Demonstrates Dusit F&B standards in all interactions. Ensures that the standards of Dusit Hotels & Resorts are maintained and highly implemented. Supervises, coordinates and gives directions to the entire team of colleagues in a very efficient and correct manner. To promote good relationship to the guests and colleagues. Updating all colleague logs/ files. Participate in service as necessary in accordance with the restaurant needs. Ensure hotel grooming and personal appearance standards are met. Control stocks for daily use in the restaurant to ensure restaurant’s service requirements are met. Control breakage, waste and spoilage. Ensures Safe and Healthy work environment for all the guests and the colleagues. Conduct all administrative work required. Maintaining the restaurant’s cleanliness as well as ensuring all maintenance needs are looked after. Checks expiry dates and non-dated products on a daily basis. Schedules Guest Reservations and arranges for private function or special party.
Mandarin Oriental Hotel Group Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. Mandarin Oriental, Doha Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay. At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations. Main Responsibilities Overseeing of Spa Reception and Retails, Male and Female Relaxation Rooms, Male and Female Changing Rooms, Heat and Water Experiences, Fitness, Pools, Linen Room, Preparation Room and Offices. In the absence of Director of Spa & Wellness, will be in charge of the daily spa operations which includes b
Role Objective: Primarily responsible for serving guests within our restaurants/cafe’s, their main function is to provide efficient service and excellent hospitality to all our guests daily. In addition, a server will be responsible for cash control elements, food quality and managing guest dissatisfaction. Responsible for selling and up selling restaurant offering. Key Accountabilities Know-How (for all levels) Able to relate to people in a pleasant and cooperative manner Works as part of a team supporting and assisting team members where possible Contributes to the team by performing to a high standard in all tasks Takes food orders from guests and communicates these orders efficiently to the kitchen Attends to the needs of the guests recognizing the requirements often before the guests know they need something. Ensures the sequence of service for the respective brand is followed 100% for every guest
We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service. As a Specialty Outlet Manager you are responsible for the short and long term planning and the management of the respective outlet operations in the front and back of house to achieve customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as: Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times Conduct regular training sessions with the assigned team in line with the departmental SOP’s Evaluate the performance of the assigned team and initiate internal development and promotions Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours Handle the welcome and seating of arriving guests with the assistance of the Hostess Maintain a professional and friendly relationship with the outlet patrons Establish and update the outlet’s database of regular guests Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness an
MEDIA ONE IS AN INSPIRING DESTINATION WITH A WHOLE LOT OF PERSONALITY! One of the best hotels in Dubai, located in the heart of the city, we are hiring some enthusiasts to join our award winning team! We are looking for vibrant & fun Commis III to come on board. We are looking for someone who will go beyond the Ordinary for the guests.... and each other. This person in their role will be required to: · Works according to the instruction of the senior enthusiasts · Ensure the specs are 100% followed and executed · Assisting with receiving and arranging newly delivered food items · Assists with the preparation, presentation, decoration and storage of food items
Job Brief The Sommelier is responsible to supervise the day-to-day operation of the hotel's wine stock. Maintains quality standards in conformity to Constance Lemuria. He/She also produces all wine orders as well as a monthly wine sales analysis. Duties And Responsibilities : Plan, coordinate and control all wine organization and activities. Apply and ensure application of standards and procedures as define in the standard operating manual. Apply and ensure application of procedures and regulations concerning hygiene and safety as well as alcoholic beverage service. Make sure that all materials and equipment made available for wine service are correctly used and participate accordingly in inventory process. Be able to manage the wine service in the different outlets and have product knowledge in wine and also other alcoholic beverages such as cocktails, beers and spirits. Guide guests in their choice of wine to accompany their food and advise them on any other accompaniments to a meal such as classic aperitifs, cocktails, cigars, digestives as well as liqueurs.
¨ Greet all guests in a genuinely warm, sincere and welcoming manner using eye contact, with a smile. ¨ Engage with all guests to understand there needs and requests, listen diligently and repeat all requests back to guests for confirmation if needed. ¨ Provide knowledgeable feedback to all guests upon request. ¨ Must have a total understanding of the telephone system of the Abu Dhabi Golf Club. ¨ Have a complete and total understanding of the operational hours and promotional activity of entire Abu Dhabi Golf Club. ¨ Have a complete and total understanding of the restaurant layout, seating plans, seat numbers and operational demands of the restaurant. ¨ Must have a fair understanding of all food and beverage table presentations, restaurant presentation, crockery, cutlery and glassware usage.
