Permanent Telephone Operator Vacancies & Careers

Locations

Salaries

Date posted

Type of Company

Job types

Sort by:

NEW

Telephone Operator(Female) - Hyatt Centric Jumeirah Dubai

Hyatt Centric Jumeirah Dubai

United Arab Emirates
Recently

Unspecified

Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Takes and distributesmessagesfor guests, provides information on guest services, and answers inquires about hotel. 1. Answers incoming calls. 2. Places outgoing calls. 3. Receives guest messages and deliver the same to the guest. 4. Logs allwake-upcall requests and performs wake-up call services. 5. Provides information about hotel services to guests. 6. Provides paging services for hotel guests and employees. 7. Knows what action to take when an emergency call is required. 8. Followingtelephone etiquette. 9. To be fully aware of and adhere of health andsafety, fire and bomb threat procedures. 10. 11. Keep records of calls placed and received by all departments and recording the callcharges. 12.

NEW

Telephone Operator

Rixos The Palm Dubai Hotel & Suites

Dubai
Recently

Unspecified

An exciting opportunity has arisen for anTelephone Operatorjoin our Rixos The Palm team. To provide efficient service to the guestsandmaintains the overall efficiency of standards. * Employee benefit card offering discounted rates in Accor worldwide * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing * Receive each guest call in a professional and friendly manner. * Maintain effective communication with all related department to ensure smooth service delivery. * Handle every query in a polite and courteous manner and exceed guest expectations. * Ensure guests are greeted by name upon calling as per Rixos Standards.

FEATURED

Telephone Operator

Wyndham Dubai Marina

United Arab Emirates
Recently

Unspecified

Advise guests of any messages (e.g. voicemail, e-mail, faxes) received for them and send to room, if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g. Bellman, Housekeeping, Engineering) and follow up with guests to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the Internet. Report accidents, injuries, and unsafe work conditions to the management. * Ensure hotel brand standards, policies and procedures are adhered to at all times.

NEW

Telephone Operator

Yas Plaza Hotels

Abu Dhabi
Recently

Unspecified

Key Responsibilities * Receive each Guest call in a professional and friendly manner * Maintain effective communication with all related department to ensure smooth service delivery * Maintain an up to date knowledge of the Hotel and local services * Maintain an awareness of Guest profile through the Opera Guest profile system * Maintain the Guest wake up call sheet and deliver calls accordingly on time and to the established standard * Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls * Take messages for Guests and Management as per the required standard Skills, Experience & Educational Requirements * Diploma / Degree in the hospitality field with similar previous work experiences * Computer literate with effective and outstanding communication skills, both verbal and written

PREMIUMNEW

Whatever/ Whenever Agent - Telephone Operator

W Doha Hotels & Residences

Doha
Recently

Competitive

Job Category Rooms & Guest Services Operations Location W Doha, West Bay, Zone 61, Doha, Qatar, Qatar Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Answer, record, log, and process all guest calls, requests, questions, or concerns. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line.

LILY HOTELS-Maldives - Dhonakulhi Island

NEW

Telephone Operator

LILY HOTELS-Maldives - Dhonakulhi Island

Maldives
Recently

Attractive package + Monthly Service Charge

A peoples personTelpehone Operatorto join our resort hotel. * Ensure guest experiences and expectations are exceeded * Ensure guest requirements are attended to timely and follow-up afterwards * Adhere to SOPs * Adherer to Resort SOPs * Maintain excellent grooming standards * Provide warm welcoming service to all guests * > 2 yrs experience in similar role * Fluency in English language * Knowledgeof the role * Guest oriented with focus on personalizedservice * Flexibility to respond to a range of different work situations * Ability to work under pressure in a diverse multicultural team * Excellent grooming standards * Comfortableto live and work on the IslandResort

PREMIUM

Welcome Center Operator (Hotel Telephone Operator)

PULLMAN DOHA WEST BAY

Qatar
Recently

Unspecified

Being a Pullman employee means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity. * Employee benefit card offering discounted rates in Accor worldwide * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21. * Consistently offer exceptional, friendly and engaging service * Ensure the best selection for the guest and ensure revenue is maximized through up-selling * Recommend propertyfacilities, F&B outlets and promotions and assist guests with information and special requests * Answer calls and inquiries of guests and customers * Assist onreservation requestsand update accurate information in the system

PREMIUMNEW

Role in Front Office

Emaar Hospitality Group LLC

Dubai
Recently

Unspecified

Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world. Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service. Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences.

Related Jobs

Jobs

Telephone Operator

Permanent

Frequently Asked Questions

How many permanent Telephone Operator jobs are available on CatererGlobal?

There are 8 permanent Telephone Operator jobs available on CatererGlobal right now.

What other similar jobs are there to permanent Telephone Operator jobs?

As well as permanent Telephone Operator jobs, you can find Front Desk Agent, Reservations Agent, Guest Service Agent, amongst many others.

Which industry do permanent Telephone Operator jobs belong to?

Permanent Telephone Operator jobs are part of the Customer Service industry.

8 Permanent Telephone Operator jobs

Filters

Related Jobs

Filters

Related Jobs

Telephone Operator(Female) - Hyatt Centric Jumeirah Dubai

Telephone Operator

Telephone Operator

Telephone Operator

Whatever/ Whenever Agent - Telephone Operator

Telephone Operator

Welcome Center Operator (Hotel Telephone Operator)

Role in Front Office

Frequently Asked Questions