Kendrick Recruitment is now seeking an Assistant Facilities Manager for a luxury property based in the Middle East. The selected candidate will need to have several years of experience at a senior level in the engineering department onboard cruise ships or large private yachts, in luxury hotels or on large private estates. They will also need to have a degree in a related engineering discipline or chief engineer certification from the merchant navy or yacht sector. What we are looking for: Experience of supporting, organizing and managing a maintenance team of more than 20 persons. Able to oversee construction work and manage projects independently. Knowledge of best practices for construction – electrical, plumbing, painting, carpentry and general construction, with an eye for detail and workmanship. Expertise in more than one of the following skills: Mechanical Engineering Electrical Engineering Civil Engineering HVAC Electronics and AVIT Plumbing and Pipework. Ability to contract, programme and oversee maintenance and construction work performed by external contractors Excel / Word / Email skills and experience of writing documentation for the compilation of manuals and management systems Proficiency in spoken and written English is essential What will you do? Principal duties a
PURPOSE Be an exemplary role model. Plans work assignments, supervise all housekeeping colleagues and give training for newly recruited colleagues to the standards required by the hotel. Audit and inspects housekeeping colleagues work assignments. Manage the departmental budget and monitor cost management activities of department. Ensure that the standards operating procedures are maintained by continuous on the job training/supervision, coaching and training of colleagues. Ensures that guest’s needs are anticipated at all times. GENERAL DUTIES/ RESPONSIBILITIES Monitor and ensures housekeeping colleagues reports for duty punctually, well groomed and wearing the correct uniform and name badge. Provides courteous and professional service at all times. Constant monitoring of the service standards of the housekeeping colleagues in designated areas. Develops deep cleaning schedules and ensure
Supervises housekeeping staff as duties are being performed. Supervises the duties and tasks of laundry staff. Stocks and maintains supply rooms; orders supplies according to a budget. Receives, processes, and handles guest complaints in regard to housekeeping services. Ensures that rooms are kept clean and free from hazards. Ensures that all common areas are kept clean and free from hazards. Organizes all staff during the day and hosts daily meetings with housekeeping staff. Assists guests or patients with questions and basic requests. Provides a high level of customer service at all times; remains professional. Hires and fires housekeeping staff; trains new housekeepers after hire. Meets with company officials regularly in order to provide progress reports and address issues.
As a Housekeeping Supervisor for the Waldorf Astoria Dubai International Financial Centre, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. What will I be doing? As a Housekeeping Supervisor for the Waldorf Astoria Dubai International Financial Centre, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Supervisor will perform the following tasks to the highest standards: Allocate work duties to the Housekeeping Attendants. Perform routine inspections of all check out rooms and spot checks of all occupied rooms. Report and follow up on any maintenance defects or other issues. Inspect, routinely, service areas, store rooms and corridors. Schedule and supervise deep cleaning and any other projects. Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required. Manage, efficiently, stock control and the maintenance of equipment. Provide excellent Guest service, including VIP and other special requirements. Ensure the adherence to hotel brand standards at all times. What are we looking for? Housekeeping Supervisors for the Waldorf Astoria Dubai International Financial Centre are always working on behalf of our Guests and working with other Team Members.
PURPOSE · To ensure the maximum utilization of the human capital within the Housekeeping department by implementing strategic workforce management system · To maintain the Palazzo Versace for suites, all rooms and public areas as top of the customer satisfaction index from cleanliness and product quality points · To ensure high colleague satisfaction index within the housekeeping department. To have control mechanisms in place to monitor expense with the housekeeping department. To have a very good relationship with guests and other department heads within the hotel DUTIES/RESPONSIBILITIES: · Recruit and train new employees. Assigns new employees to work with experienced help. Checks on the work of these employees occasionally and observes the report made by the supervisors. · Promote the effective management of colleagues relations within the department through involvement with reward & recognition, development discussions (monthly & annually) and consistent performance management
This role will give a great opportunity for an Experienced Housekeeping Leader to coach and lead the Housekeeping team of the new Staybridge Suites Dubai Internet City. Ensure the Housekeeping team maintain high quality standards, following the "IHG Way Of Clean" philosophy and standards. Safeguarding the brand by ensuring guest suites brand standards are adhered too. In conjunction with the Cluster Director of Engineering agree a planned preventative maintenance schedule for guest rooms and public areas. Plan and organize work schedules for all HK colleagues ensuring maximum efficiencies and productivity levels. Participate in the preparation of the Hotel’s strategic business plan and compile the Housekeeping departmental budget. Actively lead the department and the team in IHG's "Journey to Tomorrow" initiatives to make a positive impact to the larger cause. Accountable for overall performance of team including Heartbeat and Cleanliness scores. Ensure these are maintained above the expected levels. Builds a community of colleagues who are inspiring, engaging and guest centric in their mindset. Attract, develop and retain talents from within and outside organization. Provide a platform for HK colleagues to have "Room to Belong" "Room to Grow" and "Room to Make A Difference".
