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Nikki Beach Resort & Spa Dubai
Dubai
Visa, Ticket, Accommodation, Transportation & Medical
Nikki Beach Resort & Spa Dubai is looking for Front Desk Agent. The role requires familiarity with Front Office operation and provide the seamless services to our guests. Candidates who are aware that they will be the first impression of the brand, always project can-do and positive attitude towards guests and colleagues. Always keep themselves well-informed to deliver exceptional experience Minimum of 1 year experience of similar role 5 star hotel/Resort experience in UAE Communicates & writes with fluency in English Fluency in Russian and Spanish language is an advantage
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BAB ALQASR HOTEL & APARTMENT
United Arab Emirates
Unspecified
The luxury 5 star Bab Al Qasr offers a truly unique Middle Eastern experience with authentic Arabic hospitality. Set on its own private beach in Abu Dhabis exclusive Corniche area, its iconic Arabesque architecture and sumptuous interiors are designed for discerning business and leisure travelers, looking for a taste of modern Arabia. With its breath taking lobby, superb views and world class facilities, Bab Al Qasr impresses on every level. A rewarding opportunity awaits you at Bab Al Qasr, Abu Dhabi. Be part of a multicultural, talented team to deliver an unforgettable guest experience. Work in a world where we strive to provide the highest level of service to our guests. We are focused on hiring people with the natural inclination to exceed the guest expectation and the desire to continuously strive for perfection.
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Customer * Be fully conversant with all hotel facilities and services. * To process check-in and check-out according to the hotel policies and procedures. * To complete the guests registration form and ensure all details are accurately captured. * Act on flags and special requests. * Maintain detailed awareness or information regarding arrivals, their accommodation requirements, special needs and expected departures of the day. * Follow up VIP reservations and issue VIP amenities and any other special service requests in accordance with hotel practices. * Prepare all records connected with pre-registration for VIP, extended stays and repeat guests. * Answer queries on house facilities and places of tourist interest. * Assure accountability for cash float issued. * Maintain confidentiality with regard to guest's personal information.
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The Retreat Palm Dubai MGallery by Sofitel
United Arab Emirates
Competitive Salary
Located at the East Crescent of Palm Jumeirah, MGallery by Sofitel the Palm is envisioned as the first holistic health and wellness resort in the UAE. The seven-story property features 255rooms and suites with sophisticated fixtures and first-rate amenities, of ultra-comfort and indulgence during the stay. With its distinctive concept, we offers just not spa and beauty treatments, but various wellbeing and lifestyle packages, from proper diet & nutrition, fitness classes & health treatments, and would host certified nutritionist and wellness coach for the programs such weight loss, both for kids and adult. Fitness classes planned will include yoga, tai chi, pilates, and aerobics.
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Dusit Thani Abu Dhabi
United Arab Emirates
Unspecified
1. Assists in maximizing room sales and revenue. 2. Prepares guest name lists. 3. Prepares for guest arrivals and departures. 4. Greets and addresses guests by name upon their check-in and check-out. 5. Assists guests while they are registering. 6. Assists guests with transportation arrangements, luggage, payment, etc. 7. Escorts guests to their rooms. 8. Informs Guest Service Attendants of guests room number. 9. Shows the room features and facilities to guests. 10. Assists and follows up guests requests and inquiries. 11. Recommends F&B outlets and entertainments in the hotel to guests. 12. Briefs next shift personnel to hand over at the end of the shift. 13. Provides information, directions and service based on the hotel standards and policies. 14. Operates the Business Center in providing secretarial service and handles all requested documents and information. 15.
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Job Category Rooms & Guest Services Operations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Description for Internal Candidates Supervise front desk associates to ensure all hotel policies, procedures, regulations and standards are followed. Ensuring that front desk operations runs smoothly in a professional manner at all times. Perform all front desk related responsibilities and duties when assigned or required. Assume leadership in the absence of front desk manager Ensure appropriate and adequate training of all front desk associates including all on-the-job, off-the-job and 15min training. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs;
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Job Summary Directly supervises all front office personnel and ensures proper completion of all front office duties. Participates in the selection of front office personnel. Trains, cross trains, and retains and front office personnel in accordance with Mariott standards. Evaluated the job performance of each front office employees Maintains working relationships and communicated with all departments Maintains master and floor level key control Verifies that accurate rooms status information in maintained and properly communicated Resolves guest related problems quickly, efficiently and courteously. Works within the allotted budget for the front office Received information from the previous shift staff and passes on additional details to the next shift staff. Conducts regularly schedule meetings of front office personnel.
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The First Collection- Business Bay
Dubai
Unspecified
Joining a dynamic, vibrant and customer focused team, Front Office Agent will display a positive can do attitude and will be responsible for delivering an exceptional customer service experience to all our guests. * Greet and welcome all guests approaching the Front Desk in accordance with TRYP by Wyndham standards. * Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner. * Review Front Office logs, Trace File and Credit Limit daily. * Handle cashiering duties. * Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. * Coordinate with Front Office Supervisor in performing daily task or during the shift. * Have knowledge of emergency procedures and assist as needed. * Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
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Courtyard by Marriott Al Barsha Dubai
United Arab Emirates
Unspecified
We are currently looking for Front Desk Supervisorfor Courtyard by Marriott Al Barsha Dubai and Courtyard by Marriott World Trade Centre who is locally available. PRIMARY FUNCTION:Supervise and assist in the smooth and efficient running of Front Desk Operation. Assistall guests requirements in an efficient, courteous and professional manner that maintains high standards of service and hospitality. Ensure that all non-residents and other visitors are helped and advised with regards to their general needs. The resolution of guests problem and complaints as appropriately and professionally as possible. * Diploma in Hotel Management or Tourism or any equivalent * Minimum of 2 years experiences in a similar role and/or 4 years experience in Front Desk.
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The First Collection- Business Bay
United Arab Emirates
Unspecified
Joining a dynamic, vibrant and customer focused team, Front Office Agent will display a positive can do attitude and will be responsible for delivering an exceptional customer service experience to all our guests. * Greet and welcome all guests approaching the Front Desk in accordance with Citadines Metro Central standards. * Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner. * Review Front Office logs, Trace File and Credit Limit daily. * Handle cashiering duties. * Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. * Coordinate with Front Office Supervisor in performing daily task or during the shift. * Have knowledge of emergency procedures and assist as needed. * Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
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Golden Sands Hotel Creek
United Arab Emirates
Unspecified
