About us At InterContinental® Abu Dhabi our role is to put the glamour into international travel. That’s where you come in. We look for people who are charming, confident, and internationally-minded who know what it takes to exceed guest expectations. When you’re part of the InterContinental® Hotels & Resorts brand you’re more than just a job title. With its private beach and marina, the InterContinental® Abu Dhabi hotel is an oasis of luxury near the Corniche and world-class shopping malls. Host an event in a grand ballroom, on a terrace with sea views or in a beachfront garden . You can relax at the health club with inviting pools and admire marina yachts from your spacious room. The hotel includes 390 guest rooms and suites, highly acclaimed food and beverage outlets, and elegant meeting rooms. Your day to day We are currently looking for attentive CCTV Operations Officer. Under the guidance of Security Manager, responsible for implementing safety and security policies in accordance with InterContinental Hotels Group standards. Maintain a vigil on the closed circuit TV system and inform security officer on patrol duties of any unusual happenings. Conduct foot patrol, report and log any unusual observations and submit to the Security Manager. Conduct car park inspection in 3 major car parks in the Hotel Lobby, Marina and Health Club parking. Ensure checks are conducted on fire panel, fire hose real outlets and fire b
About us At InterContinental® Abu Dhabi our role is to put the glamour into international travel. That’s where you come in. We look for people who are charming, confident, and internationally-minded who know what it takes to exceed guest expectations. When you’re part of the InterContinental® Hotels & Resorts brand you’re more than just a job title. With its private beach and marina, the InterContinental® Abu Dhabi hotel is an oasis of luxury near the Corniche and world-class shopping malls. Host an event in a grand ballroom, on a terrace with sea views or in a beachfront garden . You can relax at the health club with inviting pools and admire marina yachts from your spacious room. The hotel includes 390 guest rooms and suites, highly acclaimed food and beverage outlets, and elegant meeting rooms. Your day to day Looking for Assistant Restaurant Manager with significant restaurant & bar experience in classically European style settings and international background in branded restaurants and hotels. Main job responsibilities: To be able to manage and support the Restaurant operations and achieve business objectives through customer centric approach in all we do. Ability to lead and inspire and assist the team to provide excellent customer service and contribute in building loved and trusted brand. Think forward and Coordinate with Restaurant Manager for everyday operation and maintain f
DUTIES & RESPONSIBILITIES: 1.1.1 To direct and guide the spa team in providing efficient, prompt, and personalized service to all guests in a safe and hygiene environment, in order to maximize guest satisfaction and organizational profitability in an atmosphere of teamwork and high employee morale. 1.1.2 Responsible for keeping SPA and surrounding areas in a thoroughly clean, well-maintained condition. 1.1.3 Strictly follow Lost and found procedure. 1.1.4 Exercise and control strategies to break even while looking at ways and means for cost reduction without affecting quality. 1.1.5 Provide regular market research / feed back on competition / updating of pricing and market positioning of the product. 1.1.6 Divise various schemes and packages to contribute to increasing profitability. 1.1.7 Effectively manage recreation department to maintain brand standards and achieve budget and other agreed objectives.
MAIN DUTIES AND RESPONSIBILITIES: 1.1.1. Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests. 1.1.2. Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink) 1.1.3. Register and process check in/out for all VIPs guests efficiently and professionally.Escort VIP gussets to their rooms. 1.1.4. Update guest information into the computer after a complete check in. 1.1.5. Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure. 1.1.6. Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed 1.1.7. Provide friendly sand courteous service to guest and respond pr
About Al Raha Beach Hotel The Al Raha Beach Hotel is a truly dynamic destination. Just a 40-minute drive from Dubai and 10 minutes away from Abu Dhabi International Airport, in the stunning Al Raha Beach area overlooking the pristine Gulf shoreline, it’s ideally situated for the discerning business or leisure traveller. Abu Dhabi, the UAE Capital, offers a vast array of popular attractions like Sheikh Zayed Grand Mosque, one of the world's most impressive landmarks, Yas Island, for a 360° entertainment experience from Ferrari World Abu Dhabi, Yas Mas Marina Circuit or Yas Waterworld and Warner Bros., the iconic Louvre Abu Dhabi, the first universal museum in the Arab World, and more. Scope of Work: To assist guests and recreation members with the safe use of the poolside facilities ensuring service excellence at all times. Job Responsibilities: 1. Keeps a vigilant eye on all swimming pools to ensure that all rules and regulation are
