Guest Relations Manager - High-end RestaurantCOREcruitment LimitedSaudi ArabiaPosted 4 days ago£3.2k - 3.6k per month + BenefitsSaudi Arabia – Riyadh Competitive single expat package An exciting opportunity for Sparkling Hospitality Professionals to join an international team in the launch of their new lifestyle restaurant brand based in Riyadh! We are looking for a dynamic Guest Relations Manager with experiences in similar volume Lifestyle Restaurant concepts across Europe – Ready to take on this very client focused role. A stable employment history working within recognised high-end brands or restaurants, The client is only considering stand-alone restaurant profiles, Single status only. Flights, visa, medical cover – Single status only Unfortunately, due to high volume applicants, only short-listed candidates will be contacted.more
Guest Relations OfficerVilla Hotels & Resorts - CatererGlobalMaldivesTodayFrom $8,400 to $9,000 per annum1. Guest Check-in /check out 2.escorting guest from/to their respective transfer on arrival / departure(welcome/fare well) 3.VIP guest check-in 4. Providing Information to the Clients 5. Organization and Arrangement of regular Excursions / Special Excursions 6. Guiding Excursions 7. Transfer Mode Change 8. Conducting Welcome information tour (every day at 19:00 HRS) 9. Forward Guest queries / complaints to the concerned department 10. Arranging Special events / Arrangements 11. Prepare and maintain Guest Relation log book and Report. 12. Up date the inventory books 13. Update the excursion reservation board and Excursion board 14. Maintain excursion reservation and forecast 15. Selling the hotel products, (e.g.: - All inclusive package, relax package etc) 16. Prepare and distribute vouchers to clients regarding special events/excursions. 17.more
Guest Relations OfficerMEDIA ONE HOTELDubaiRecentlyUnspecifiedOne of the best hotels in Dubai, located in the heart of the city, we are hiring some enthusiasts to join our award winning team! We are looking for vibrant & fun Guest Relations Officer to come on board. We are looking for someone who will go beyond the Ordinary for the guests.... and each other. Provides personalized service to a guest Create a conversation with the guest to know their needs and how to assist them Inform the guest about the facilities they have in the room, timing of the Health club and F&B outlets Checks room status after the check out time to know if it the room is vacant or still occupied Answers any queries of the guest thru e-mail and handles guest complaint. Provide brochure and give information about the tourist places and excursions in Dubai. Arrange and book reservations for the guest Etc: Restaurants, Excursions, Transportation.more
Guest Relations ExecutiveMeydan Hotels and HospitalityDubaiRecentlyUnspecified* Attends to guests courteously and deals promptly with their requests and queries and to have detailed information about the hotel, activities in the hotel and the city. * Understands the companys objectives and standards of the company applying them on the job daily. * Achieves the customers expectations and performance targets of the department. * Possesses a warm & friendly approach to other team members and a positive sharing of work loads, skills & knowledge. * Holds an impeccable personal grooming as per The Meydan Hotel Standards. * Prepares and reviews all necessary reports for the day. * Ensures to block the rooms for all arriving VIP guests, based on their preferences. * Ensures all Opera traces are being checked. * Ensures that there is enough towels and welcomes drinks in the FO pantry on the daily basis.more
FEATUREDGuest Relations AgentThe Westin DohaDohaRecentlyCompetitiveJob Category Rooms & Guest Services Operations Location The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Relations Agent take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the GGuest Relations Agent makes transactions feel like part of the experience.more
FEATUREDGuest Relations SupervisorERTH, Abu DhabiUnited Arab EmiratesRecentlyUnspecifiedProvide a warm welcome and personalize service to guests, ensuring guests experience will be worth remembering, happy and satisfied from the moment they arrived at the hotel until departure time. * Reports directly to and communicate with the Guest Service Manager about all pertinent matters affecting guest satisfaction * Welcome all guests cordially and professionally; ensuring that Ambassadors, Political figures, VIP guests, and regular guests consistently receive all benefits, recognition, and services * Escorts VIP Guests to their rooms upon arrival, explains the room and hotel facilities and offers them assistance for the length of their staymore
PREMIUMGuest Relations Agent- German speakerRixos Premium DubaiDubaiRecentlyUnspecifiedWe are looking for highly organized, positive with excellent people skills for the position of a Guest Relations Agent. * Pleasant and professional personality * Attentiveness and patience with guests * Excellent presentation skills * Strong organizational and multi-tasking skills, with the ability to perform well in a fast-paced environment * Active listening and strong communication skills * Flexibility to work in shifts * German Language is a must * High school diploma; Hotel Management education is a plus * Must have at least one-year work experience in branded 4* and 5* hotels * Knowledge of PMS Opera Languages :Knowledge German is requiredmore
