PREMIUMNEWFront Desk Agent (Native Arabic Speakers only)Le Royal Meridien DohaDohaTodayCompetitiveJob Category Rooms & Guest Services Operations Location Le Royal Méridien Doha, Place Vendome, Lusail, Qatar, Qatar Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest.more
PREMIUMNEWReservations Agent (Native Arabic Speaker)Le Royal Meridien DohaDohaTodayCompetitiveJob Category Reservations Location Le Royal Méridien Doha, Place Vendome, Lusail, Qatar, Qatar Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.more
NEWTravel Consultant - Arabic SpeakerRAK Hospitality Holding LLCRas Al-KhaimahRecentlyFrom $13,000 to $14,000 per annumThe Travel Consultant meet with clients to discuss and learn about their travel requirements. They are responsible for advising clients about suitable travel options in accordance with their needs, wants and capabilities. In addition, they help them plan trips to domestic or international destinations, tours, accommodation, transport, insurance and fares. * Book and sell airline tickets strictly adhering to company regulations and airline policy and procedure. * Ensure high yield business by promoting the best preferred carrier. * Provide feedback to the Assistant Operations Manager on the requirement s of clients and the market. * Maintain proper records of reservations and ensure follow-up to the customer satisfaction. * Ensure LPOs received are duly signed, stamped and the signature verified.more
PREMIUMNEWSales Executive - Arabic SpeakerSheraton Grand Hotel DubaiUnited Arab EmiratesRecentlyUnspecifiedThis position is responsible for maximizing Rooms / F&B / Conference and Banqueting business from defined Corporate and/or Government accounts; proactively uncovering new prospects and maximizing conversion of business in line with the hotels budgetary goals. Proactively manage a pre-determined number of accounts, prospects and other active accounts to ensure maximum yield in line with budgetary objectives across the specified segment (Corporate, transient groups and events). Maintain a solid sales platform with a complete database of accounts Conduct brick walling activities with potential corporate accounts Maintain valid sales call objectives and relevant action plans for each account/prospect and ensure all follow up is executed in a timely manner. Proactively prospecting new accounts and following sales process through to convert into producing accounts.more
NEWGuest Service Officer - Reservations - (Arabic Speaker-Female)Hyatt Centric Jumeirah DubaiDubaiRecentlyUnspecifiedYou will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reservations department within the Rooms Division. Diploma/qualification in Hospitality or Tourism Managementmore
PREMIUMNEWDriver (Russian Speaker)Palazzo Versace Hotel DubaiDubaiRecentlyUnspecifiedComprehensive knowledge of the hotel, including all departments, services and outlets Always have a smiling, helpful and friendly attitude towards colleagues and guests alike and provide a courteous and professional service at all times. Driver will work on an assigned shift to him on a standard rotational basis (Morning / Afternoon / Night) in line with operational needs Drive safely at all times adhering to all traffic laws and speed limits keeping in mind the safety of the guests and maintain the vehicles in proper shape. Possess knowledge of major landmarksin Dubai, Abu Dhabi and Northern Emirates Provide guests with luggage assistance by loading / unloading luggage for guests also provide trolley assistance when required. Complete daily vehicle checklist (before & after using a vehicle)more
PREMIUMMulti-Property Sales Manager Leisure - German SpeakerSt. Regis Saadiyat IslandAbu DhabiRecentlyUnspecifiedManage the Leisure segment of The St. Regis Saadiyat Island Resort and Al Wathba, a Luxury Collection Desert Resort & Spa, Abu Dhabi. Assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Perform any reasonable task assigned by the MP Commercial Director. Able to demonstrate a high degree of self-motivation and to work unsupervised using own initiativemore
PREMIUMNEWGuest Relations Agent- German speakerRixos Premium DubaiDubaiRecentlyUnspecifiedWe are looking for highly organized, positive with excellent people skills for the position of a Guest Relations Agent. * Pleasant and professional personality * Attentiveness and patience with guests * Excellent presentation skills * Strong organizational and multi-tasking skills, with the ability to perform well in a fast-paced environment * Active listening and strong communication skills * Flexibility to work in shifts * German Language is a must * High school diploma; Hotel Management education is a plus * Must have at least one-year work experience in branded 4* and 5* hotels * Knowledge of PMS Opera Languages :Knowledge German is requiredmore
NEWF&B Manager - Arabic SpeakerConcorde Hotel DohaQatarRecentlynegotiable* To exercise maximum effort in promoting and selling of the Hotel, using the agreed methods as approved in the sales procedures manual. * To create weekly, monthly and annual events to promote the Hotel. * To liaise with F&B department, ensuring operational and financial success of all events and send out BEO. * To produce weekly Function Sheets, one week in advance, for all departments. * To process a function sale from enquiry to Contract in accordance with laid-down procedures. * To maintain contact with clients in order to guarantee good business relations and meet at mutually approved intervals. * To maintain regular contact with conference agents and place suitable business all year round. * To prepare and present monthly business reports and forecasts to the format agreed at the time.more
