PREMIUMNEWConciergeW Doha Hotels & ResidencesDohaRecentlyCompetitivePosting Date Jun 19, 2022 Job Category Rooms & Guest Services Operations Location W Doha, West Bay, Zone 61, Doha, Qatar, Qatar Brand W Hotels Schedule Full-Time Relocation? Position Type Non-Management Located Remotely? Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox. Retox. Repeat.more
PREMIUMNEWConcierge AgentSheraton Grand Hotel DubaiUnited Arab EmiratesRecentlyUnspecifiedThe concierge at Sheraton Grand Hotel, Dubai serves as a Hub Help Desk that provides our guests with guidance throughout their stay. Our concierges are the ultimate creators of the guests experiences and by using their passion to serve they will play a vital role in our GSS being a factor of satisfaction and as a result building loyalty beyond reason. Concierge services will be provided in harmony with Sheraton Core Values (warm, Connecting, community). Ensure that services provided are in harmony with our Sheraton core values Ensure that our guests receive an on brand arrival/departure experience. Acknowledge and recognize Loyalty members. Ensure strict compliance with Sheraton Brand Standards in all related tasks and duties achieving 90% or above in the LRA inspectionmore
FEATUREDNEWSpa ConciergeEmirates PalaceAbu DhabiTodayCompetitive* Support companys philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement * Support companys philosophy and company culture through the use of Departmental Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement * Support companys philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T. as part of ensuring Guest Satisfaction and the achievement of our Mission Statement Operations * Keep work area clean and neat at all times * Must follow all Standards and Procedures as taught by legendary trainers or Spa Supervisor * To ensure that a high standard of service is maintained throughout the Spa o Front Desk o Spa Retail Area o Relaxation Areamore
PREMIUMNEWChief ConciergeRixos Premium DubaiDubaiTodayUnspecified* Oversees all concierge operations with a focus on ensuring that the highest levels of hospitality and service are provided. * Represents Concierge Department in resolving any guest or hotelrelated situation. * Manages the flow of questions and directs guests within the lobby. * Provide information on facilities and services, events and attractions, tours, travel routes and transportation schedules to Hotel Guests * Create and coordinate work schedules and assign posting positions, maximizing coverage and optimizing efficiency of a Team at all times. * Record guest requests for luggage and valet service and train employees on venue features and services. * Ensuring the driveway, lobby, entrance and baggage storage areas are clean and presentable * Previous experience of Concierge Management, Developing and Building Teams, Opera, Team Supervisingmore
PREMIUMNEWHead ConciergeRixos Marina Abu DhabiAbu DhabiRecentlyUnspecifiedRixos Marina Abu Dhabi is looking forHead Concierge. Supervise all activities of the team. Utilize interpersonal and communication skills to lead, influence, and encourage others; advocate sound financial/business decision-making; demonstrate honesty/integrity; leads by example. Encourage and builds mutual trust, respect, and cooperation among team members. Serve as a role model to demonstrate appropriate behaviors. Supervise and manage employees. Manage all day-to-day operations. Understand employee positions well enough to perform duties in employees' absence. Establish and maintain open, collaborative relationships with employees and ensures employees do the same within the team. Ensure concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.more
PREMIUMNEWBell CaptainJW Marriott Marquis DubaiDubaiRecentlyCompetitivePosting Date Jul 01, 2022 Job Category Rooms & Guest Services Operations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates Brand JW Marriott Schedule Full-Time Relocation? Position Type Non-Management Located Remotely? Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.more
PREMIUMNEWBellmanPalazzo Versace Hotel DubaiDubaiRecentlyUnspecifiedGeneric Comprehensive knowledge of the Hotel and Residences, including all departments, services and outlets Always have a smiling, helpful and friendly attitude towards colleagues and guests alike and provide a courteous and professional service at all times Actively use the guests name Be aware of and follow all relevant SOPs, Policies and Procedures of Palazzo Versace Act as a sales person of Palazzo Versace and is able to sell our products Perform any related duties as requested by the Front Office Management Well informed of current in-house functions and events taking place Bellboy Assist guests with loading and unloading of luggage as well as delivering it to and collecting it from the guests room ensuring that no damage is being done to any piece of luggage. Ensure all luggage is scanned by Security before delivering to the guest roommore
PREMIUMNEWBellmanRixos Marina Abu DhabiAbu DhabiRecentlyUnspecifiedRixos Marina Abu Dhabi is looking for Bellman. * Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage. * Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up. * Maintains accurate records / documentation, as per operational and organizational requirements. * Co-ordinates with Front Office to ensure that payment of guest folios is protected at all times, vis--vis scanty baggage procedure & release of guest bags on departure. * Escorts guests to their rooms. For the first time guests, explain hotel facilities. In the room explain room facilities such as (how lights & TV function, safe, AC, fire exit, etc.)more
