Date posted
Locations
Type of Company
Job types
Salaries

233 Permanent Guest relations jobs

Sort by:
The H Dubai is looking for ambitious talent to join us in our Front Office department as a Guest Relations Agent. What will I be doing? Welcome and fulfill the check-in process, including escorting Guests to their rooms and explaining the room amenities and facilities. Ensure all assigned rooms meet the highest standards and include all requested amenities before Guest arrival. Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events. What are we looking for? Previous experience in similar role. Calm, efficient and organized with great attention to detail. Excellent personal presentation and communication skills. A passion for delivering exceptional levels of Guest service. Ability to multi-task while maintaining a positive attitude when working with Guests.
The H Dubai is looking for ambitious talent to join us in our Front Office department as a Guest Relations Agent. What will I be doing? Welcome and fulfill the check-in process, including escorting Guests to their rooms and explaining the room amenities and facilities. Ensure all assigned rooms meet the highest standards and include all requested amenities before Guest arrival. Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events. What are we looking for? Previous experience in similar role. Calm, efficient and organized with great attention to detail. Excellent personal presentation and communication skills. A passion for delivering exceptional levels of Guest service. Ability to multi-task while maintaining a positive attitude when working with Guests.
Recently
NEW
Job Category Rooms & Guest Services Operations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management The Assistant Guest Relations Manager is responsible for maintaining 100% reliability in the recognition of all JW Marriott guests visiting the hotel, and for informing all hotel departments of the VIP guests' arrivals; (un)expressed special needs, requests, and personal preferences and for creating loyalty versus satisfied guests. S/he is responsible for training and continuously energizing the Guest Recognition process throughout the hotel. The Asst. Guest Relations Manager is also responsible to ensure Lobby presence during peak times. * A Full Time position based at JW Marriott Marquis Dubai.
Job Category Rooms & Guest Services Operations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management The Assistant Guest Relations Manager is responsible for maintaining 100% reliability in the recognition of all JW Marriott guests visiting the hotel, and for informing all hotel departments of the VIP guests' arrivals; (un)expressed special needs, requests, and personal preferences and for creating loyalty versus satisfied guests. S/he is responsible for training and continuously energizing the Guest Recognition process throughout the hotel. The Asst. Guest Relations Manager is also responsible to ensure Lobby presence during peak times. * A Full Time position based at JW Marriott Marquis Dubai.
Recently
PREMIUMNEW
Anantara Downtown Dubai Hotel
United Arab Emirates
Unspecified
Anantara DowntownDubai Hotel invites you to an elegant sanctuary at the centre of the UAEs most dynamic city. Choose iconic cityscape and Burj Khalifa views from spacious modern rooms and suites just moments from Dubai Mall, Dubai Fountain, Dubai Opera, and the impressive tower itself. Choose complete convenience for easy exploration and total comfort in unrivalled Thai-inspired Anantara hospitality. * To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner. * To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties. * To oversee the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
Anantara DowntownDubai Hotel invites you to an elegant sanctuary at the centre of the UAEs most dynamic city. Choose iconic cityscape and Burj Khalifa views from spacious modern rooms and suites just moments from Dubai Mall, Dubai Fountain, Dubai Opera, and the impressive tower itself. Choose complete convenience for easy exploration and total comfort in unrivalled Thai-inspired Anantara hospitality. * To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner. * To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties. * To oversee the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
Recently
PREMIUMNEW
LILY HOTELS-Maldives - Dhonakulhi Island
Maldives
Attractive package + Monthly Service Charge
A talented, energetic, and experienced Guest Relations Officer - German Speaking Femaleto join our Front Office team. * Ensure guest experiences and expectations are exceeded * Ensure guest requirements are attended to timely and follow-up afterwards * Adhere to Front Office SOPs * Adherer to Resort SOPs * Maintain excellent grooming standards * Provide warm welcoming service to all guests * > 2 yrs experience in similar role * Knowledgeof the role * Englishand German verbaland written communication skills * Guest oriented with focus on personalizedservice * Flexibility to respond to a range of different work situations * Ability to work under pressure in a diverse multicultural team * Excellent grooming standards * Comfortableto live and work on the IslandResort
