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The Marriott Hotel and Resort Palm Jumeirah
Middle East
Best in the market
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
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Millennium Place Hotel Barsha Heights & Apartments L.L.C.
Dubai
Competitive Salary Package and Benefits
* Maintaineffective guest relations to ensure prompt conversion of inquiries & repeat business * Work closely with the other departments of the hotel specially Front Office and Sales. * Process and confirm guest room reservations and ensure that all correspondences are actioned in a timely and professional manner. * Keep track of all LPOs, ensure that correct rates, payment method, credit facilities, market segment, visa, flight details and other relevant information are updated in the Opera PMS. * Check all bookings done thru B2B (Wholesalers) and B2C (OTA) channels, ensure booking details downloaded in the system match with the extranet details and the rates match our rate for the day or the contracted rates. In case of discrepancy, report immediately to the superior for action.
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One of the best hotels in Dubai, located in the heart of the city, we are hiring some enthusiasts to join our award winning team! We are looking for vibrant & fun Driver to come on board. We are looking for someone who will go beyond the Ordinary for the guests.... and each other. * Drives the hotel cars as requested by F.O. Manager * Assists in loading and unloading of guest luggage in a smooth and efficient manner * Maintains a perfect communication with the Concierge and Reception to ensure check in and checkout steps related to transportation are perfectly performed * Ensures that guests are greeted in a personalised way * Refers any guest complaints to direct supervisor * Maintains an up to date knowledge of the hotel and local services, supplies information and responds to guest queries * Promotes hotel facilities and services for business whenever possible
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Golden Sands Hotel Creek
United Arab Emirates
Unspecified
-Good human relations -Possess strong knowledge of how computers work, as well as the ability to use MS office package to process and store information -Excellent multitasking skills to successfully handle several assignments together -Possess strong organizational skills required for achieving efficiency on the job -Good knowledge of beauty products to be able to promote them to clients -Excellent communication skills needed for effective discussions with clients to promote the spas products and services to them. -2-3 years experience preferably in hotels * Provide guidance to clients on the procedures at the spa * Keep the reception area clean and conducive for clients as they wait for their turn to be attended too * Introduce new beauty products to clients and educate them on their uses and benefits
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An exciting opportunity has arisen for an Assistant Front Office Manager tojoin Rixos Premium Saadiyat Island. To support the Director of Front Office and oversee the Front Office operations, including the Reception, CID, Bell Desk, Concierge, Guest Relations, Business Center, Airport Representatives, Drivers and Valet Parking, and to personally supervise the above in the involved supervisors absence, ensuring that the hotel standards and procedures are fully known and followed. To ensure appropriate stock level for the smooth run of the Front Office operations and to approve requisitions accordingly. To ensure that all guests receive a warm welcome and that they enjoy their stay being offered the finest personal service. To be fully aware of and to report all guest comments or complaints.
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TIME Oak Hotel & Suites
United Arab Emirates
From $6,000 to $9,000 per annum
* Ensures incoming guests are given the highest possible personal service. * Maintains effective communication with all related departments to ensure smooth service delivery. * Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure. * Greets guests on their arrival ensuring they feel expected and welcome. * Ensures the guest receives the accommodation he/she is expecting. * Maintains an up to date knowledge of hotel and local services and supply information respond to guest queries. * Deals swiftly, efficiently and sensitively to guest complaints and follows through. * Checks regularly the Front Desk e-mail and replies to internal and external inquiries. * Maintains awareness of guest profile through the Opera guest history.
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DUKES THE PALM, a ROYAL HIDEAWAY HOTEL
United Arab Emirates
Unspecified
Elegance and exclusivity in one of the most thrilling areas of Dubai Located in the exclusive area of Palm Jumeirah, luxury, seal of the Royal Hideaway brand, accompanies each of the 279 rooms and suites to each of the 285 apartments. Next to a magnificent private beach, the hotel compliments its rooms with exclusive service, including impressive restaurants where guests can enjoy extraordinary dishes and authentic flavours, from the award-winning Khyber restaurant to the iconic Dukes Bar. The hotel also has a relaxing indoor swimming pool on the 14th floor, as well as an innovative Kids Club for the youngest members of the family.