About the Plate Bakery and Cafe New restaurant opening in Abu Dhabi where we will be baking home made fresh pastries, serving quality coffee beans, organic breakfasts, salads with starters, and main courses. We are looking for hardworking, consistent, and enthusiastic employees, ready to give their 100% in creating a strong new team and help build the future of the brand. The concept is based on a modern kitchen bakery café, our menu is freshly prepared in the restaurant and includes an international twist of flavors while most importantly maintaining the quality of our work and food. We are looking forward to having a strongly experienced and confident working team, ready to join a new restaurant with a new family and in a friendly neighborhood. About the Role: We are looking for a skilled Cook to prepare delicious meals according following the menu. You will cook dishes that will delight our customers with their taste and in a timely manner. An excellent cook must be able to follow instructions in cooking and delivering well-prepared meals. They must be deft around the kitchen and able to multitask. Experience in using various ingredients and a range of different cooking techniques is also important. Skills & Requirements:
Elegance and exclusivity in one of the most thrilling areas of Dubai Located in the exclusive area of Palm Jumeirah, luxury, seal of the Royal Hideaway brand, accompanies each of the 279 rooms and suites to each of the 285 apartments. Next to a magnificent private beach, the hotel compliments its rooms with exclusive service, including impressive restaurants where guests can enjoy extraordinary dishes and authentic flavours, from the award-winning Khyber restaurant to the iconic Dukes Bar. The hotel also has a relaxing indoor swimming pool on the 14th floor, as well as an innovative Kids Club for the youngest members of the family. In addition, this 5-star hotel is home to 7 meeting rooms and spaces for weddings and is easy to access—it’s only a 10-minute drive to the Dubai and Nakheel Mall and 20 minutes by car to the Dubai International Airport (DXB), among other places of interest. We are looking for a Outlet Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
1.1.1.Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests. 1.1.2.Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink) 1.1.3.Register and process check in/out for all VIPs guests efficiently and professionally. Escort VIP guests to their rooms. 1.1.4.Update guest information into the computer after a complete check in. 1.1.5.Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure. 1.1.6.Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed 1.1.7.Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time 1.1.8.Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up 1.1.9.Handle issuance of guest room key cards and ensure effective control for guest security. 1.1.10.Ensure that all messages, mails and packages are delivered to the guest room. 1.1.11.Assist at the Information counter, Foreign E
Rixos Premium Dubai is looking for passionate and guest oriented Guest Relations Agent : Main Responsibilities: Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction Respond to guests needs and anticipate their unstated ones Expect and react promptly to guests’ requirements and inquires Actively listen and resolve guests’ complaints Oversee and coordinate all arrivals and departures of special guests (VIPs) Coordinate and manage communication between guests and staff Promote all amenities, conveniences and programs offered Requirements: Proven working experience as GRA Working experience in hospitality Proficiency in English, Russian, German or French knowledge will be considered an asset Excellent problem resolution skills along with outstanding communication and active listening skills Ability to work flexible hours Highly responsible and reliable with a professional presentation BS degree in hospitality management, business administration or related field
JOB ROLE The Head of Marketing is an integral part of team, who creates and executes property-level communications to our customers. The role promotes on-brand messaging to customers through traditional, digital, and social media channels all intending to enhance the image of the club & hotel. You will be responsible to build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share and building a broader portfolio and brand awareness. As part of the Sales and Marketing Team, this role is fully connected to resources in the UAE region, also gets to do a bit of everything, from balancing traditional and digital marketing and E-Commerce activities to contributing to public relations (PR) activities for the hotel. JOB RESPONSIBILITIES · Executes annual marketing plan to budget, in consultation with the COO, Executive Directors and Operations Leaders. · Partners with Operations teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel. · Acts as the liaison between the marketing departme
Admin Assistant (Executive Office) The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection. POSITION SUMMARY Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Open, read, and prepare answers to routine letters. Locate and attach appropriate files to incoming correspondence requiring replies. Take and distribute meeting minutes to appropriate individuals. Handle and distribute incoming and outgoing mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, d
1.1.1. To keep up-to-date with the Guest Service results and to improve where it is required. 1.1.2. To send confirmation letters each evening to the guests with details of their requested treatments. 1.1.3. To have a thorough knowledge of all well-being services and departments as well as other applicable services offered by the hotel. 1.1.4. To ensure maximum room and therapist occupancy at all times. 1.1.5. To notify the Spa Supervisor& Spa Manager immediately of any guest complaints 1.1.6. To be fully aware of current and future services offered by the hotel and to make suggestions for improvement, expansion or creation of new services. 1.1.7. To remain up to date with local and international trends in the beauty, health and leisure services through internet, magazines and other applicable media. 1.1.8. To actively up sell all the appropriate Spa s
DUTIES & RESPONSIBILITIES: 1.1.1 To direct and guide the spa team in providing efficient, prompt, and personalized service to all guests in a safe and hygiene environment, in order to maximize guest satisfaction and organizational profitability in an atmosphere of teamwork and high employee morale. 1.1.2 Responsible for keeping SPA and surrounding areas in a thoroughly clean, well-maintained condition. 1.1.3 Strictly follow Lost and found procedure. 1.1.4 Exercise and control strategies to break even while looking at ways and means for cost reduction without affecting quality. 1.1.5 Provide regular market research / feed back on competition / updating of pricing and market positioning of the product. 1.1.6 Divise various schemes and packages to contribute to increasing profitability. 1.1.7 Effectively manage recreation department to maintain brand standards and achieve budget and other agreed objectives.