A talented, energetic, and experienced Guest Relations Officer - German Speaking Femaleto join our Front Office team. * Ensure guest experiences and expectations are exceeded * Ensure guest requirements are attended to timely and follow-up afterwards * Adhere to Front Office SOPs * Adherer to Resort SOPs * Maintain excellent grooming standards * Provide warm welcoming service to all guests * > 2 yrs experience in similar role * Knowledgeof the role * Englishand German verbaland written communication skills * Guest oriented with focus on personalizedservice * Flexibility to respond to a range of different work situations * Ability to work under pressure in a diverse multicultural team * Excellent grooming standards * Comfortableto live and work on the IslandResort
Recently
NEW
LILY HOTELS-Maldives - Dhonakulhi Island
Maldives
Attractive package + Monthly Service Charge
A talented, energetic, and experienced Guest Relations Officer - Female (ArabicSpeaking)to join our Front Office team. * Ensure guest experiences and expectations are exceeded * Ensure guest requirements are attended to timely and follow-up afterwards * Adhere to Front Office SOPs * Adherer to Resort SOPs * Maintain excellent grooming standards * Provide warm welcoming service to all guests * > 2 yrs experience in similar role * Knowledgeof the role * Englishand French or German verbaland written communication skills * Guest oriented with focus on personalizedservice * Flexibility to respond to a range of different work situations * Ability to work under pressure in a diverse multicultural team * Excellent grooming standards * Comfortableto live and work on the IslandResort
A talented, energetic, and experienced Guest Relations Officer - Female (ArabicSpeaking)to join our Front Office team. * Ensure guest experiences and expectations are exceeded * Ensure guest requirements are attended to timely and follow-up afterwards * Adhere to Front Office SOPs * Adherer to Resort SOPs * Maintain excellent grooming standards * Provide warm welcoming service to all guests * > 2 yrs experience in similar role * Knowledgeof the role * Englishand French or German verbaland written communication skills * Guest oriented with focus on personalizedservice * Flexibility to respond to a range of different work situations * Ability to work under pressure in a diverse multicultural team * Excellent grooming standards * Comfortableto live and work on the IslandResort
Recently
NEW
LILY HOTELS-Maldives - Dhonakulhi Island
Maldives
Attractive package + Monthly Service Charge
A talented, energetic, and experienced Guest Relations Officer - German Speaking Femaleto join our Front Office team. * Ensure guest experiences and expectations are exceeded * Ensure guest requirements are attended to timely and follow-up afterwards * Adhere to Front Office SOPs * Adherer to Resort SOPs * Maintain excellent grooming standards * Provide warm welcoming service to all guests * > 2 yrs experience in similar role * Knowledgeof the role * Englishand German verbaland written communication skills * Guest oriented with focus on personalizedservice * Flexibility to respond to a range of different work situations * Ability to work under pressure in a diverse multicultural team * Excellent grooming standards * Comfortableto live and work on the IslandResort
A talented, energetic, and experienced Guest Relations Officer - German Speaking Femaleto join our Front Office team. * Ensure guest experiences and expectations are exceeded * Ensure guest requirements are attended to timely and follow-up afterwards * Adhere to Front Office SOPs * Adherer to Resort SOPs * Maintain excellent grooming standards * Provide warm welcoming service to all guests * > 2 yrs experience in similar role * Knowledgeof the role * Englishand German verbaland written communication skills * Guest oriented with focus on personalizedservice * Flexibility to respond to a range of different work situations * Ability to work under pressure in a diverse multicultural team * Excellent grooming standards * Comfortableto live and work on the IslandResort
Recently
NEW
Shangri-La Dubai The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities. Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubais popular beaches. The hotels 302 rooms, serviced apartments, residences and officesoffer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort. * Interact and engage with guests and maintains high quality service standards
Shangri-La Dubai The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities. Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubais popular beaches. The hotels 302 rooms, serviced apartments, residences and officesoffer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort. * Interact and engage with guests and maintains high quality service standards
Recently
FEATUREDNEW
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction. * A strong focus on customer service
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction. * A strong focus on customer service
Recently
NEW
An Exhilarating Opportunity Looking to be a part of an award-winning team that leads at the forefront of guest satisfaction innovation? We have the perfect opportunity currently available for a dynamic personality focused on delivering first-of-its-class gastronomic experiences at FIVE Hotels and Resorts, dare-to-be-different destinations that capture the glamour and vibe of Dubai and Zurich. FIVE's exciting new project, FIVE Zurich, which opened on 30th June 2022, is a newly revamped lifestyle hotel and Swiss hotspot that has previously been visited by the likes of Rihanna, Freddy Mercury, Grace Jones and Muhammad Ali as regular guests.
