PREMIUMNEWGuest Relations ManagerMovenpick Resort Al Marjan Island RAKRas Al-KhaimahRecentlyUnspecifiedFirst impressions are everything! As a Guest Relations Manager, you will ensure that our guests have amemorable experience with us. * Employee benefit card offering discounted rates in Accor worldwide * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 * Greet, check-in, respond to requestswhile providing exceptional service * Take initiative to add a personalized experience * Proudly promote the hotel facilities, looking for opportunities to enhance a guests stay through up-selling * To handle guest complaints and proactively involve in operations to avoid them in future * Should have min. 1 years of experience as Guest Relations for a 5 Star Resort in UAEmore
PREMIUMNEWGuest Relation Agent - Russian SpeakerThe Marriott Hotel and Resort Palm JumeirahUnited Arab EmiratesRecently$500 per annum Best in the MarkertGuest Relation Agent Responsibilities * Review guest arrival lists to offer a warm greeting. * Attend to distinguished visitors (such as VIPs) and respond to their questions. * Assist with the preparation of welcome folders with material (e.g. room service menus, area descriptions) * Promote services and provide information about amenities, the neighbourhood, and venues. * Anticipate guest needs and establish a rapport with them by assisting them with specific tasks (e.g. confirming travel arrangements, taking messages) * Address customer complaints and, if necessary, escalate to the Guest Relations Manager. Log information in the logbook on a daily basis. * Assure that health and quality standards are met. Requirements * A bachelor's degree in hospitality management or another related discipline is required.more
FEATUREDNEWGuest Relations ManagerHilton Dubai, AlHabtoor City LLCDubaiRecentlyUnspecifiedWe are looking to hire a Guest Relations Manager to make our clients feel welcome and ensure their pleasant and comfortable staying Al Habtoor City Complex, Dubai, UAE. * Provide upscale guest service experiences for clients throughout their stay * Ensure clients are properly greeted upon their arrival * Monitor daily bookings and ensure assigned rooms are prepared prior to check-in * Coordinate luggage collection and storage * Oversee check-in and check-out procedures, including reservations and financial transactions * Promptly address guests requests, like in-room dining * Actively listen to and resolve complaints * Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns * Inform clients of our hotel services, including breakfast and dining optionsmore
PREMIUMNEWGuest Relations OfficerMovenpick Resort Al Marjan Island RAKRas Al-KhaimahRecentlyUnspecifiedFirst impressions are everything! As a Guest Relations Officer, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. * Employee benefit card offering discounted rates in Accor worldwide * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 * Greet, check-in, respond to requestswhile providing exceptional service * Take initiative to add a personalized experience * Proudly promote the hotel facilities, looking for opportunities to enhance a guests stay through up-selling * Should have min. 1 years of experience as Guest Relations for a 5 Star Resort in UAEmore
NEWGuest Relations OfficerConstance Halaveli ResortMaldivesRecentlyCompetitiveThe Guest Relations Host is responsible for looking after guests, including organizing their in house reservations, arrival, in house stay, requests and departure. Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At Management discretion, direction may be given for tasks outside the scope of work described. General * At all times offer graceful, personalized and caring service towards all guests as you are an ambassador of the Constance Halaveli service philosophy * To embody in all your interactions with guests, passion and enthusiasm for service, focusing all attention on the guests * At all times exhibit good posture and an elegantdemeanour, and speak in a polite and attentive manner * Always address the guests with their name, keeping eye contact and smilingmore
PREMIUMNEWGuest Relations SupervisorAnantara Downtown Dubai HotelUnited Arab EmiratesRecentlyUnspecifiedCompany Description Anantara DowntownDubai Hotel invites you to an elegant sanctuary at the centre of the UAEs most dynamic city. Choose iconic cityscape and Burj Khalifa views from spacious modern rooms and suites just moments from Dubai Mall, Dubai Fountain, Dubai Opera, and the impressive tower itself. Choose complete convenience for easy exploration and total comfort in unrivalled Thai-inspired Anantara hospitality. * To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner. * To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.more