Scope of Work: To carry out the efficient operation of the Reception/Cashiering function in accordance with hotel standards and company policy. Job Responsibilities: 1. To greet smile and welcome all guests to the hotel. 2.To provide an efficient and friendly check-in and check-out according to company standards. 3.To handle guest requests ensuring that all matters are dealt with efficiently and promptly taking preference over administrative tasks. 4.To inform all relevant departments regarding special guest requests. 5.To ensure that returning guests are welcomed back to the hotel and guest preferences and special requests are communicated to all concerned departments to ensure guest satisfaction. 6.To be fully aware of hotel room rates, availability, promotions, services and facilities. 7.To take reservations for accommodation according to company policy. 8.To be aware of specific daily functions and events as detailed in the forecasts, in order to deal efficiently with guest enquiries. 9.To liaise with the Team Leader-Front Desk and Housekeeping to ensure an efficient supply of guest rooms. 10.To ensure that telephones are answered quickly and efficiently following company standards. 11.To inform guests of the facilities
JOB ROLE Provide five-star dining & engaging experiences to guests, Supervises Food & Beverage service and assist in service as per outlet and room service standards. Ensures HACCP, Hygiene, EHS standards, are strictly adhered to and meet & exceed the revenue, upselling targets. JOB RESPONSIBILITIES · Takes Food & Beverage orders as per standards and practices · Strictly follows Personal grooming & hygiene standards for self and others. · Makes guests feel welcome in the outlet and participates directs and supervises services to the guest. · Prepare appropriate work plan on daily basis. · Briefs staff before each meal period and assures that all orders are served correctly. · Interact and communicate with guests about their meal
DUTIES AND RESPONSIBILITIES: 1.1.1 Organisation of Repeat Guest filing administration 1.1.2 Up-keeping of Hotel/Guest Information booklets and pamphlets. 1.1.3 Co-operation with hotel’s Housekeeping and Front Office 1.1.4 Awareness of outside activities/recreation etc. 1.1.5 The following duties within frame of work: Guest Satisfaction, Co-ordination of Information, Organisation Repeat Guest Cocktails, Personalised Welcome/Farewell, etc 1.1.6 Ensures maximum guest satisfaction through personal recognition and involvement with repeat guest. 1.1.7 Ensures that our repeat guests and any other VIP clients receive personalised treatment and services, such as: a) Pre-regi
JOB REQUIREMENT Minimum of 5 years sales experience in a similar capacity, preferably in a 5 star class environment Must have Abu Dhabi Market experience Preferably Arabic speaking Have excellent communication skills in written and spoken English Be self-motivated, result-oriented, resourceful and possesses leadership qualities Possesses professional disposition with excellent communication and interpersonal skills
1.1.1. To keep up-to-date with the Guest Service results and to improve where it is required. 1.1.2. To send confirmation letters each evening to the guests with details of their requested treatments. 1.1.3. To have a thorough knowledge of all well-being services and departments as well as other applicable services offered by the hotel. 1.1.4. To ensure maximum room and therapist occupancy at all times. 1.1.5. To notify the Spa Supervisor& Spa Manager immediately of any guest complaints 1.1.6. To be fully aware of current and future services offered by the hotel and to make suggestions for improvement, expansion or creation of new services. 1.1.7. To remain up to date with local and international trends in the beauty, health and leisure services through internet, magazines and other applicable media. 1.1.8. To actively up sell all the appropriate Spa s
MAIN DUTIES AND RESPONSIBILITIES: 1.1.1. To oversee the butler service, ensuring that all the hotel standards and procedures are fully known and followed. 1.1.2. To ensure a proper coverage and supervision of the butler service at all times. 1.1.3. To ensure appropriate stock level for the smooth run of the butler operations and to prepare requisitions accordingly. 1.1.4. To ensure uncompromising levels of cleanliness and maintenance through each employee’s responsibility. 1.1.5. To use the proper telephone etiquette as per Rixos standards. 1.1.6. To assist and to coordinate the daily activity with the Guest Services Manager. 1.1.7. To be most of the time in the guest area to have contact with the guests and to socialize, playing a Public Relations role.