An Exhilarating Opportunity Looking to be a part of an award-winning team that leads at the forefront of guest satisfaction innovation? We have the perfect opportunity currently available for a dynamic personality focused on delivering first-of-its-class gastronomic experiences at FIVE Hotels and Resorts, dare-to-be-different destinations that capture the glamour and vibe of Dubai and Zurich. FIVE's exciting new project, FIVE Zurich, which opened on 30th June 2022, is a newly revamped lifestyle hotel and Swiss hotspot that has previously been visited by the likes of Rihanna, Freddy Mercury, Grace Jones and Muhammad Ali as regular guests.
Recently
NEW
Up to date information is collated on VIP arrivals expected for the day Profiles are collated and updated Knowledge is up to date on hotel facilities, functions and other tourist information, so as to give correct information to the guests All necessary facilities have been provided to VIP rooms such as fruits, flowers, cookies, bar and stationary Personalized stationary of VIPs is ready well in time Instant reservation facility is provided and followed up promptly for reservations in all our hotels Ensure all expected arrivals are properly pre registered with correct rates and address ensure rooms are blocked as per the booking and personal preference of the guests Guest complaints from all the departments are collated on a monthly basis and passed on to the management Guest complaints are converted into significant proposals Avoid duplication of guest profiles
Up to date information is collated on VIP arrivals expected for the day Profiles are collated and updated Knowledge is up to date on hotel facilities, functions and other tourist information, so as to give correct information to the guests All necessary facilities have been provided to VIP rooms such as fruits, flowers, cookies, bar and stationary Personalized stationary of VIPs is ready well in time Instant reservation facility is provided and followed up promptly for reservations in all our hotels Ensure all expected arrivals are properly pre registered with correct rates and address ensure rooms are blocked as per the booking and personal preference of the guests Guest complaints from all the departments are collated on a monthly basis and passed on to the management Guest complaints are converted into significant proposals Avoid duplication of guest profiles
Recently
NEW
Chenot Palace Weggis is the new Health Wellness Retreat in Switzerland and also the flagship of the globally active Chenot Group. For almost 50 years, the company has specialised in the areas of health, wellness and luxury hotels. The core approach of our Health Wellness is based on the application of the famous Chenot Method®, which, in synergy with the Chenot diet, stimulates body and mind to detoxify and activate the self-healing powers. At Chenot, we practise Classical Western medicine as well as Chinese medicine. Located at the foot of the Swiss Alps and directly on Lake Lucerne, the Chenot Palace in Weggis has 97 rooms and suites, a restaurant and a tea lounge. The medical spa covers an area of 5,000m and is equipped with state-of-the-art technology to support the Chenot Detox programmes. Join now our young, dynamic and international team! Tasks & Challenges
Chenot Palace Weggis is the new Health Wellness Retreat in Switzerland and also the flagship of the globally active Chenot Group. For almost 50 years, the company has specialised in the areas of health, wellness and luxury hotels. The core approach of our Health Wellness is based on the application of the famous Chenot Method®, which, in synergy with the Chenot diet, stimulates body and mind to detoxify and activate the self-healing powers. At Chenot, we practise Classical Western medicine as well as Chinese medicine. Located at the foot of the Swiss Alps and directly on Lake Lucerne, the Chenot Palace in Weggis has 97 rooms and suites, a restaurant and a tea lounge. The medical spa covers an area of 5,000m and is equipped with state-of-the-art technology to support the Chenot Detox programmes. Join now our young, dynamic and international team! Tasks & Challenges
