PREMIUMNEWReservations AgentNikki Beach Resort & Spa DubaiDubaiRecentlyUnspecified Visa, Ticket, Duty Meal, accommodation & Transportation, tNikki Beach Resort & Spa Dubai is currently looking for Nikki Lifestyle Specialist (Room Reservation Agent) Maintaining the reservation records on hand, cancellation and any modificationrequirement. Tracking room availabilities and forecastingroom revenue and occupancy. Being organized, responsible, details oriented and thorough in executing the job until it completes are essential. * having front Office operation or room reservation experience in 5 star hotel/resort * Having good level of Communication in written & spoken English * Computer literate and MicrosoftOffice skills if you possess all the qualities mentioned above, you might be our Nikki fit for this role.more
FEATUREDNEWReservations AgentEmirates PalaceAbu DhabiRecentlyCompetitiveResponsibilities * Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability. * Ensure clients satisfaction and adherence to Emirates Palace service standards. * Follow internal credit policy. * Follow up on lost business and bring information about them to the knowledge of the department superiors. * Spot-check reservations made the previous day and check all VIP arrivals. * Test calls LQA / IFH results > 85%. * Follow the internal up-sell program for Reservations department. * Perform any other duties as assigned to them by management. Skills & Qualifications * Diploma or college qualification is a must * Previous experience working in a luxury hotel is required * Previous experience working in the Middle East Region is an advantage * Good knowledge on computer systems will be an advantagemore
FEATUREDNEWReservation ManagerNH CollectionsUnited Arab EmiratesRecentlyUnspecifiedAs Reservations Manager you will drive the performance of the reservations team on property. You will ensure that all SOP's are being adhered to, responsible for training and coaching the team members and monitoring their performance. You will further be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will drive the communication to other relevant departments, all realistic expectations of guests are met, and reservations are honoured. You will assist Revenue Management with inventory management, including maintenance of allotments, group blocks, and rate codes in all applicable systems.more
PREMIUMNEWReservation Agent/OperatorQasr Al Sarab Desert Resort by AnantaraAbu DhabiRecentlyCompetitiveCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description You will assist in the effective operation of the reservations department, to meet the business goals of the hotel, according to instructions given by the Reservation Manager.more
FEATUREDNEWBusiness Development & Reservations Manager - Food and BeverageThe First Group - HospitalityUnited Arab EmiratesRecentlyUnspecified* The Director of Business Development is responsible for maximizing revenue and profitability from all market segments with a special emphasis on building corporate relationships. * Works closely with the VP F&B and Cluster Director of F&Bs in order to increase the Revenue. * To regularly make face-to-face sales calls to meet key accounts and contacts directly. * Develops strong rapport and builds business relationships with local customer base through sales and customer meetings. * To maintain all sales systems, such as sales records and reports and mailing lists. * To organize and, if & when needed, to participate in sales trips and as well as to make sure that the F&B is participating in local & international platforms as appropriate. * To attend all company social and promotional functions, maintaining a high profile with current and prospective clientsmore
PREMIUMNEWReservations AgentWaldorf Astoria Lusail - DohaDohaRecentlyUnspecifiedA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. * Convert, quickly, inquiries into contracted business * Respond, positively, to sales inquiries to develop future sales leads * Identify sales leads, as appropriate * Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation * Provide prompt and efficient service while maintaining the hotels brand standardsmore
PREMIUMNEWGuest Experience Manager / Reservations ManagerThe Ned Doha (Al Dakhiliyah Hotel)DohaRecentlyUnspecifiedSupervise and leads employees. Understanding employee positions well enough to perform duties in employees' absence. Improve service by communicating with and assisting employees to understand guest needs and by providing guidance, feedback and individual coaching when needed. Ensure that the Guest Experience team is trained to provide fast, efficient, resolutive and personalized service. An expert in all hotel/membership operation and booking procedures, policies and systems and ensure all information is kept up to date: Hotel, Rooms, F&B, Membership, Spa & Gym Ensure operating procedures and standards are implemented, maintained, and reviewed. Support the team with the handling of all guest/member requests, reservations and orders as requiredmore
NEWReservation AgentConstance Ephelia Resort.SeychellesRecentlyCompetitive & BenefitsJob Brief * Have a thorough knowledge of the entire hotel services and facilities * Answer inquiries of room rates, outlets and room locations. * To be totally familiar with all aspects of the reservation systems * Handle all reservation requests using good listening and communication skills to secure information necessary to complete a reservation * Post advance deposits and keep accurate records of deposits. * Process rooming lists and group blocks and indicate special requests and billing procedures * File and process reservations correspondence, make certain all files are current and in order. * Have knowledge of Front desk, Sales and Accounts departments and how they relate to the Reservations department. * Accommodate and document special requests in an accurate and efficient manner. * Explain guarantee and cancellation policies to callers.more