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DUKES THE PALM, a ROYAL HIDEAWAY HOTEL
Dubai
Unspecified
Elegance and exclusivity in one of the most thrilling areas of Dubai Located in the exclusive area of Palm Jumeirah, luxury, seal of the Royal Hideaway brand, accompanies each of the 279 rooms and suites to each of the 285 apartments. Next to a magnificent private beach, the hotel compliments its rooms with exclusive service, including impressive restaurants where guests can enjoy extraordinary dishes and authentic flavours, from the award-winning Khyber restaurant to the iconic Dukes Bar. The hotel also has a relaxing indoor swimming pool on the 14th floor, as well as an innovative Kids Club for the youngest members of the family.
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Palazzo Versace Hotel Dubai
Dubai
Unspecified
- Looking after the Gym reception - Basic understanding of gym equipments - Past gym experience is preferred - Monitoring the movement of guests and pay attention to their requirements -Keeping facilities need and tidy? -Refill missing supplies
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Al Rayyan Hotel Doha - Curio Collection By Hilton
Doha
Unspecified
A Kids Club Attendant is responsible for ensuring the smooth and efficient operation of the Kids Club and that all rules and regulations of the facility are adhered to. What will I be doing? * Assists the team in the day to day running of the kids club operations and resort activities * Completes admin tasks such as sc heduling and maintenance reporting etc * Conducts training for team members * Providing information to guests and ensuring a fun and safe environment for all children aged 3-12 years, by following the Kid's Club operational childcare standards, policies, procedures and health guidelines. * Ensuring that the Hilton brand standards are followed and being responsible for supervising guests and children, in addition to ensuring that reception protocols are followed with regards to entry and exit procedures and payments are made where necessary.
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Majlis Grand Mercure Residence Abu Dhabi
Abu Dhabi
Unspecified Competitive Salary + Benefits
To carry out the efficient operation of the Reception/Cashiering function in accordance with Hotel standards and company policy. 1.1To greet smile and welcome guests to the hotel1.2To provide an efficient and friendly check-in according to company directives1.3To handle guest requests ensuring that all matters are dealt with efficiently and promptly taking preference over administrative tasks.1.4To inform all relevant departments regarding special guest requests1.5To be fully aware of hotel room rates, availability, promotions, services and facilities.1.6To be fully aware of the hotels selling status in order to maximize room occupancy, average room rates and additional revenue.1.7To act efficiently as a general cashier as detailed in the FO SOP manual.1.8To take reservations for accommodation according to company policy.
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Waldorf Astoria Lusail - Doha
Doha
Unspecified
A Fitness Instructor is responsible for conducting fitness programs and assessments to deliver an excellent Guest and Member experience while promoting the facilities and ensuring compliance with health and safety regulations. What will I be doing? As a Fitness Instructor, you are responsible for conducting fitness programs and assessments to deliver an excellent Guest and Member experience. A Fitness Instructor will also be required to schedule adequate staff coverage. * Carry out fitness assessments on members as required * Conduct fitness programmes and inductions * Understand and advise members and guests on the correct usage of gym equipment * Ensure adequate coverage of the pool, gym and reception * Carry out regular pool tests * Maintain cleanliness of reception, changing rooms, pool side and gym facilities * Adhere to all health and safety regulations
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Qasr Al Sarab Desert Resort by Anantara
Abu Dhabi
Competitive
Company Description A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts, and lush jungles, Anantara welcomes guests for journeys rich in discovery. This position is listed for Award-winning Qasr Al Sarab Resort by Anantara. By joining us you will be a part of one of the world's most luxurious resort's team. Join Us and Grow with Us. Job Description As a Butler, you are required to engage and maximize and exceed guests' satisfaction by providing highly personalized, efficient, and responsive service with attention to details, and anticipating guests' needs.
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Bateel International L.L.C
United Arab Emirates
Unspecified
To ensure the front desk welcomes guests positively (both face to face and switchboard) and executes all administrative tasks to the highest quality standards. Receives, welcomes and books visitors as soon as they arrive at the office and maintains office security by following safety procedures and controlling access via the reception desk (monitor log book). Ensure all visitors are appropriately signed in and are aware of health and safety issues (such as fire assembly point). Directs visitors to the appropriate person or department. Accepts delivery of documentation/parcels and advises addressee and co-ordinates documentation/parcels out of the office. Maintains the reception area, ensuring it is kept in a clean and tidy condition. Report any maintenance work to the concern department Takes and passes on messages.
