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Nikki Beach Resort & Spa Dubai
Dubai
Unspecified Visa, Ticket, Duty Meal, accommodation & Transportation, t
Nikki Beach Resort & Spa Dubai is currently looking for Nikki Lifestyle Specialist (Room Reservation Agent) Maintaining the reservation records on hand, cancellation and any modificationrequirement. Tracking room availabilities and forecastingroom revenue and occupancy. Being organized, responsible, details oriented and thorough in executing the job until it completes are essential. * having front Office operation or room reservation experience in 5 star hotel/resort * Having good level of Communication in written & spoken English * Computer literate and MicrosoftOffice skills if you possess all the qualities mentioned above, you might be our Nikki fit for this role.
Nikki Beach Resort & Spa Dubai is currently looking for Nikki Lifestyle Specialist (Room Reservation Agent) Maintaining the reservation records on hand, cancellation and any modificationrequirement. Tracking room availabilities and forecastingroom revenue and occupancy. Being organized, responsible, details oriented and thorough in executing the job until it completes are essential. * having front Office operation or room reservation experience in 5 star hotel/resort * Having good level of Communication in written & spoken English * Computer literate and MicrosoftOffice skills if you possess all the qualities mentioned above, you might be our Nikki fit for this role.
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A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. * Convert, quickly, inquiries into contracted business * Respond, positively, to sales inquiries to develop future sales leads * Identify sales leads, as appropriate * Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation * Provide prompt and efficient service while maintaining the hotels brand standards
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. * Convert, quickly, inquiries into contracted business * Respond, positively, to sales inquiries to develop future sales leads * Identify sales leads, as appropriate * Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation * Provide prompt and efficient service while maintaining the hotels brand standards
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The First Group - Hospitality
United Arab Emirates
Unspecified
The Cluster Reservations Agent is responsible for handling reservations, inquiries, cancellations, reconversion and booking extensions in an attentive, courteous and efficient manner. Their responsibility also includes quoting available rates, upselling and cross-selling to maximize room revenue according to our Brand Standards. They are to work with the Sales Department in obtaining and effectively maintaining business. * Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores. * Answer guest inquiries about hotel services, facilities and hours of operation. * Enter reservations into the computer according to standard operating procedures. * Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times.
The Cluster Reservations Agent is responsible for handling reservations, inquiries, cancellations, reconversion and booking extensions in an attentive, courteous and efficient manner. Their responsibility also includes quoting available rates, upselling and cross-selling to maximize room revenue according to our Brand Standards. They are to work with the Sales Department in obtaining and effectively maintaining business. * Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores. * Answer guest inquiries about hotel services, facilities and hours of operation. * Enter reservations into the computer according to standard operating procedures. * Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times.
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What will I be doing? As a Reservations Agent for the Waldorf Astoria Dubai International Financial Centre, you will serve as the first line of inquiry for room reservations and incoming guest calls within the hotel. A Reservations Agent is responsible for offering excellent guest service, options and other solutions to meet Guest's needs. * Complete room reservations while using the OnQ property management system. * Accept and deliver messages promptly and correctly for both Guests and management. * Ensure wake-up calls are scheduled and taken place at the correct time. * Respond positively to sales inquiries to develop future sales leads. * Respond to all guests in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation.
What will I be doing? As a Reservations Agent for the Waldorf Astoria Dubai International Financial Centre, you will serve as the first line of inquiry for room reservations and incoming guest calls within the hotel. A Reservations Agent is responsible for offering excellent guest service, options and other solutions to meet Guest's needs. * Complete room reservations while using the OnQ property management system. * Accept and deliver messages promptly and correctly for both Guests and management. * Ensure wake-up calls are scheduled and taken place at the correct time. * Respond positively to sales inquiries to develop future sales leads. * Respond to all guests in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation.
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Do you see yourself as a Group Reservations Agent for InterContinental Hotels Group Dubai Festival City? What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead. The InterContinental Hotels Group properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn.
Do you see yourself as a Group Reservations Agent for InterContinental Hotels Group Dubai Festival City? What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead. The InterContinental Hotels Group properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn.
