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PREMIUMNEW

Guest Service Agent

Desert Islands Resort & Spa by Anantara

Abu Dhabi
Recently

Competitive

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner. * To know by heart the hotel products, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties. * To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.

FEATUREDNEW

Guest Service Agent

NH Collections

Dubai
Recently

Unspecified

Company Description NH Collection Dubai The Palm: Eclectic Elegance on Palm Jumeirah Feel the ambiance at our exciting new hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall and the largest fountain in the world, the captivating Palm Fountain at The Pointe. Our new property is brimming with energy and chic touches of authentic local character. The new 14-storey property is offering 227 hotel guest rooms and suites and 306 serviced apartments. Guests are just a short journey from all Dubais top attractions, including the Burj Khalifa, Dubai Mall, and Dubai Marina. Our sunset-facing rooftop infinity pool and its elegant bar and lounge is the perfect place to feel relaxed between exploring.

PREMIUMNEW

Guest Service Agent

Sheraton Abu Dhabi

Abu Dhabi
Recently

Unspecified

Please note that this is not an exhaustive list of everything that needs to be done. Associate always find new ways to look after the business, their guests and team members. * Anticipate guest needs, and handle guest inquiries in a helpful and attentive manner. * Has a complete knowledge of the resort product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, * Take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard at all times. * Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis. * Ensure that handling of all financial transactions is as per the resort policies. * Proactive and innovative

PREMIUMNEW

Guest Service Ambassador Team Leader

JW Marriott Marquis Dubai

Dubai
Recently

Competitive

Job Category Rooms & Guest Services Operations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest.

PREMIUMNEW

Guest Service Ambassador

JW Marriott Marquis Dubai

Dubai
Recently

Competitive

PREMIUMNEW

Guest Services Manager

JW Marriott Marquis Dubai

Dubai
Recently

Competitive

Job Category Rooms & Guest Services Operations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Management Responsible for supporting the Front Office operations of 1608 key hotel reporting into Front Office Manager. Key areas of accountability lying with Concierge, Bell Team, Doormen and Valet Team. Provide specialized technical, project, and administrative support to Subject Matter Experts in the implementation and sustainment of Rooms Operations Initiatives. As a key member of the Room Operations team, duties will include troubleshooting and problem solving for Rooms Operations service initiative projects.

NEW

Guest Service Agent

Khamas Hospitality Group

United Arab Emirates
Recently

Unspecified

We are currently looking for aGuest Service Agent As a Guest Service Agent your roles is to be responsible and provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience. Ensure Excellence in all areas adhered to and reporting to Guest service supervisor. * Welcome guests upon their arrival and assign rooms * Perform all check-in and check-out tasks * Provide information about hotel, available rooms, rates and amenities * Respond to clients complaints in a timely and professional manner * Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests needs * Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests * Upsell additional facilities and services, when appropriate

NEW

Guest Service Agent

TIME Oak Hotel & Suites

United Arab Emirates
Recently

From $6,000 to $9,000 per annum

* Ensures incoming guests are given the highest possible personal service. * Maintains effective communication with all related departments to ensure smooth service delivery. * Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure. * Greets guests on their arrival ensuring they feel expected and welcome. * Ensures the guest receives the accommodation he/she is expecting. * Maintains an up to date knowledge of hotel and local services and supply information respond to guest queries. * Deals swiftly, efficiently and sensitively to guest complaints and follows through. * Checks regularly the Front Desk e-mail and replies to internal and external inquiries. * Maintains awareness of guest profile through the Opera guest history.

FEATUREDNEW

Guest Service Agent

DUKES THE PALM, a ROYAL HIDEAWAY HOTEL

United Arab Emirates
Recently

Unspecified

Elegance and exclusivity in one of the most thrilling areas of Dubai Located in the exclusive area of Palm Jumeirah, luxury, seal of the Royal Hideaway brand, accompanies each of the 279 rooms and suites to each of the 285 apartments. Next to a magnificent private beach, the hotel compliments its rooms with exclusive service, including impressive restaurants where guests can enjoy extraordinary dishes and authentic flavours, from the award-winning Khyber restaurant to the iconic Dukes Bar. The hotel also has a relaxing indoor swimming pool on the 14th floor, as well as an innovative Kids Club for the youngest members of the family.