Recently
NEW
The Retreat Palm Dubai MGallery by Sofitel
United Arab Emirates
Competitive Salary
Located at the East Crescent of Palm Jumeirah, MGallery by Sofitel the Palm is envisioned as the first holistic health and wellness resort in the UAE. The seven-story property features 255rooms and suites with sophisticated fixtures and first-rate amenities, of ultra-comfort and indulgence during the stay. With its distinctive concept, we offers just not spa and beauty treatments, but various wellbeing and lifestyle packages, from proper diet & nutrition, fitness classes & health treatments, and would host certified nutritionist and wellness coach for the programs such weight loss, both for kids and adult. Fitness classes planned will include yoga, tai chi, pilates, and aerobics.
Located at the East Crescent of Palm Jumeirah, MGallery by Sofitel the Palm is envisioned as the first holistic health and wellness resort in the UAE. The seven-story property features 255rooms and suites with sophisticated fixtures and first-rate amenities, of ultra-comfort and indulgence during the stay. With its distinctive concept, we offers just not spa and beauty treatments, but various wellbeing and lifestyle packages, from proper diet & nutrition, fitness classes & health treatments, and would host certified nutritionist and wellness coach for the programs such weight loss, both for kids and adult. Fitness classes planned will include yoga, tai chi, pilates, and aerobics.
Recently
The Retreat Palm Dubai MGallery by Sofitel
United Arab Emirates
Competitive Salary
Located at the East Crescent of Palm Jumeirah, MGallery by Sofitel the Palm is envisioned as the first holistic health and wellness resort in the UAE. The seven-story property features 255rooms and suites with sophisticated fixtures and first-rate amenities, of ultra-comfort and indulgence during the stay. With its distinctive concept, we offers just not spa and beauty treatments, but various wellbeing and lifestyle packages, from proper diet & nutrition, fitness classes & health treatments, and would host certified nutritionist and wellness coach for the programs such weight loss, both for kids and adult. Fitness classes planned will include yoga, tai chi, pilates, and aerobics.
Located at the East Crescent of Palm Jumeirah, MGallery by Sofitel the Palm is envisioned as the first holistic health and wellness resort in the UAE. The seven-story property features 255rooms and suites with sophisticated fixtures and first-rate amenities, of ultra-comfort and indulgence during the stay. With its distinctive concept, we offers just not spa and beauty treatments, but various wellbeing and lifestyle packages, from proper diet & nutrition, fitness classes & health treatments, and would host certified nutritionist and wellness coach for the programs such weight loss, both for kids and adult. Fitness classes planned will include yoga, tai chi, pilates, and aerobics.
Recently
NEW
Mirihi Island Resort
Maldives
$1,000.00 - $ 1,500.00/Monthly
Job Requirements German Speaking is an advantage Fluent English speaking and writing Graduate of Hospitality or any Business-related courses At least 2 years of experience in a similar role Excellent communication and service skills Excellent interpersonal, organizational, and listening skills and self-motivated * Language required:German and English. Be present at the Reception Lobby during duty hours. Ensure Reception desk is manned Acknowledge and greet all guests coming into the reception. Provide assistance and information as required. Handle all guest requests with efficiency and ensure all communications are clear. Provides all communications both external and internal professionally and with a good level of language skills. Ensure the Reception Lobby is always neat and clean. Help guests with the internet. Provide technical support as and when required.