Guest Relations Officer - German Speaking FemaleLILY HOTELS-Maldives - Dhonakulhi IslandMaldivesRecentlyAttractive package + Monthly Service ChargeA talented, energetic, and experienced Guest Relations Officer - German Speaking Femaleto join our Front Office team. * Ensure guest experiences and expectations are exceeded * Ensure guest requirements are attended to timely and follow-up afterwards * Adhere to Front Office SOPs * Adherer to Resort SOPs * Maintain excellent grooming standards * Provide warm welcoming service to all guests * > 2 yrs experience in similar role * Knowledgeof the role * Englishand German verbaland written communication skills * Guest oriented with focus on personalizedservice * Flexibility to respond to a range of different work situations * Ability to work under pressure in a diverse multicultural team * Excellent grooming standards * Comfortableto live and work on the IslandResortmore
FEATUREDService Leader - Guest RelationsShangri-La Hotel, DubaiDubaiRecentlyCompetitiveShangri-La Hotel, Dubai The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities. Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubais popular beaches. The hotels 302 rooms, serviced apartments, residences and officesoffer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort. * Enhance guest relations and loyalty scoresmore
FEATUREDGuest Relations ExecutiveShangri-La Hotel, DubaiDubaiRecentlyCompetitiveShangri-La Hotel, Dubai The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities. Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubais popular beaches. The hotels 302 rooms, serviced apartments, residences and officesoffer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.more
PREMIUMW Insider - Guest Relations SupervisorW Doha Hotels & ResidencesDohaRecentlyCompetitiveJob Category Rooms & Guest Services Operations Location W Doha, West Bay, Zone 61, Doha, Qatar, Qatar Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges.more
PREMIUMGuest Relation Agent (Preferred Female Candidates)Rixos Saadiyat Island HotelAbu DhabiRecentlyUnspecified1.1.1As a Welcome Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times. 1.1.2Offer consistently professional, friendly, warm and engaging service. 1.1.3Be available for guests at all times as a point of contact. 1.1.4Maintain effective communication with all related departments to ensure a smooth service delivery. 1.1.5Extend personal service and attention to all guests, with particular emphasis to VIP Guests. 1.1.6Ensure that the rooming of all guests is according to hotel standards. 1.1.7Escort guests for check-in. 1.1.8Maintain an up to date knowledge of the hotel and local services and supply information and respond to guest queries. 1.1.9Deal promptly, efficiently and pleasantly with any queries.more
Bar SupervisorMeydan Hotels and HospitalityDubaiRecentlyUnspecifiedAssist the Outlet Manager in managing the Bar operations and ensures maximum guest satisfaction consistent with The Meydan Hotel's standards, through planning, organizing, directing and controlling the Food & Beverage operation and administration. Ensures that Food & Beverage is served to the guests in the assigned station / section in a courteous, professional, efficient and flexible manner consistent with established performance and productivity standards in any of the Food & Beverage Outlets in order to maximize guest satisfaction and return clientele. * Ensures mise-en-place is prepared according to Bars standards. * Assists the Outlet Manager in efficiently managing the outlet according to the established concept statement providing a courteous, professional, efficient, and flexible service at all times, following the hotels Standards of Performance.more
Front Office Manager, Luxury Hotel, SingaporeSpayseSingaporeTodayUp to US$78000 per annumFront Office Manager, Luxury Five Star Hotel, Singapore Salary up to SGD 9000 per month, ($6,500 per month) We are looking for an Front Office Manager to run the front desk for a luxury five-star hotel in Singapore. Things you will be doing as the Front Office Manager * Reports to the Rooms Division Manager * Responsible for the running and overseeing all sections in the front office * Managing and mentoring the team * Managing the customer expectation * Undertaking regular brand standard checks * Communicating with other HODS * Responsible for Reception, Concierge, Guest Relations, and Club Lounge * Ensuring all aspects of guest engagement are managed and developed * Have experience as a Front Office Manager within a luxury five-star property * Having worked in at least two continents * Have excellent knowledge of the luxury marketmore
PREMIUMAssistant Restaurant ManagerSheraton Abu DhabiAbu DhabiRecentlyUnspecifiedTo assist the outlet manager in supervise service and wait staff, as well as service guests within the restaurant, bar, room service to maximizeguest satisfaction and food and beverage profitability. All work is carried out in line with the hotels guidelines, food and beverage sales and marketing plan, the restaurant business plan, and corporate guidelines and service concepts. Assist the outlet manager in managing all activities of the restaurant Achieves restaurant revenue goals by executing marketing and sales strategies as established in the business plan Assists in the implementation of sales promotions and to take action to increase sales Greets and seats guests, and ensures that they receive prompt, courteous and efficient service Seeks actively to greet guests upon arrival and departure, and to be visible during their time in the restaurantmore
FEATUREDChief ConciergeEmirates PalaceUnited Arab EmiratesRecentlyUnspecifiedThe incumbent in the position is responsible for managing the Concierge section of the Front Office Department in order to ensure the highest standards of service in accordance with the policies, procedures and Emirates Palace Standards. * Comprehensive knowledge of local tourist attractions, restaurants, shows, bars and night clubs. * Extensive network in all aspects of entertainment and trendy places. * Exceptional guest relations interaction. * Instruct and give clear directions to guests as requested. * Negotiate best rates for hotel guests. * Organize and lead the concierge team, valet parking and doorman to ensure service excellence. * Bear management responsibility for the processes in the Hotel front driveway.more
