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Nikki Beach Resort & Spa Dubai
Dubai
Visa, Ticket, Accommodation, Transportation & Medical
Nikki Beach Resort & Spa Dubai is looking for Front Desk Agent. The role requires familiarity with Front Office operation and provide the seamless services to our guests. Candidates who are aware that they will be the first impression of the brand, always project can-do and positive attitude towards guests and colleagues. Always keep themselves well-informed to deliver exceptional experience Minimum of 1 year experience of similar role 5 star hotel/Resort experience in UAE Communicates & writes with fluency in English Fluency in Russian and Spanish language is an advantage
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BAB ALQASR HOTEL & APARTMENT
United Arab Emirates
Unspecified
The luxury 5 star Bab Al Qasr offers a truly unique Middle Eastern experience with authentic Arabic hospitality. Set on its own private beach in Abu Dhabis exclusive Corniche area, its iconic Arabesque architecture and sumptuous interiors are designed for discerning business and leisure travelers, looking for a taste of modern Arabia. With its breath taking lobby, superb views and world class facilities, Bab Al Qasr impresses on every level. A rewarding opportunity awaits you at Bab Al Qasr, Abu Dhabi. Be part of a multicultural, talented team to deliver an unforgettable guest experience. Work in a world where we strive to provide the highest level of service to our guests. We are focused on hiring people with the natural inclination to exceed the guest expectation and the desire to continuously strive for perfection.
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Customer * Be fully conversant with all hotel facilities and services. * To process check-in and check-out according to the hotel policies and procedures. * To complete the guests registration form and ensure all details are accurately captured. * Act on flags and special requests. * Maintain detailed awareness or information regarding arrivals, their accommodation requirements, special needs and expected departures of the day. * Follow up VIP reservations and issue VIP amenities and any other special service requests in accordance with hotel practices. * Prepare all records connected with pre-registration for VIP, extended stays and repeat guests. * Answer queries on house facilities and places of tourist interest. * Assure accountability for cash float issued. * Maintain confidentiality with regard to guest's personal information.
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Dusit Thani Abu Dhabi
United Arab Emirates
Unspecified
1. Assists in maximizing room sales and revenue. 2. Prepares guest name lists. 3. Prepares for guest arrivals and departures. 4. Greets and addresses guests by name upon their check-in and check-out. 5. Assists guests while they are registering. 6. Assists guests with transportation arrangements, luggage, payment, etc. 7. Escorts guests to their rooms. 8. Informs Guest Service Attendants of guests room number. 9. Shows the room features and facilities to guests. 10. Assists and follows up guests requests and inquiries. 11. Recommends F&B outlets and entertainments in the hotel to guests. 12. Briefs next shift personnel to hand over at the end of the shift. 13. Provides information, directions and service based on the hotel standards and policies. 14. Operates the Business Center in providing secretarial service and handles all requested documents and information. 15.
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Bateel International L.L.C
United Arab Emirates
Unspecified
To ensure the front desk welcomes guests positively (both face to face and switchboard) and executes all administrative tasks to the highest quality standards. Receives, welcomes and books visitors as soon as they arrive at the office and maintains office security by following safety procedures and controlling access via the reception desk (monitor log book). Ensure all visitors are appropriately signed in and are aware of health and safety issues (such as fire assembly point). Directs visitors to the appropriate person or department. Accepts delivery of documentation/parcels and advises addressee and co-ordinates documentation/parcels out of the office. Maintains the reception area, ensuring it is kept in a clean and tidy condition. Report any maintenance work to the concern department Takes and passes on messages.
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The H Dubai is looking for ambitious talent to join us in our Leasing department as an Office Tower Receptionist. What will you be doing? -Prepares Lease Agreements, Premise Hand Over and Key Hand Over Key/(s) documents and ensures that these are received properly signed by the tenant. -Ensures that new tenant/s understand hotel standard procedures and operations: lift usage, gate pass, contractors permit, car parking cards, etc. -Assists facilitation of leaving tenants in returning keys and complimentary car parking cards, etc. -Prepares all termination related checklists with all relevant documents. -Develops and maintains the potential clients database and ensure proper documentation of accounts activities -Establishes and monitors a monthly report.
