Hyatt Centric Jumeirah Dubai
- United Arab Emirates
Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Takes and distributesmessagesfor guests, provides information on guest services, and answers inquires about hotel. 1. Answers incoming calls. 2. Places outgoing calls. 3. Receives guest messages and deliver the same to the guest. 4. Logs allwake-upcall requests and performs wake-up call services. 5. Provides information about hotel services to guests. 6. Provides paging services for hotel guests and employees. 7. Knows what action to take when an emergency call is required. 8. Followingtelephone etiquette. 9. To be fully aware of and adhere of health andsafety, fire and bomb threat procedures. 10. 11. Keep records of calls placed and received by all departments and recording the callcharges. 12.