FEATUREDNEW

Guest Service Centre Supervisor

DUKES THE PALM, a ROYAL HIDEAWAY HOTEL

United Arab Emirates
Recently

Unspecified

PREMIUMNEW

Food & Beverage Coordinator

Sheraton Abu Dhabi

Abu Dhabi
Recently

Unspecified

Job Description You will support the overall Food & Beverage operation of the resort to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served, achieved through developing and maintaining a strong team environment, delivery of prompt, courteous service in accordance with brand and Food & Beverage standards. Further you handle daily team member relations, and encourage problem solving by team members through proper training and empowerment. Qualifications College diploma in Hotel Management or related field. Previous experience in a Food & Beverage/Restaurant operations management role Passion for leadership and teamwork.

NEW

Teppanyaki Chef

Sun Siyam

Maldives
Recently

$24,000 per annum service charge

Primarily works in front of the restaurant while cooking and preparing hot meals on hibachi table directly in front of guests. Cook and serve food on Teppanyaki (grill) table while entertaining guests with cooking skills Requirements * Minimum of 2 years experience in similar position * Provide leadership to area of responsibility. * Ensures all food is prepared fresh and is of the highest quality. * Strictly adheres to all recipes, methods and instructions from supervisor. * Responsible for mise-en-place, and food service for production area. * Works with Executive Chef in developing menus and hands on nightly performing Teppanyaki. * Excellent guest service skills. * Responsible for hygiene and cleanliness of the kitchen areas, equipment & staff to a HACCP standard. * Ensures compliance with company and resort policies.

The Marriott Hotel and Resort Palm Jumeirah

PREMIUMNEW

Guest Relations Manager - Specialty Restaurant

The Marriott Hotel and Resort Palm Jumeirah

Middle East
Recently

Best in the market

Responsibilities * Provide upscale guest service experiences for clients throughout their stay * Ensure clients are properly greeted upon their arrival * Monitor daily bookings and ensure assigned rooms are prepared prior to check-in * Coordinate luggage collection and storage * Oversee check-in and check-out procedures, including reservations and financial transactions * Promptly address guests requests, like in-room dining * Actively listen to and resolve complaints * Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services * Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns * Inform clients of our hotel services, including breakfast and dining options * Promote all hotel amenities, conveniences and programs offered

PREMIUMNEW

Front Office Supervisor

Sheraton Abu Dhabi

Abu Dhabi
Recently

Unspecified

* Ensure maximum room revenue through up-selling within stipulated guidelines, therefore optimizing the sale of room inventory, while controlling room availability in high occupancy periods * Actively elicit guest feedback and preferences, regarding hotel services and ensure action is initiated on the same to maximize guest satisfaction * Lead and coach the team towards achieving highest level of exceptional guest service satisfaction. * Ensure that all accounting and auditing practices are in line with company policies, governmental requirements and check audits and registration cards before sending them to accounts. Qualifications * Experience in a similar capacity in a luxury hotel and/or resort * Knowledge in FO System * Strong problem handling skills * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment

PREMIUMNEW

Guest Experience Agent

Desert Islands Resort & Spa by Anantara

Abu Dhabi
Recently

Competitive

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner. * To know by heart the hotel products, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.

PREMIUMNEW

Lobby Ambassador

Qasr Al Sarab Desert Resort by Anantara

Abu Dhabi
Recently

Competitive

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * To welcome the guests, anticipate their needs, and handle guest inquiries in a helpful and attentive Anantara manner. * To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.

NEW

IT Assistant

Meydan Hotels and Hospitality

Dubai
Recently

Unspecified

Supports the management of IT Department in the ongoing maintenance and operations of all Information Technology implemented within all properties under Meydan Hotel and Hospitality. Responsible for the daily operation, support, and security of the technology and data that support and enable the business operations. Fully understand the hotel network infrastructure, computer systems and software. Detects and resolves IT related system / technical problems encountered. Provides technical support in the hotel Computer Systems, Point of Sales Systems, Software, Printers, Servers, Office Automation, System Applications, E-Mail, Internet and Intranet Provides IT support to hotel guests as per requests from Front Office / Guest Service Center. Escalates issues / problems cannot be resolved to senior IT members.

PREMIUMNEW

Commis 1

Sheraton Abu Dhabi

United Arab Emirates
Recently

Unspecified

Like all members of the kitchen team, the Commis I must maintain high standards of health and safety, including personal hygiene. You will be responsible for producing the most creative and excellent dishes, ensuring that the guests expectations are exceeded and fully satisfied. The person in this position must be able to effectively communicate with other members of the kitchen team, this includes being able to gracefully receive constructive criticism as well as effectively carry out orders. Additionally, a Commis I also needs to be able to remain calm while multi-tasking, as they are often called upon to carry out many different orders simultaneously in a brief amount of time. The Commis I is a part of the kitchen team, and as such must be able and willing to perform the basic tasks of food preparation and organization in the kitchen.

