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Responsibilities * Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability. * Ensure clients satisfaction and adherence to Emirates Palace service standards. * Follow internal credit policy. * Follow up on lost business and bring information about them to the knowledge of the department superiors. * Spot-check reservations made the previous day and check all VIP arrivals. * Test calls LQA / IFH results > 85%. * Follow the internal up-sell program for Reservations department. * Perform any other duties as assigned to them by management. Skills & Qualifications * Diploma or college qualification is a must * Previous experience working in a luxury hotel is required * Previous experience working in the Middle East Region is an advantage * Good knowledge on computer systems will be an advantage
Responsibilities * Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability. * Ensure clients satisfaction and adherence to Emirates Palace service standards. * Follow internal credit policy. * Follow up on lost business and bring information about them to the knowledge of the department superiors. * Spot-check reservations made the previous day and check all VIP arrivals. * Test calls LQA / IFH results > 85%. * Follow the internal up-sell program for Reservations department. * Perform any other duties as assigned to them by management. Skills & Qualifications * Diploma or college qualification is a must * Previous experience working in a luxury hotel is required * Previous experience working in the Middle East Region is an advantage * Good knowledge on computer systems will be an advantage
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As Reservations Manager you will drive the performance of the reservations team on property. You will ensure that all SOP's are being adhered to, responsible for training and coaching the team members and monitoring their performance. You will further be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will drive the communication to other relevant departments, all realistic expectations of guests are met, and reservations are honoured. You will assist Revenue Management with inventory management, including maintenance of allotments, group blocks, and rate codes in all applicable systems.
As Reservations Manager you will drive the performance of the reservations team on property. You will ensure that all SOP's are being adhered to, responsible for training and coaching the team members and monitoring their performance. You will further be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will drive the communication to other relevant departments, all realistic expectations of guests are met, and reservations are honoured. You will assist Revenue Management with inventory management, including maintenance of allotments, group blocks, and rate codes in all applicable systems.
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Qasr Al Sarab Desert Resort by Anantara
Abu Dhabi
Competitive
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description You will assist in the effective operation of the reservations department, to meet the business goals of the hotel, according to instructions given by the Reservation Manager.
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description You will assist in the effective operation of the reservations department, to meet the business goals of the hotel, according to instructions given by the Reservation Manager.
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A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. * Convert, quickly, inquiries into contracted business * Respond, positively, to sales inquiries to develop future sales leads * Identify sales leads, as appropriate * Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation * Provide prompt and efficient service while maintaining the hotels brand standards
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. * Convert, quickly, inquiries into contracted business * Respond, positively, to sales inquiries to develop future sales leads * Identify sales leads, as appropriate * Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation * Provide prompt and efficient service while maintaining the hotels brand standards
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The First Group - Hospitality
United Arab Emirates
Unspecified
The Cluster Reservations Agent is responsible for handling reservations, inquiries, cancellations, reconversion and booking extensions in an attentive, courteous and efficient manner. Their responsibility also includes quoting available rates, upselling and cross-selling to maximize room revenue according to our Brand Standards. They are to work with the Sales Department in obtaining and effectively maintaining business. * Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores. * Answer guest inquiries about hotel services, facilities and hours of operation. * Enter reservations into the computer according to standard operating procedures. * Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times.
The Cluster Reservations Agent is responsible for handling reservations, inquiries, cancellations, reconversion and booking extensions in an attentive, courteous and efficient manner. Their responsibility also includes quoting available rates, upselling and cross-selling to maximize room revenue according to our Brand Standards. They are to work with the Sales Department in obtaining and effectively maintaining business. * Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores. * Answer guest inquiries about hotel services, facilities and hours of operation. * Enter reservations into the computer according to standard operating procedures. * Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times.
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Constance Ephelia Resort.
