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23 Restaurant Reservations Agent jobs

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FEATUREDNEW

Restaurant Reservations Agent

Anantara Dubai The Palm Resort & Spa.

Dubai
Recently

Competitive

Contract:Full-time Company Location:Anantara The Palm Dubai Resort A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description To serve the needs of the business, our guests and our colleagues by coordinating all inquiries, booking and selling of the main product of the Food & Beverage - Restaurants. Key objectives are to simultaneously maximize guest satisfaction, and hotel revenue. The Restaurant Reservation Agent captures details from the incoming calls and coordinates each reservation to ensure the guests satisfaction.

PREMIUMNEW

Restaurant Reservations Agent

Banana Island Resort Doha by Anantara

Doha
Recently

Competitive

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss. Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle Easts only wellness centre in a resort setting, spread across lush botanical gardens.

PREMIUMNEW

F&B Dining Reservation Agent

Palazzo Versace Hotel Dubai

Dubai
Recently

Unspecified

- Experience in handling restaurant reservations - Experience in reservations oTo represent the company by following the standard operating procedures set by the organization oProactively sell and upsell all products and services within the property. oMaximizing sales, as well assisting guests Internal/External and future customers by offering the highest level of customer service. oAny other duty that may be requested by the management. oProactively sell, up-sell, cross sells all products and services within the Palazzo Versace Dubai portfolio in a friendly, professional and efficient manner. Be proactive to customer needs. oAlways focus on, maximizing sales, as well as assisting guests internal/external, and future customers by offering the highest level of customer service.

PREMIUMNEW

Events Coordinator

JW Marriott Marquis Dubai

Dubai
Recently

Competitive

Job Category Food and Beverage & Culinary Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Education * College degree preferred * Multi lingual preferred * Previous position requirements (Event coordinator, reservation agent, front desk clerk, banquet supervisor, restaurant supervisor)

PREMIUMNEW

Reservations Agent

Waldorf Astoria Lusail - Doha

Doha
Recently

Unspecified

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. * Convert, quickly, inquiries into contracted business * Respond, positively, to sales inquiries to develop future sales leads * Identify sales leads, as appropriate * Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation * Provide prompt and efficient service while maintaining the hotels brand standards

FEATUREDNEW

Reservations Agent

ERTH, Abu Dhabi

United Arab Emirates
Recently

Unspecified

A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest needs. Specifically, Responsiblefor all the reservation requests, assigned available rooms. Ensure to take all guests details, payment options and respond to guest with confirmation letter. * Efficient in maintaining the standard of quality and services * Improve service to the Guests through efficient and diplomatic handling of any situation involving the Reservation Department * Establish an efficient method in coordination to all related departments, with particular emphasis on LPO, Meal Plan, Billing Instructions, Mode of Payment, etc. * Maintains rates structure and updates the front desk as to the various rates and packages available

NEW

Reservations Agent

The First Group - Hospitality

United Arab Emirates
Recently

Unspecified

The Cluster Reservations Agent is responsible for handling reservations, inquiries, cancellations, reconversion and booking extensions in an attentive, courteous and efficient manner. Their responsibility also includes quoting available rates, upselling and cross-selling to maximize room revenue according to our Brand Standards. They are to work with the Sales Department in obtaining and effectively maintaining business. * Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores. * Answer guest inquiries about hotel services, facilities and hours of operation. * Enter reservations into the computer according to standard operating procedures. * Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times.

PREMIUMNEW

Reservations Agent

Banana Island Resort Doha by Anantara

Doha
Recently

Competitive

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss. Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports.

PREMIUMNEW

Reservations Agent for Conrad Dubai

Conrad Dubai

Dubai
Recently

£0 - £0

A Reservations Agentfor Conrad Dubaiwill serve as the main contact for room reservations at the hoteland is responsible to offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservaion Agentfor Conrad Dubai, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. * Convertinquiries into contracted business. * Respondpositivelyto sales inquiries to develop future sales leads. * Identify sales leads, as appropriate. * Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation.