PREMIUMNEW

Commis 2

Sheraton Abu Dhabi

United Arab Emirates
Recently

Unspecified

Like all members of the kitchen team, the Commis II must maintain high standards of health and safety, including personal hygiene. You will be responsible for producing the most creative and excellent dishes, ensuring that the guests expectations are exceeded and fully satisfied. The person in this position must be able to effectively communicate with other members of the kitchen team, this includes being able to gracefully receive constructive criticism as well as effectively carry out orders. Additionally, a Commis IIalso needs to be able to remain calm while multi-tasking, as they are often called upon to carry out many different orders simultaneously in a brief amount of time. The Commis II if is a part of the kitchen team, and as such must be able and willing to perform the basic tasks of food preparation and organization in the kitchen.

NEW

Butler - Arabic Speaking

Finolhu Baa Atoll

Maldives
Recently

Unspecified

Introduction WE WELCOME YOU TO FINOLHU - THE 5 STAR LUXURY RESORT IN THE MALDIVES The Seaside Hotel Collection includes a total of twelve exclusive resort and city hotels located in the Canary Islands, Spanish mainland, Germany and now in the Maldives! For our 5-star luxury resortFinolhuBaa AtollWe are currently seeking a talented, experienced Butler - Arabic Speaking to join our team Your tasks * Work closely with Room Attendant, and together take care of approximatively 7 villas. * Check each villa personally, inspect if all the set up are according to Seaside Finolhu standards. * Search guests profile on social media for any special high profile guest before arrival. * Contact the guests prior to arrival (if emails are updated) and assist with personalized service (pre booking Spa, dining & activities).

PREMIUMNEW

Waitress

Desert Islands Resort & Spa by Anantara

Abu Dhabi
Recently

Competitive

* Sir Bani Yas - Abu Dhabi - United Arab Emirates * Full-time * Company Location: Desert Islands Resort & Spa by Anantara Job Description * To work as a team with colleagues in all departments, to ensure timely service and a smooth-running operation. * To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming. * Check out with your supervisor before leaving your station or the floor for any reason * To have a full knowledge of the services and facilities provided by the hotel to answer any questions the guests may have. * Follow all safety policies to ensure a safe work area

PREMIUMNEW

Food & Beverage Attendant

Waldorf Astoria Lusail - Doha

Doha
Recently

Unspecified

A Food and Beverage Attendant affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations. What will I be doing? As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage (Food and Beverage) operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. * Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required * Understand menu content, any menu changes, and promotional activities * Keep your service area clean, tidy, and well-prepared

PREMIUMNEW

Barista

Waldorf Astoria Lusail - Doha

Doha
Recently

Unspecified

A Barista is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. What will I be doing? As a Barista, you will be responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. * Knowledge of brewing techniques and drinks * Ensure all tables receive their drinks and food as requested * Maintain the cleanliness of all equipment used during shifts * Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents * Comply with Company Health and Safety, and Fire Regulations and procedures * Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques

NEW

Sales Manager - Government & Corporate (Female)

Hyatt Centric Jumeirah Dubai

United Arab Emirates
Recently

Unspecified

Operational * Ensures professional sales Calls using Hyatts Consultative Selling * Carefully plans Sales Calls into defined objectives. * Maintains a detailed knowledge of Hotel facilities, features and services. * Conducts extensive competitor researches and maintains excellent Product Knowledge of the hotel. * Professionally conducts routine telemarketing activities to identify new business opportunities. Follows up sales leads to identify prospect. * Meets and greets VIP guests upon arrival / departure. * Plans and makes Sales trips to the parties concerned which is our current and potential clientele to explore into new business opportunities. * Establishes strong contacts to source for information in regard to planned and upcoming functions/ events.

NEW

Server

The Ritz-Carlton, Dubai International Financial Centre

United Arab Emirates
Recently

From $12,000 to $13,000 per annum

Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

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Frequently Asked Questions

How many permanent Guest Service jobs are available on CatererGlobal?

There are 366 permanent Guest Service jobs available on CatererGlobal right now.

What other similar jobs are there to permanent Guest Service jobs?

As well as permanent Guest Service jobs, you can find Front Office, Front Desk Agent, Guest Service Agent, amongst many others.

Which places are popular for permanent Guest Service jobs?

People who are interested in permanent Guest Service jobs prefer to look in Dubai, Abu Dhabi, London.

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