Seychelles
Competitive & Benefits
Job Brief * Have a thorough knowledge of the entire hotel services and facilities * Answer inquiries of room rates, outlets and room locations. * To be totally familiar with all aspects of the reservation systems * Handle all reservation requests using good listening and communication skills to secure information necessary to complete a reservation * Post advance deposits and keep accurate records of deposits. * Process rooming lists and group blocks and indicate special requests and billing procedures * File and process reservations correspondence, make certain all files are current and in order. * Have knowledge of Front desk, Sales and Accounts departments and how they relate to the Reservations department. * Accommodate and document special requests in an accurate and efficient manner. * Explain guarantee and cancellation policies to callers.
Job Brief * Have a thorough knowledge of the entire hotel services and facilities * Answer inquiries of room rates, outlets and room locations. * To be totally familiar with all aspects of the reservation systems * Handle all reservation requests using good listening and communication skills to secure information necessary to complete a reservation * Post advance deposits and keep accurate records of deposits. * Process rooming lists and group blocks and indicate special requests and billing procedures * File and process reservations correspondence, make certain all files are current and in order. * Have knowledge of Front desk, Sales and Accounts departments and how they relate to the Reservations department. * Accommodate and document special requests in an accurate and efficient manner. * Explain guarantee and cancellation policies to callers.
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UPSIDE Living
United Arab Emirates
Competitive Salary Package and Benefits
WARM, OUTGOING, RESOURCEFUL & PASSIONATE ACHIEVER?UPSIDE IS FOR YOU! We are an all-inclusive, community driven living experience in the heart of Dubai, for global citizens to live, work, thrive and socialize with like-minded people. Revenue and Reservations is a group of math geniuses, accounting gurus, strategists, analysts, and more, who together run a highly-focused, responsible, and motivated team thats dedicated to driving the bottom line by analyzingcomplex data and drawing evidence-backed conclusions. Were currently searching for an Assistant Manager - Reservations & Revenue Management to lead the hotel in analyzingstrategies and maximizingrevenue and efficientlyhandling reservations. What will I be doing? * Identify high demand and need periods early to implement and effectively manage the revenue, sales and pricing strategy.
WARM, OUTGOING, RESOURCEFUL & PASSIONATE ACHIEVER?UPSIDE IS FOR YOU! We are an all-inclusive, community driven living experience in the heart of Dubai, for global citizens to live, work, thrive and socialize with like-minded people. Revenue and Reservations is a group of math geniuses, accounting gurus, strategists, analysts, and more, who together run a highly-focused, responsible, and motivated team thats dedicated to driving the bottom line by analyzingcomplex data and drawing evidence-backed conclusions. Were currently searching for an Assistant Manager - Reservations & Revenue Management to lead the hotel in analyzingstrategies and maximizingrevenue and efficientlyhandling reservations. What will I be doing? * Identify high demand and need periods early to implement and effectively manage the revenue, sales and pricing strategy.
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What will I be doing? As a Reservations Agent for the Waldorf Astoria Dubai International Financial Centre, you will serve as the first line of inquiry for room reservations and incoming guest calls within the hotel. A Reservations Agent is responsible for offering excellent guest service, options and other solutions to meet Guest's needs. * Complete room reservations while using the OnQ property management system. * Accept and deliver messages promptly and correctly for both Guests and management. * Ensure wake-up calls are scheduled and taken place at the correct time. * Respond positively to sales inquiries to develop future sales leads. * Respond to all guests in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation.
What will I be doing? As a Reservations Agent for the Waldorf Astoria Dubai International Financial Centre, you will serve as the first line of inquiry for room reservations and incoming guest calls within the hotel. A Reservations Agent is responsible for offering excellent guest service, options and other solutions to meet Guest's needs. * Complete room reservations while using the OnQ property management system. * Accept and deliver messages promptly and correctly for both Guests and management. * Ensure wake-up calls are scheduled and taken place at the correct time. * Respond positively to sales inquiries to develop future sales leads. * Respond to all guests in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation.