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An exciting opportunity has arisen for aFront Office Receptionistto join ourRixos Premium Dubai. * Pleasant and professional personality * Attentiveness and patience with guests * Excellent presentation skills * Strong organizational and multi-tasking skills, with the ability to perform well in a fast-paced environment * Active listening and strong communication skills * Flexibility to work in shifts * Preferably with experience in UAE * High school diploma; Hotel Management education is a plus * Must have at least one-year work experience as a Receptionist in branded 4* and 5* hotels * Knowledge of PMS Opera Languages :Knowledge of Russian and/or German languages is required
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The First Collection- Business Bay
United Arab Emirates
Unspecified
Joining a dynamic, vibrant and customer focused team, Front Office Agent will display a positive can do attitude and will be responsible for delivering an exceptional customer service experience to all our guests. * Greet and welcome all guests approaching the Front Desk in accordance with Citadines Metro Central standards. * Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner. * Review Front Office logs, Trace File and Credit Limit daily. * Handle cashiering duties. * Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. * Coordinate with Front Office Supervisor in performing daily task or during the shift. * Have knowledge of emergency procedures and assist as needed. * Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
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The Heart of Europe Cte dAzur Monaco Inspired by the vibrant playground of the rich and famous in the South of France, the Cte dAzur resort transports our guests to the French Riviera. The lavish five-star, adults-only luxury beach resort is located within The Heart of Europe on The World, a group of islands just seven kilometres off the coast of Dubai. Cte dAzur comprises four five-star hotels named after picturesque coastal hotspots along the famous French Riviera: Monaco, Nice, Cannes and St. Tropez. About the job For the opening of our hotel, the Cte dAzur Monaco, we are looking for a motivated and passionate Receptionist to join our front office team! * Deliver service excellence, from check-in to check-out and everywhere in between
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The First Collection- Business Bay
Dubai
Unspecified
Joining a dynamic, vibrant and customer focused team, Front Office Agent will display a positive can do attitude and will be responsible for delivering an exceptional customer service experience to all our guests. * Greet and welcome all guests approaching the Front Desk in accordance with TRYP by Wyndham standards. * Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner. * Review Front Office logs, Trace File and Credit Limit daily. * Handle cashiering duties. * Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. * Coordinate with Front Office Supervisor in performing daily task or during the shift. * Have knowledge of emergency procedures and assist as needed. * Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
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Majlis Grand Mercure Residence Abu Dhabi
Abu Dhabi
Unspecified Competitive Salary + Benefits
To carry out the efficient operation of the Reception/Cashiering function in accordance with Hotel standards and company policy. 1.1To greet smile and welcome guests to the hotel1.2To provide an efficient and friendly check-in according to company directives1.3To handle guest requests ensuring that all matters are dealt with efficiently and promptly taking preference over administrative tasks.1.4To inform all relevant departments regarding special guest requests1.5To be fully aware of hotel room rates, availability, promotions, services and facilities.1.6To be fully aware of the hotels selling status in order to maximize room occupancy, average room rates and additional revenue.1.7To act efficiently as a general cashier as detailed in the FO SOP manual.1.8To take reservations for accommodation according to company policy.
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Job Category Rooms & Guest Services Operations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Description for Internal Candidates Supervise front desk associates to ensure all hotel policies, procedures, regulations and standards are followed. Ensuring that front desk operations runs smoothly in a professional manner at all times. Perform all front desk related responsibilities and duties when assigned or required. Assume leadership in the absence of front desk manager Ensure appropriate and adequate training of all front desk associates including all on-the-job, off-the-job and 15min training. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs;
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The Marriott Hotel and Resort Palm Jumeirah
Middle East
Best in the market
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
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UPSIDE Living
Dubai
Competitive Salary Package and Benefits
WARM, OUTGOING, RESOURCEFUL & PASSIONATE ACHIEVER? We are an all-inclusive, community driven living experience in the heart of Dubai, for global citizens to live, work, thrive and socialize with like-minded people. Are you the one who can make a guest feel at home? Do you like to work with a diverse set of colleagues and guests? Then this is the workplace for you! As Reception Supervisor, you and the reception team are the first and last people our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave. What will I be doing? * Creating a warm and welcoming atmosphere for all staff and visitors * Answering all incoming calls in a friendly manner * Providing administrative support across a diverse range of areas * Managing the ordering and distribution of office supplies
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International Luxury Hotel Brand
Italy
Unspecified
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Front Office Manager you deliver and manage all aspects of thefront office. Youll also create a warm atmosphere that makes our guests feel at home in our International Luxury Hotel Brand located in Rome A little taste of your day-to-day? Manage day-to-day staffing needs, plan and assign work. Provide mentoring, coaching and regular feedback to improve team member performance? Educate and train team members in compliance with national and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties? Ensuring the front office team delivers a great service, professional attention and personal recognition? Ensuring that all customers-related tasks are handled accurately and on time to improve guests experience?
