JOB ROLE Responsible for greeting with a warm welcome and personalized service to guest, s hould also carry out efficient operation in reception/cashiering and reservation functions. JOB RESPONSIBILITIES · Reports directly to and communicates with the front office manager or assistant front office manager all pertinent matters affecting guest satisfaction. · Welcome all guests cordially and professionally ensuring that Ambassadors, Political figures, VIP guests and regular guests consistently receive all benefits, recognition and services. · Reviews lists for all arrivals and VIP’s to check room allocations, amenities and special requests. · Ensures to inspect rooms/suites of all arrivals according to the organization’s standards, especially for all VIP’s and inform other operating departments, notably housekeeping and food & beverage, on matters that concern them. · Monitors the registration of all guests, ensuring all relevant details are obtained on the registration card while adhe
Bachelors Degree /High school Diploma Good English Communication Skills,Knowledge with Russian & German language is a plus Several years of experienced in Front Office Knowledge in OPERA & Microsoft Office Written or oral communication with the General Manager and Department Heads regarding information about incoming VIPs or important groups. Prepares VIP service evaluation forms, personally presenting them to VIPs upon their arrival. Notifies concerned departments and follows-up service provided. When allocating rooms, preference is given to accommodate VIP guest requests. Prevents inconsistencies prior to guests' arrival, by reviewing the arrival list each morning. Follows-up on departure lists every morning and checks for any notes. If guest or group arrivals and departures coincide, resulting in not enough rooms Available, housekeeping must be informed immediat
Job Title: Marine Biologist Department: Kids Club & Recreation Reports to: Kids Club & Recreation Manager Position Level: Assistant Manager (AM) Position Overview The Marine Biologist’s main responsibility is to ensure the marine life around Patina Maldives is in good condition and making guest and teammates aware of the importance of protecting them. Must be aware of the species living around the resort and able to provide information to guests and teammates. Able to conduct many activities related to protecting the environment including physical activities and information sessions, thereby, maximizing organizational profitability and guest satisfaction. The Role · Overs
Main Duties: Applies the procedures of general cashier, accept cash, approved credit cards, travellers cheques and foreign currency following set guide lines and polices laid out in the company directives and FO SOP Makes the update of the profiles, complete all daily tasks laid out in the Reception Check-lists. Co-ordinates with housekeeping the room status such as check out, sleep out, rooms found vacant, double beds, VIP etc. Qualifications: Excellent in communications Computer Literate Customer service Interpersonal skills Knowledgeable in Opera system. Minimum of 1-2 years work experience in the same position in hotel industry.
Introduction Internship in the Front Office Department for a minimum length of 6 months. You will ensure guests satisfaction and smooth Reception operations by providing high standard front desk services. Your tasks Learn the procedures of checking in and out of groups and individual guests. Procedures of reservations, credit policies. Handle guest requests and complaints in a friendly, efficient and professional way. Participate in administrative routines. Guest Relations. Benefits 5 working days on a shift rota basis of 40 hours per week excluding break. (i,e. 8 hours per day) Intership Allowance of AED 1500/- Accommodation provided Transportation will be provided / or Transportation allowance of AED 350/- monthly Certificate of completion Insurance to be provided Flight cost to be borne by interns Your profile 6 months Fluent in Swiss German, English and preferably another European language Be enrolled in a school/university and provide an internship agreement Legal to work/ internship in UAE
You like... In our house to personally take care of our guests at the reception, to inspire them with a professional check in or out, as well as to pursue wishes and suggestions Work together with your colleagues to ensure the well-being of our guests, and you bring life and joy to this important communication center (front office) in the hotel answering booking inquiries and general correspondence and administration in the front office You can expect: space to be yourself in order to share your talent and show initiative various trainings and the Vienna House Academy for your development and career valuable benefits and discounts for employees of which you can profit The difference you make: to work your passion in the hospitality industry as well as first job experience at the reception Your attentive personality and your prudence in the team your good language skills (English)
Job brief We are looking for a Host or Hostess to join our team and be the first point of contact for our guests. Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests. Responsibilities Welcome guests to the venue Provide accurate wait times and monitor waiting lists Manage reservations Escort customers to assigned dining or bar areas Provide menus and announce Waiter/Waitress’s name Greet customers upon their departure Coordinate with wait staff about available seating options Maintain a clean reception area Cater to guests who require extra attention (e.g. children, elderly) Answer incoming calls and address customers’ queries Assist wait staff as needed
We are looking for new CHINESE Head Chef to work in Montenegro. Our restaurant successfully works for 8th years. Located in one of the most atractiv locations in Podgorica, Montenegro. Duties: Training, coaching and working with new hired chefs and assistant chefs Direct participation in food preparation Direct participation in the inspection of prepared food (temperature, ingredients, presentation, hygiene) Checking all food preparation processes Procurement of fresh food on a daily basis, organization of reception, quality control, quantity and price of food Goods write-off control Condition check - Regular kitchen list
Job Summary This position is responsible for assisting the daily operational requirements of the gymnasium. Duties and Responsibilities Assist guests with enquiries related to the gym or any equipment requirements. Maintain a clean and orderly work surrounding within the gym. Assist and maintain accurate and up to date reports of all gym equipment. Maintain and supply water and fruits within the gym area at all times. Assist with gym activities which may be required as per leisure activity program. Demonstrate all exercises to users and must have full knowledge of all equipment within the gym. Carry out gym induction for all new members and/or hotel guests. Ensure accurate completion of gym checklist. Ensure proper handover between shifts with Club Jumana Reception. Ensure adherence of safety standards, handling of equipment supplied, and safe exercise practices. Maintain accurate registration sheets and forward the same on regular basis to the Leisure Coordinator.