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Radisson Blu Resort Fujairah
Fujairah
Basic yearly Salary in United Arab Emirates local currency - AED
The Reservations Representative supports the strategic plans and objectives of the Reservations Department. The function should be supportive, hands-on, methodical and business focused; creating memorable moments for our guests, taking ownership for assigned activities whilst collaborating closely with their immediate report and key business partners in order to deliver quality results. The job incumbent acts as an ambassador for the brand, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures and service concepts according to local requirements and regulations. Roles & Responsibilities
The Reservations Representative supports the strategic plans and objectives of the Reservations Department. The function should be supportive, hands-on, methodical and business focused; creating memorable moments for our guests, taking ownership for assigned activities whilst collaborating closely with their immediate report and key business partners in order to deliver quality results. The job incumbent acts as an ambassador for the brand, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures and service concepts according to local requirements and regulations. Roles & Responsibilities
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5* Hotels and Resorts Company
Maldives
$30,000 per annum with Dynamic service charge
Are you passionate and driven enough to fill our house? a world class product at your disposal, to fix the deal with the discerning experience seekers (our guests). As Reservations Manager you will drive the performance of the reservations team on property. You will ensure that all SOP's are being adhered to, responsible for training and coaching the team members and monitoring their performance. You will further be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizingrevenue opportunities and satisfaction of guests and team members. Hurawalhi Island Resort is a 90-villa, adults-only luxury resort.
Are you passionate and driven enough to fill our house? a world class product at your disposal, to fix the deal with the discerning experience seekers (our guests). As Reservations Manager you will drive the performance of the reservations team on property. You will ensure that all SOP's are being adhered to, responsible for training and coaching the team members and monitoring their performance. You will further be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizingrevenue opportunities and satisfaction of guests and team members. Hurawalhi Island Resort is a 90-villa, adults-only luxury resort.
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A Reservations Supervisor of the Waldorf Astoria Dubai International Financial Centre oversees the Reservations Team and performs procedures and tasks in order to maximise revenue and Guest satisfaction. What will I be doing? As Reservations Supervisor of the Waldorf Astoria Dubai International Financial Centre, you oversee the Reservations Team and perform routine procedures and tasks in order to maximise revenue and Guest satisfaction. The Reservations Supervisor will work with the Reservations Team to develop future and repeat business opportunities. * Assist in the day-to-day operations of the Reservations Department * Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates * Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
A Reservations Supervisor of the Waldorf Astoria Dubai International Financial Centre oversees the Reservations Team and performs procedures and tasks in order to maximise revenue and Guest satisfaction. What will I be doing? As Reservations Supervisor of the Waldorf Astoria Dubai International Financial Centre, you oversee the Reservations Team and perform routine procedures and tasks in order to maximise revenue and Guest satisfaction. The Reservations Supervisor will work with the Reservations Team to develop future and repeat business opportunities. * Assist in the day-to-day operations of the Reservations Department * Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates * Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
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(5536) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests expectations at every possible turn. Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures.
(5536) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests expectations at every possible turn. Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures.
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Raffles The Palm Dubai - Trakhees
United Arab Emirates
Unspecified
"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the worlds largest manmade island and archipelago.
"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the worlds largest manmade island and archipelago.
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Do you see yourself as a Group Reservations Agent for InterContinental Hotels Group Dubai Festival City? What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead. The InterContinental Hotels Group properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn.
Do you see yourself as a Group Reservations Agent for InterContinental Hotels Group Dubai Festival City? What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead. The InterContinental Hotels Group properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn.