-Good human relations -Possess strong knowledge of how computers work, as well as the ability to use MS office package to process and store information -Excellent multitasking skills to successfully handle several assignments together -Possess strong organizational skills required for achieving efficiency on the job -Good knowledge of beauty products to be able to promote them to clients -Excellent communication skills needed for effective discussions with clients to promote the spas products and services to them. -2-3 years experience preferably in hotels * Provide guidance to clients on the procedures at the spa * Keep the reception area clean and conducive for clients as they wait for their turn to be attended too * Introduce new beauty products to clients and educate them on their uses and benefits
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Bateel International L.L.C
United Arab Emirates
Unspecified
To ensure the front desk welcomes guests positively (both face to face and switchboard) and executes all administrative tasks to the highest quality standards. Receives, welcomes and books visitors as soon as they arrive at the office and maintains office security by following safety procedures and controlling access via the reception desk (monitor log book). Ensure all visitors are appropriately signed in and are aware of health and safety issues (such as fire assembly point). Directs visitors to the appropriate person or department. Accepts delivery of documentation/parcels and advises addressee and co-ordinates documentation/parcels out of the office. Maintains the reception area, ensuring it is kept in a clean and tidy condition. Report any maintenance work to the concern department Takes and passes on messages.
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International Luxury Hotel Brand
Italy
Unspecified
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Front Office Manager you deliver and manage all aspects of thefront office. Youll also create a warm atmosphere that makes our guests feel at home in our International Luxury Hotel Brand located in Rome A little taste of your day-to-day? Manage day-to-day staffing needs, plan and assign work. Provide mentoring, coaching and regular feedback to improve team member performance? Educate and train team members in compliance with national and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties? Ensuring the front office team delivers a great service, professional attention and personal recognition? Ensuring that all customers-related tasks are handled accurately and on time to improve guests experience?
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Millennium Place Hotel Barsha Heights & Apartments L.L.C.
United Arab Emirates
Competitive Salary Package
Hayyakum! We are a 4-star city hotel in Barsha Heights, Dubai. We are around the corner from the iconic shopping Mall Mall of the Emirates and minutes away from Jumeirah Beach and The Dubai Marina, Dubai Internet City Metro station is also located at a walking distance from the hotel. The 2 twin towers offers 917 modern and spacious sky view rooms, suites, furnished apartments and pent house. The hotel has multiple diningoptions from an international cuisine atM OneandM Twowhich serves international buffet breakfast, lunch & dinner as well as la carte options. For light bites we have Level Social our Lobby café and backed by an impressive collection of la carte hi-tea and set menu dinners atTwenty9 loungewith a spectacular sky view. Other facilities include Business Centre, Health Club, Swimming Pool, Spa and Salon.
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Radisson Blu Resort Fujairah
United Arab Emirates
Unspecified
The Reservations Representative supports the strategic plans and objectives of the Reservations Department. The function should be supportive, hands-on, methodical and business focused; creating memorable moments for our guests, taking ownership for assigned activities whilst collaborating closely with their immediate report and key business partners in order to deliver quality results. The job incumbent acts as an ambassador for the brand, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures and service concepts according to local requirements and regulations. Roles & Responsibilities
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The First Collection- Business Bay
Dubai
Unspecified
The primary responsibility of this role is to align to the Front Office Department policies and procedures to deliver exceptional service behaviour and create the right environment which our colleagues can experience that will help them to be responsive, respectful, deliver great guest experience and build customer service culture. Front Desk Supervisor is responsible for greetings, checking guests in and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Front Desk Supervisor is responsible for the supervision of the Front Office team and will also assist the Duty Managers in daily front office operations. As the company representative, you will make guests feel amazing, create warmth and strike up conversation.
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JA The Resort
United Arab Emirates
Unspecified
Are you excited about life?! This team-member is fun and energetic, always ready for new challenges and passionate about hospitality. This positive person loves to work within a team, has a curious and resourceful mindset and aims to be excellent in everything they do. * Constantly learning and growing * Respectful and courteous towards everyone * Creates positive and memorable experiences for guests & team members * Always strives for100% happy guests,100% of the time Activities of this job * Welcome guests and conduct personalized in-room check-in for all Residents and Two Bedroom Outdoor Jacuzzi Suite booking guests * Conduct room orientation for all arriving guests in JA Palm Tree Court, One bedroom and above guests in JA Beach Hotel and JA Lake View Hotel.
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Job Category Food and Beverage & Culinary Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Education * College degree preferred * Multi lingual preferred * Previous position requirements (Event coordinator, reservation agent, front desk clerk, banquet supervisor, restaurant supervisor)
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Job Category Reservations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management The Reservations Agent is responsible in handling customer calls and inquiries pertaining to room reservations in a standardized and professional manner according to Marriott policy and procedures, with a focus on revenue maximization and quality. The Reservations Agent is responsible for all reservation related operations for Le Meridien Al Aqah Beach Resort Fujairah and Al Maha, a Luxury Collection Desert Resort and Spa. • A Full Time position based at JW Marriott Marquis Dubai • Number of Direct Reports - 0 • Titles of Direct Reports - Not applicable CANDIDATE PROFILE
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Job Category Rooms & Guest Services Operations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Audit the front office admin work; review the house reports and ensuring the front office compliance with audit requirements. * A Full Time position based at JW Marriott Marquis Dubai. * Number of Direct Reports - 0 * Titles of Direct Reports - 0 * Hotel experience is desirable but not essential * Previous experience working within a similar role in a 5star environment preferred Skills and Knowledge * Strong Communication skills (verbal, listening, writing) * Pro-active and reliable * Outgoing personality and outstanding guest service skills. * Ability to use Opera, Micros & MARSHA System and other operating systems
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Job Category Rooms & Guest Services Operations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest.
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TIME Oak Hotel & Suites
United Arab Emirates
From $6,000 to $9,000 per annum
* Ensures incoming guests are given the highest possible personal service. * Maintains effective communication with all related departments to ensure smooth service delivery. * Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure. * Greets guests on their arrival ensuring they feel expected and welcome. * Ensures the guest receives the accommodation he/she is expecting. * Maintains an up to date knowledge of hotel and local services and supply information respond to guest queries. * Deals swiftly, efficiently and sensitively to guest complaints and follows through. * Checks regularly the Front Desk e-mail and replies to internal and external inquiries. * Maintains awareness of guest profile through the Opera guest history.
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We have expanded your search with 7 more jobs to give you more relevant results