Job Requirements German Speaking is an advantage Fluent English speaking and writing Graduate of Hospitality or any Business-related courses At least 2 years of experience in a similar role Excellent communication and service skills Excellent interpersonal, organizational, and listening skills and self-motivated * Language required:German and English. Be present at the Reception Lobby during duty hours. Ensure Reception desk is manned Acknowledge and greet all guests coming into the reception. Provide assistance and information as required. Handle all guest requests with efficiency and ensure all communications are clear. Provides all communications both external and internal professionally and with a good level of language skills. Ensure the Reception Lobby is always neat and clean. Help guests with the internet. Provide technical support as and when required.
Recently
NEW
To ensure that grooming standards are maintained by the team whilst personally presenting a professional image To ensure all signing-in and out procedures are being performed accurately To receive and conduct daily briefings in order to provide up to date information To maintain confidentiality in regards to all guests and employees matters at all times. To perform all duties relating to the opening and closing of the housekeeping department, ensuring an efficient and proactive service for our guests and colleagues. To perform all daily duties to ensure that both guest and service areas are checked and maintained to the standard required To identify and report any training and development needs among the team To assist in training and guiding of all Housekeeping colleagues
To ensure that grooming standards are maintained by the team whilst personally presenting a professional image To ensure all signing-in and out procedures are being performed accurately To receive and conduct daily briefings in order to provide up to date information To maintain confidentiality in regards to all guests and employees matters at all times. To perform all duties relating to the opening and closing of the housekeeping department, ensuring an efficient and proactive service for our guests and colleagues. To perform all daily duties to ensure that both guest and service areas are checked and maintained to the standard required To identify and report any training and development needs among the team To assist in training and guiding of all Housekeeping colleagues
Recently
PREMIUMNEW
Company Description NH Collection brand showcases captivating hotels housed in authentic and unique landmark buildings in key cities of Europe and Latin America. Always determined to go one step beyond the guests expectations, hotels are carefully conceived with an eclectic-elegant atmosphere for those who want to make the most of their trip. Job Description As aBar Manager serving NH Collection Oasis Doha Hotel, you are responsible for managing the outlet's operation to deliver an excellent Guest and Member experience. The Bar Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. As the Bar Manager, you will be responsible for performing the following tasks to the highest standards. Please note that this is not an exhaustive list of everything that needs to be done.
Company Description NH Collection brand showcases captivating hotels housed in authentic and unique landmark buildings in key cities of Europe and Latin America. Always determined to go one step beyond the guests expectations, hotels are carefully conceived with an eclectic-elegant atmosphere for those who want to make the most of their trip. Job Description As aBar Manager serving NH Collection Oasis Doha Hotel, you are responsible for managing the outlet's operation to deliver an excellent Guest and Member experience. The Bar Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. As the Bar Manager, you will be responsible for performing the following tasks to the highest standards. Please note that this is not an exhaustive list of everything that needs to be done.
Recently
NEW
Taj Hotel and Resorts
United Arab Emirates
Unspecified
Provide food and beverage service to the hotels guests. To serve the guests in a Five Star manner. Assure highest quality of the Department by working in an efficient and conscious manner, as well as, maintaining and developing the highest service standards possible. The performance of this position effects guest satisfaction and an impression of the service the Hotel provide. This impression can lead to repeat business and reputation enhancements. Essential Job Functions/Responsibilities (other duties may be assigned. Management also reserves the right to change or modify position descriptions from time-to-time to meet the needs of the business with or without notice). All employees must abide by theTata Code of Conduct.
Provide food and beverage service to the hotels guests. To serve the guests in a Five Star manner. Assure highest quality of the Department by working in an efficient and conscious manner, as well as, maintaining and developing the highest service standards possible. The performance of this position effects guest satisfaction and an impression of the service the Hotel provide. This impression can lead to repeat business and reputation enhancements. Essential Job Functions/Responsibilities (other duties may be assigned. Management also reserves the right to change or modify position descriptions from time-to-time to meet the needs of the business with or without notice). All employees must abide by theTata Code of Conduct.
