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1 Permanent Guest Relations Manager job in Dubai + 20 miles
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Job Category Rooms & Guest Services Operations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management The Assistant Guest Relations Manager is responsible for maintaining 100% reliability in the recognition of all JW Marriott guests visiting the hotel, and for informing all hotel departments of the VIP guests' arrivals; (un)expressed special needs, requests, and personal preferences and for creating loyalty versus satisfied guests. S/he is responsible for training and continuously energizing the Guest Recognition process throughout the hotel. The Asst. Guest Relations Manager is also responsible to ensure Lobby presence during peak times. * A Full Time position based at JW Marriott Marquis Dubai.
Job Category Rooms & Guest Services Operations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management The Assistant Guest Relations Manager is responsible for maintaining 100% reliability in the recognition of all JW Marriott guests visiting the hotel, and for informing all hotel departments of the VIP guests' arrivals; (un)expressed special needs, requests, and personal preferences and for creating loyalty versus satisfied guests. S/he is responsible for training and continuously energizing the Guest Recognition process throughout the hotel. The Asst. Guest Relations Manager is also responsible to ensure Lobby presence during peak times. * A Full Time position based at JW Marriott Marquis Dubai.
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The Retreat Palm Dubai MGallery by Sofitel
United Arab Emirates
Competitive Salary
Located at the East Crescent of Palm Jumeirah, MGallery by Sofitel the Palm is envisioned as the first holistic health and wellness resort in the UAE. The seven-story property features 255rooms and suites with sophisticated fixtures and first-rate amenities, of ultra-comfort and indulgence during the stay. With its distinctive concept, we offers just not spa and beauty treatments, but various wellbeing and lifestyle packages, from proper diet & nutrition, fitness classes & health treatments, and would host certified nutritionist and wellness coach for the programs such weight loss, both for kids and adult. Fitness classes planned will include yoga, tai chi, pilates, and aerobics.
Located at the East Crescent of Palm Jumeirah, MGallery by Sofitel the Palm is envisioned as the first holistic health and wellness resort in the UAE. The seven-story property features 255rooms and suites with sophisticated fixtures and first-rate amenities, of ultra-comfort and indulgence during the stay. With its distinctive concept, we offers just not spa and beauty treatments, but various wellbeing and lifestyle packages, from proper diet & nutrition, fitness classes & health treatments, and would host certified nutritionist and wellness coach for the programs such weight loss, both for kids and adult. Fitness classes planned will include yoga, tai chi, pilates, and aerobics.
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1.1.1 To be totally familiar with hotel products, rates, and promotions at all times and create measured incentive plan for the staff based on business demand through upselling and right selling. 1.1.2 Be aware of the strengths and weaknesses of all competing hotel and restaurant products and provide weekly regular updates about food and beverage after visiting competition hotels. 1.1.3 Participate in hotel activities including promotions, sales blitzes, entertainment and other operational areas as directed. 1.1.4 Penetrate and saturate prospective and existing customer organizations for effective multi department selling. 1.1.5 Service needs of customers by attending to all requests promptly within 24 hours. 1.1.6 Ensure that revenues and / or cost controls are maximized through proactive actions rather than reactive management.
1.1.1 To be totally familiar with hotel products, rates, and promotions at all times and create measured incentive plan for the staff based on business demand through upselling and right selling. 1.1.2 Be aware of the strengths and weaknesses of all competing hotel and restaurant products and provide weekly regular updates about food and beverage after visiting competition hotels. 1.1.3 Participate in hotel activities including promotions, sales blitzes, entertainment and other operational areas as directed. 1.1.4 Penetrate and saturate prospective and existing customer organizations for effective multi department selling. 1.1.5 Service needs of customers by attending to all requests promptly within 24 hours. 1.1.6 Ensure that revenues and / or cost controls are maximized through proactive actions rather than reactive management.
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