An exciting opportunity has arisen for an Assistant Front Office Manager tojoin Rixos Premium Saadiyat Island. To support the Director of Front Office and oversee the Front Office operations, including the Reception, CID, Bell Desk, Concierge, Guest Relations, Business Center, Airport Representatives, Drivers and Valet Parking, and to personally supervise the above in the involved supervisors absence, ensuring that the hotel standards and procedures are fully known and followed. To ensure appropriate stock level for the smooth run of the Front Office operations and to approve requisitions accordingly. To ensure that all guests receive a warm welcome and that they enjoy their stay being offered the finest personal service. To be fully aware of and to report all guest comments or complaints.
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If you are looking to join a company with a dynamic vision, set your sights on a challenging career with HMH Hotel group. An exciting opportunity has arisen for the position of Assistant Front Office Manager for ECOS Dubai Hotel at Al Furjan. Hospitality Management Holding is a fully integrated pioneer hotel management company specialized in the dry sector and with an expanding portfolio across the Middle East and North Africa. HMH Manages the following brands; Bahi Hotels & Resorts, Coral Hotels & Resorts, Corp Hotels, EWA Hotel Apartments and ECOS Hotels.HMH is committed to investing in the communities in which we operate through initiatives that are socially and environmentally responsible and sustainable. What you will be doing?
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1.1.1. Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests. 1.1.2. Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink) 1.1.3. Register and process check in/out for all VIPs guests efficiently and professionally. Escort VIP guests to their rooms. 1.1.4. Update guest information into the computer after a complete check in. 1.1.5. Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests departure. 1.1.6. Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed 1.1.7. Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time 1.1.8.
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What is the average salary for Front desk?

Average salary per year
£20,999

The average salary for a Front desk is £20,999. Front desk salaries range from £18,578 to £24,999.

Frequently Asked Questions

How many permanent Front desk jobs are available on CatererGlobal?
There are 29 permanent Front desk jobs available on CatererGlobal right now.
What other similar jobs are there to permanent Front desk jobs?
As well as permanent Front desk jobs, you can find Food Beverage Attendant, Waiter, Junior Sous Chef, amongst many others.