Recently
FEATUREDNEW
Qasr Al Sarab Desert Resort by Anantara
Abu Dhabi
Competitive
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * Previous Guest Relations experience in a luxury service environment * Well spoken and attention to highest grooming standards * English and other European languages are an advantage * Strong skills in using Microsoft Office and other systems (Outlook, Word, Powerpoint, Excel, Opera PMS, Messagebox, Anantara App) * Required to work independently.
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * Previous Guest Relations experience in a luxury service environment * Well spoken and attention to highest grooming standards * English and other European languages are an advantage * Strong skills in using Microsoft Office and other systems (Outlook, Word, Powerpoint, Excel, Opera PMS, Messagebox, Anantara App) * Required to work independently.
Recently
PREMIUMNEW
Rixos Premium Dubai is looking for enthusiastic and detail oriented Sales Coordinator to join our Sales Team. * Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates androom types,packages,promotions, entertainment, restaurants etc.) * Generating reports, preparing proposals, collections details , coordinating with clients & suppliers. * Manage and maintain sales executives and managersschedules, appointments and travel arrangements. * Assist sales team by managing schedules, filing important documents and communicating relevant information. * Arrange and co-ordinate meetings, events and any appointments. * Record, transcribe and distribute minutes of meetings. * Perform hotel sitetourswith potential clients. * Monitor, screen, respond to and distribute incoming communications.
Rixos Premium Dubai is looking for enthusiastic and detail oriented Sales Coordinator to join our Sales Team. * Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates androom types,packages,promotions, entertainment, restaurants etc.) * Generating reports, preparing proposals, collections details , coordinating with clients & suppliers. * Manage and maintain sales executives and managersschedules, appointments and travel arrangements. * Assist sales team by managing schedules, filing important documents and communicating relevant information. * Arrange and co-ordinate meetings, events and any appointments. * Record, transcribe and distribute minutes of meetings. * Perform hotel sitetourswith potential clients. * Monitor, screen, respond to and distribute incoming communications.
Recently
PREMIUMNEW
The Radisson Dubai, Damac Hills
United Arab Emirates
From $5,554 to $6,207.41 per annum
Can you be our guests superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Front Office is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. AsTelephone Operator, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! -Answers incoming calls. -Directs call to guest rooms, staff, or departments through the switchboard. -Places outgoing calls
Can you be our guests superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Front Office is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. AsTelephone Operator, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! -Answers incoming calls. -Directs call to guest rooms, staff, or departments through the switchboard. -Places outgoing calls
Recently
FEATUREDNEW
We are looking for a Food & Beverage, Hostess who ensures to provide the highest standards of hospitality & welcome guests to each & every guest consistently. * Handles table reservations courteously and efficiently. * Welcomes and escorts the guests to the desired/allocated table. * Acknowledges guests within the arrival. Ensures that accurate waiting time is communicated to the guest that are waiting to be seated (when applicable). * Ensures that the guest reservations are in order and takes initiative to fill up all available reservation slots by using the database of previous/regular/repeat/new guests. * Offers a tour of the buffet to first time guests and customers (where applicable). * Maintains database regarding guests of the restaurant for communication of upcoming promotions in all outlets.
We are looking for a Food & Beverage, Hostess who ensures to provide the highest standards of hospitality & welcome guests to each & every guest consistently. * Handles table reservations courteously and efficiently. * Welcomes and escorts the guests to the desired/allocated table. * Acknowledges guests within the arrival. Ensures that accurate waiting time is communicated to the guest that are waiting to be seated (when applicable). * Ensures that the guest reservations are in order and takes initiative to fill up all available reservation slots by using the database of previous/regular/repeat/new guests. * Offers a tour of the buffet to first time guests and customers (where applicable). * Maintains database regarding guests of the restaurant for communication of upcoming promotions in all outlets.