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Responsible for greeting with a warm welcome and personalized service to guest, should also carry out efficient operation in reception/cashiering and reservation functions. * Reports directly to and communicates with the front office manager or assistant front office manager all pertinent matters affecting guest satisfaction. * Welcome all guests cordially and professionally ensuring that Ambassadors, Political figures, VIP guests and regular guests consistently receive all benefits, recognition and services. * Reviews lists for all arrivals and VIPs to check room allocations, amenities and special requests. * Ensures to inspect rooms/suites of all arrivals according to the organizations standards, especially for all VIPs and inform other operating departments, notably housekeeping and food & beverage, on matters that concern them.
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Tryp by Wyndham Dubai
United Arab Emirates
Unspecified
* Ensure TRYP brand standards, policies and procedures are adhered to all times * Maintain complete knowledge of all hotel features/services, hours of operations, all hotel restaurant food concepts, menu price range, dress code and ambiance, all hotel room types, numbers/names, layout appointments, amenities and locations, all hotel room rates, special packages and promotions, daily house count and expected arrivals/departures scheduled daily group activities, names and locations of meeting/banquet rooms, room availability status for any given day * Maintain cleanliness throughout the areas * Organize and implement all special needs, personal preferences and amenity distribution in accordance to the departments standards and procedures Enters order into MICROS system * Communicates special instructions to the kitchen and expediters
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For a luxury international property in Doha, Qatar, we are looking for an Arabic speaking female duty manager. Please apply ONLY if you have experience from a luxury, international 5* brand. Toprovide supportive operational assistance to all departments; interact with guests, assisting their queries and complains. Contribute to the development and execution of the departments short to mid-term plans to ensure alignment with the divisions strategic priorities and contribute to the development of annual business plans for the assigned areas of responsibility to support the achievement of financial objectives. Monitor, control and report key performance indicators related to the department, to track performance and recommend corrective actions.
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JW Marriott Marquis Dubai
Dubai
Competitive
Job Category Food and Beverage & Culinary Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management To provide guest in the Event Operations department with the highest standard of food and beverage service on all functions according to the JW Marriott Standards. * A Full Time position based at JW Marriott Marquis Dubai. * Number of Direct Reports - 4 * Titles of Direct Reports - Captain, Supervisor, Asst. Manager, Manager * 1-2 years 5 star hotel experience Skills and Knowledge * Responsible * Honesty and integrity above reproach * Impeccable standards of appearance * Able to accept constructive criticism * Guest satisfaction awareness * Total commitment * Basic Knowledge of Audio Visual * Knowledge of joy wedding test
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Job Category Rooms & Guest Services Operations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment.
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Job Category Housekeeping & Laundry Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management To ensure the maximum comfort to the guest's stay, by maintaining and supervise an efficient cleaning and servicing operation to bedrooms, bathrooms, corridors and service areas. To make sure that the Public Areas are maintained to the Hotel standard. To carry out and supervise the training of all associates to encourage their growth. * A Full Time position based at JW Marriott Marquis Dubai. * Number of Direct Reports - Variable * Titles of Direct Reports - Room Attendants, Room Attendant Self Inspectors, Special Projects * Housekeeping work experience for a minimum of 2 years Skills and Knowledge
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Job Category Food and Beverage & Culinary Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods.
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Job Category Food and Beverage & Culinary Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods.
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What is the average salary for Hotel reception?

Average salary per year
£18,999

The average salary for a Hotel reception is £18,999. Hotel reception salaries range from £16,999 to £22,999.

Frequently Asked Questions

How many permanent Hotel reception jobs are available on CatererGlobal?
There are 22 permanent Hotel reception jobs available on CatererGlobal right now.
What other similar jobs are there to permanent Hotel reception jobs?
As well as permanent Hotel reception jobs, you can find Receptionist, Front Desk Agent, Housekeeping, amongst many others.