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AMAZONICO RESTAURANT LTD
Saudi Arabia
Unspecified Pre Opening At Riyadh-KSA. Great Benefits & Competitive pa
Job Overview As the Reservations Manager, you are expected to lead, manage and train the entire Reservations & Events team. Your role is to maximize the revenue showing a proactive sales approach while adhering with Amazonico standards and protocols. You will be handling the overall operations of the department and ensure to promote the services of Amazonico with the highest possible standards at all times. You will actively liaise with all Operations department (FOH and BOH) to ensure that all bookings are accurately made and communicated for smooth operations. Amazonico Responsibilities To oversee that the entire team are with accurate training and tools to communicate correct information to all guests about the Food and Beverage services that Amazonico Restaurant is offering
Job Overview As the Reservations Manager, you are expected to lead, manage and train the entire Reservations & Events team. Your role is to maximize the revenue showing a proactive sales approach while adhering with Amazonico standards and protocols. You will be handling the overall operations of the department and ensure to promote the services of Amazonico with the highest possible standards at all times. You will actively liaise with all Operations department (FOH and BOH) to ensure that all bookings are accurately made and communicated for smooth operations. Amazonico Responsibilities To oversee that the entire team are with accurate training and tools to communicate correct information to all guests about the Food and Beverage services that Amazonico Restaurant is offering
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One & Only Reethi Rah, Maldives
Maldives
Competitive
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests stay to bring their dreams and desires to life. With an atmosphere thats chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests expectations at every possible turn. Shimmering in azure Indian Ocean, fringed with white powder sands and vibrant coral reef, One&Only Reethi Rah is a beautiful and rare place that creates magically unscripted stories for the worlds most discerning and remarkable guests. With abundant knowledge and generosity, we anticipate our guests every need and surpass expectations.
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests stay to bring their dreams and desires to life. With an atmosphere thats chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests expectations at every possible turn. Shimmering in azure Indian Ocean, fringed with white powder sands and vibrant coral reef, One&Only Reethi Rah is a beautiful and rare place that creates magically unscripted stories for the worlds most discerning and remarkable guests. With abundant knowledge and generosity, we anticipate our guests every need and surpass expectations.
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Job Category Reservations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management The Reservations Agent is responsible in handling customer calls and inquiries pertaining to room reservations in a standardized and professional manner according to Marriott policy and procedures, with a focus on revenue maximization and quality. The Reservations Agent is responsible for all reservation related operations for Le Meridien Al Aqah Beach Resort Fujairah and Al Maha, a Luxury Collection Desert Resort and Spa. • A Full Time position based at JW Marriott Marquis Dubai • Number of Direct Reports - 0 • Titles of Direct Reports - Not applicable CANDIDATE PROFILE
Job Category Reservations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management The Reservations Agent is responsible in handling customer calls and inquiries pertaining to room reservations in a standardized and professional manner according to Marriott policy and procedures, with a focus on revenue maximization and quality. The Reservations Agent is responsible for all reservation related operations for Le Meridien Al Aqah Beach Resort Fujairah and Al Maha, a Luxury Collection Desert Resort and Spa. • A Full Time position based at JW Marriott Marquis Dubai • Number of Direct Reports - 0 • Titles of Direct Reports - Not applicable CANDIDATE PROFILE
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Nikki Beach Resort & Spa Dubai
Dubai
Unspecified Visa, Ticket, Duty Meal, accommodation & Transportation, t
Nikki Beach Resort & Spa Dubai is currently looking for Nikki Lifestyle Specialist (Room Reservation Agent) Maintaining the reservation records on hand, cancellation and any modificationrequirement. Tracking room availabilities and forecastingroom revenue and occupancy. Being organized, responsible, details oriented and thorough in executing the job until it completes are essential. * having front Office operation or room reservation experience in 5 star hotel/resort * Having good level of Communication in written & spoken English * Computer literate and MicrosoftOffice skills if you possess all the qualities mentioned above, you might be our Nikki fit for this role.
Nikki Beach Resort & Spa Dubai is currently looking for Nikki Lifestyle Specialist (Room Reservation Agent) Maintaining the reservation records on hand, cancellation and any modificationrequirement. Tracking room availabilities and forecastingroom revenue and occupancy. Being organized, responsible, details oriented and thorough in executing the job until it completes are essential. * having front Office operation or room reservation experience in 5 star hotel/resort * Having good level of Communication in written & spoken English * Computer literate and MicrosoftOffice skills if you possess all the qualities mentioned above, you might be our Nikki fit for this role.