ROLE IN HOUSEKEEPING DUBAI MARINA HOTEL L.L.LC ABOUT THE COMPANY Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world. Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service. Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline ‘Where Life Happens’, Address offers its guests opportunities to celebrate life and its most cherished moments. It’s the ultimate Address. ABOUT THE FUNCTION This function is to ensure exceptional Guest experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless dining experience. Ensure that each guest becomes a happy fan of our products, by delighting them from wel
Kendrick Recruitment is now seeking a Deputy Housekeeping Manager or a high-end establishment based in the Middle East. If you are looking for a new adventure and want to work with some of the best in the business then look no further. What do you need? 5+ experience on managing housekeeping and laundries on cruise ships and/or private yachts or luxury hotels or large private estates. Fluent in English. Good communications, organization and diplomacy Ability to delegate Able to quickly adapt to change Eye for detail High work ethic/moral standards She is a self-starter and uses her initiative Impeccable Appearance Proficient with computers and mobile devices Proactive to problems and solutions under pressure What will you do? Managing a large team within the HK department. This will include all household team and laundry staff. The property needs to be cleaned and maintained to the highest standards. Maintain very good communication with other departments to encourage immediate reports of defects, changes or anything that can affect the general operations of the estate. Ordering and controlling the inventory of all the cleaning products, li
Kendrick Recruitment is currently seeking an experienced Executive Housekeeper to take control of the department within a highly luxurious Private Estate. We are looking for someone who can work at a high tempo, successfully lead a diverse team and strive for perfection. This is a high pressure role so being able to take control and make swift decisions when needed is essential. To be considered you will need 5 or more year’s experience managing housekeeping and laundries on an established 5* cruise ships/private yachts or luxury hotel/large private estates. What will you will do? Managing a team of +/- 100 staff. That includes all house hold team and laundry staff. The inside of the estate needs to be cleaned and maintained to the highest standards. Maintain a very good communication with other departments to encourage immediate reports of defects, changes or anything that can affect the general operations of the estate. Ordering and controlling the inventory of all the cleaning products, linen, toiletries, cleaning consumables, equipment. Quality control of all your areas and doing daily rounds of the estate. Laundry: responsible for all the family and guest’s laundry and linen. Staff uniforms and linen. Controlling all the store rooms and making sure they are always in a very tidy and clean condition.
Vida Um Al Quwain is the latest exciting addition, and our first beach resort location to the Vida Hotels and Resorts, portfolio. A refreshingly different urban hotel concept for the new generation of business executives, entrepreneurs and leisure travelers. The Dubai born lifestyle hub has become a trend-setter for the region’s fast-growing boutique hotel sector and is home to those who appreciate fashion, art, design, and entrepreneurship. Being one of the first lifestyle hotel experiences in the region, the brand is repeatedly recognized as ‘Best Boutique Hotel’ under several national and international titles. This function is to ensure exceptional Guest experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless dining experience. Ensure that each guest becomes a happy fan of our products, by delighting them from welcome until farewell. The function is to maintain the established standards of cleanliness in rooms and public areas according to standards set by the hotel and ensure orderliness and attractive condition of rooms, floors, lift landings, corridors and pantries.
Job Brief The Housekeeping Supervisor is responsible for the day-to-day room production. Fixed Term Contract Duties And Responsibilities: Supervises the room cleaning & hygiene of the department Supervises the cleaning and maintenance of equipment, immediately reporting any defects Rotates the employees to different jobs whenever considered necessary Eliminates all work hazards to employees and also checks on safety and fire regulations Supervises the appearance and good manners of the employees and secures their cooperation Ensures that there is ample stock of guest amenities, chemicals and all other items required by the department Any other duties assigned by his/her Supervisor To maximize employee productivity in order to minimize payroll cost Checks
ROLE IN FOOD & BEVERAGE (KOSHER) ARMANI HOTEL DUBAI ABOUT THE COMPANY Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world. Armani Hotel Dubai is the first hotel designed by Giorgio Armani, offering visitors to Dubai an unprecedented choice for luxurious indulgence in elegant settings. Nestled in the world’s tallest tower, Burj Khalifa, occupying concourse level through to level 8 and levels 38 and 39, the hotel features 160 luxurious guest rooms and suites, seven innovative restaurants, exclusive retail outlets, the first in-hotel Armani/SPA, and Armani/PRIVE nightclub. With its own dedicated entrance, the hotel is situated within walking distance of The Dubai Mall, the world’s largest retail destination, set within the vibrant Downtown Dubai business and leisure district. ABOUT THE FUNCTION This function is to ensure exceptional Dining Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless dining experience. Ensure that each guest becomes a happy fan of our restaurants, by delighting them from welcome until