Qualifications: Bachelors Degree /High school Diploma Good English Communication Skills,Knowledge with Russian & German language is a plus Minimum two years experience in the same position in a 4* or 5* hotel Candidates should be locally available in UAE /visit visa; Can join immediately Job Descriptions: Helping guests with all transportation requirements and language movements. Distributing messages and Mails to the guest rooms. Knows the layout of the rooms and room types. Shows the guest the proper way to use the room fixtures and giving information about the hotel facilities and opening hours of the outlets. Promoting hotel services and facilities to the guest upon their arrival while they are accompanied to their room. Responsible for distributing daily needed reports to other departments, amenity order, maintenance order, room change or any other requested order from
F&B team member in this position is responsible for maintaining great service to all guests, planning and organising tasks, people and supplies, act as a representative of the company. KEY RESPONSIBILITIES Responsible for doing all preparations before and during the service like preparing tables and polish cutlery. Keeping track of the stock and supplies in the restaurant and communicating where there might be a shortage like linen, glasswork etc. Have an extensive knowledge of the menu’s and other F&B outlets. Serving in either conference rooms or other F&B outlets if required. Taking orders from the guests, explaining menu and advising the guest on their decision making. Liaising with management for advice if required. Communicating with the kitchen about the orders and being very clear about special wishes of guests. Consistently upselling of food and beverages and making guests aware of promotions. If necessary preparing orders like drinks and preparing snacks, bread. Serving at parties and reception if required. Dealing with the payments and doing closure paperwork if required. Serving the guests with all F&B requirements during their stay in an attentive and efficient way. Taking reservations, in corporation with the supervisor and hostess/host if necessary because of special requests of the guest. Resp
Responsible and accountable for all functions and activities related to the Front Desk Operations, OTS, Porters and Shuttle service. He ensures that the guests’ service is maintained and that the resort finances are accurately reported. DUTIES AND RESPONSIBILITIES: Provide outstanding service and exceptional experience to all our guests. Manage the operation flow, ensuring all resort policies, procedures, regulations, and standards are followed. Create memorable and unique experiences to guests based on their preferences ensure all guests complaints are handled by respective departments and be visible when any assistance is needed. Ensure smooth communication between all departments To ensure with Reception that all preparation for next day arrival is ready for the next day morning shift. To inform
MEDIA ONE IS AN INSPIRING DESTINATION WITH A WHOLE LOT OF PERSONALITY! One of the best hotels in Dubai, located in the heart of the city, we are hiring some enthusiasts to join our award winning team! We are looking for vibrant & fun Driver to come on board. We are looking for someone who will go beyond the Ordinary for the guests.... and each other. This person in their role will be required to: Drives the hotel cars as requested by F.O. Manager Assists in loading and unloading of guest luggage in a smooth and efficient manner Maintains a perfect communication with the Concierge and Reception to ensure check in and checkout steps related to transportation are perfectly performed Ensures that guests are greeted in a personalised way
Kendrick Recruitment is now seeking strong and passionate F&B Service staff for a luxury property based in the Middle East. We are looking for people who are passionate about service and take pride in their work. Great team players are a must as well as exposure to 5* service. We are looking for staff with 2 years and up experience and for Waitresses up to Senior Management! To be considered you must have: Minimum 2 years’ experience in a similar level Minimum 2 years’ experience in F&B Service: high standard Restaurant or Room Service 5-star Hotel. Positive attitude and good communication skills, with excellent grooming standards, clean, pleasant. English (spoken & written) Non-smoker preferred Responsibilities: Provides a courteous, professional, efficient, flexible and personalised service at all time, with a commitment to delivering a high level of service. Serves food courses and alcoholic beverages. Flexibility to respond to a variety of different work situations Fully aware of the Room Service and menu, answers questions on menu selections Service of food and beverages: arrange table setting, service of welcome drinks at any time the owner is welcomed in the residence Performs all own
SUMMARY The role holder will contribute to the performance of the hotel by facilitating to manage the goods and deliveries moving in and out of the hotel and will ensure that these deliveries reach the appropriate destinations and logged according to company purchasing and procurement standards. KEY RESPONSIBILITIES To ensure that all goods coming into the hotel are properly ordered and received with the proper and complete documentation and in an acceptable condition. To ensure that proper receiving procedures are follows. To prepare related reports. To discharge the duties in an effective and efficient manner.