Recently
FEATUREDNEW
HOTELS:SOFITEL DUBAI the obelisk JOB TITLE:SOFITEL Club Lounge AGENT REPORTING TO:Sofitel Club Supervisor The Position To be responsible for all activities relevant to Sofitel Club guests such as the reception, private check in / out, cashiering, foreign exchange and assisting guests with inquiries. KEY ROLES & RESPONSIBILITIES Greet guests at all times in a friendly and helpful manner Register and room all Sofitel Club guest arrivals according to established procedures Perform check-in, check-out and room change procedures and ensure all data is accurately entered into the hotel system Liaise closely with Butlers to escort and do follow-ups on guest requests or requirements Maintains cashier float and ensure accurate daily report of all money received Cashes hotel guests personal and travelers checks and assists with currency exchange
HOTELS:SOFITEL DUBAI the obelisk JOB TITLE:SOFITEL Club Lounge AGENT REPORTING TO:Sofitel Club Supervisor The Position To be responsible for all activities relevant to Sofitel Club guests such as the reception, private check in / out, cashiering, foreign exchange and assisting guests with inquiries. KEY ROLES & RESPONSIBILITIES Greet guests at all times in a friendly and helpful manner Register and room all Sofitel Club guest arrivals according to established procedures Perform check-in, check-out and room change procedures and ensure all data is accurately entered into the hotel system Liaise closely with Butlers to escort and do follow-ups on guest requests or requirements Maintains cashier float and ensure accurate daily report of all money received Cashes hotel guests personal and travelers checks and assists with currency exchange
Recently
NEW
Qasr Al Sarab Desert Resort by Anantara
Abu Dhabi
Competitive
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * Manage the functioning of all departmental employees and facilities (Reception, Guest Service Center, Bell team, Drivers, Concierge, Guest Experience, Night shift 45 person manning) * Develop and maintain a motivational working environment within the department taking into consideration the remote location and varying needs of team members.
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * Manage the functioning of all departmental employees and facilities (Reception, Guest Service Center, Bell team, Drivers, Concierge, Guest Experience, Night shift 45 person manning) * Develop and maintain a motivational working environment within the department taking into consideration the remote location and varying needs of team members.
Recently
PREMIUMNEW
The Radisson Dubai, Damac Hills
United Arab Emirates
From $9,801.23 to $11,434.76 per annum
.:Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Guest Relations Team is the heart of the house where we exude patience, empathy and personality to host the show and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Concierge Supervisor, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you!
.:Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Guest Relations Team is the heart of the house where we exude patience, empathy and personality to host the show and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Concierge Supervisor, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Recently
FEATUREDNEW
Ensures that all areas of the property are safe and secure. Ensure that local laws and company standards are adhered to. Managing Security Operations Assists in the development and implementation of emergency procedures. Conducts investigation of all losses of property assets and refers to proper management for disposition. Deploys security staff to effectively monitor and protect property assets. Comply with all Safety and Security management guidelines and procedures. Conduct periodic patrols of entire property and parking areas. Recognize success across areas of responsibility. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. Implements action plans to monitor and control risk.
Ensures that all areas of the property are safe and secure. Ensure that local laws and company standards are adhered to. Managing Security Operations Assists in the development and implementation of emergency procedures. Conducts investigation of all losses of property assets and refers to proper management for disposition. Deploys security staff to effectively monitor and protect property assets. Comply with all Safety and Security management guidelines and procedures. Conduct periodic patrols of entire property and parking areas. Recognize success across areas of responsibility. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. Implements action plans to monitor and control risk.
Recently
PREMIUMNEW

What is the average salary for Guest relations?

Average salary per year
£24,999

The average salary for a Guest relations is £24,999. Guest relations salaries range from £20,999 to £32,499.

Frequently Asked Questions

How many permanent Guest relations jobs are available on CatererGlobal?
There are 233 permanent Guest relations jobs available on CatererGlobal right now.
What other similar jobs are there to permanent Guest relations jobs?
As well as permanent Guest relations jobs, you can find Hotel, Front Office, Receptionist, amongst many others.