NEWCluster Reservations AgentThe First Group - HospitalityUnited Arab EmiratesRecentlyUnspecifiedThe Cluster Reservations Agent is responsible for handling reservations, inquiries, cancellations, reconversion and booking extensions in an attentive, courteous and efficient manner. Their responsibility also includes quoting available rates, upselling and cross-selling to maximize room revenue according to our Brand Standards. They are to work with the Sales Department in obtaining and effectively maintaining business. * Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores. * Answer guest inquiries about hotel services, facilities and hours of operation. * Enter reservations into the computer according to standard operating procedures. * Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times.more
FEATUREDNEWSales & Reservations AgentUPSIDE LivingDubaiRecentlyCompetitive Salary Package and BenefitsWARM, OUTGOING, RESOURCEFUL & PASSIONATE ACHIEVER?UPSIDE IS FOR YOU! We are an all-inclusive, community driven living experience in the heart of Dubai, for global citizens to live, work, thrive and socialize with like-minded people. Sales and Reservations is a group of math geniuses, accounting gurus, strategists, analysts, and more, who together run a highly-focused, responsible, and motivated team thats dedicated to driving the bottom line by analyzingcomplex data and drawing evidence-backed conclusions. Were currently searching for an Reservations & Sales Agent who will help in analyzingstrategies and maximizingsales and efficientlyhandling reservations. What will I be doing? * Identify high demand and need periods early to implement and effectively manage the , sales and pricing strategy.more
PREMIUMNEWReservations Agent for the Waldorf Astoria Dubai International Financial CentreWaldorf Astoria DIFC - DubaiDubaiRecently£0 - £0What will I be doing? As a Reservations Agent for the Waldorf Astoria Dubai International Financial Centre, you will serve as the first line of inquiry for room reservations and incoming guest calls within the hotel. A Reservations Agent is responsible for offering excellent guest service, options and other solutions to meet Guest's needs. * Complete room reservations while using the OnQ property management system. * Accept and deliver messages promptly and correctly for both Guests and management. * Ensure wake-up calls are scheduled and taken place at the correct time. * Respond positively to sales inquiries to develop future sales leads. * Respond to all guests in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation.more
FEATUREDNEWReservations AgentRadisson Blu Resort FujairahFujairahRecentlyBasic yearly Salary in United Arab Emirates local currency - AEDThe Reservations Representative supports the strategic plans and objectives of the Reservations Department. The function should be supportive, hands-on, methodical and business focused; creating memorable moments for our guests, taking ownership for assigned activities whilst collaborating closely with their immediate report and key business partners in order to deliver quality results. The job incumbent acts as an ambassador for the brand, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures and service concepts according to local requirements and regulations. Roles & Responsibilitiesmore
NEWReservation Manager5* Hotels and Resorts CompanyMaldivesRecently$30,000 per annum with Dynamic service chargeAre you passionate and driven enough to fill our house? a world class product at your disposal, to fix the deal with the discerning experience seekers (our guests). As Reservations Manager you will drive the performance of the reservations team on property. You will ensure that all SOP's are being adhered to, responsible for training and coaching the team members and monitoring their performance. You will further be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizingrevenue opportunities and satisfaction of guests and team members. Hurawalhi Island Resort is a 90-villa, adults-only luxury resort.more
NEWReservation Agent (m/f)Chenot Palace WeggisSwitzerlandRecentlyCompetitive SalaryChenot Palace Weggis is the new Health Wellness Retreat in Switzerland and also the flagship of the globally active Chenot Group. For almost 50 years, the company has specialised in the areas of health, wellness and luxury hotels. The core approach of our Health Wellness is based on the application of the famous Chenot Method®, which, in synergy with the Chenot diet, stimulates body and mind to detoxify and activate the self-healing powers. At Chenot, we practise Classical Western medicine as well as Chinese medicine. Located at the foot of the Swiss Alps and directly on Lake Lucerne, the Chenot Palace in Weggis has 97 rooms and suites, a restaurant and a tea lounge. The medical spa covers an area of 5,000m and is equipped with state-of-the-art technology to support the Chenot Detox programmes. Become now a part of our young, dynamic and international team.more
FEATUREDNEWCluster Reservations Sales Supervisor - Intercontinental Hotels Group Dubai Festival CityDubai Festival City Shopping Centres Hotels LLCDubai, 45 777Recently£0 - £0Whats the job? This role reports directly to the Reservations Manager and the primary responsibility of this role is to align the Reservations policies and procedures to deliver Great hotels guests love and create the right environment in which our colleagues can experience our Winning Ways and IHG commitment. Under the direction of the Reservations Manager, the Reservations Supervisor is responsible for supervising the operations of the Reservations Department during shift by assisting to co-ordinate operational plans to meet Hotel sales targets. In addition to maximizing reservations opportunities for each of the DFC properties, including rooms and restaurants for Crowne Plaza DFC, Intercontinental DFC and InterContinental Residences DFC.more
