Permanent Reservations Agent Vacancies & Careers - CatererGlobal

1

Locations

Salaries

Date posted

Type of Company

Job types

Sort by:

Reservations Agent

COREcruitment Limited

Berlin, Hartford County, 10 963
Expires today

£1.8k - 2.3k per month + perks

Job Title: Reservations Agent Salary: €2,100 - €2,600 per month + perks Location: Berlin, Germany Head Office This private chain of Hotels & Resorts is very present in Germany, however, they also have other properties around Europe and with plans for expansion! They are all about attention to detail and providing each guest with a special and unique stay in their luxurious facilities. Read more below! The ideal candidate * Degree in Hospitality/Tourism * Experience in Reservations or Front office is a plus * Knowledge of Opera system * Good at multitasking * Flexibility in working hours * Fluent English and German is a must Tasks * Processing individual reservations * Entering details in the reservation system * Actively upselling services * Cooperating with Front Office Perks * Being part of an expanding hotel chain with career growth opportunities

more

NEW

Cluster Reservations Agent

The First Collection- Business Bay

United Arab Emirates
Recently

Unspecified

The Cluster Reservations Agent is responsible for handling reservations, inquiries, cancellations, reconversion and booking extensions in an attentive, courteous and efficient manner. Their responsibility also includes quoting available rates, upselling and cross-selling to maximize room revenue according to our Brand Standards. They are to work with the Sales Department in obtaining and effectively maintaining business. * Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores. * Answer guest inquiries about hotel services, facilities and hours of operation. * Enter reservations into the computer according to standard operating procedures. * Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times.

more

FEATUREDNEW

Reservations Agent

Fujairah Rotana Resort & Spa

Fujairah
Recently

Competitive

Job Description We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. • Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations • Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc. • Show complete product knowledge, understand rate structure and apply rate management • Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor • Promote and maintain good public relations and endeavors to maximize business

more

NEW

Reservations Agent

Al Rayyan Hotel Doha - Curio Collection By Hilton

Qatar
Recently

Unspecified

A Reservations Agent will serve as the main contact for room reservations at the hotels; and therefore, must offer an excellent service and influence the Guest decision to stay at the properties we operate. What will I be doing? As a Reservations Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. * Convert, quickly, inquiries into contracted business * Respond, positively, to sales inquiries to develop future sales leads * Identify sales leads, as appropriate * Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation * Provide prompt and efficient service while maintaining the hotels brand standards

more

NEW

Reservations Agent

Yas Plaza Hotels

Abu Dhabi
Recently

Unspecified

Key Responsibilities * Records reservation information accurately. * Informs other departments of VIP arrivals. * Identifies commissionable reservations and secures required information. * Records and processes deposit information. * Identifies and records special billing instructions; approves credit after consultation with the space controller. * Contributes to maximum occupancy of the hotel by assisting in maintaining accurate inventory control of rooms. * Records requests for special accommodation and suites. * Achieves maximum occupancy and average rate by utilizing yield management. * Uses up-selling techniques. * Utilizes guest history files for personalized service at the hotel. * Maximizes customer satisfaction and hotel revenue by promoting hotel restaurants and other services and facilities to the guests.

more

NEW

Reservations Agent

Golden Sands Hotel Apartments

United Arab Emirates
Recently

Up to $7,000 per annum

Written & Verbal Communication skill Customer Service Team work Listening skill Problem-Solving Skills Quality and quantity of work to be priority Time Management Selling skills * Answering and handling calls within 3 rings received via Hotline in a professional and polite manner as per the standard of Reservation call handling script. Provide correct and requested information. * Filling booking correspondence in the Filling cabinet accordingly on daily basis. Ensuring confidentiality of guest information. * To be familiar and updated with all Promotional Offers available on our Brand website, OTAs, Corporates, Individuals and with Travel Agents that the Hotel work with including any contracted rate etc.

more

PREMIUMNEW

Reservations Agent

W Doha Hotels & Residences

Doha
Recently

Competitive

Posting Date May 22, 2022 Job Category Reservations Location W Doha, West Bay, Zone 61, Doha, Qatar, Qatar Brand W Hotels Schedule Full-Time Relocation? Position Type Non-Management Located Remotely? Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox. Retox. Repeat.