Outlet ManagerMEDIA ONE HOTELDubaiRecentlyUnspecified Competitive Salary OfferedOne of the best hotels in Dubai, located in the heart of the city, we are hiring some enthusiasts to join our award winning team! We are looking for vibrant & fun Outlet Manager to come on board. We are looking for someone who will go beyond the Ordinary for the guests.... and each other. * 1. Principle Accountabilities Maintain an understanding of all areas of responsibility, including venue & hotel knowledge Work with the culinary team to review specials and menu items when necessary Work with the Marketing team to come up with promotions for the venue Maintain a complete awareness of the business goals, sharing with, and motivating the team to deliver Take accountability for the outlets P&L statement & forecasting of the business Oversee the preparation of the weekly schedules based on business demand and manning guidelinesmore
FEATUREDLobby HostessEmirates PalaceAbu DhabiRecentlyUnspecifiedScope of Position The Lobby Ambassador is responsible for managing the Guest Relation Section and providing the highest professional services in accordance with the Emirates Palace quality service standards. He/she also acts as a representative of the hotel management and handles all guest relation matters brought to his/her attention to the satisfaction of the guest. Responsibilities * Has a complete knowledge of the Hotel including the geographical layout; * Knowledgeable about all VIPs in-house, Hotel functions and special events; * Greets VIP guests and escorts them to their rooms; * Interacts with all guests as well as individuals outside the hotel; * Makes a courtesy call to in-house guests; * Inspects guest rooms daily, and insures that all in-house guests receive their daily amenities as per set standards; * Prepares Welcome letters/amenities to all guests;more
PREMIUMAssistant Manager - Kids Entertainment & Adventure ClubMovenpick Resort Al Marjan Island RAKRas Al-KhaimahRecentlyUnspecifiedInspiring & engaging. As ateam lead, you will show your charisma toensure an exceptional guest experience along with your team in Kids Club * Employee benefit card offering discounted rates in Accor worldwide * Learning programs through our Academies and the opportunity to earn qualifications while you work * Opportunity to develop your talent and grow within your property and across the world * Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 * You'll take care of resource planning, manage your team and support your team's development. * Ensure that all service standards are being followed in friendly manner. * Supervise and delegate duties; Ensure brand standards are maintained * Focused on guest feedback and always on go to improve the guest satisfaction scoresmore
PREMIUMNight ManagerMovenpick Resort Al Marjan Island RAKRas Al-KhaimahRecentlyUnspecifiedNightManager Inspiring and engaging. As a Night Manager, you will be assisting the team for smoothFront Office Operations, and ensure an exceptional guest journey. * Employee benefit card offering discounted rates in Accor worldwide * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 * Lead and manage all aspects of the Front Office Department by assisting Management i.e. Front Office, Guest Relations & Conceirge and ensure all service standards are followed with friendly and engaging service * Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guestsmore
FEATUREDAssistant Chief ConciergeEmirates PalaceUnited Arab EmiratesRecentlyUnspecifiedMain Responsibilities * The Assistant Chief Concierge is required at all times to set a high example in regards to punctuality, appearance, attitude, leadership, guest relations, observance of Hotel Policies and Procedures, loyalty to management and interdepartmental cooperation. * To supervise the day-to-day operation of the Bell Department. * Ensure that the Hotel Entrance, Lobby and lights are clean, neat and tidy and inform Housekeeping or Engineering of any work that may be required. * To attend to guest needs and requirements, by liaising with other operational departments. * To assist guests in itinerary planning and suggestion of activities. Build an excellent relationship with any travel related industry in the area.more
Sales ManagerThe Marriott Hotel and Resort Palm JumeirahUnited Arab EmiratesRecentlyUnspecifiedThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. Targeting candidates from GCC / Gulf Countries Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.more
PREMIUMAssistant Restaurant ManagerW Doha Hotels & ResidencesDohaRecentlyCompetitiveJob Category Food and Beverage & Culinary Location W Doha, West Bay, Zone 61, Doha, Qatar, Qatar Schedule Full-Time Located Remotely? Relocation? Position Type Management Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.more
PREMIUMSales ManagerLe Royal Meridien DohaDohaRecentlyCompetitiveJob Category Sales & Marketing Location Le Royal Méridien Doha, Place Vendome, Lusail, Qatar, Qatar Schedule Full-Time Located Remotely? Relocation? Position Type Management The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.more
PREMIUMRestaurant SupervisorSheraton Abu DhabiAbu DhabiRecentlyUnspecifiedEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs and submit to appropriate department or contact directly for urgent repairs. Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. Communicate information to manager/supervisor by documenting pertinent information in appropriate department. Ensure staff is working together as a team.more