FEATUREDNEWGroup Reservations Agent - Reservations - InterContinental Hotels Group® Dubai Festival CityDubai Festival City Shopping Centres Hotels LLCDubai, 45 777Recently£0 - £0Do you see yourself as a Group Reservations Agent for InterContinental Hotels Group Dubai Festival City? What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead. The InterContinental Hotels Group properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn.more
PREMIUMNEWReservation Agent (Arabic Speaker)Raffles The Palm Dubai - TrakheesUnited Arab EmiratesRecentlyUnspecified"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the worlds largest manmade island and archipelago.more
NEWReservation ManagerAMAZONICO RESTAURANT LTDSaudi ArabiaRecentlyUnspecified Pre Opening At Riyadh-KSA. Great Benefits & Competitive paJob Overview As the Reservations Manager, you are expected to lead, manage and train the entire Reservations & Events team. Your role is to maximize the revenue showing a proactive sales approach while adhering with Amazonico standards and protocols. You will be handling the overall operations of the department and ensure to promote the services of Amazonico with the highest possible standards at all times. You will actively liaise with all Operations department (FOH and BOH) to ensure that all bookings are accurately made and communicated for smooth operations. Amazonico Responsibilities To oversee that the entire team are with accurate training and tools to communicate correct information to all guests about the Food and Beverage services that Amazonico Restaurant is offeringmore
PREMIUMNEWReservations AgentOne & Only Reethi Rah, MaldivesMaldivesRecentlyCompetitiveAt One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests stay to bring their dreams and desires to life. With an atmosphere thats chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests expectations at every possible turn. Shimmering in azure Indian Ocean, fringed with white powder sands and vibrant coral reef, One&Only Reethi Rah is a beautiful and rare place that creates magically unscripted stories for the worlds most discerning and remarkable guests. With abundant knowledge and generosity, we anticipate our guests every need and surpass expectations.more
PREMIUMNEWReservations AgentJW Marriott Marquis DubaiDubaiRecentlyCompetitiveJob Category Reservations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management The Reservations Agent is responsible in handling customer calls and inquiries pertaining to room reservations in a standardized and professional manner according to Marriott policy and procedures, with a focus on revenue maximization and quality. The Reservations Agent is responsible for all reservation related operations for Le Meridien Al Aqah Beach Resort Fujairah and Al Maha, a Luxury Collection Desert Resort and Spa. • A Full Time position based at JW Marriott Marquis Dubai • Number of Direct Reports - 0 • Titles of Direct Reports - Not applicable CANDIDATE PROFILEmore
PREMIUMNEWReservations AgentJW Marriott Marquis DubaiDubaiRecentlyCompetitiveJob Category Reservations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management The Reservations Agent is responsible in handling customer calls and inquiries pertaining to room reservations in a standardized and professional manner according to Marriott policy and procedures, with a focus on revenue maximization and quality. The Reservations Agent is responsible for all reservation related operations for Le Meridien Al Aqah Beach Resort Fujairah and Al Maha, a Luxury Collection Desert Resort and Spa. • A Full Time position based at JW Marriott Marquis Dubai • Number of Direct Reports - 0 • Titles of Direct Reports - Not applicable CANDIDATE PROFILEmore
PREMIUMNEWSales & Reservations Agent - ActivitiesQasr Al Sarab Desert Resort by AnantaraAbu DhabiRecentlyCompetitiveCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * Liaising with the resort Activities Coordinators and managers in relation to the availability of activities and/or the operational needs for the working day. * Greeting visitors as they arrive to hotel, transferring guests to experience centre or activity centre and providing information in relation to the range of activities available.more
PREMIUMNEWCluster Sales Executive - Corporate (Mandarin Chinese speaker)Novotel - Ibis - Adagio Premium, Dubai, Al BarshaUnited Arab EmiratesRecentlyUnspecified* Manage all Mandarin Chinese corporate market segment queries and existing accounts. * Effectively convert enquiries into confirmed business and work closely withSales team, Revenue and Reservation. * Review rooming lists for accuracy and ensure prompt processing. OPERA system knowledge is a must. * Maintain relationship with guests for all matters pertaining to rooms, monitor groups pickup, manage rooming list changes and track the inventory for individual groups.more
NEWHost/HostessSwot HospitalityTurkeyRecentlyUnspecifiedHostess SWOT Hospitality is looking for a Hostess with the warmest smile and can-do attitude to join our dynamic team in Antalya, Turkey Rixos The land of Legends. To be successful in this role you must be a people person, presentable & trendy, energetic, and most important have a passion for hospitality not only to serve our guests but to create a memorable dining experience. Welcoming and greeting guests with the warmest smile as they enter the restaurant. Providing guests with menus and answering any initial questions while seating them to their tables. Managing the reservations system. Engaging with the guests and ensuring they are having a wonderful dining experience. Confident with knowledge and passionate in what they do. Experience in the same role is an advantage Can-Do attitude Presentable and Trendy Energetic, naturally warm, and joyousmore
NEWGuest Relations Agent- Chinese SpeakerAnantara Downtown Dubai HotelDubaiRecentlyUnspecifiedA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction. * A strong focus on customer servicemore
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