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Job Category Reservations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management The Reservations Agent is responsible in handling customer calls and inquiries pertaining to room reservations in a standardized and professional manner according to Marriott policy and procedures, with a focus on revenue maximization and quality. The Reservations Agent is responsible for all reservation related operations for Le Meridien Al Aqah Beach Resort Fujairah and Al Maha, a Luxury Collection Desert Resort and Spa. • A Full Time position based at JW Marriott Marquis Dubai • Number of Direct Reports - 0 • Titles of Direct Reports - Not applicable CANDIDATE PROFILE
Job Category Reservations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management The Reservations Agent is responsible in handling customer calls and inquiries pertaining to room reservations in a standardized and professional manner according to Marriott policy and procedures, with a focus on revenue maximization and quality. The Reservations Agent is responsible for all reservation related operations for Le Meridien Al Aqah Beach Resort Fujairah and Al Maha, a Luxury Collection Desert Resort and Spa. • A Full Time position based at JW Marriott Marquis Dubai • Number of Direct Reports - 0 • Titles of Direct Reports - Not applicable CANDIDATE PROFILE
Yesterday
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Job Category Reservations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management The Reservations Agent is responsible in handling customer calls and inquiries pertaining to room reservations in a standardized and professional manner according to Marriott policy and procedures, with a focus on revenue maximization and quality. The Reservations Agent is responsible for all reservation related operations for Le Meridien Al Aqah Beach Resort Fujairah and Al Maha, a Luxury Collection Desert Resort and Spa. • A Full Time position based at JW Marriott Marquis Dubai • Number of Direct Reports - 0 • Titles of Direct Reports - Not applicable CANDIDATE PROFILE
Job Category Reservations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management The Reservations Agent is responsible in handling customer calls and inquiries pertaining to room reservations in a standardized and professional manner according to Marriott policy and procedures, with a focus on revenue maximization and quality. The Reservations Agent is responsible for all reservation related operations for Le Meridien Al Aqah Beach Resort Fujairah and Al Maha, a Luxury Collection Desert Resort and Spa. • A Full Time position based at JW Marriott Marquis Dubai • Number of Direct Reports - 0 • Titles of Direct Reports - Not applicable CANDIDATE PROFILE
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Radisson Blu Resort Fujairah
Fujairah
Basic yearly Salary in United Arab Emirates local currency - AED
The Reservations Representative supports the strategic plans and objectives of the Reservations Department. The function should be supportive, hands-on, methodical and business focused; creating memorable moments for our guests, taking ownership for assigned activities whilst collaborating closely with their immediate report and key business partners in order to deliver quality results. The job incumbent acts as an ambassador for the brand, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures and service concepts according to local requirements and regulations. Roles & Responsibilities
The Reservations Representative supports the strategic plans and objectives of the Reservations Department. The function should be supportive, hands-on, methodical and business focused; creating memorable moments for our guests, taking ownership for assigned activities whilst collaborating closely with their immediate report and key business partners in order to deliver quality results. The job incumbent acts as an ambassador for the brand, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures and service concepts according to local requirements and regulations. Roles & Responsibilities
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One & Only Reethi Rah, Maldives
Maldives
Competitive
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests stay to bring their dreams and desires to life. With an atmosphere thats chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests expectations at every possible turn. Shimmering in azure Indian Ocean, fringed with white powder sands and vibrant coral reef, One&Only Reethi Rah is a beautiful and rare place that creates magically unscripted stories for the worlds most discerning and remarkable guests. With abundant knowledge and generosity, we anticipate our guests every need and surpass expectations.
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests stay to bring their dreams and desires to life. With an atmosphere thats chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests expectations at every possible turn. Shimmering in azure Indian Ocean, fringed with white powder sands and vibrant coral reef, One&Only Reethi Rah is a beautiful and rare place that creates magically unscripted stories for the worlds most discerning and remarkable guests. With abundant knowledge and generosity, we anticipate our guests every need and surpass expectations.
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Responsibilities * Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability. * Ensure clients satisfaction and adherence to Emirates Palace service standards. * Follow internal credit policy. * Follow up on lost business and bring information about them to the knowledge of the department superiors. * Spot-check reservations made the previous day and check all VIP arrivals. * Test calls LQA / IFH results > 85%. * Follow the internal up-sell program for Reservations department. * Perform any other duties as assigned to them by management. Skills & Qualifications * Diploma or college qualification is a must * Previous experience working in a luxury hotel is required * Previous experience working in the Middle East Region is an advantage * Good knowledge on computer systems will be an advantage
Responsibilities * Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability. * Ensure clients satisfaction and adherence to Emirates Palace service standards. * Follow internal credit policy. * Follow up on lost business and bring information about them to the knowledge of the department superiors. * Spot-check reservations made the previous day and check all VIP arrivals. * Test calls LQA / IFH results > 85%. * Follow the internal up-sell program for Reservations department. * Perform any other duties as assigned to them by management. Skills & Qualifications * Diploma or college qualification is a must * Previous experience working in a luxury hotel is required * Previous experience working in the Middle East Region is an advantage * Good knowledge on computer systems will be an advantage
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Constance Ephelia Resort.
Seychelles
Competitive & Benefits
Job Brief * Have a thorough knowledge of the entire hotel services and facilities * Answer inquiries of room rates, outlets and room locations. * To be totally familiar with all aspects of the reservation systems * Handle all reservation requests using good listening and communication skills to secure information necessary to complete a reservation * Post advance deposits and keep accurate records of deposits. * Process rooming lists and group blocks and indicate special requests and billing procedures * File and process reservations correspondence, make certain all files are current and in order. * Have knowledge of Front desk, Sales and Accounts departments and how they relate to the Reservations department. * Accommodate and document special requests in an accurate and efficient manner. * Explain guarantee and cancellation policies to callers.