more

FEATUREDNEW

Reservations Agent - voco Doha West Bay Suites

Voco Doha

Doha
Recently

£0 - £0

About us Sell the voco Doha West Bay Suites product and services using up-selling and suggestive selling techniques Promote the Hotels products and services Maintain a high level of product and service knowledge about voco Doha West Bay Suites. Process amendments to reservations such as extensions, early departures, etc Manage no show reservations by investigation and recording of same Maintain knowledge of special rates/ offers/ promotions Monitor reservation levels and inform Managers of current and future occupancy rates Prepare reports as requested (eg to travel agents, business houses, etc) Prepare reservation sales reports Ensure that all correspondence relating to room enquiries is actioned promptly and efficiently. Keep the Revenue Manager informed of any complaints and unusual matters of significance. To maintain professional business confidentiality.

more

NEW

Reservations Agent

JA Resorts and Hotels LLC

United Arab Emirates
Recently

Unspecified

To ensure all incoming reservation requests by emails and telephones are replied within the stipulated timeframe and must be adhered to the Brand Standards. Duties and Responsibilities * To have full and up-to-date knowledge of the hotel products and services. * Accommodate all guest requests in an accurate and efficient manner and ensure all reservation enquires are professionally handled. * Accurately collect data in all the systems and maintain according to Company standards. * Promote and maintain good public relations and use every opportunity to maximize revenue by upselling, promoting hotel products and facilities etc. * Ensure that all guarantee letters and rooming lists from Companies or Travel Agents without credit facilities are received and approved by the Reservations Manager prior to the guests arrival.

more

NEW

Reservations Agent- Female

Two Seasons Hotel and Hotel Apartments FZ-LLC

United Arab Emirates
Recently

Competitive salary and benefits

1.2Sort all the correspondence in the order of priority and process the Reservation to the set standard. 1.4Attends to enquiries, complaints and requests regarding reservations. 1.5Maintains established filing systems of all correspondence 1.6Ensure that all the reservations requests are processed and confirmation and or Cancellation request faxes or emails are sent within 24 hours period. 1.7Organizes visa request for the hotel guest as per hotel policy. 1.8Answers complaints regarding reservation and refer any problems to the immediate superior on duty. 1.9Answers inquire and / or promote hotel services and facilities. Answer questions on the rates, promotions and room types availability. 1.10Access the GDS/CRS/TPI regularly and input these reservations into the system. 1.11Follows established procedures to process all room reservations, rates,

more

PREMIUMNEW

Reseversation Agent - Russian/Turkish Speaker

Rixos Marina Abu Dhabi

Abu Dhabi
Recently

Unspecified

Rixos Marina Abu Dhabi is looking for Reservation Agent Russian/Turkish Speaker. * Consistently offer exceptional, friendly and engaging service * Ensure the best selection for the guest and ensure revenue is maximized through up-selling * Recommend property facilities and assist guests with information and special requests * Book room reservation requests, enter rooming lists, and update accurate information in the system * Guest focused personality is essential; experience is an asset * Prior experience working with Opera or a related system * Strong interpersonal and problem solving abilities * Fluency in English, Arabic & Russian * With minimum 1-year experience in similar role in a 5-star hotel * Strong problem solving and organizational skills * Should be able to communicate well in English * Fluency in English, Arabic, Russian & Turkish is advantage

more

NEW

Customer Relation Manager

Skelmore Hospitality Partners Co. LLC

United Arab Emirates
Recently

Unspecified

Position Profile / Job Purpose RCRM department is a guests first point of contact. This first impression should deliver friendly, efficient guest service and create a warm and welcoming atmosphere for all of our guests, with the key aim of retaining and attracting new guests and maximising reservations by being proactive and responsive to customer requirements. This position will assist the COO in the supervision of all activities pertaining to the Customer Relations and Reservations Department in order to achieve the departments highest efficiency and productivity and Customer Satisfaction (CSI)/Customer Retention (CR). Leadership skills to manage a team of 4-8 reservation agents and to manage the interface with brokers, agents, concierges, credit card companies and other strategic partners.

more

Related Jobs

Jobs

Reservations Agent

Permanent

Frequently Asked Questions

How many permanent Reservations Agent jobs are available on www.catererglobal.com?

There are 12 permanent Reservations Agent jobs available on www.catererglobal.com right now.

What other similar jobs are there to permanent Reservations Agent jobs?

As well as permanent Reservations Agent jobs, you can find Front Desk Agent, Receptionist, Reservations, amongst many others.

Which places are popular for permanent Reservations Agent jobs?

People who are interested in permanent Reservations Agent jobs prefer to look in Dubai, Abu Dhabi, Fujairah.

Which industry do permanent Reservations Agent jobs belong to?

Permanent Reservations Agent jobs are part of the Customer Service industry.