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We are currently looking for aGuest Service Agent - UAE National As a Guest Service Agent your roles is to be responsible and provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience. Ensure Excellence in all areas adhered to and reporting to Guest service supervisor. * Welcome guests upon their arrival and assign rooms * Perform all check-in and check-out tasks * Provide information about hotel, available rooms, rates and amenities * Respond to clients complaints in a timely and professional manner * Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests needs * Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests * Upsell additional facilities and services, when appropriate
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Responsible for greeting with a warm welcome and personalized service to guest, should also carry out efficient operation in reception/cashiering and reservation functions. * Reports directly to and communicates with the front office manager or assistant front office manager all pertinent matters affecting guest satisfaction. * Welcome all guests cordially and professionally ensuring that Ambassadors, Political figures, VIP guests and regular guests consistently receive all benefits, recognition and services. * Reviews lists for all arrivals and VIPs to check room allocations, amenities and special requests. * Ensures to inspect rooms/suites of all arrivals according to the organizations standards, especially for all VIPs and inform other operating departments, notably housekeeping and food & beverage, on matters that concern them.
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Khamas Hospitality Group
United Arab Emirates
Unspecified
We are currently looking for aGuest Service Agent As a Guest Service Agent your roles is to be responsible and provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience. Ensure Excellence in all areas adhered to and reporting to Guest service supervisor. * Welcome guests upon their arrival and assign rooms * Perform all check-in and check-out tasks * Provide information about hotel, available rooms, rates and amenities * Respond to clients complaints in a timely and professional manner * Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests needs * Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests * Upsell additional facilities and services, when appropriate
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The Retreat Palm Dubai MGallery by Sofitel
United Arab Emirates
Competitive Salary
Located at the East Crescent of Palm Jumeirah, MGallery by Sofitel the Palm is envisioned as the first holistic health and wellness resort in the UAE. The seven-story property features 255rooms and suites with sophisticated fixtures and first-rate amenities, of ultra-comfort and indulgence during the stay. With its distinctive concept, we offers just not spa and beauty treatments, but various wellbeing and lifestyle packages, from proper diet & nutrition, fitness classes & health treatments, and would host certified nutritionist and wellness coach for the programs such weight loss, both for kids and adult. Fitness classes planned will include yoga, tai chi, pilates, and aerobics.
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An emerald jewel in the turquoise waters of Maldives, Kuramathi is a stunning island retreat that offers unique experiences for everyone in a natural setting. Villas blend contemporary design and nature and are set on the beach amongst lush gardens or over water looking out to the vast Indian ocean. Diverse dining options, water sports, diving, kids club, gym, well equipped medical center, boutiques are some of the many facilities available for the guests. As a Guest Relations officer you, * Should possess excellent communication skills in one or more languages Spanish / Italian in addition to fluent English. * Should have worked in Hospitality industry in similar position for a minimum 1 year. * Must be a team player and a well presentable person. * Excellent in Customer care. * Knowledge of Opera will be an added advantage.
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1.1.1. Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests. 1.1.2. Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink) 1.1.3. Register and process check in/out for all VIPs guests efficiently and professionally. Escort VIP guests to their rooms. 1.1.4. Update guest information into the computer after a complete check in. 1.1.5. Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests departure. 1.1.6. Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed 1.1.7. Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time 1.1.8.
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DUKES THE PALM, a ROYAL HIDEAWAY HOTEL
United Arab Emirates
Unspecified
Elegance and exclusivity in one of the most thrilling areas of Dubai Located in the exclusive area of Palm Jumeirah, luxury, seal of the Royal Hideaway brand, accompanies each of the 279 rooms and suites to each of the 285 apartments. Next to a magnificent private beach, the hotel compliments its rooms with exclusive service, including impressive restaurants where guests can enjoy extraordinary dishes and authentic flavours, from the award-winning Khyber restaurant to the iconic Dukes Bar. The hotel also has a relaxing indoor swimming pool on the 14th floor, as well as an innovative Kids Club for the youngest members of the family.
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Company Description NH Collection Dubai The Palm: Eclectic Elegance on Palm Jumeirah Feel the ambiance at our exciting new hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall and the largest fountain in the world, the captivating Palm Fountain at The Pointe. Our new property is brimming with energy and chic touches of authentic local character. The new 14-storey property is offering 227 hotel guest rooms and suites and 306 serviced apartments. Guests are just a short journey from all Dubais top attractions, including the Burj Khalifa, Dubai Mall, and Dubai Marina. Our sunset-facing rooftop infinity pool and its elegant bar and lounge is the perfect place to feel relaxed between exploring.
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Desert Islands Resort & Spa by Anantara
Abu Dhabi
Competitive
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner. * To know by heart the hotel products, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties. * To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
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TIME Oak Hotel & Suites
United Arab Emirates
From $6,000 to $9,000 per annum
* Ensures incoming guests are given the highest possible personal service. * Maintains effective communication with all related departments to ensure smooth service delivery. * Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure. * Greets guests on their arrival ensuring they feel expected and welcome. * Ensures the guest receives the accommodation he/she is expecting. * Maintains an up to date knowledge of hotel and local services and supply information respond to guest queries. * Deals swiftly, efficiently and sensitively to guest complaints and follows through. * Checks regularly the Front Desk e-mail and replies to internal and external inquiries. * Maintains awareness of guest profile through the Opera guest history.
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Frequently Asked Questions

How many permanent Guest Services Rep jobs are available on CatererGlobal?
There are 10 permanent Guest Services Rep jobs available on CatererGlobal right now.
What other similar jobs are there to permanent Guest Services Rep jobs?
As well as permanent Guest Services Rep jobs, you can find Catering, Hotel Staff, Media, amongst many others.
Which places are popular for permanent Guest Services Rep jobs?
People who are interested in permanent Guest Services Rep jobs prefer to look in Abu Dhabi, Dubai, Ras Al-Khaimah.
Which industry do permanent Guest Services Rep jobs belong to?
Permanent Guest Services Rep jobs are part of the Catering industry.