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As a Housekeeping Coordinator, you are responsible for managing the housekeeping office to deliver an excellent guest and associateexperience. -Receive all incoming calls and respond accordingly -Allocate room and task lists to team members -Ensure keys are issued in line with security procedures -Log and store all lost property; send lost property to guests in line with procedures -Manage guest requests and enquiries immediately -Ensure all relevant guest information is communicated to Housekeepers -Carry out administrative and IT duties -Report all necessary maintenance daily and log an the appropriateprogram. -Liaise with Reception and Guest Relations to ensure all information is communicated efficiently and promptly -Update system regularly to give maximum room return to the hotels active inventory -Carry out any other reasonable task set by the hotels management
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One of the best hotels in Dubai, located in the heart of the city, we are hiring some enthusiasts to join our award winning team! We are looking for vibrant & fun Driver to come on board. We are looking for someone who will go beyond the Ordinary for the guests.... and each other. * Drives the hotel cars as requested by F.O. Manager * Assists in loading and unloading of guest luggage in a smooth and efficient manner * Maintains a perfect communication with the Concierge and Reception to ensure check in and checkout steps related to transportation are perfectly performed * Ensures that guests are greeted in a personalised way * Refers any guest complaints to direct supervisor * Maintains an up to date knowledge of the hotel and local services, supplies information and responds to guest queries * Promotes hotel facilities and services for business whenever possible
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TIME Oak Hotel & Suites
Dubai
From $8,000 to $10,000 per annum
* Ensures incoming guests are given the highest possible personal service. * Maintains effective communication with all related departments to ensure smooth service delivery. * Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure. * Greets guests on their arrival ensuring they feel expected and welcome. * Ensures the guest receives the accommodation he/she is expecting. * Maintains an up to date knowledge of hotel and local services and supply information respond to guest queries. * Deals swiftly, efficiently and sensitively to guest complaints and follows through. * Checks regularly the Front Desk e-mail and replies to internal and external inquiries. * Maintains awareness of guest profile through the Opera guest history.
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DUKES THE PALM, a ROYAL HIDEAWAY HOTEL
Dubai
Unspecified
Elegance and exclusivity in one of the most thrilling areas of Dubai Located in the exclusive area of Palm Jumeirah, luxury, seal of the Royal Hideaway brand, accompanies each of the 279 rooms and suites to each of the 285 apartments. Next to a magnificent private beach, the hotel compliments its rooms with exclusive service, including impressive restaurants where guests can enjoy extraordinary dishes and authentic flavours, from the award-winning Khyber restaurant to the iconic Dukes Bar. The hotel also has a relaxing indoor swimming pool on the 14th floor, as well as an innovative Kids Club for the youngest members of the family.
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Golden Sands Hotel Apartments
Dubai
From $8,100 to $9,800 per annum Additional service charge, incentives,
Must have previous supervisory level experience. Must have excellent leadership skills. Must be highly organized and results oriented. Must be able to work under pressure in as fast- paced changing environment. Mustbe able to handle stressful situations in a calm and professional manner. Must have strong interpersonal skills: ability to get along with diverse nationalities and personalities. Must possess strong communication and listening skills. Know the Brand Service Standard and put them into practice in his daily work, thus actively pursuing the hotels objectives. Guarantee the tidiness and cleanliness of the receptions and lobby areas. Obtain all the relevant information from the previous shift, including the volume of business, special guests and tasks to be clarified and to be complete. Take regular part in meetings and shift handovers.
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Palazzo Versace Hotel Dubai
Dubai
Accommodation, Transportation, Meals, Medical Insurance
* Punctual at work, smile and enthusiastic. * Represent the outlet with a genuine smile and greetings at the reception. * Well groomed as per company standards throughout the shift. * Display friendly and pleasant attitude towards guests and colleagues. * Follow proper payroll and uniform procedures. * Set up the host/hostess stand, review the reservation book and make recommendations as to the set up of the room. * Open the restaurant for business at the prescribed time each shift. Inspect the cleanliness of each section of the dining room and make necessary improvements as well as check each table prior to opening to ensure its proper set. * Pick up the daily menus and insert them properly in their covers. * Inspect every menu and list to ensure their immaculate condition and appearance.
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Dusit Thani Abu Dhabi
United Arab Emirates
Unspecified
Responsible for seating and greeting the guests, escorting them to their table, pulling chairs for the ladies, and presenting menus according to Dusit Standards. Controls and maintains the sufficiency of operating equipment and supplies for service, keeps the stand or reception desk clean and organized at all times. Plans out the seating chart and organizes the reservations (planning is everything when running an effective host stand). Effectively operates the table management system Liaises with guests to check up on service delivery and guests satisfaction for service and product improvement Bids farewell to all guests. Checks to see that everything was wonderful. Not only is the host or hostess the first impression the guest gets when they come to an establishment they are also the last.
