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International Luxury Hotel Brand
Italy
Unspecified
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Front Office Manager you deliver and manage all aspects of thefront office. Youll also create a warm atmosphere that makes our guests feel at home in our International Luxury Hotel Brand located in Rome A little taste of your day-to-day? Manage day-to-day staffing needs, plan and assign work. Provide mentoring, coaching and regular feedback to improve team member performance? Educate and train team members in compliance with national and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties? Ensuring the front office team delivers a great service, professional attention and personal recognition? Ensuring that all customers-related tasks are handled accurately and on time to improve guests experience?
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Job Summary Directly supervises all front office personnel and ensures proper completion of all front office duties. Participates in the selection of front office personnel. Trains, cross trains, and retains and front office personnel in accordance with Mariott standards. Evaluated the job performance of each front office employees Maintains working relationships and communicated with all departments Maintains master and floor level key control Verifies that accurate rooms status information in maintained and properly communicated Resolves guest related problems quickly, efficiently and courteously. Works within the allotted budget for the front office Received information from the previous shift staff and passes on additional details to the next shift staff. Conducts regularly schedule meetings of front office personnel.
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An exciting opportunity has arisen for an Assistant Front Office Manager tojoin Rixos Premium Saadiyat Island. To support the Director of Front Office and oversee the Front Office operations, including the Reception, CID, Bell Desk, Concierge, Guest Relations, Business Center, Airport Representatives, Drivers and Valet Parking, and to personally supervise the above in the involved supervisors absence, ensuring that the hotel standards and procedures are fully known and followed. To ensure appropriate stock level for the smooth run of the Front Office operations and to approve requisitions accordingly. To ensure that all guests receive a warm welcome and that they enjoy their stay being offered the finest personal service. To be fully aware of and to report all guest comments or complaints.
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PREMIUMNEW
If you are looking to join a company with a dynamic vision, set your sights on a challenging career with HMH Hotel group. An exciting opportunity has arisen for the position of Assistant Front Office Manager for ECOS Dubai Hotel at Al Furjan. Hospitality Management Holding is a fully integrated pioneer hotel management company specialized in the dry sector and with an expanding portfolio across the Middle East and North Africa. HMH Manages the following brands; Bahi Hotels & Resorts, Coral Hotels & Resorts, Corp Hotels, EWA Hotel Apartments and ECOS Hotels.HMH is committed to investing in the communities in which we operate through initiatives that are socially and environmentally responsible and sustainable. What you will be doing?
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Dusit Thani Abu Dhabi
United Arab Emirates
Unspecified
* Works under the guidance of the Director of Rooms. * Assists in achieving a maximum occupancy and average rate at all time. * Supervises day to day operation. * Ensures a high standard of service given to guests. * Works closely with all departments, especially with Sales and Banquet, and ensures that tours, groups, conventions or cooperate clients are handled properly. * Reviews, maintains and amends systems and procedures within the department. * Assists Rooms & Guest Services Manager in greeting and escorting important or very important guests (VIP). * Supports training programs and trains staff in accordance with company standards and policies. * Monitors guest feedback and informs Rooms & Guest Services Manager or DOR when necessary.
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Anantara Dubai The Palm Resort & Spa.
Dubai
Unspecified
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * Guide & support the team in providing outstanding guest welcoming and experiences. * Act as a role model, sharing your expertise and continually inspiring the team. * Ensure daily tasks are completed accurately and in a timely manner; * Conduct guest arrivals and departures; * Confidently providing personalised and proactive guest service * Resolve & respond to guest complaints in a timely and professional manner.
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Responsible for greeting with a warm welcome and personalized service to guest, should also carry out efficient operation in reception/cashiering and reservation functions. * Reports directly to and communicates with the front office manager or assistant front office manager all pertinent matters affecting guest satisfaction. * Welcome all guests cordially and professionally ensuring that Ambassadors, Political figures, VIP guests and regular guests consistently receive all benefits, recognition and services. * Reviews lists for all arrivals and VIPs to check room allocations, amenities and special requests. * Ensures to inspect rooms/suites of all arrivals according to the organizations standards, especially for all VIPs and inform other operating departments, notably housekeeping and food & beverage, on matters that concern them.
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Customer * Be fully conversant with all hotel facilities and services. * To process check-in and check-out according to the hotel policies and procedures. * To complete the guests registration form and ensure all details are accurately captured. * Act on flags and special requests. * Maintain detailed awareness or information regarding arrivals, their accommodation requirements, special needs and expected departures of the day. * Follow up VIP reservations and issue VIP amenities and any other special service requests in accordance with hotel practices. * Prepare all records connected with pre-registration for VIP, extended stays and repeat guests. * Answer queries on house facilities and places of tourist interest. * Assure accountability for cash float issued. * Maintain confidentiality with regard to guest's personal information.
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Job Summary Under the direction of the Front Office Manager (FOM), the Recreation Assistant Manager (RAM) is responsible for the whole guest recreational activities (apart from excursion by diving and water sports partner). This position is also responsible for conducting training for the Recreation/CoolZone team members - operational of equipment, first aid, and interacting with guests consistent with 5-star standards. RAM is an ambassador of the resort and the management. They are responsible for maintaining consistently high standards of the operation and guest service, ensuring that all the communications related to the guests and to the resort, both external and internal, are actioned speedily and efficiently in accordance with the specified standards.
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What is the average salary for Front Office Manager?

Average salary per year
£22,745

The average salary for a Front Office Manager is £22,745. Front Office Manager salaries range from £18,999 to £26,999.

Frequently Asked Questions

How many permanent Front Office Manager jobs are available on CatererGlobal?
There are 9 permanent Front Office Manager jobs available on CatererGlobal right now.
What other similar jobs are there to permanent Front Office Manager jobs?
As well as permanent Front Office Manager jobs, you can find Rooms Division Manager, Front Office, Assistant Front Office Manager, amongst many others.
Which industry do permanent Front Office Manager jobs belong to?
Permanent Front Office Manager jobs are part of the Customer Service industry.