotels and Resorts provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will it be like to work for this Hilton Worldwide Brand? In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience.more
FEATUREDNEWFront Desk AgentCentara Mirage Beach ResortUnited Arab EmiratesRecentlyUnspecifiedAbout Us Centara Mirage Beach Resort Dubai, a themed destination resort on a prime stretch of the Deira Islands waterfront, inspired by mythical Thai and Arabian adventures. Designed with family fun in mind, Centara Mirage Beach Resort Dubai features 607 expansive rooms and suites, offering a choice of stunning city or sea views and an option for bunk beds. Along with an impressive beachfront swimming pool and waterslides, the resort also houses three age-specific Kids Clubs, a candy-themed kids spa, outdoor playground, fully-equipped fitness centre, myriad water sports and a family-friendly lounge. An ideal family resort for holiday includes moments of pure relaxation, SPA Cenvaree provides luscious wellness treatments specifically formulated for both adults and younger guests, making the resort a true oasis for all ages. The Brandmore
PREMIUMNEWFront Office SupervisorRixos Marina Abu DhabiAbu DhabiRecentlyUnspecifiedRixos Marina Abu Dhabi is looking for Front Office Supervisor. * He/She is responsible for supervising the operations at the front desk according to our hotel standards in order to ensure guest satisfaction under the control of the Assistant Front Office Manager in the accomplishment of their objectives. * Prepare for daily arrivals in terms of room allocation, amenities and special requests of Guests. * Update and check guest information into the computer after a complete check in. * Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests departure. * Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed. * Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time.more
PREMIUMNEWFront Office SupervisorSheraton Grand Hotel DubaiUnited Arab EmiratesRecentlyUnspecifiedTo provide our guests an on brand and personalized arrival experience by allocating the rooms based on the preferences and the reason of stay. Follow and implement Sheraton Grand Brand Standards/Guidelines. To effectively contribute in a high GSS loyalty composite through recognition, friendliness, helpfulness and efficiency. Ensure all FO KPIs goals are all in control and achieved Ensure that services provided are in harmony with our Sheraton core values Assist the Front Office Manager and the Assistants with the daily Operations. Assign the rooms according to the guest requests, preferences and purpose of the stay, using the MAR and the pre arrival email sent by the Club or the Lobby Ambassadors team. Organize and coordinate with the AFOM allocation, check in and pre-registration procedure for groups.more