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Job Summary Directly supervises all front office personnel and ensures proper completion of all front office duties. Participates in the selection of front office personnel. Trains, cross trains, and retains and front office personnel in accordance with Mariott standards. Evaluated the job performance of each front office employees Maintains working relationships and communicated with all departments Maintains master and floor level key control Verifies that accurate rooms status information in maintained and properly communicated Resolves guest related problems quickly, efficiently and courteously. Works within the allotted budget for the front office Received information from the previous shift staff and passes on additional details to the next shift staff. Conducts regularly schedule meetings of front office personnel.
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The Retreat Palm Dubai MGallery by Sofitel
United Arab Emirates
Competitive Salary
Located at the East Crescent of Palm Jumeirah, MGallery by Sofitel the Palm is envisioned as the first holistic health and wellness resort in the UAE. The seven-story property features 255rooms and suites with sophisticated fixtures and first-rate amenities, of ultra-comfort and indulgence during the stay. With its distinctive concept, we offers just not spa and beauty treatments, but various wellbeing and lifestyle packages, from proper diet & nutrition, fitness classes & health treatments, and would host certified nutritionist and wellness coach for the programs such weight loss, both for kids and adult. Fitness classes planned will include yoga, tai chi, pilates, and aerobics.
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Qasr Al Sarab Desert Resort by Anantara
Abu Dhabi
Competitive
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description Should be a strong and experienced hotel ambassador who excels at maximizing the experience and satisfaction of the hotel guests. You will be responsible for taking care of our guests and our team members by coordinating all operations of the hotel. You will ensure that all team members are up to date with the current knowledge of all the hotel products and services including room types, rates, facilities, food and beverage outlets, spa and health club.
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A Spa Receptionist is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met. What will I be doing? As a Spa Receptionist, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Spa Receptionist will also be required to manage customer feedback and be an effective sales person. * Assist guests and clients in an appropriate and timely manner * Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services * Ensure client experience is proficient including bookings, payments, and consultation cards * Adhere to cash handling procedures
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The First Collection- Business Bay
Dubai
Unspecified
The primary responsibility of this role is to align to the Front Office Department policies and procedures to deliver exceptional service behaviour and create the right environment which our colleagues can experience that will help them to be responsive, respectful, deliver great guest experience and build customer service culture. Front Desk Supervisor is responsible for greetings, checking guests in and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Front Desk Supervisor is responsible for the supervision of the Front Office team and will also assist the Duty Managers in daily front office operations. As the company representative, you will make guests feel amazing, create warmth and strike up conversation.
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Qasr Al Sarab Desert Resort by Anantara
Abu Dhabi
Competitive
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * To ensure all email queries are replied to in a professional manner * To follow up with Marketing, Sales and Reservations on Group Bookings and Package Reservations and that the spa treatments are scheduled accordingly * To answer all guest questions regarding spa offerings, appointment availability, length and cost of treatments. * To effectively suggest alternatives to guests if their first requests can not be met.
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Millennium Place Hotel Barsha Heights & Apartments L.L.C.
United Arab Emirates
Competitive Salary Package
Hayyakum! We are a 4-star city hotel in Barsha Heights, Dubai. We are around the corner from the iconic shopping Mall Mall of the Emirates and minutes away from Jumeirah Beach and The Dubai Marina, Dubai Internet City Metro station is also located at a walking distance from the hotel. The 2 twin towers offers 917 modern and spacious sky view rooms, suites, furnished apartments and pent house. The hotel has multiple diningoptions from an international cuisine atM OneandM Twowhich serves international buffet breakfast, lunch & dinner as well as la carte options. For light bites we have Level Social our Lobby café and backed by an impressive collection of la carte hi-tea and set menu dinners atTwenty9 loungewith a spectacular sky view. Other facilities include Business Centre, Health Club, Swimming Pool, Spa and Salon.
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Frequently Asked Questions

How many permanent Front Desk Agent jobs are available on CatererGlobal?
There are 22 permanent Front Desk Agent jobs available on CatererGlobal right now.
What other similar jobs are there to permanent Front Desk Agent jobs?
As well as permanent Front Desk Agent jobs, you can find Receptionist, Front Office, Guest Service Agent, amongst many others.
Which industry do permanent Front Desk Agent jobs belong to?
Permanent Front Desk Agent jobs are part of the Administration industry.