NEWGuest Experience Expert- Front Desk AgentThe Ritz-Carlton, Dubai International Financial CentreUnited Arab EmiratesRecentlyUnspecified1. Entry Level 2. Perform all check-in and check-out tasks 3. 4. Inform customers about payment methods and verify their credit card data 5. Register guests collecting necessary information (like contact details and exact dates of their stay) 6. Welcome guests upon their arrival and assign rooms 7. Provide information about our hotel, available rooms, rates and amenities 8. Respond to clients complaints in a timely and professional manner 9. Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs 10. Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests 11. Upsell additional facilities and services, when appropriate 12. Maintain updated records of bookings and paymentsmore
PREMIUMNEWAssistant Banquet ManagerJW Marriott Marquis DubaiDubaiRecentlyCompetitiveJob Category Food and Beverage & Culinary Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Entry level management position that is responsible for the daily operations of Banquets. Position assists with menu planning, maintains sanitation standards, assists servers and hosts on the floor during peak meal periods and supervises banquet, where applicable. Responsibilities include ensuring guest and associate satisfaction while maintaining the operating budget. Accountable to ensure standards and legal obligations are followed. * A Full Time position based at JW Marriott Marquis Dubai. * Number of Direct Reports - Based on operations * Titles of Direct Reports - Supervisor/Captain/Shift Leader and belowmore
NEWKids Club AttendantAl Rayyan Hotel Doha - Curio Collection By HiltonDohaRecentlyUnspecifiedA Kids Club Attendant is responsible for ensuring the smooth and efficient operation of the Kids Club and that all rules and regulations of the facility are adhered to. What will I be doing? * Assists the team in the day to day running of the kids club operations and resort activities * Completes admin tasks such as sc heduling and maintenance reporting etc * Conducts training for team members * Providing information to guests and ensuring a fun and safe environment for all children aged 3-12 years, by following the Kid's Club operational childcare standards, policies, procedures and health guidelines. * Ensuring that the Hilton brand standards are followed and being responsible for supervising guests and children, in addition to ensuring that reception protocols are followed with regards to entry and exit procedures and payments are made where necessary.more
NEWCentral Reservations ManagerYas Plaza HotelsAbu DhabiRecentlyUnspecifiedTo be responsible for the efficient management of the Reservations department operations. Making sure all approved standards and policies are implemented and adhered to create a healthy working environment focusing on SOPs, people development, exceptional customer service and values. Key Duties and Responsibilities * Ensure all reservation enquires are professionally, and promptly handled within standard timelines and ensure that there is no loss of business across Yas Plaza hotels. * Cross checks and verifies all booking entries in the system and monitors email correspondences checked by Reservations Supervisor. * Conduct training to existing and new agents in the team to maintain and improve reservation selling skills. * Handle and resolve Guest issues in a positive manner so as to protect company revenue and result in Guest satisfaction.more
PREMIUMNEWHuman Resources ManagerJW Marriott Marquis DubaiDubaiRecentlyCompetitiveJob Category Human Resources Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Management Description for Internal Candidates The HR Manager supports the Director of Human Resources Operations and Multi Property DHR in leading and managing the Human Resources team, to carry out the daily activities of the Human Resource Office including oversight of recruitment, employee relations & engagement and total compensation. Additionally, the HR Manager focuses on delivering HR services that exceed the needs of associates and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures. Education and Experiencemore
PREMIUMNEWMulti-Property Sales CoordinatorJW Marriott Marquis DubaiDubaiRecentlyCompetitiveJob Category Sales & Marketing Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Responsible for providing administrative and research support to the Proactive Sales Team as well as proactively researching sales leads to achieve an agreed number of appointments for the on property Sales Team and managing a portfolio of telesales accounts to an agreed target. Responsible for ecommerce administration for the hotels to include the full maintenance of HWS to audit standard, epic as required, Identifies new business leads in conference, group and transient markets and researches these for the on property team as required.more
NEWExecutive Director of FinanceKatara Towers Hotels ManagementQatarRecentlyUnspecified-Responsible for managing the Accounting Department staff and activities ensuring that all routines and reporting procedures are completed accurately and on a timely basis. -Review the final input into the general ledger from the various sources, to identify and reconcile the items affecting the balance sheet and to report on the financial results as required. -Maintain control over income expenses, assets and liabilities of the Hotel. Liaise closely with other Department heads to ensure financial information is received / or distributed on a timely basis. It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility. Speaking and understanding, reading and writing Bachelors Degree in Finance, Accounting or any other related field preferred.more
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