PREMIUMNEWGuest Contact Center Agent - Arabic SpeakerSheraton Grand Hotel DubaiUnited Arab EmiratesRecentlyUnspecifiedHandling all normal duties related to the Guest Contact Center department and Empower guest experience program in line with Sheraton Brand Standards. To develop a thorough knowledge of the Front Office departments operation and to work close with the other departments of the Hotel. Monitor, Control and ensure consistent proper communication of emergency situations to the hotel department heads. Ensure that services provided are in harmony with our Sheraton & Marriott core values, complying with hospitality brand standards. Ensure strict compliance with Sheraton Brand Standards in all related tasks and duties achieving 90% or above in the QA & Forbes & Lets chat and IFH inspection. Live the Sheraton Brand Differentiators (Sheraton Signature sleep Experience, Sheraton Fitness, Paired, and Sheraton Club).more
FEATUREDNEWRestaurant Hostess - Russian SpeakerCZN BURAK RestaurantDubaiRecentlyCompetitive Salary and BenefitsCZN Burak Restaurant located in the heart of Downtown is currently looking for Restaurant Hostess who can speak Russian and English very well. Candidates should have minimum of one (1) year as Host/Hostess in an upscale hospitality environment. Ahostess or hostis responsible forgreeting guests,answering phones, taking and organizing reservations and escorting guests to their table. excellent customer service skills - always smile! Happy People can make People Happy! positive attitude, being calm under pressure, can handle busy environment organizational skills people skills teamwork - be able to work with different nationalities time management - multi-tasker problem-solving Interview will be done face to face if candidate is located in UAE. Only shortlisted candidates matching with the above requirements will be contacted.more
PREMIUMNEWReservations Sales Agent (Arabic speaker)Palazzo Versace Hotel DubaiDubaiRecentlyUnspecifiedoTo represent the company by following the standard operating procedures set by the organization oProactively sell and upsell all products and services within the property. oMaximizing sales, as well assisting guests Internal/External and future customers by offering the highest level of customer service. oAny other duty that may be requested by the management. oProactively sell, up-sell, cross sells all products and services within the Palazzo Versace Dubai portfolio in a friendly, professional and efficient manner. Be proactive to customer needs. oAlways focus on, maximizing sales, as well as assisting guests internal/external, and future customers by offering the highest level of customer service.more
PREMIUMNEWPool and Beach Supervisor - Russian SpeakerRixos Holding Group.DubaiRecentlyUnspecifiedPool and Beach Supervisor You are at the heart of the hotel! As a Pool and Beach Supervisor, you will be responsible for all hotel Housekeeping/Laundry functions. You will assist the Assistant Housekeeping Manager and / or the Assistant Executive Housekeeper in completing departmental tasks. * Employee benefit card offering discounted rates in Accor worldwide * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 * Conduct daily briefing for Pool and Beach Attendants * Conduct daily inspectionof employee grooming * Inspect all Pool and Beach areas on a daily basis to ensurehighest standard of cleanliness * Conducts on the job training for all Pool and Beach Attendantsmore
FEATUREDNEWTeam Leader - Guest Services (German Speaker)The Cove Rotana ResortRas Al-KhaimahRecentlyUnspecifiedWe are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. Prepare and coordinate the distribution of guest amenities, welcome letters and fruit setups for VIPs and long-stay guests Maintain an up to date knowledge of the hotel and local services, supply information and respond to guest queries and promote inter-hotel sales and in-house facilities Maintain and update guest history profiles through the Opera guest profile system Review and prepare next days arrival reports for VIPs and those accorded special status, ensuring that these are highlighted to the management and necessary related functions are activatedmore
PREMIUMNEWGuest Service RunnerLe Royal Meridien DohaDohaRecentlyCompetitiveJob Category Rooms & Guest Services Operations Location Le Royal Méridien Doha, Place Vendome, Lusail, Qatar, Qatar Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Test beepers and radios to ensure communications equipment works properly. Place requested items such as rollaway beds and refrigerators in guest rooms. Deliver extra towels, bathrobes, and other items to guest rooms. Provide complimentary toiletries to guests, such as toothpaste, razors, and shampoo. Deliver items (e.g., messages, mail, faxes, packages, flowers, sundry items, gift items) to guest rooms. Deliver rollaway, cribs, linens, toiletries, and other items requested by guests to guest rooms. May deliver food, beverage or other amenities and assemble orders to go.more
FEATUREDNEWSales Manager (German Speaker)The Cove Rotana ResortRas Al-KhaimahRecentlyUnspecifiedWe are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Sales Manager you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility. Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity Implement and execute all sales objectives and action plans to reach and exceed targets set Establish parameters, quotes and negotiate prices with customers for transient and group business in connection with the properties Promote and produce sales leads for Rotana within its respective areasmore
NEWReservations Agent - Arabic Speaker-FemaleAl Raha Beach HotelAbu DhabiRecentlyUnspecifiedScope of Work Under the general guidance of Reservations Manager/Supervisor or delegate responsible for the smooth and efficient running of the Reservations Section. 1. Has full knowledge of all hotel policies, procedures and standard operating procedures for the Reservations Section. 2. 3. 4. 5. 6. Prepare the daily reservations on weekly forecast report as required. 7. Double-check the daily arrival, cancellation, no-show, and VIP reports for accuracy. 8. Processes amendments and cancellations and updates in the system accordingly. 9. 10. Has a good working knowledge of the companies, other hotels, local information and details of special services likely to be needed by guests. 11. Has a complete operational knowledge of the hotel, including geographical layout and services provided. 12. Has a complete knowledge of special package rates, restricted dates. 13.more