NEWGuest Relations AgentRixos The Palm Dubai Hotel & SuitesDubaiRecentlyUnspecifiedWe are looking for highly organized, positive with excellent people skills for the position of a Guest Relations Agentto join ourRixos The Palm Hotel & Suites, Dubai. * Pleasant and professional personality * Attentiveness and patience with guests * Excellent presentation skills * Strong organizational and multi-tasking skills, with the ability to perform well in a fast-paced environment * Active listening and strong communication skills * Flexibility to work in shifts * High school diploma; Hotel Management education is a plus * Must have at least one-year work experience in branded 4* and 5* hotels * Knowledge of PMS Operamore
NEWGuest Relations OfficerHabtoor Grand Resort Autograph Collection LLCUnited Arab EmiratesRecentlyUnspecifiedJob Title:Guest Relations Officer Scope ofrole: Toassist guests in all Front Office-related functions in an efficient, courteous and professional manner that maintains high standards of service and hospitality. Registers guests and assigns rooms, accommodates special requests whenever possible. Thoroughly understands and adheres to proper credit, checks cashing, and cash-handling policies and procedures. Understands room status and room status tracking. Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Possesses a working knowledge of reservation department, takes same day reservation and future reservation when necessary. Knows cancellation procedures.more
Guest Relations ManagerMirihi Island ResortMaldivesRecently$1,000.00 - $ 1,500.00/MonthlyJob Requirements German Speaking is an advantage Fluent English speaking and writing Graduate of Hospitality or any Business-related courses At least 2 years of experience in a similar role Excellent communication and service skills Excellent interpersonal, organizational, and listening skills and self-motivated * Language required:German and English. Be present at the Reception Lobby during duty hours. Ensure Reception desk is manned Acknowledge and greet all guests coming into the reception. Provide assistance and information as required. Handle all guest requests with efficiency and ensure all communications are clear. Provides all communications both external and internal professionally and with a good level of language skills. Ensure the Reception Lobby is always neat and clean. Help guests with the internet. Provide technical support as and when required.more
FEATUREDNEWGuest Experience ManagerERTH, Abu DhabiAbu DhabiRecentlyFrom $0 to $0 per annumResponsible for managing and providing hands-on assistance in guest service and front desk operation, lobby operations, hotel amenities, concierge and valet services to ensure maximum guest satisfaction through personal recognition, prompt cordial attention from arrival throughout the guests stay to departure according to the Club standard. Follows Ethos standards and ensures team is trained and ensure consistency Champions Guest Engagement projects as Revinate, respond comments and coordinate with other departments investigations and improvements for Revinate and Guest Satisfaction Scores. Develop experiences and itinerary for guests and manage the team to ensure guests are satisfied Ensure that all guests consistently receive all benefits, repeat guests and other VIPs receive recognition and service.more
PREMIUMNEWHost/Hostess (Russian Speaking)One & Only Reethi Rah, MaldivesMaldivesRecentlyCompetitiveAt One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests stay to bring their dreams and desires to life. With an atmosphere thats chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests expectations at every possible turn. Shimmering in azure Indian Ocean, fringed with white powder sands and vibrant coral reef, One&Only Reethi Rah is a beautiful and rare place that creates magically unscripted stories for the worlds most discerning and remarkable guests. With abundant knowledge and generosity, we anticipate our guests every need and surpass expectations.more
PREMIUMNEWTeam Leader, Kids ClubOne & Only Reethi Rah, MaldivesMaldivesRecentlyCompetitiveAt One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests stay to bring their dreams and desires to life. With an atmosphere thats chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests expectations at every possible turn. Shimmering in azure Indian Ocean, fringed with white powder sands and vibrant coral reef, One&Only Reethi Rah is a beautiful and rare place that creates magically unscripted stories for the worlds most discerning and remarkable guests. With abundant knowledge and generosity, we anticipate our guests every need and surpass expectations.more