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* Implement all day to day activities in the department. * Collaborate with the management to achieve set goals. * Apply upselling technics at all time. * Ensure Customer satisfaction through out the reservation experience. * Create promotion and apply the same technically in the property management system and the channel manager. * Change prices and update the online channels whenever needed. * Create rules and policies for the online channels and make sure it is followed. * Aware of the hotel segmentation and make sure he apply the same as per the hotel segmentation. * Issue reports and make sure the statistics data is properly recorded. * Work with groups and may handle the blocking accordingly. * 2 years experience in a 5 and 4 stars hotels in Dubai. * Excellent communication skills. * Guest service oriented. * Flexible and may work under pressure.
* Implement all day to day activities in the department. * Collaborate with the management to achieve set goals. * Apply upselling technics at all time. * Ensure Customer satisfaction through out the reservation experience. * Create promotion and apply the same technically in the property management system and the channel manager. * Change prices and update the online channels whenever needed. * Create rules and policies for the online channels and make sure it is followed. * Aware of the hotel segmentation and make sure he apply the same as per the hotel segmentation. * Issue reports and make sure the statistics data is properly recorded. * Work with groups and may handle the blocking accordingly. * 2 years experience in a 5 and 4 stars hotels in Dubai. * Excellent communication skills. * Guest service oriented. * Flexible and may work under pressure.
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Whats the job? This role reports directly to the Reservations Manager and the primary responsibility of this role is to align the Reservations policies and procedures to deliver Great hotels guests love and create the right environment in which our colleagues can experience our Winning Ways and IHG commitment. Under the direction of the Reservations Manager, the Reservations Supervisor is responsible for supervising the operations of the Reservations Department during shift by assisting to co-ordinate operational plans to meet Hotel sales targets. In addition to maximizing reservations opportunities for each of the DFC properties, including rooms and restaurants for Crowne Plaza DFC, Intercontinental DFC and InterContinental Residences DFC.
Whats the job? This role reports directly to the Reservations Manager and the primary responsibility of this role is to align the Reservations policies and procedures to deliver Great hotels guests love and create the right environment in which our colleagues can experience our Winning Ways and IHG commitment. Under the direction of the Reservations Manager, the Reservations Supervisor is responsible for supervising the operations of the Reservations Department during shift by assisting to co-ordinate operational plans to meet Hotel sales targets. In addition to maximizing reservations opportunities for each of the DFC properties, including rooms and restaurants for Crowne Plaza DFC, Intercontinental DFC and InterContinental Residences DFC.
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Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * Liaising with the resort Activities Coordinators and managers in relation to the availability of activities and/or the operational needs for the working day. * Greeting visitors as they arrive to hotel, transferring guests to experience centre or activity centre and providing information in relation to the range of activities available.
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * Liaising with the resort Activities Coordinators and managers in relation to the availability of activities and/or the operational needs for the working day. * Greeting visitors as they arrive to hotel, transferring guests to experience centre or activity centre and providing information in relation to the range of activities available.
