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Supervise and leads employees. Understanding employee positions well enough to perform duties in employees' absence. Improve service by communicating with and assisting employees to understand guest needs and by providing guidance, feedback and individual coaching when needed. Ensure that the Guest Experience team is trained to provide fast, efficient, resolutive and personalized service. An expert in all hotel/membership operation and booking procedures, policies and systems and ensure all information is kept up to date: Hotel, Rooms, F&B, Membership, Spa & Gym Ensure operating procedures and standards are implemented, maintained, and reviewed. Support the team with the handling of all guest/member requests, reservations and orders as required
Supervise and leads employees. Understanding employee positions well enough to perform duties in employees' absence. Improve service by communicating with and assisting employees to understand guest needs and by providing guidance, feedback and individual coaching when needed. Ensure that the Guest Experience team is trained to provide fast, efficient, resolutive and personalized service. An expert in all hotel/membership operation and booking procedures, policies and systems and ensure all information is kept up to date: Hotel, Rooms, F&B, Membership, Spa & Gym Ensure operating procedures and standards are implemented, maintained, and reviewed. Support the team with the handling of all guest/member requests, reservations and orders as required
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COREcruitment Limited
United Arab Emirates
£5k - 5.4k per month + medical, flights, etc
My client is a very cool hotel in Dubai who are looking for a Hotel Operations Manager to strengthen their team. Front office, Housekeeping, Engineering & Security This is a driven, dynamic and forward-thinking team and you will be working in a fast paced environment – always striving to deliver a really great product and service. You will have strong communication and leadership skills – able to lead a large, multi-cultural team. We are interested in speaking to hotel professionals with a background in Rooms Division, rather than F&B. Total salary package AED26-28k pm plus medical, flights, etc
My client is a very cool hotel in Dubai who are looking for a Hotel Operations Manager to strengthen their team. Front office, Housekeeping, Engineering & Security This is a driven, dynamic and forward-thinking team and you will be working in a fast paced environment – always striving to deliver a really great product and service. You will have strong communication and leadership skills – able to lead a large, multi-cultural team. We are interested in speaking to hotel professionals with a background in Rooms Division, rather than F&B. Total salary package AED26-28k pm plus medical, flights, etc
Posted 12 days ago
A receptionist is responsible for the smooth and efficient operation of the front desk area which includes greeting visitors, maintaining calendar for appointments, cashiering functions and performing on duty tasks and functions. They must ensure to achieve maximum guest satisfaction and adhere to the standard of services required by the organization. * The receptionist must ensure outstandingguest service skills atall times * They must be efficient and professional in dealing with situations involving any aspects of rooms division where the reputation or image of the management is represented * All activities/reservations should be managed effectively and must also ensure that the bookings team are processing all inquiries accurately. * An atmosphere of calmness at the Front Desk must be maintained
A receptionist is responsible for the smooth and efficient operation of the front desk area which includes greeting visitors, maintaining calendar for appointments, cashiering functions and performing on duty tasks and functions. They must ensure to achieve maximum guest satisfaction and adhere to the standard of services required by the organization. * The receptionist must ensure outstandingguest service skills atall times * They must be efficient and professional in dealing with situations involving any aspects of rooms division where the reputation or image of the management is represented * All activities/reservations should be managed effectively and must also ensure that the bookings team are processing all inquiries accurately. * An atmosphere of calmness at the Front Desk must be maintained
Posted 26 days ago