Welcome to our World Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth. We have an Ambition to operate 100 preferred hotels by year 2020. Job Location Grand Millennium Al Wahda Abu Dhabi offering direct access to Al Wahda Mall, it's a shopper's dream come true. Business travelers can look forward to a state-of-the-art business centre. Holidaymakers will appreciate our convenient city-centre location, first-class health club and spa, and 5 dining options led by prominent and experienced chefs. Its 844 rooms offer great views of Abu Dhabi and the nearby attractions. The iconic Qasr Al Hosn, Sheikh Zayed Grand Mosque, Ferrari World Abu Dhabi, and Abu Dhabi National Exhibition Centre are only short drives away. Key Job Responsibilities: The candidate should understand the market trends and have the ability to put together a business plan and supporting action plans. Ensure the training of the Spa staff to meet and exceed standards. Ability to work with Learning Manager
JOB TITLE Spa Operations Director for an Independent Spa Opening, JOB LOCATION Cayman Islands SALARY ON OFFER Package up to $75,000 per annum (Tax Free) WHAT'S NEEDED A proven Spa Director to help open, manage and develop this new independent Spa EMPLOYER INFORMATION New opening, privately owned property WHAT THE JOB ENTAILS Managing the day to day spa operation Achieving excellence all areas of customer service, engagement and brand standards Ensuring organisational development and continued talent attraction CANDIDATE REQUIREMENTS Currently a Spa Manager / Director from an independent luxury Spa operator At least five years' experience within Spa Management LEGAL REQUIREMENTS SpaYse's undert
Ensure guest expectations are exceeded for all guests staying at the hotel. Work location: Hideaway Beach Resort & Spa - https://www.hideawaybeachmaldives.com/ Key Responsibilities: Works with supervisees to put processes in place Measures results (challenges, successes, etc.) and communicates on a weekly basis to RM Oversee and implement Front Office initiatives and ideas Review the arrivals during the morning meeting and highlighting VIP arrivals/high paying guests/elite guests, etc. VIP inspections of the VIP rooms and ensuring amenities are pre-set. Reviewing room blocking for the day and ensuring allocations are anticipatory. Identify potential upgrades and follow up with GRO Look for new/innovative ways to provide anticipatory service Coordinate among all departments for seamless execution of service Coordinate correspondence with guests pre and post stay Assist Reservations and Front Office team to identify guests and achieve a seamless arrival experience for return guests. Communicate successes to the Hotel in an effort to keep intensity and focus high Glitch follow up and resolution to guest satisfaction. Supervises the activities of the service
Atlantis, Dubai, is a truly extraordinary, intriguing, and unique entertainment destination resort, and we currently have an opportunity for an experienced Guest Services Attendant to join our amazing team at Atlantis, Dubai! At Atlantis, Dubai, we strive to create a destination experience that is not only unforgettable throughout each customer’s stay, but truly memorable for a lifetime. Can you keep a smile while handling large volume? Do you thrive on creating amazing experiences for guests? Do you enjoy working outdoors? If your answer is yes, then Atlantis, Dubai is looking for someone like you! As Guest Service Attendant, you will ensure all guests needs are met and that they are assisted in a warm and personalized manner. You will be responsible for the set up and maintenance related to beach, Aquaventure, Towel Cabanas, Guest Buggies and Guest Cabanas. You will keep a high energy and positive environment while working with a great team. Moreover, you will need to have a full knowledge of special promotions, events, and resort activities at different times. An ideal candidate will have a strong work ethics and desire to continuously learn and develop at our resort. Previous Hospitality experience and knowledge of Galaxy/ Micros is a must. At
Looking for a passionate, professional, creative Events manager in Charge of Weddings Responsibilities: Responsible for generating profitable revenues from weddings while upholding to brand standards Having in depth knowledge of organizing weddings from A to Z Data entry for events details into the system- Opera and being able to manage Wedding Venus to maximize the revenue Handle all admin tasks related to the wedding Maintain & Communicate all events details to operation department with attention to details on time Attend all required meetings and events Preferable Skills: Knowledge in Opera. Arabic speaking is a plus Minimum of 1 year experience in a 5 star Hotel in Abu Dhabi
Job Summary: Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work con
Shangri-La Hotel, Dubai The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities. Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai’s popular beaches. The hotel’s 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort. As a Restaurant Manager - All day dining, we rely on you to: Ensure a smooth restaurant operations at all times, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation, develop menus, conduct training and carry out performance evaluation of co