Job Brief * Have a thorough knowledge of the entire hotel services and facilities * Answer inquiries of room rates, outlets and room locations. * To be totally familiar with all aspects of the reservation systems * Handle all reservation requests using good listening and communication skills to secure information necessary to complete a reservation * Post advance deposits and keep accurate records of deposits. * Process rooming lists and group blocks and indicate special requests and billing procedures * File and process reservations correspondence, make certain all files are current and in order. * Have knowledge of Front desk, Sales and Accounts departments and how they relate to the Reservations department. * Accommodate and document special requests in an accurate and efficient manner. * Explain guarantee and cancellation policies to callers.
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Raffles The Palm Dubai - Trakhees
United Arab Emirates
Unspecified
"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the worlds largest manmade island and archipelago.
"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the worlds largest manmade island and archipelago.
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Qasr Al Sarab Desert Resort by Anantara
Abu Dhabi
Competitive
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description You will assist in the effective operation of the reservations department, to meet the business goals of the hotel, according to instructions given by the Reservation Manager.
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description You will assist in the effective operation of the reservations department, to meet the business goals of the hotel, according to instructions given by the Reservation Manager.
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UPSIDE Living
Dubai
Competitive Salary Package and Benefits
WARM, OUTGOING, RESOURCEFUL & PASSIONATE ACHIEVER?UPSIDE IS FOR YOU! We are an all-inclusive, community driven living experience in the heart of Dubai, for global citizens to live, work, thrive and socialize with like-minded people. Sales and Reservations is a group of math geniuses, accounting gurus, strategists, analysts, and more, who together run a highly-focused, responsible, and motivated team thats dedicated to driving the bottom line by analyzingcomplex data and drawing evidence-backed conclusions. Were currently searching for an Reservations & Sales Agent who will help in analyzingstrategies and maximizingsales and efficientlyhandling reservations. What will I be doing? * Identify high demand and need periods early to implement and effectively manage the , sales and pricing strategy.
WARM, OUTGOING, RESOURCEFUL & PASSIONATE ACHIEVER?UPSIDE IS FOR YOU! We are an all-inclusive, community driven living experience in the heart of Dubai, for global citizens to live, work, thrive and socialize with like-minded people. Sales and Reservations is a group of math geniuses, accounting gurus, strategists, analysts, and more, who together run a highly-focused, responsible, and motivated team thats dedicated to driving the bottom line by analyzingcomplex data and drawing evidence-backed conclusions. Were currently searching for an Reservations & Sales Agent who will help in analyzingstrategies and maximizingsales and efficientlyhandling reservations. What will I be doing? * Identify high demand and need periods early to implement and effectively manage the , sales and pricing strategy.
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Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * Liaising with the resort Activities Coordinators and managers in relation to the availability of activities and/or the operational needs for the working day. * Greeting visitors as they arrive to hotel, transferring guests to experience centre or activity centre and providing information in relation to the range of activities available.
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * Liaising with the resort Activities Coordinators and managers in relation to the availability of activities and/or the operational needs for the working day. * Greeting visitors as they arrive to hotel, transferring guests to experience centre or activity centre and providing information in relation to the range of activities available.
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Ali Bey Maldives Private Limited
Maldives
Unspecified
Our story began with the dream of a uniquely artistic resort, tucked away in the stunning Raa Atoll. Thus, JOALI Maldives was born, a wonderland of creativity, indulgence, and adventure. Here, travelers can experience the joy of living through an incredible collection of artworks that unfold across the island. A luxury hospitality and lifestyle brand, JOALI is driven by a commitment to sustainability and female empowerment. Since our arrival in the Maldives, we have created a series of meaningful changes for our guests, for local communities, and for the planet. Here at JOALI, we believe in joyful, immersive travel. From the inspirational power of art to the life-changing gifts of nature, we celebrate life in all its vibrant splendor. It is in these moments that the true meaning of luxury becomes clear.
Our story began with the dream of a uniquely artistic resort, tucked away in the stunning Raa Atoll. Thus, JOALI Maldives was born, a wonderland of creativity, indulgence, and adventure. Here, travelers can experience the joy of living through an incredible collection of artworks that unfold across the island. A luxury hospitality and lifestyle brand, JOALI is driven by a commitment to sustainability and female empowerment. Since our arrival in the Maldives, we have created a series of meaningful changes for our guests, for local communities, and for the planet. Here at JOALI, we believe in joyful, immersive travel. From the inspirational power of art to the life-changing gifts of nature, we celebrate life in all its vibrant splendor. It is in these moments that the true meaning of luxury becomes clear.
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What is the average salary for Reservations Agent?

Average salary per year
£20,999

The average salary for a Reservations Agent is £20,999. Reservations Agent salaries range from £18,999 to £22,999.

Frequently Asked Questions

How many Reservations Agent jobs are available on CatererGlobal?
There are 16 Reservations Agent jobs available on CatererGlobal right now.
What other similar jobs are there to Reservations Agent jobs?
As well as Reservations Agent jobs, you can find Front Desk Agent, Reservations, Hotel, amongst many others.
Which places are popular for Reservations Agent jobs?
People who are interested in Reservations Agent jobs prefer to look in Dubai, Abu Dhabi, Fujairah.
Which industry do Reservations Agent jobs belong to?
Reservations Agent jobs are part of the Customer Service industry.