PREMIUMNEWLifeguardBanana Island Resort Doha by AnantaraDohaRecentlyCompetitiveCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss. Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports.more
NEWF&B Captain- Brasserie BouludSofitel Dubai The ObeliskDubaiRecentlyUnspecifiedCompany Description We are far more than a worldwide leader. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion ACCOR HOTELS - Feel Welcome in more than 4 100 hotels in 95 countries Sofitel Dubai the Obelisk is Sofitels largest property in the Middle East. The hotel features 595 luxury guestrooms inclusive of 68 suites and 97 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French Joie de Vivre.more
NEWRestaurant waiter/waitress - Brasserie Bouloud-French SpeakerSofitel Dubai The ObeliskDubaiRecentlyUnspecifiedCompany Description We are far more than a worldwide leader. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion ACCOR HOTELS - Feel Welcome in more than 4 100 hotels in 95 countries Sofitel Dubai the Obelisk is Sofitels largest property in the Middle East. The hotel features 595 luxury guestrooms inclusive of 68 suites and 97 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French Joie de Vivre.more
NEWAssistant Manager-Front OfficeAndaz Dubai the PalmUnited Arab EmiratesRecentlyUnspecifiedExpress your Andaz and join us in Dubais first Andaz branded hotel sitting on the trunk of the iconic Palm Jumeirah delivering the citys coolest in culture. The five-star boutique lifestyle hotel and designer residences blends spectacular local design, five distinct dining venues bursting with local flavours and distinct programming allowing guests to immerse themselves in the destination. You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Assistant Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.more
PREMIUMNEWGuest Experience AgentQasr Al Sarab Desert Resort by AnantaraAbu DhabiRecentlyCompetitiveCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * Previous Guest Relations experience in a luxury service environment * Well spoken and attention to highest grooming standards * English and other European languages are an advantage * Strong skills in using Microsoft Office and other systems (Outlook, Word, Powerpoint, Excel, Opera PMS, Messagebox, Anantara App) * Required to work independently.more
NEWKids Club AttendantAl Raha Beach HotelAbu DhabiRecentlyUnspecifiedTo oversee the guests childrens needs during their stay and provides personal service in assisting them. Job Responsibilities 1. Provides courteous, professional, efficient and flexible service at all times. 2. Maintains complete knowledge of and complies with all departmental policies, service procedures and standards. 3. Responds to guest inquiries on activities and timing and other information regarding the facility and services of the hotel in general. 4. Monitors and maintains cleanliness, sanitation and organization of assigned work areas. 5. Anticipates guests needs, responds promptly and acknowledges all guests, however busy and whatever time of the day. 6. Maintains positive guest relations at all times. 7. Respects privacy of guest information at all times. 8. Interacts with other departments to provide additional or specialized guest services. 9.more
NEWKids Club ManagerCrown & Champa ResortsMaldivesRecentlyUnspecifiedWe are looking for an engaging and inspiring Kids Club Manager to join Crown and Champa Resorts. The candidate must possess ability to and confidence in working with children and have excellent interpersonal and intercultural skills. To liaise directly with kids and parents to ensure their wellbeing, comfort and satisfaction To ensure that all Kids Club tasks and responsibilities are carried out in a safe, efficient and timely manner You'll take care of resource planning, manage your team and support your team's development. Ensure that all service standards are being followed in friendly manner. Supervise and delegate duties; Ensure brand standards are maintained Focused on guest feedback and always on go to improve the guest satisfaction scores Minimum 2 years experience in a similar capacity for a reputed Hotel/Resortmore