*currently Rabban Suites, will br rebranded to voco Doha West Bay Suites and IHG Hotel* KEY DUTIES AND ACCOUNTABILITIES § Ensures all food is prepared fresh and is of the highest quality § Ensure the correct preparation and presentation of dishes in accordance with menu cards and produced on a consistent basis. § Strictly adheres to all recipes, methods and instructions from supervisor. § Consistently checks temperatures in foods and follows proper procedures in regardsto chilling, re-heating, and holding food. § Checks outlet upon arrival to determine status of outstanding safety, or equipment issues § Checks outlet prior to leaving to ensure cleanliness, proper disposal/removal of food, and proper storing and labeling §
About Al Raha Beach Hotel The Al Raha Beach Hotel is a truly dynamic destination. Just a 40-minute drive from Dubai and 10 minutes away from Abu Dhabi International Airport, in the stunning Al Raha Beach area overlooking the pristine Gulf shoreline, it’s ideally situated for the discerning business or leisure traveller. Abu Dhabi, the UAE Capital, offers a vast array of popular attractions like Sheikh Zayed Grand Mosque, one of the world's most impressive landmarks, Yas Island, for a 360° entertainment experience from Ferrari World Abu Dhabi, Yas Mas Marina Circuit or Yas Waterworld and Warner Bros., the iconic Louvre Abu Dhabi, the first universal museum in the Arab World, and more. Scope of Work: To assist guests and recreation members with the safe use of the poolside facilities ensuring service excellence at all times. Job Responsibilities: 1. Keeps a vigilant eye on all swimming pools to ensure that all rules and regulation are
A Lifeguard is responsible for supervising and ensuring the safety of swimmers to deliver an excellent Guest and Member experience while ensuing swimmers are adhering to pool rules and regulations. Responsible for maintaining the cleanliness and hygiene in the Pool, particularly the PH control and adhering to municipality standards. Skills and Knowledge Must be able to assist guests with inquiries Must be able to speak and write in English Must be able to speak and write in a language any other than English Must be certified as Personal Trainer Must be able to conduct professional Body composition analysis Must be confident and strong personality Education or Certification Must possess c urrent lifeguard certification with national recognized association and current CPR & First Aid certification
As a Chef de Partie, you are responsible for assisting the Sous Chef / Jr. Sous Chef in the day to day operation, taking over all responsibilities during his / her absence, striving for the highest possible Guest satisfaction. · Takes care of daily food preparation and duties assigned to him by the superiors to meet the standard and the quality set by the hotel. · Prepares the daily mis-en-place and food production in different sections of the main kitchen or any specific kitchens assigned to him/her. · Coordinates daily tasks with the Sous chef / Jr. Sous Chef. · Follows the instructions and recommendations from the immediate superiors to complete the daily tasks. · Ensures the highest standards and consistent quality in the daily preparation and keeps up to date with the new products, recipes and preparation techniques. · Instructs and leads subordinates through th
The Assistant Bar Manager oversees the staff and operations of a bar . They are in charge of scheduling employees, managing customer complaints and ensuring the bar is stocked and inviting to customers. MAIN DUTIES: Manage the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals. Creating effective schedules and quickly resolving conflicts to ensure that bar is well staffed during peak hours. Setting and enforcing quality and safety controls. Ensuring licenses are updated and in line with current legislation. Working with diverse personalities both on the staff and patrons. Planning and taking part in promotional events. SKILLS AND QUALIFICATIONS: Restaurant ormanagement experience or more education is generally preferred. Strongunderstanding of business management and accounting principles.