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Job Description You will oversee the day-to-day operations of the Front Office, maintaining Front Office and brand standards and maximizing the quality level of products and services to achieve the highest guest satisfaction. This will include managing the performance of the team members: designing, implementing and monitoring the impact of training (including IT systems and guest service procedures) for all Front Office team members, capturing and implementing best current practice SOPs relating to Front Office operation. Manage the functioning of all departmental team members, facilities, sales and costs, to ensure maximum departmental profit. Drive the implementation of all sales and promotional programmes of the property, taking personal responsibility for driving upselling and ensuring the team has the most up to date knowledge of the property. Qualifications
Job Description You will oversee the day-to-day operations of the Front Office, maintaining Front Office and brand standards and maximizing the quality level of products and services to achieve the highest guest satisfaction. This will include managing the performance of the team members: designing, implementing and monitoring the impact of training (including IT systems and guest service procedures) for all Front Office team members, capturing and implementing best current practice SOPs relating to Front Office operation. Manage the functioning of all departmental team members, facilities, sales and costs, to ensure maximum departmental profit. Drive the implementation of all sales and promotional programmes of the property, taking personal responsibility for driving upselling and ensuring the team has the most up to date knowledge of the property. Qualifications
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We have extended your search with 4 more results from outside the region

Habtoor Grand Resort Autograph Collection LLC
United Arab Emirates
Unspecified
Job Title: Front Office Receptionist (German Speaking)) Scope ofrole: Toassist guests in all Front Office-related functions in an efficient, courteous and professional manner that maintains high standards of service and hospitality. Registers guests and assigns rooms, accommodates special requests whenever possible. Thoroughly understands and adheres to proper credit, checks cashing, and cash-handling policies and procedures. Understands room status and room status tracking. Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Possesses a working knowledge of reservation department, takes same day reservation and future reservation when necessary. Knows cancellation procedures.
Job Title: Front Office Receptionist (German Speaking)) Scope ofrole: Toassist guests in all Front Office-related functions in an efficient, courteous and professional manner that maintains high standards of service and hospitality. Registers guests and assigns rooms, accommodates special requests whenever possible. Thoroughly understands and adheres to proper credit, checks cashing, and cash-handling policies and procedures. Understands room status and room status tracking. Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Possesses a working knowledge of reservation department, takes same day reservation and future reservation when necessary. Knows cancellation procedures.
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Tryp by Wyndham Dubai
United Arab Emirates
Unspecified
Promptly reports emergencies, accidents, injuries, missing items, damage, engineering items and safety hazards to the management. Reports any deviations from policies, procedures, brand standards and regulations to the management. Should be knowledgeable on hotel facilities and services to assist guests as appropriate and ensures all communication containing company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner. * Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards. * Be familiar with all the Front Office software required for the Front Office Receptionist. * Ensure that all hotel standards are met when serving the guests and handling information.
Promptly reports emergencies, accidents, injuries, missing items, damage, engineering items and safety hazards to the management. Reports any deviations from policies, procedures, brand standards and regulations to the management. Should be knowledgeable on hotel facilities and services to assist guests as appropriate and ensures all communication containing company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner. * Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards. * Be familiar with all the Front Office software required for the Front Office Receptionist. * Ensure that all hotel standards are met when serving the guests and handling information.
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Habtoor Grand Resort Autograph Collection LLC
United Arab Emirates
Unspecified
Job Title: Front Office Receptionist (Russian ) Scope ofrole: Toassist guests in all Front Office-related functions in an efficient, courteous and professional manner that maintains high standards of service and hospitality. Registers guests and assigns rooms, accommodates special requests whenever possible. Thoroughly understands and adheres to proper credit, checks cashing, and cash-handling policies and procedures. Understands room status and room status tracking. Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Possesses a working knowledge of reservation department, takes same day reservation and future reservation when necessary. Knows cancellation procedures.
Job Title: Front Office Receptionist (Russian ) Scope ofrole: Toassist guests in all Front Office-related functions in an efficient, courteous and professional manner that maintains high standards of service and hospitality. Registers guests and assigns rooms, accommodates special requests whenever possible. Thoroughly understands and adheres to proper credit, checks cashing, and cash-handling policies and procedures. Understands room status and room status tracking. Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Possesses a working knowledge of reservation department, takes same day reservation and future reservation when necessary. Knows cancellation procedures.
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Miramar al aqah beach resort
United Arab Emirates
Unspecified
Requirements * Degree or Diploma in Hospitality Management is a plus. * Minimum 2 to 3 years work experience as Front Office Agent, within an International hotel/resort. * Prior experience working with Opera and other related systems. * Strong interpersonal and problem solving abilities and the ability to lead by example. * Fluency in English; additional languages are a plus.
Requirements * Degree or Diploma in Hospitality Management is a plus. * Minimum 2 to 3 years work experience as Front Office Agent, within an International hotel/resort. * Prior experience working with Opera and other related systems. * Strong interpersonal and problem solving abilities and the ability to lead by example. * Fluency in English; additional languages are a plus.
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Frequently Asked Questions

How many permanent Front Desk Agent jobs are there in Abu Dhabi?
There are 5 permanent Front Desk Agent jobs within 20 miles of Abu Dhabi available on CatererGlobal right now.
What other similar jobs are there to permanent Front Desk Agent jobs in Abu Dhabi?
As well as permanent Front Desk Agent jobs in Abu Dhabi, you can find permanent Receptionist, Guest Service Agent, Front Office, amongst many others.
Which industry do permanent Front Desk Agent jobs in Abu Dhabi belong to?
Permanent Front Desk Agent jobs in Abu Dhabi are part of the Administration industry.