FEATUREDNEWGuest Service Agent - Front Office (Europeans Only)The Heart of EuropeDubaiRecentlyUnspecifiedThe Heart of Europe Cte dAzur Monaco Inspired by the vibrant playground of the rich and famous in the South of France, the Cte dAzur resort transports our guests to the French Riviera. The lavish five-star, adults-only luxury beach resort is located within The Heart of Europe on The World, a group of islands just seven kilometersoff the coast of Dubai. Cte dAzur comprises four five-star hotels named after picturesque coastal hotspots along the famous French Riviera: Monaco, Nice, Cannes and St. Tropez. About the job For the opening of our hotel, the Cte dAzur Monaco, we are looking for a motivated and passionate Guest Relation Officer to join our front office team! * Deliver service excellence, from check-in to check-out and everywhere in betweenmore
NEWGuest Experience ManagerFinolhu Baa AtollMaldivesRecentlyUnspecifiedIntroduction WE WELCOME YOU TO FINOLHU - THE 5 STAR LUXURY RESORT IN THE MALDIVES The Seaside Hotel Collection includes a total of twelve exclusive resort and city hotels located in the Canary Islands, Spanish mainland, Germany and now in the Maldives! For our 5-star luxury resortFinolhuBaa AtollWe are currently seeking a talented, experiencedGuest ExperienceManagerto join our team. Your tasks * Carry out daily duties with passion and commitment of being the front-line ambassador in guest interaction and the main point of contact and go-to person for all guests. Assist DGE in all aspects of the guest experience function to achieve the highest possible guest satisfaction to current and future guests. * Be present in guest areas to seek verbal contact with guests in order to assist, resolve daily issues, promote in house services, handle complaints, daily requestsmore
NEWManagement TraineeConstance Lemuria ResortSeychellesRecentlyCompetitiveYou are adventurous and like to embrace challenges. You are a leader who shows the way to others. You are not afraid of putting the extra efforts. You are customer and people focused with a strong business acumen. Jump start your career. "A Mauritian hospitality group since 1975 with a genuine passion for hospitality. Constance Hotels & Resorts is a collection of luxury hotels and resorts peppered in the Indian Ocean: in Mauritius, Seychelles, Maldives and Madagascar. With a unique sense of place and people, Constance Hotels & Resorts instinctively sees the jewel in the raw. Our family spirit, our pride, is what makes the difference and seal our behavior Come as a guest, leave as a friend With passionate employees and tailor-made services, we share our idea of luxury through our art of living.more
NEWManagement TraineeConstance Moofushi ResortMaldivesRecentlyCompetitiveYou are adventurous and like to embrace challenges. You are a leader who shows the way to others. You are not afraid of putting the extra efforts. You are customer and people focused with a strong business acumen. Jump start your career. "A Mauritian hospitality group since 1975 with a genuine passion for hospitality. Constance Hotels & Resorts is a collection of luxury hotels and resorts peppered in the Indian Ocean: in Mauritius, Seychelles, Maldives and Madagascar. With a unique sense of place and people, Constance Hotels & Resorts instinctively sees the jewel in the raw. Our family spirit, our pride, is what makes the difference and seal our behavior Come as a guest, leave as a friend With passionate employees and tailor-made services, we share our idea of luxury through our art of living.more
NEWIsland Host - Chinese SpeakerParadise IslandMaldivesRecentlyUnspecifiedTo ensure that the Reception, Guest Relations and other related areas are managed efficiently according to the established concept statement, providing a courteous, professional, efficient and flexible service at all times, following Paradise Island Resort & Spa standards of performance. To conduct daily pre-shift briefings and de-briefings to employees on occupancy, arrivals & departures, functions / events of the day and special attention is needed. Duty takeover procedure at guest service must be strictly followed. To ensure rooms are allocated as per the arrival list. Priorityof room assignment should begiven for repeaters , VIPs, guest withs pecial request , groups ,people with special attention needed and families with kids and infants. Assign responsibilities to subordinates, implementing multi-tasking principles and check their performance on daily basis.more
NEWNight AuditorRadisson Blu Hotel, FrankfurtGermanyRecentlyCompetitive SalaryAbout Us Job Description Can you be our guests' superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Guest Relations Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Night Auditor, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you!more
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