MAIN DUTIES AND RESPONSIBILITIES: 1.1.1 Preparefor daily arrivals in terms of room allocation, amenities and special requestsof Guests. 1.1.2 Registerand process check in for all arrivals. 1.1.3 Updateand check guest information into the computer after a complete check in. 1.1.4 Accountablefor cashiering duties, foreign exchange transactions, night audits tasks andsettlement upon Guests’ departure. 1.1.5 Handleswalk in counter reservation at all times and process call in reservation whenroom reservations section is closed. 1.1.6 Providefriendly smooth courteous service to guest and respond promptly to all requestsand inquiries at all time. 1.1.7 Resolveguests complaints/ requests and liaise with the department concerned to ensureimmediately
JOB ROLE The Head of Marketing is an integral part of team, who creates and executes property-level communications to our customers. The role promotes on-brand messaging to customers through traditional, digital, and social media channels all intending to enhance the image of the club & hotel. You will be responsible to build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share and building a broader portfolio and brand awareness. As part of the Sales and Marketing Team, this role is fully connected to resources in the UAE region, also gets to do a bit of everything, from balancing traditional and digital marketing and E-Commerce activities to contributing to public relations (PR) activities for the hotel. JOB RESPONSIBILITIES · Executes annual marketing plan to budget, in consultation with the COO, Executive Directors and Operations Leaders. · Partners with Operations teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel. · Acts as the liaison between the marketing departme
Summary of General Duties 1.1.1 Organization and monitoring of all affairs concerned to the position. 1.1.2 Proper grooming at all times 1.1.3 Attend training classes as per schedule 1.1.4 Show fullest cooperation and respect within the team and other departments 1.1.5 Is aware of the daily activities and has product knowledge of all the hotel facilities Main Duties and Responsibilities: 1.1.6 Organization of financial administration. 1.1.7 Co-ordination with Corporate Finance. 1.1.8 The following responsibilities within the frame work of: Planning and organizing, communication, general responsibilities and admin
· To answer the telephone promptly and clearly, ensuring a courteous and friendly manner. · To extend a personal service to the members/guests and assist them in all their requirements. · Recommend in-house restaurants and facilities. · To maintain the Logbook from shift to shift for any information or comments of guests. · Meets and greets all guests and members in a pleasant, courteous, and professional manner. · Assists guests, visitors, and associates, with inquiries and directions. · Assists with any guest inquiries, answers incoming telephone calls, forwards call to the appropriate party, or takes a message. · Provides clerical support to the department that may include but not limited to: typing, copying, filing, composing routine correspondence, and preparation of outgoing mail. ·
About the Plate Bakery and Cafe: New opening restaurant in Abu Dhabi where we will be baking home made fresh pastries, serving quality coffee beans, organic breakfasts, salads with starters, and main courses. We are looking for hardworking, consistent, and enthusiastic employees, ready to give their 100% in creating a strong new team and help build the future of the brand. The concept is based on a modern kitchen bakery café, our menu is freshly prepared in the restaurant and includes an international twist of flavors while most importantly maintaining the quality of our work and food. We are looking forward to having a strongly experienced and confident working team, ready to join a new restaurant with a new family and in a friendly neighborhood. Job Requirements: Promote coffee consumption by educating customers Selling coffee and having the right skills to use the different equipment, accessories, and supplies required to brew and grind coffee Preparing and serving a variety of coffee drinks, along with pastries and
¨ Ensure all new associates are entered into the payroll system (OASYS) ¨ Ensure all change of status forms are authorized before preparing them for data processing. ¨ Books flights for new associates and annual leave tickets ¨ Handles the administration of employment contracts and coordinates the recruitment both locally and internationally. ¨ Liaises with recruitment agencies. ¨ Oversee associate medical Insurance – adding, cancelling membership, annual renewals, submitting insurance claims and following up ¨ Coordinates and encourage sports and social activities on a regular basis. ¨ Ensure all attendance records are properly completed and approved by the Heads of Department. ¨ Verify utilization benefit such as vacation and airfare are pr
1.1.1 Maintain complete knowledge of: - Daily house count, arrivals, departures, VIP’s - Scheduled in-house group activities, locations and times - All department policies / service procedures 1.1.2 Answer telephone within 3 rings, using correct salutations and telephone etiquette. 1.1.3 Take record and confirm restaurant reservations / cancellations in accordance with departmental standards. 1.1.4 Communicate reservation /cancellation changes to management as they arise throughout the shift. 1.1.5 Monitor the preparation of own assignments, ensuring compliance to departmental standards. 1.1.6 Ensure that all menu’s, check folders are cleaned and in sufficient quantity. <p style="text-al
Scope of Work: To ensure the smooth running of the hotel telephone system handling all incoming and outgoing calls efficiently and as per hotel standards. Job Responsibilities: 1. Provides all communications both external and internal professionally and with the good level of language skills. 2.Operates the hotel switchboard, incoming and outgoing faxes, and hotel’s paging system. 3.Records and transfers calls within the time frame indicated in the standards. 4.Provides telephone services to guests such as wake-up calls, message taking and paging service. 5.Provides and updates departmental telephone directory regularly. 6.Keeps updated with new products in the market. HR Responsibilities 7. Attends all hotel trainings as required. 8.Adheres to all HR and hotel policies and procedures. 9.Continually strives to improve self; knowledge and skills. Financial Responsibilities: 10.Records all charges in accordance with the hotel credit policy. 11.Be aware and participates in energy saving matters. General Responsibilities: 12.Attends meetings and daily briefings as required. 13.Ensure that the ap
DUTIES & RESPONSIBILITIES: 1.1.1 To direct and guide the spa team in providing efficient, prompt, and personalized service to all guests in a safe and hygiene environment, in order to maximize guest satisfaction and organizational profitability in an atmosphere of teamwork and high employee morale. 1.1.2 Responsible for keeping SPA and surrounding areas in a thoroughly clean, well-maintained condition. 1.1.3 Strictly follow Lost and found procedure. 1.1.4 Exercise and control strategies to break even while looking at ways and means for cost reduction without affecting quality. 1.1.5 Provide regular market research / feed back on competition / updating of pricing and market positioning of the product. 1.1.6 Divise various schemes and packages to contribute to increasing profitability.