FEATUREDNEWTelephone OperatorEmirates Palace Mandarin Oriental Abu DhabiAbu DhabiRecentlyIndustry Competitive* Answer all incoming calls, connect them to the appropriate extension in an efficient, friendly and caring manner according to the Mandarin Oriental standards * Write down messages accurately for our guests and deliver messages in a timely manner * Handle guests' requests for DND (Do Not Disturb) and confidential status * Handle personal wakeup call requests for guests according to the LQA standard and automatic wakeup call requests for group and crew guests * Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information or assistance to make an outside call or handling a complaint, etc. * In case of emergency, to handle all communications for the hotel whilst serving as the communication centermore
FEATUREDNEWChef de CuisineEmirates Palace Mandarin Oriental Abu DhabiAbu DhabiRecentlyIndustry Competitive* Assist with organizing special events and special food promotions. * Maintain comprehensive product knowledge including ingredients, equipment, suppliers, markets, and current trends and make recommendations for appropriate adjustments to kitchen operations accordingly. * Maintain a hygienic kitchen and personal hygiene. * Schedules working hours of all kitchen staff in the respective outlet, taking into consideration the volume of expected business. Arranges extra staff during high volume of business if warranted by unexpected business or dismisses them earlier if business is slow. * Accepts flexible working hours according to the business demand * Attends meetings and trainings required by the Executive Chef * Reports to Executive Chef all staff matters, recommends promotions, transfers and all staff related pointsmore
PREMIUMNEWReservation AgentQasr Al Sarab Desert Resort by AnantaraAbu DhabiRecentlyCompetitiveA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * Adhere to all Standard Operating Procedures. * Take personal responsibility for driving upselling, achieving set revenue targets by months. * Be fully aware at all times of the Selling Strategy, rates, packages, groups and booking status of the hotel. * Process and respond within 24 hours to all reservation requests and inquiries according to company standards. * Handle daily trace/follow up reports according to departmental requirements.more
FEATUREDNEWExecutive Pastry ChefEmirates Palace Mandarin Oriental Abu DhabiAbu DhabiRecentlyIndustry Competitive* Coordinates closely with the Executive Chef in determining quality and quantity of daily food products to be purchased and prepared. Informs the Executive Chef immediately for out of stock items or non delivered food products * Discusses with the Executive Chef and recommends menu price adjustments when necessary. Determines selling prices of unlisted food items. * Reports to Executive Chef all staff matters, recommends promotions, transfers and all staff related points * Checks with maintenance that all kitchen equipment is functioning properly, makes an attempt to prevent damage or loss of equipment. * Staff planning according to occupancy level and business forecast * Actively involved with suppliers in order to procure the best available pastry and bakery products on the market and to use them innovatively * Attends the daily kitchen briefingsmore
PREMIUMNEWSpa & Recreation SupervisorEastern Mangroves Hotel & Spa Abu Dhabi by AnantaraAbu DhabiRecentlyCompetitiveCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * Check opening procedure details for morning shift and closing procedure detail for evening shift by using checklist. To fully understand all company Policies & Procedures. * Have initiative and be creative in making special offers, if necessary. To support and attend all training programs requested from head office. * To check all maintenance in the spa locations, make work order if necessary and inform to Spa Manager for further follow up.more
FEATUREDNEWGuest Experience ManagerERTH, Abu DhabiAbu DhabiRecentlyFrom $0 to $0 per annumResponsible for managing and providing hands-on assistance in guest service and front desk operation, lobby operations, hotel amenities, concierge and valet services to ensure maximum guest satisfaction through personal recognition, prompt cordial attention from arrival throughout the guests stay to departure according to the Club standard. Follows Ethos standards and ensures team is trained and ensure consistency Champions Guest Engagement projects as Revinate, respond comments and coordinate with other departments investigations and improvements for Revinate and Guest Satisfaction Scores. Develop experiences and itinerary for guests and manage the team to ensure guests are satisfied Ensure that all guests consistently receive all benefits, repeat guests and other VIPs receive recognition and service.more
PREMIUMNEWOccupational Health and Safety ManagerQasr Al Sarab Desert Resort by AnantaraAbu DhabiRecentlyCompetitiveCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * Conduct & regular inspection for all areas in the hotel, implement site specific control measures to minimize hazards related to OHS and Food Safety. * Monitor / identify relevant changes in OHS / HACCP local regulations and laws and update the internal procedures, policies and forms accordingly * Drive improvement and track goals achievement through collection, analysis and communication of OHS goals and measurementsmore
NEWOutlet General Manager – SAL – Jumeirah at Saadiyat Island ResortJumeirah Saadiyat IslandAbu DhabiRecently£0 - £0Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.more
FEATUREDNEWFood & Beverage Assistant ManagerERTH, Abu DhabiAbu DhabiRecentlyUnspecifiedReports his day to day routine activities to the Head of F&B and attends in the absence of the the daily Head of the Department morning briefing to discuss the previous days activities as well as future events and promotions. Handles and reports any Guest comments and complaints to the F&B Director and Executive Chef for immediate actions. Leads daily briefing as well as any other meetings as requested and required. Cascade all information to the Managers, Supervisors and other colleagues. Provide strong presence in the outlets during peak times of operation and provide assistance to Outlet Managers when required. Assists in monitoring activities of the competitors, identify market trends and ensure that the Outlet Managers are aware of them. To ensure proper control on payroll procedures and time cards including management authorization on overtime.more
PREMIUMNEWCluster Cost Control SupervisorThe Marriott Hotel and Resort Palm JumeirahUnited Arab EmiratesRecentlyBest In MarketCheck figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.more
FEATUREDBaristaThe Beach ClubUnited Arab EmiratesPosted 36 days agoUnspecified* Perform all necessary tasks to service beverages in the outlet according to the standard of the hotel. * Provides quality beverages, whole bean and food products consistently for all guests by adhering to all recipes and presentation standards. * Follows health, safety and sanitation guidelines for all the products. * Receives and processes payments. * Achieves total guest satisfaction and organizational profitability through effective utilization of all resources. * Works towards the timely set up of the outlet areas and the completion of all mise en place work in line with the opening hours. * Delights the guests by offering trend setting and innovative products and services, contribute to sales activities and assist in maximizing revenue. * Keeps the supplies and stock upto requirements. Prepare store requisitions.more
PREMIUMNEWGuest Service AgentSheraton Grand Hotel DubaiUnited Arab EmiratesRecentlyUnspecifiedTo provide our guests with an on brand personalized arrival and departure experience. To ensure guest ledgers are well controlled. To effectively contribute in a high Guest Voice loyalty composite through recognition, friendliness, helpfulness and efficiency. Ensure that services provided are in harmony with our Sheraton core values. Ensure that our guests receive an on brand personalized experience upon arrival, departure and throughout their stay. Acknowledge and recognize Marriott Bonvoy members and deliver the related welcome amenities upon arrival. Ensure implementation of the WELCOME upon Check in and FAREWELL upon check out. Ensure strict compliance with Sheraton Brand Standards in all related tasks and duties achieving 90% or above in the BSA inspection Live the Sheraton Brand Differentiators (Sheraton Sleep Experience and Sheraton Club).more
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