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1 Permanent Guest Relations Officer job

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PREMIUMNEW

Guest Relations Officer

Movenpick Resort Al Marjan Island RAK

Ras Al-Khaimah
Recently

Unspecified

First impressions are everything! As a Guest Relations Officer, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. * Employee benefit card offering discounted rates in Accor worldwide * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 * Greet, check-in, respond to requestswhile providing exceptional service * Take initiative to add a personalized experience * Proudly promote the hotel facilities, looking for opportunities to enhance a guests stay through up-selling * Should have min. 1 years of experience as Guest Relations for a 5 Star Resort in UAE

Habtoor Grand Resort Autograph Collection LLC

NEW

Guest Relations Officer

Habtoor Grand Resort Autograph Collection LLC

United Arab Emirates
Recently

Unspecified

Job Title:Guest Relations Officer Scope ofrole: Toassist guests in all Front Office-related functions in an efficient, courteous and professional manner that maintains high standards of service and hospitality. Registers guests and assigns rooms, accommodates special requests whenever possible. Thoroughly understands and adheres to proper credit, checks cashing, and cash-handling policies and procedures. Understands room status and room status tracking. Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Possesses a working knowledge of reservation department, takes same day reservation and future reservation when necessary. Knows cancellation procedures.

NEW

Guest Service Agent

Khamas Hospitality Group

United Arab Emirates
Recently

Unspecified

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. * Achieve positive outcomes from Guest queries in a timely and efficient manner * Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required * Ensure that the Front Office Manager is kept fully aware of any relevant feedback from guests and, or, other departments * Demonstrate a high level of customer service at all times * Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts * Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties

PREMIUMNEW

Guest Service Agent

Sheraton Grand Hotel Dubai

United Arab Emirates
Recently

Unspecified

To provide our guests with an on brand personalized arrival and departure experience. To ensure guest ledgers are well controlled. To effectively contribute in a high Guest Voice loyalty composite through recognition, friendliness, helpfulness and efficiency. Ensure that services provided are in harmony with our Sheraton core values. Ensure that our guests receive an on brand personalized experience upon arrival, departure and throughout their stay. Acknowledge and recognize Marriott Bonvoy members and deliver the related welcome amenities upon arrival. Ensure implementation of the WELCOME upon Check in and FAREWELL upon check out. Ensure strict compliance with Sheraton Brand Standards in all related tasks and duties achieving 90% or above in the BSA inspection Live the Sheraton Brand Differentiators (Sheraton Sleep Experience and Sheraton Club).

PREMIUMNEW

Guest Relations Agent

Rixos Saadiyat Island Hotel

United Arab Emirates
Recently

Unspecified

Job Title An exciting opportunity has arisen for aGuest Relations Agentto join Rixos Premium Saadiyat Island, Abu Dhabi. Employee benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21. * Provide exceptional service to the guests & maintains the overall efficiency of standards set. * Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction * Respond to guests needs and anticipate their unstated ones * Expect and react promptly to guests requirements and inquires * Actively listen and resolve guests complaints

The Marriott Hotel and Resort Palm Jumeirah

PREMIUMNEW

Guest Relation Agent - Russian Speaker

The Marriott Hotel and Resort Palm Jumeirah

United Arab Emirates
Recently

$500 per annum Best in the Markert

Guest Relation Agent Responsibilities * Review guest arrival lists to offer a warm greeting. * Attend to distinguished visitors (such as VIPs) and respond to their questions. * Assist with the preparation of welcome folders with material (e.g. room service menus, area descriptions) * Promote services and provide information about amenities, the neighbourhood, and venues. * Anticipate guest needs and establish a rapport with them by assisting them with specific tasks (e.g. confirming travel arrangements, taking messages) * Address customer complaints and, if necessary, escalate to the Guest Relations Manager. Log information in the logbook on a daily basis. * Assure that health and quality standards are met. Requirements * A bachelor's degree in hospitality management or another related discipline is required.

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Ras Al Khaimah

Guest Relations Officer

Permanent

Frequently Asked Questions

How many permanent Guest Relations Officer jobs are available on CatererGlobal?

There are 6 permanent Guest Relations Officer jobs available on CatererGlobal right now.

What other similar jobs are there to permanent Guest Relations Officer jobs?

As well as permanent Guest Relations Officer jobs, you can find Front Desk Agent, Guest Relations, Reservations Agent, amongst many others.

Which industry do permanent Guest Relations Officer jobs belong to?

Permanent Guest Relations Officer jobs are part of the Catering industry.

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