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A Fitness Instructor is responsible for conducting fitness programs and assessments to deliver an excellent Guest and Member experience while promoting the facilities and ensuring compliance with health and safety regulations. What will I be doing? As a Fitness Instructor, you are responsible for conducting fitness programs and assessments to deliver an excellent Guest and Member experience. A Fitness Instructor will also be required to schedule adequate staff coverage. * Carry out fitness assessments on members as required * Conduct fitness programmes and inductions * Understand and advise members and guests on the correct usage of gym equipment * Ensure adequate coverage of the pool, gym and reception * Carry out regular pool tests * Maintain cleanliness of reception, changing rooms, pool side and gym facilities * Adhere to all health and safety regulations
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The ability to verify that attendant staff are present. The ability to greet all guests who enter the Spa The ability to have a thorough understanding of every spa service including benefits, indications & contraindications The ability to organize and schedule all guest bookings. The ability to operate the Spa software system for spa reservations and all other Spa software functions or the ability to manage the manual spa booking system without mistakes The ability to read and update the daily log and communicate relevant information to the staff. The ability to produce all Spa reports as required by management. The ability to process outgoing mail. The ability to process all charges. The ability to set up and handle gift certificates. The ability to use guests name appropriately in all situations. The ability to copy and distribute materials.
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Khamas Hospitality Group
United Arab Emirates
Unspecified
* Ensures incoming guests are given the highest possible personal service. * Maintains effective communication with all related departments to ensure smooth service delivery. * Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure. * Greets guests on their arrival ensuring they feel expected and welcome. * Ensures the guest receives the accommodation he/she is expecting. * Maintains an up to date knowledge of hotel and local services and supply information respond to guest queries. * Deals swiftly, efficiently and sensitively to guest complaints and follows through. * Checks regularly the Front Desk e-mail and replies to internal and external inquiries. * Maintains awareness of guest profile through the Opera guest history.
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Instantly recognize repeat guests. Stay abreast of the arrival list. Fill the Guest Registration Card prior to the arrival of the guest and obtain the guests signature. In case of non-availability of detals and preferences check the same from the Guest and enter it in the database for future requirements. Ensure that the Guest is promptly allotted the assigned room courteously. To verify payment details in absence of any instructions to the contrary. To take advance payments/swipe the Credit Card imprint wherever necessary. To inform Guest Relations about arrival of the Guest whenever required and instruct Bell Desk to carry luggage to the allotted room. In case of Walk-in guests co-ordinate with the Duty manager before checking in the Guest. Ensure that all complaints are promptly attended to and check with the guest for Feedback. Note guest Departure request.
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Katara Towers Hotels Management
Doha
From $5,000 to $5,300 per annum Accommodation and Transportation Provi
The Spa Attendant ensures the guest experience is up to the established standards of the brand, while making a genuine effort to accommodate guest request and go above and beyond guest expectations. Their tasks include assisting guests within the spa and recreation area, giving them personal attention, anticipating their needs and taking them to the appropriate facilities. Education and Experience Background in spa & housekeeping, is an asset. Minimum of 1 years experience in spa or hospitality industry. Safety oriented First Aid CPR Basic Rescuer Job Responsibilities Adhere to the Spa Policy & Standard Operating Procedures manual. Act as an Ambassador for the spa representing the brand values, maintaining a professional appearance at all times. Knowledgeable about all aspects of the spa and salon facility. Report to work on time and handover with the previous shift.
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Katara Towers Hotels Management
Doha
From $8,000 to $8,250 per annum Accommodation and Transportation Provi
The Spa Receptionist welcomes all spa guests who enter the spa and fitness area as well as primarily support in the successful booking of spa treatments. They are responsible for providing customised, personal attention, anticipating the guest needs, and escorting them to the appropriate areas throughout the spa. Appropriate and warm guest communication and engagement is essential to the success of this role. The receptionist supports the overall communication for a smooth guest experience. Education and Experience Minimum two years experience as a spa receptionist. Confident in guest handling and ability to deliver outstanding customer service. Multitasking and coordinating with different teams is a requirement. Computer skills related to spa appointment software and cashier process. Quick thinker, courteous and welcoming. Professional and well-groomed. Flexible.
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Job Role The Mudeef Butler is well versed and uses refined language and behaviour according to the Brand Values by providing bespoke experiences and services to fulfil all guest needs during pre-arrival, check-in, throughout the stay, and upon departure, in partnership with other departments in the hotel operation, and verifying that other departments supporting butler services are equipped to meet guest needs. The Mudeef Butler duties include, but are not limited to, building rapport with guests, proactively anticipating guest needs, and acting upon them where possible. Job Responsibilities * Liaison with GR, Concierge, FD, Room Service, Culinary, Security, and operational departments regarding the necessary logistics of the guest journey, send guest profiles with preferences and itineraries.