The Night Auditor has the main responsibility to verify and to balance entries as well as records of financial transactions reported by various hotel departments. DUTIES AND RESPONSIBILITIES Must be familiar with accounts procedures, Opera and TOUHCE. Apply and ensure the proper application of standards and procedures set by the company and those resulting from the Hotel Accounts Policy. Apply and ensure proper application of procedures and regulations concerning the night audit. Make suggestions to the Assistant Financial Controller so as to improve the revenue collection at point of sales and reception. Establish and maintain effective employee relation. <li style=" text-align:
We are looking for Bartender to join our award winning team. The Bartender will be expected to control and manage their section in the restaurant, and react promptly to any issues or complaints in accordance with company guidelines. They must ensure that excellent quality and a ‘go beyond’ service is delivered to all guests. In line with our mission & values we are looking for the following person: Will ‘Go Beyond’ the ordinary for guests, colleagues and the M1 team - to give more than is expected Is polite and professional in any situation where the image or reputation of the hotel is involved Maintains a high standard of personal hygiene, uniform and body language in order to add a sense of style Demonstrates an enthusiastic attitude and works as part of the Media One Team; even when there are additional duties Provides a personalised service to all guests at Media One Hotel Encourages positive feedback through GSS and online reviews Committed to maintaining a safe working environment for guests, enthusiasts and suppliers, by understanding fire safety and emergency procedures Ensures that all activities are carried out honestly, ethically and within the parameters of the UAE law Respects all individuals, fellow enthusiasts and guests alike Creates a fun working en
Purpose: To create a unique point of contact for our guests, prior, during and after their stay; ensure that all preferences and requests are anticipated and met; offer undivided attention to all guests visiting Palazzo Versace and build lasting relationships by following our core values. Duties & Responsibilities: Comprehensive knowledge of the Hotel and Residences, including all departments, services and outlets Ensure the lobby is clean, the furniture and newspapers look presentable at all times Ensure lobby presence at all times Provide a warm welcome and offer assistance to all guests entering the hotel Conduct hotel tours every time it is required Assist reception with arrival welcome amenities (wet towels, welcome drink) for checking in guests Ensure cold and warm towels are always available, as per the number of arrivals Raise purchase orders and requisition for guest supplies and office supplies Keep track of pending orders and monthly requisition costs Attend daily shift briefings and monthly com
About us At Crowne Plaza^® Hotels & Resorts our goal is to make business travel work. That’s where you come in. When you are part of the Crowne Plaza Hotels & Resorts brand you’re more than just a job title. At Crowne Plaza we look for people who are dynamic, confident and passionate who excel in their role and help our guests succeed too. Crowne Plaza Bahrain, is in the heart of Bahrain's diplomatic area- the business district. It has easy access to Bahrain Financial Harbor, major shopping areas, the Souq and popular tourist attractions. Crowne Plaza Bahrain is always the perfect destination for our business guests. With 278 well appointed bedrooms including executive and deluxe accommodation for the discerning businessman, six Food and Beverage outlets and having one of the biggest convention centre in the city, Crowne Plaza is certainly the most preferred place to be. Your day to day Join us as a Duty Manager in Crowne Plaza Bahrain. As a Duty Manager, you will maintain close contact with the hotel guests from the time of their arrival until their departure in order to ensure that they have an enjoyable stay and satisfaction of service at the hotel. You will also ensure that guest service takes priority at the reception area, business centre, Club lounge at all times, and that is delivered to an exception standard. In addition, you will maintain company policies and procedures and to contribute in achieving the targ
Qualifications: Bachelor Degree in Hotel & Restaurant Management or equivalent Good English Communication Skills Male or Female At least 5'4" At least 2 years experience in the same field in a 4* or 5* hotel Knowledgeable with OPERA SYSTEM Can work with minimal supervision & can work under pressure with busy environment Candidates should be locally available in UAE /visit visa; Can join immediately Job Descriptions: Supervise front desk agents, ensuring the correct sequence of events for proper registration and check out of guests. Assign specific tasks to front desk agents relative to credit, missing addresses, registration cards, posting charges, ……. and over all cleanliness and organization of the front desk. Perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. M