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Job Description You will support the overall Food & Beverage operation of the hotel to maximize guest satisfaction, team member performance and business results. You may be asked to Qualification Previous experience in Food & Beverage/Restaurant operation Eye for detail to achieve operational excellence Excellent guest service skills Excellent English skills
Job Description You will support the overall Food & Beverage operation of the hotel to maximize guest satisfaction, team member performance and business results. You may be asked to Qualification Previous experience in Food & Beverage/Restaurant operation Eye for detail to achieve operational excellence Excellent guest service skills Excellent English skills
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Up to date information is collated on VIP arrivals expected for the day Profiles are collated and updated Knowledge is up to date on hotel facilities, functions and other tourist information, so as to give correct information to the guests All necessary facilities have been provided to VIP rooms such as fruits, flowers, cookies, bar and stationary Personalized stationary of VIPs is ready well in time Instant reservation facility is provided and followed up promptly for reservations in all our hotels Ensure all expected arrivals are properly pre registered with correct rates and address ensure rooms are blocked as per the booking and personal preference of the guests Guest complaints from all the departments are collated on a monthly basis and passed on to the management Guest complaints are converted into significant proposals Avoid duplication of guest profiles
Up to date information is collated on VIP arrivals expected for the day Profiles are collated and updated Knowledge is up to date on hotel facilities, functions and other tourist information, so as to give correct information to the guests All necessary facilities have been provided to VIP rooms such as fruits, flowers, cookies, bar and stationary Personalized stationary of VIPs is ready well in time Instant reservation facility is provided and followed up promptly for reservations in all our hotels Ensure all expected arrivals are properly pre registered with correct rates and address ensure rooms are blocked as per the booking and personal preference of the guests Guest complaints from all the departments are collated on a monthly basis and passed on to the management Guest complaints are converted into significant proposals Avoid duplication of guest profiles
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The First Group
United Arab Emirates
Unspecified
* Welcomes customers when they arrive at a restaurant, cafe, or other eating or drinking establishment * Introduces customers to the menu and announces daily or seasonal menu specials * Answers questions about menu items, ingredients, and pricing * Takes customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them * Passes customer orders along to kitchen staff for preparation * Prepares drinks and serves them to customers * Collects food orders from the kitchen, verifies that they are correct, and serves them to customers * Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary * Removes used dishes, glasses, and flatware from tables * Prepares cheques and delivers them to customers
* Welcomes customers when they arrive at a restaurant, cafe, or other eating or drinking establishment * Introduces customers to the menu and announces daily or seasonal menu specials * Answers questions about menu items, ingredients, and pricing * Takes customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them * Passes customer orders along to kitchen staff for preparation * Prepares drinks and serves them to customers * Collects food orders from the kitchen, verifies that they are correct, and serves them to customers * Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary * Removes used dishes, glasses, and flatware from tables * Prepares cheques and delivers them to customers
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Hotel Front Office Agent / Receptionist (Malta) We are looking for professional, customer-oriented Front Office Agents to join our agency and work with hotels /guesthouses across Malta. The ideal applicant willbe dedicated and has a can-do approach to face challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment. * Greeting guests in a sincere, friendly manner * Checking guests in on arrival and out on departure * Posting charges to appropriate guest accounts * Anticipating and addressing guests needs, and resolving their problems and complaints * Assisting guests with disabilities * Operating switchboard and assisting with inquiries * Assisting the reservations manager with taking reservations
Hotel Front Office Agent / Receptionist (Malta) We are looking for professional, customer-oriented Front Office Agents to join our agency and work with hotels /guesthouses across Malta. The ideal applicant willbe dedicated and has a can-do approach to face challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment. * Greeting guests in a sincere, friendly manner * Checking guests in on arrival and out on departure * Posting charges to appropriate guest accounts * Anticipating and addressing guests needs, and resolving their problems and complaints * Assisting guests with disabilities * Operating switchboard and assisting with inquiries * Assisting the reservations manager with taking reservations
Posted 19 days ago

What is the average salary for Reservations?

Average salary per year
£22,492

The average salary for a Reservations is £22,492. Reservations salaries range from £18,999 to £26,999.

Frequently Asked Questions

How many Reservations jobs are available on CatererGlobal?
There are 120 Reservations jobs available on CatererGlobal right now.
What other similar jobs are there to Reservations jobs?
As well as Reservations jobs, you can find Revenue, Reservations Manager, Reservations Agent, amongst many others.
Which places are popular for Reservations jobs?
People who are interested in Reservations jobs prefer to look in Dubai, Abu Dhabi, Ras Al-Khaimah.