Sofitel Dubai the Obelisk scheduled to open in the fourth quarter of 2020, will be Sofitel's largest property in the Middle East. The hotel will feature 595 luxury guestrooms inclusive of 68 suites and 97 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Patio will bring residents and patrons together to celebrate the French "Joie de Vivre". Guests will have the option to unwind at the So Spa and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers will have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings. Part of the Wafi Mall new extension and close to the iconic Raffles Dubai, Sofitel Dubai the Obelisk will infuse the brand's essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist -Waiter and help us to make Sofitel Dubai the Obelisk a truly welcoming destination! The Position To provide prompt and courteous F&B service to the Hotel's guests. KEY ROLES & RESPONSIBILITIES Read daily events, to acknowledge any VIP's arrivals. Must know all menu items, their garnis
KEY RESPONSIBILITIES § Carry out analysis and interpretation of revenue, demand generators, and management data regularly to assess the performance of hotel, and where necessary evolve short and long-term strategies to enhance performance by closely working with GM. § Make sure Hotel management and other agreements are complied with and able to manage and respond the hotel Operators on behalf of owner. § Should be managing hotel cost structures, to work out the most cost effective purchasing decisions which enables the hotel to save money from its purchases. § Work in coordination with GM of hotel to review the Strategies to maintain Hotel Operations against key milestones, KPIs, programme, budget and other established § Maintain current information on demographics and highlight to Hotel operator; change in demand and supply, and all markets that impact on the performance and positioning of hotel § Review and analyze quarterly re
Our Client is looking for a Hotel Manager with proven experience in 5* International Resorts .Applicants with minimum 4 to 5 years experience in similar role is ideal for this opportunity. Preference will be given to candidates based in Saudi Arabia with transferable Iqama.
Our Client is looking for a Butler with 5 Years’ experience in similar role in Luxury 5 * Hotels with international exposure. Applicants should have pleasing personality, excellent communication skills and the capacity to handle high end VIP Personalities. This role demands high degree of maturity, dependability, accountability, and capacity to work under pressure in a highly demanding atmosphere.
As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as: Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel Greet and seat customers and serve them in a professional, discreet and personalized way Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests Consistently monitor quality of food & beverage being served Practice good customer relations and attend to customer complaints / queries satisfactorily <span style=" font-style: normal; fo
We are looking for experienced Training Coordinator to join our Rixos Premium Dubai Team Mission: Provide a full range of administrative and training support to Learning & Development, inclusive of handling confidential and sensitive matters to ensure smooth operation of the Training Department.? Main Requirements: Proven work experience as a Training Coordinator or similar role MS Office proficiency Basic Training Skills Ability to handle multiple assignments Excellent communication and organizational skills Strong interpersonal and problem solving abilities ? Highly responsible & reliable Ability to work cohesively as part of a team
Welcome to our World Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth. We have an Ambition to operate 100 preferred hotels by year 2020. Job Location Grand Millennium Al Wahda Abu Dhabi offering direct access to Al Wahda Mall, it's a shopper's dream come true. Business travelers can look forward to a state-of-the-art business centre. Holidaymakers will appreciate our convenient city-centre location, first-class health club and spa, and 5 dining options led by prominent and experienced chefs. Its 830 rooms offer great views of Abu Dhabi and the nearby attractions. The iconic Qasr Al Hosn, Sheikh Zayed Grand Mosque, Ferrari World Abu Dhabi, and Abu Dhabi National Exhibition Centre are only short drives away. Key Job Responsibilities: Developing the marketing strategy for the company in line with company objectives. Coordinating marketing campaigns with sales activities, Overseeing the company marketing budget. Creation and publication of all marketing material in lin
Introduction Our client in a formal, with 2 high profile private properties in Gstaad & Geneva is looking for a: Live-in Housekeepingladywith cooking knowledge Tasks: General housekeeping & cleaning duties in the Chalet Washing & Ironing Preparing & serving of simple Breakfast / Lunch / Diner for 2 - 4 persons Any experience with Asiatic cuisine Our Client offers: a permanent Job attractive permanent employment conditions & workplace live-in in the properties in Gstaad and Geneva You: are exceptionally reliable, trustworthy & discreet have good organisation skills, be energetic and have an eye for detail are flexible with schedule are fluent in English or French have experience as a Housekeeper in luxury households or luxury 5* hospitality have light cooking experiences are willing to travel and live-in some months in Gstaad and some months in Geneva