FEATUREDNEW

Reservations Agent - InterContinental Regency Bahrain

InterContinental Regency Bahrain

Manama
Recently

£0 - £0

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Located in the business and leisure hub of the city, InterContinental Regency Bahrain offers its guests the perfect location from where to explore the exciting face of Manama.

NEW

Reservations Agent

BAB ALQASR HOTEL & APARTMENT

United Arab Emirates
Recently

Unspecified

The luxury 5 star Bab Al Qasr offers a truly unique Middle Eastern experience with authentic Arabic hospitality. Set on its own private beach in Abu Dhabis exclusive Corniche area, its iconic Arabesque architecture and sumptuous interiors are designed for discerning business and leisure travelers, looking for a taste of modern Arabia. With its breath taking lobby, superb views and world class facilities, Bab Al Qasr impresses on every level. A rewarding opportunity awaits you at Bab Al Qasr, Abu Dhabi. Be part of a multicultural, talented team to deliver an unforgettable guest experience. Work in a world where we strive to provide the highest level of service to our guests. We are focused on hiring people with the natural inclination to exceed the guest expectation and the desire to continuously strive for perfection.

PREMIUMNEW

Reservations Agent

Al Najada Doha Hotel by Tivoli &

Doha
Recently

Competitive

Company Description Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. Job Description As Reservations Officer you will directly support the Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to.

NEW

Reservations Agent

JA The Resort

United Arab Emirates
Recently

Unspecified

To ensure all incoming reservation requests by emails and telephones are replied within the stipulated timeframe and must be adhered to the Brand Standards. Duties and Responsibilities * To have full and up-to-date knowledge of the hotel products and services. * Accommodate all guest requests in an accurate and efficient manner and ensure all reservation enquires are professionally handled. * Accurately collect data in all the systems and maintain according to Company standards. * Promote and maintain good public relations and use every opportunity to maximize revenue by upselling, promoting hotel products and facilities etc. * Ensure that all guarantee letters and rooming lists from Companies or Travel Agents without credit facilities are received and approved by the Reservations Manager prior to the guests arrival.

FEATUREDNEW

Reservation Agent

Anantara Dubai The Palm Resort & Spa.

Dubai
Recently

Competitive

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description To serve the needs of the business, our guests and our colleagues by coordinating all inquiries, booking and selling of the main product of the hotel Rooms. Key objectives are to simultaneously maximize guest satisfaction, and hotel revenue. The Reservation Agent captures details from the incoming calls and coordinates each reservation to ensure the guests satisfaction.

NEW

Reservation Agent

Constance Ephelia Resort.

Seychelles
Recently

Competitive & Benefits

Job Brief * Have a thorough knowledge of the entire hotel services and facilities * Answer inquiries of room rates, outlets and room locations. * To be totally familiar with all aspects of the reservation systems * Handle all reservation requests using good listening and communication skills to secure information necessary to complete a reservation * Post advance deposits and keep accurate records of deposits. * Process rooming lists and group blocks and indicate special requests and billing procedures * File and process reservations correspondence, make certain all files are current and in order. * Have knowledge of Front desk, Sales and Accounts departments and how they relate to the Reservations department. * Accommodate and document special requests in an accurate and efficient manner. * Explain guarantee and cancellation policies to callers.

PREMIUMNEW

Reservation Agent

Qasr Al Sarab Desert Resort by Anantara

Abu Dhabi
Recently

Competitive

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * Adhere to all Standard Operating Procedures. * Take personal responsibility for driving upselling, achieving set revenue targets by months. * Be fully aware at all times of the Selling Strategy, rates, packages, groups and booking status of the hotel. * Process and respond within 24 hours to all reservation requests and inquiries according to company standards. * Handle daily trace/follow up reports according to departmental requirements.