PREMIUMNEWW Insider - Guest Relations SupervisorW Doha Hotels & ResidencesDohaRecentlyCompetitivePosting Date Jun 28, 2022 Job Category Rooms & Guest Services Operations Location W Doha, West Bay, Zone 61, Doha, Qatar, Qatar Brand W Hotels Schedule Full-Time Relocation? Position Type Non-Management Located Remotely? Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox. Retox. Repeat.more
FEATUREDNEWStaff Accommodation AttendantThe Westin DohaDohaRecentlyCompetitivePosting Date Jun 21, 2022 Job Category Housekeeping & Laundry Location The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar Brand Westin Hotels & Resorts Schedule Full-Time Relocation? Position Type Non-Management Located Remotely? At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests' well-being, and we're energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay.more
FEATUREDNEWService ManagerShangri-la JeddahJeddahRecentlyCompetitiveOur name, Shangri-La, was inspired by James Hilton's legendary novel "Lost Horizon". Hilton's book was about a tranquil haven in the mountains of the Himalayas, called Shangri-La, which cast a spell on all who resided there. Shangri-La Hotels and Resorts began in 1971 with our first luxury hotel in Singapore. Today, the group comprises over 100 hotels and resorts in key cities in the Asia Pacific, North America, Europe, and the Middle East. Based in Hong Kong, we are expanding globally with developments underway throughout Asia, Australia, and the Middle East. Shangri-La Hotel, Jeddah will be housed in a prominent development with a 235-room hotel and serviced residences in Jeddah, the second-largest city in Saudi Arabia and the principal gateway to Mecca.more
FEATUREDNEWDirector of Sales & Marketing Europe - ClusterLILY HOTELS-Maldives - Dhonakulhi IslandMaldivesRecentlyAttractive packageand Hotels Pvt Ltd. counts almost 20 years of experience in operating resort properties in the Maldives and gaining confidence in the international market. The numerous awards won by both the properties (Hideaway Beach Resort & Spa, Lily Beach Resort & Spa) managed by the company are evidence to the success of the company. We are committed to dynamic growth and service excellence build upon our heritage of traditional hospitality. We strive to consistently meet and surpass guests, employees and other stakeholders expectations. We feel pride in making efforts to position the Maldives through new concepts and facilities. * Responsible for all Sales & Marketing management and creating long lasting relationships * Responsible for prospecting new accounts concierge companies, luxury agents.more
NEWSales & Events ExecutiveSkelmore Hospitality Partners Co. LLCUnited Arab EmiratesRecentlyUnspecifiedPosition Profile / Job Purpose Responsible for planning, development, and implementation of creative marketing and communications plan. Your task will also involve supporting the Sales & Events Manager, where relevant, in Sales activities both internal and external in respect to content. Within the organization, the position has primary working relationships with the Digital Marketing Manager, COF, GM. Outside the organization, the position coordinates with Nakheel Management, Hotels, Corporates, Agencies, Concierges, Companies and Individuals Responsible for generating revenue through primarily marketing initiatives, and secondarily through sales. Responsible for growing existing contacts to improve the outlet's performance in the marketplace.more
FEATUREDNEWButlerERTH, Abu DhabiAbu DhabiTodayUnspecifiedJob Role The Mudeef Butler is well versed and uses refined language and behaviour according to the Brand Values by providing bespoke experiences and services to fulfil all guest needs during pre-arrival, check-in, throughout the stay, and upon departure, in partnership with other departments in the hotel operation, and verifying that other departments supporting butler services are equipped to meet guest needs. The Mudeef Butler duties include, but are not limited to, building rapport with guests, proactively anticipating guest needs, and acting upon them where possible. Job Responsibilities * Liaison with GR, Concierge, FD, Room Service, Culinary, Security, and operational departments regarding the necessary logistics of the guest journey, send guest profiles with preferences and itineraries.more
NEWClub Sofitel ManagerSofitel Melbourne On CollinsAustraliaTodayCompetitive* Please check youreligibility to apply via theAustralian Government Website. Department:Club Sofitel / Front Office Reports To:Front Office Manager * Internal:Food & Beverage, Sales & Marketing, Talent & Culture, Engineering, Finance, Revenue & Distribution * External:Suppliers, Regulators, Guests, Clients, General Public Position Overview To provide a sense of belonging and a positive emotional experience to all Club Sofitel guests of the hotel by maintaining a contact point to assist them during their stay. This exceptional service ensures that their hotel experience tailored to their needs and desires throughout their journey with Sofitel. The Club Sofitel Manager demonstrates the Heartist principles in managing guests and the ambassadors in support of the business objectives. Key Responsibilities/ Dutiesmore
PREMIUMNEWRooms ControllerJW Marriott Marquis DubaiDubaiRecentlyCompetitivePosting Date Jul 01, 2022 Job Category Rooms & Guest Services Operations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates Brand JW Marriott Schedule Full-Time Relocation? Position Type Non-Management Located Remotely? Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.more