PURPOSE OF POSITION To p rovide an appropriate welcome at F&B Outlets for guests. To handle table reservations and effectively control the flow of guests. KEY ROLES & RESPONSIBILITIES Provide a warm and friendly welcome, leading guests and seating them at their table Take telephone bookings and maintain a clear and organized reservations book Assist in the set-up of tables and displays Maintain and update guest database To ensure full knowledge and understanding of LQA and Hotel Standards and to implement them in all interactions Be attentive to guests and resolve their complaints where possible, reporting all incidents to Supervisor/Assistant Manager/Manager To undertake service training lead by the outlet DT/ Supervisor/Assistant Manager/Manager to ensure full capability in understanding and executing service standards To make/maintain all food/beverage labels for daily rotations of the buffet and working closely with the culinary team to update changes, including last minute requests, for the buffet To ensure that all reports related to the outlet are well maintained and completed as per schedule and in a timely manner To support the service team during times of need/crunch in service in the following areas, but not limited to: section holding, coffee station, back area and mis en place etc. Maintain cleanli
Welcome to our World Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth. We have an Ambition to operate 100 preferred hotels by the year 2020. Job Location Grand Millennium Al Wahda Abu Dhabi offering direct access to Al Wahda Mall, it's a shopper's dream come true. Business travelers can look forward to a state-of-the-art business centre. Holidaymakers will appreciate our convenient city-centre location, first-class health club and spa, and 5 dining options led by prominent and experienced chefs. Its 844 rooms offer great views of Abu Dhabi and the nearby attractions. The iconic Qasr Al Hosn, Sheikh Zayed Grand Mosque, Ferrari World Abu Dhabi, and Abu Dhabi National Exhibition Centre are only short drives away. Key Job Responsibilities: Ensures the entire sale team is familiar and capable of using all the functionalities of the opera System Establishes and maintains a proper filing system of all related information and document Develops and maintains client databases on all city wide events for future business solicitation.
At the beginning of the shift, checks/inspects the recreation areas where assigned and ensures safety of the area and equipments are clean, orderly and working. Be vigilant and attentive with maximum safety measures of the swimmers swimming in the pool and beach areas. Perform lifeguard duties, prioritizing life and safety of the guest especially children who are staying in the pool and beach without adult’s supervision. Provide basic First Aid in the event of any minor accidents. To be fully aware of the procedure in the event of a major accidents and emergency. Briefs the guest on whatever safety instructions needed prior to performance of any activities. Observes guest using facilities in recreation areas and immediately offers assistance as may be required. Cleans and assists in maintaining the recreation equipments before and after use. Relieves other attendants, recreation team members when necessary. Responds to emergency calls as may be required. To be available in front of the guest all time. Interacts w
About us We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.Located in the prestigious West Bay area of Doha, Crowne Plaza Doha West Bay welcomes you to a new and better way to do business travel. This modern and stylish 317 room hotel is just 20 km away from Hamad International Airport, 15 minutes away from Souk Wakif and Museum, 2.7 km from Qatar International Exhibition Center and allows guests easy access to Qatar’s financial, shopping and diplomatic district. A few minutes drive from Doha City Center Mall, Corniche promenade, restaurants, and the best evening entertainment Your day to day As a Room Attendant your role will be supporting the day-to-day running of Housekeeping Department by welcoming guest, responding to queries, answering calls, handling inquiries and delivering excellent
TASKS, DUTIES AND RESPONSIBILITIES MAXIMISE GUEST SATISFACTION AND PROFITABITLITY BY MANAGING THE RESTAURANT, BAR, ROOM SERVICE ? Assist the outlet manager in managing all activities of the restaurant, bar, room service ? Achieves restaurant revenue goals by executing marketing and sales strategies as established in the business plan ? Assists in the implementation of sales promotions and to take action to increase sales ? Greets and seats guests, and ensures that they receive prompt, courteous and efficient service ? Seeks actively to greet guests upon arrival and departure, and to be visible during their time in the restaurant ? Looks for creative ways to promote and execute strong guest relations activities and procedures with regular and VIP guests ? Ensures that outlet premises, FF&E, silver, glass, porcelain etc. is clean and in good working order ? Checks regularly to ensure guests receive efficient, knowledgeable and courteous service, and high quality