Mandarin Oriental Hotel Group Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. Mandarin Oriental, Doha Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay. At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations. Main Responsibilities Overseeing of Spa Reception and Retails, Male and Female Relaxation Rooms, Male and Female Changing Rooms, Heat and Water Experiences, Fitness, Pools, Linen Room, Preparation Room and Offices. In the absence of Director of Spa & Wellness, will be in charge of the daily spa operations which includes b
DUTIES AND RESPONSIBILITIES: 1.1.1 Organisation of Repeat Guest filing administration 1.1.2 Up-keeping of Hotel/Guest Information booklets and pamphlets. 1.1.3 Co-operation with hotel’s Housekeeping and Front Office 1.1.4 Awareness of outside activities/recreation etc. 1.1.5 The following duties within frame of work: Guest Satisfaction, Co-ordination of Information, Organisation Repeat Guest Cocktails, Personalised Welcome/Farewell, etc 1.1.6 Ensures maximum guest satisfaction through personal recognition and involvement with repeat guest. 1.1.7 Ensures that our repeat guests and any other VIP clients receive personalised treatment and services, such as: a) Pre-regi
Mandarin Oriental Hotel Group Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. Mandarin Oriental, Doha Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay. At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations. Main Responsibilities Maintain, repair, and clean all guest rooms, meeting rooms, and/or public spaces in accordance with the property room preventative maintenance procedures and standard guidelines Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues Perform preventive maintenance on tools, kitchen, Laundry and mechanical/electrical room equipment, incl
Kendrick Recruitment is now seeking a Facilities Director for an Ultra-Luxury property based in the Middle East. We’re looking for an organized, methodical, and experienced candidate to take on this high pressured senior role within the property. What will you need? • The Chief Technical Officer will be educated to degree level in a relevant Engineering discipline, preferably supported by Chartered Engineer status, or a demonstrable plan of working towards CEng status. • A Project Management qualification at APMP level or above or an appropriate level of experience is highly desirable. Documented experience of some or all of the following: a) Experience as a Project Manager or Project Engineer within a civil or marine engineering construction environment. b) Project oversight with a program for the delivery of high value and quality results associated with private estates, hotels, yachts and cruise ships. c) Experience in the management of hotel mechanical/electrical systems and their operation • Excellent interpersonal and effective communication skills (both written and verbal) and the ability to interface successfully and build strong working relationships with both internal managers and the Client’s Representatives. • A broad range of practical skills appropriate to managing personnel for repairs and maintenance of buildings, servi
ABOUT US The distinctive version of Gianni Versace in creating the world's first fashion-branded hotel reflects his vision and creativity. Reminiscent of a 16th century Italian Palace, Palazzo Versace Dubai is a Neoclassical masterpiece with subtle traces of Arabian architecture. Featuring a striking entrance, high ceilings, landscaped gardens, and a range of well-crafted Italian furnishings, the hotel is truly symbolic of the Versace lifestyle. Set in the heart of Jaddaf Waterfront, less than 15 minutes away from Dubai International Airport and 8 minutes away from Burj Khalifa and Downtown Dubai, Palazzo Versace Dubai is conveniently located along the shores of the historic Dubai Creek. On arrival one is welcomed by the striking ‘Pietra di Fiume’ design of the iconic Medusa and Greek décor. A walk through the 5-star hotel’s public spaces reveals several exclusive designs and fabrics from the House of Versace, while the lagoon pools and reflection ponds complement the serenity of the lush gardens that surround the hotel – a true luxury retreat for leisure travelers. Every single piece of furniture and fabric that adorns the hotel’s 215 hotel rooms and suites, and 169 residences, is designed and tailor-made by the Ho
About us At InterContinental® Abu Dhabi our role is to put the glamour into international travel. That’s where you come in. We look for people who are charming, confident, and internationally-minded who know what it takes to exceed guest expectations. When you’re part of the InterContinental® Hotels & Resorts brand you’re more than just a job title.With its private beach and marina, the InterContinental® Abu Dhabi hotel is an oasis of luxury near the Corniche and world-class shopping malls. Host an event in a grand ballroom, on a terrace with sea views or in a beachfront garden . You can relax at the health club with inviting pools and admire marina yachts from your spacious room. The hotel includes 390 guest rooms and suites, highly acclaimed food and beverage outlets, and elegant meeting rooms. Your day to day We are currently looking for a dynamic Arabic Speaking F&B Attendant for one of our well known Lebanese restaurant. Reporting to F&B Captain/F&B Supervisor, your main role will be to support the Food and Beverage Service team by performing support duties including mise en place of food preparation, set up of functions, set up of food and beverage equipment, mini bar operations and assisting with the preparation of service. In addition, identifying customer needs and expectations correctly, including those with special needs, and providing appropriate products, services or information within acceptable hotel standards will be
Prepare and serve coffee and tea drinks that meet quality standards Maintains the highest level of standards for all product preparation Adheres to all Company recipes and measurements Properly handle and clean all equipment to the required standards Accurately handle cash and credit card payments, following appropriate cash-handling procedures Demonstrate a thorough understanding of all the menu