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* Assist the Management team with the execution of approved promotions, calendar holidays, special events tickets sales and bookings (Resident Chefs visits, New Year, Christmas etc). * Ensure that menu content is always up to date, regularly liaise with the management team / Head Chef to make necessary adjustments, print / order new menu copies. * Assist the Management Team with organization of operations before and during MasterChef winners residences visits. * Work closely with the Reservation Agent to make sure reservations are properly done, the CRM system and the Black Book are up-to-date. (add something). * Make regular / VIP / special occasions reservations, keep the table management system updated and inquire about allergies and special requests.
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Waldorf Astoria Maldives Ithaafushi
Maldives
Fluent in Chinese language
Waldorf Astoria Hotels & Resorts is Hiltons luxury brand of iconic hotels committed to personal service and culinary excellence in landmark locations around the world. Each property delivers unforgettable experiences and offers a strong sense of arrival with impressive public spaces worthy of hosting history. Guests can expect True Waldorf Service from the moment they book their stay to the moment they check out. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because its with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. A Kids Concierge for Waldorf Astoria Maldives will be responsible for the wellbeing of children aged between 0 to 11 years during the absence of their parents.
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Hyde Hotels, Resorts & Residences, part of the world-leading Accor group; opened the first Hyde hotel outside of the United States, Hyde Hotel Dubai, in close proximity to the iconic Burj Khalifa directly fronting the Business Bay canal and promenade. Hyde Hotel Dubai, a five-star hotel, opened their doors in Q4 2021. The 276-rooms, all with balconies, is a mix of gracious standard rooms and luxurious suites with views of the Dubai Canal, the Dubai skyline and the iconic Burj Khalifa the tallest building in the world. Hyde Hotel Dubai features three incredible culinary experiences including the Mediterranean concept,CleoMediterrneo, contemporary Japanese fromKatsuya, hand-crafted burgers fromHudson Tavern.
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Job Category Food and Beverage & Culinary Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management To provide guest in the Event Operations department with the highest standard of food and beverage service on all functions according to the JW Marriott Standards. * A Full Time position based at JW Marriott Marquis Dubai. * Number of Direct Reports - 4 * Titles of Direct Reports - Captain, Supervisor, Asst. Manager, Manager * 1-2 years 5 star hotel experience Skills and Knowledge * Responsible * Honesty and integrity above reproach * Impeccable standards of appearance * Able to accept constructive criticism * Guest satisfaction awareness * Total commitment * Basic Knowledge of Audio Visual * Knowledge of joy wedding test
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Job Category Food and Beverage & Culinary Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management To provide guest in the Event Operations department with the highest standard of food and beverage service on all functions according to the JW Marriott Standards. * A Full Time position based at JW Marriott Marquis Dubai. * Number of Direct Reports - 4 * Titles of Direct Reports - Captain, Supervisor, Asst. Manager, Manager * 1-2 years 5 star hotel experience Skills and Knowledge * Responsible * Honesty and integrity above reproach * Impeccable standards of appearance * Able to accept constructive criticism * Guest satisfaction awareness * Total commitment * Basic Knowledge of Audio Visual * Knowledge of joy wedding test
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Job Category Spa Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa services including retail offerings related to the Spa.
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Job Category Spa Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Ensuring the Spa & club is always clean and tidy with enough guests supplies. Be responsible for daily sales and guests needs i.e. locker keys, towel and bookings. Frequently check with guest to promote comfort, safety and security throughout service. Promote, sell spa services and retail. Clean and maintain spa counters, spa kiosk in the lobby, spa display at executive lounge and receptionist area. Secure supplies and equipment at the end of each shift. Handle inappropriate guest behavior by following Marriott International standard operating procedures. Report accidents, injuries, and unsafe work conditions to manager.
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Job Category Housekeeping & Laundry Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute assignment sheets/work boards to Housekeeping staff. Record, monitor, and update list of 'Do Not Disturb' rooms.
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Job Category Housekeeping & Laundry Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management To ensure the maximum comfort to the guest's stay, by maintaining and supervise an efficient cleaning and servicing operation to bedrooms, bathrooms, corridors and service areas. To make sure that the Public Areas are maintained to the Hotel standard. To carry out and supervise the training of all associates to encourage their growth. * A Full Time position based at JW Marriott Marquis Dubai. * Number of Direct Reports - Variable * Titles of Direct Reports - Room Attendants, Room Attendant Self Inspectors, Special Projects * Housekeeping work experience for a minimum of 2 years Skills and Knowledge
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Job Category Rooms & Guest Services Operations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment.
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Job Category Food and Beverage & Culinary Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods.
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What is the average salary for Hotel reception?

Average salary per year
£18,999

The average salary for a Hotel reception is £18,999. Hotel reception salaries range from £16,999 to £22,999.

Frequently Asked Questions

How many permanent Hotel reception jobs are available on CatererGlobal?
There are 26 permanent Hotel reception jobs available on CatererGlobal right now.
What other similar jobs are there to permanent Hotel reception jobs?
As well as permanent Hotel reception jobs, you can find Receptionist, Front Desk Agent, Front Office, amongst many others.