Eastern Mangroves Hotel & Spa Abu Dhabi by Anantara

PREMIUMNEW

Reservation Agent/Operator

Eastern Mangroves Hotel & Spa Abu Dhabi by Anantara

Abu Dhabi
Recently

Competitive

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description You will assist in the effective operation of the reservations department, to meet the business goals of the hotel, according to instructions given by the Reservation Manager.

FEATUREDNEW

Reservation Agent

Voco Doha

Doha
Recently

£0 - £0

Sell the voco Doha West Bay Suites product and services using up-selling and suggestive selling techniques Promote the Hotels products and services Maintain a high level of product and service knowledge about voco Doha West Bay Suites. Prepare and execute action plans which increase reservation sales and associated business Offer waitlist reservations, if rooms are not available for the requested period. Process amendments to reservations such as extensions, early departures, etc Manage no show reservations by investigation and recording of same Maintain knowledge of special rates/ offers/ promotions Monitor reservation levels and inform Managers of current and future occupancy rates Prepare reports as requested (eg to travel agents, business houses, etc) Prepare reservation sales reports

NEW

Remote Hotel Reservations Specialist

Hilton Grand Vacations (HGV)

Las Vegas
Recently

Competitive

Job Description At Hilton Grand Vacations, our commitment to excellence is recognized and celebrated! Our team has a strong commitment and dedication to our Spirit of Service culture and is an encouraged behavior to be displayed towards our guests and team members. What will I be doing? * Service a large volume of inbound and outbound calls and emails from hotel guests, process transactions in the reservations system with accuracy and attention to detail, delivering exceptional customer service in a friendly, personalized manner * Provide accurate, comprehensive information and recommendations about our properties, products, and services * Use personalized discovery and conversion techniques to increase transactions that generate company revenue and guest satisfaction * Respond to Owner emails and requests for call-backs within established response time standards

NEW

Remote Hotel Reservations Specialist

Hilton Grand Vacations (HGV)

Orlando, Orange County
Recently

Competitive

PREMIUMNEW

Agent, Reservations

One & Only Reethi Rah, Maldives

Maldives
Recently

Competitive

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests stay to bring their dreams and desires to life. With an atmosphere thats chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests expectations at every possible turn. Shimmering in azure Indian Ocean, fringed with white powder sands and vibrant coral reef, One&Only Reethi Rah is a beautiful and rare place that creates magically unscripted stories for the worlds most discerning and remarkable guests. With abundant knowledge and generosity, we anticipate our guests every need and surpass expectations.

NEW

Hotel Reservations Specialist

Hilton Grand Vacations (HGV)

Virginia Beach, City of Virginia Beach
Recently

Competitive

NEW

Group Coordinator for Reservations

Dusit Thani Abu Dhabi

United Arab Emirates
Recently

Unspecified

Providing prompt, courteous and efficient handling of all group reservations from the moment of definite booking to check out from the hotel, including changes, cancellations and providing information to group organizers. Ensure that group requirements are entered completely and accurately from the sales booking sheet. Ensure that rooming lists are input accurately and completely. Monitor room blocks and adjust as directed by Reservations Manager / Front Office Manager. Advise Reservations Manager / Front Office Manager immediately of any groups picking up over their blocks. Coordinate with the account Sales Manager and Credit department for billing instructions. Constantly apply standard operating procedures of your department.

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Restaurant Reservations Agent

Frequently Asked Questions

How many Restaurant Reservations Agent jobs are available on CatererGlobal?

There are 23 Restaurant Reservations Agent jobs available on CatererGlobal right now.

What other similar jobs are there to Restaurant Reservations Agent jobs?

As well as Restaurant Reservations Agent jobs, you can find Telephone Operator, Reservations Agent, Customer Service, amongst many others.

Which industry do Restaurant Reservations Agent jobs belong to?

Restaurant Reservations Agent jobs are part of the Catering industry.

23 Restaurant Reservations Agent jobs

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