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GUEST RELATION OFFICER - Russian Speaking (Female Only) Job Summary To take care of the guests from the moment they arrive through to their departure by turning their moments into memories and ensuring that they have an exceptional guest experience. Requirements * College degree in hotel management or related field * Previous experience in Front Office or Guest Services within a hotel/resort * Excellent communication skills. * Experience with Front Office Systems (Opera). * Proficient in English, both written and spoken * Russian language skills are a must.
GUEST RELATION OFFICER - Russian Speaking (Female Only) Job Summary To take care of the guests from the moment they arrive through to their departure by turning their moments into memories and ensuring that they have an exceptional guest experience. Requirements * College degree in hotel management or related field * Previous experience in Front Office or Guest Services within a hotel/resort * Excellent communication skills. * Experience with Front Office Systems (Opera). * Proficient in English, both written and spoken * Russian language skills are a must.
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LILY HOTELS-Maldives - Dhonakulhi Island
Maldives
Attractive package + Monthly Service Charge
A talented, energetic, and experienced Guest Relations Officer - German Speaking Femaleto join our Front Office team. * Ensure guest experiences and expectations are exceeded * Ensure guest requirements are attended to timely and follow-up afterwards * Adhere to Front Office SOPs * Adherer to Resort SOPs * Maintain excellent grooming standards * Provide warm welcoming service to all guests * > 2 yrs experience in similar role * Knowledgeof the role * Englishand German verbaland written communication skills * Guest oriented with focus on personalizedservice * Flexibility to respond to a range of different work situations * Ability to work under pressure in a diverse multicultural team * Excellent grooming standards * Comfortableto live and work on the IslandResort
A talented, energetic, and experienced Guest Relations Officer - German Speaking Femaleto join our Front Office team. * Ensure guest experiences and expectations are exceeded * Ensure guest requirements are attended to timely and follow-up afterwards * Adhere to Front Office SOPs * Adherer to Resort SOPs * Maintain excellent grooming standards * Provide warm welcoming service to all guests * > 2 yrs experience in similar role * Knowledgeof the role * Englishand German verbaland written communication skills * Guest oriented with focus on personalizedservice * Flexibility to respond to a range of different work situations * Ability to work under pressure in a diverse multicultural team * Excellent grooming standards * Comfortableto live and work on the IslandResort
Recently
NEW
LILY HOTELS-Maldives - Dhonakulhi Island
Maldives
Attractive package + Monthly Service Charge
A talented, energetic, and experienced Guest Relations Officer - German Speaking Femaleto join our Front Office team. * Ensure guest experiences and expectations are exceeded * Ensure guest requirements are attended to timely and follow-up afterwards * Adhere to Front Office SOPs * Adherer to Resort SOPs * Maintain excellent grooming standards * Provide warm welcoming service to all guests * > 2 yrs experience in similar role * Knowledgeof the role * Englishand German verbaland written communication skills * Guest oriented with focus on personalizedservice * Flexibility to respond to a range of different work situations * Ability to work under pressure in a diverse multicultural team * Excellent grooming standards * Comfortableto live and work on the IslandResort
A talented, energetic, and experienced Guest Relations Officer - German Speaking Femaleto join our Front Office team. * Ensure guest experiences and expectations are exceeded * Ensure guest requirements are attended to timely and follow-up afterwards * Adhere to Front Office SOPs * Adherer to Resort SOPs * Maintain excellent grooming standards * Provide warm welcoming service to all guests * > 2 yrs experience in similar role * Knowledgeof the role * Englishand German verbaland written communication skills * Guest oriented with focus on personalizedservice * Flexibility to respond to a range of different work situations * Ability to work under pressure in a diverse multicultural team * Excellent grooming standards * Comfortableto live and work on the IslandResort
Recently
NEW
LILY HOTELS-Maldives - Dhonakulhi Island
Maldives
Attractive package + Monthly Service Charge
A talented, energetic, and experienced Guest Relations Officer - Female (ArabicSpeaking)to join our Front Office team. * Ensure guest experiences and expectations are exceeded * Ensure guest requirements are attended to timely and follow-up afterwards * Adhere to Front Office SOPs * Adherer to Resort SOPs * Maintain excellent grooming standards * Provide warm welcoming service to all guests * > 2 yrs experience in similar role * Knowledgeof the role * Englishand French or German verbaland written communication skills * Guest oriented with focus on personalizedservice * Flexibility to respond to a range of different work situations * Ability to work under pressure in a diverse multicultural team * Excellent grooming standards * Comfortableto live and work on the IslandResort
A talented, energetic, and experienced Guest Relations Officer - Female (ArabicSpeaking)to join our Front Office team. * Ensure guest experiences and expectations are exceeded * Ensure guest requirements are attended to timely and follow-up afterwards * Adhere to Front Office SOPs * Adherer to Resort SOPs * Maintain excellent grooming standards * Provide warm welcoming service to all guests * > 2 yrs experience in similar role * Knowledgeof the role * Englishand French or German verbaland written communication skills * Guest oriented with focus on personalizedservice * Flexibility to respond to a range of different work situations * Ability to work under pressure in a diverse multicultural team * Excellent grooming standards * Comfortableto live and work on the IslandResort
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The Retreat Palm Dubai MGallery by Sofitel
United Arab Emirates
Competitive Salary
Located at the East Crescent of Palm Jumeirah, MGallery by Sofitel the Palm is envisioned as the first holistic health and wellness resort in the UAE. The seven-story property features 255rooms and suites with sophisticated fixtures and first-rate amenities, of ultra-comfort and indulgence during the stay. With its distinctive concept, we offers just not spa and beauty treatments, but various wellbeing and lifestyle packages, from proper diet & nutrition, fitness classes & health treatments, and would host certified nutritionist and wellness coach for the programs such weight loss, both for kids and adult. Fitness classes planned will include yoga, tai chi, pilates, and aerobics.
Located at the East Crescent of Palm Jumeirah, MGallery by Sofitel the Palm is envisioned as the first holistic health and wellness resort in the UAE. The seven-story property features 255rooms and suites with sophisticated fixtures and first-rate amenities, of ultra-comfort and indulgence during the stay. With its distinctive concept, we offers just not spa and beauty treatments, but various wellbeing and lifestyle packages, from proper diet & nutrition, fitness classes & health treatments, and would host certified nutritionist and wellness coach for the programs such weight loss, both for kids and adult. Fitness classes planned will include yoga, tai chi, pilates, and aerobics.
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Job Brief To look after Non-English speaking guests and therefore organizing their reservations, arrivals, in house stay, requests, departures. * To ensure materials is in place for Reservation, arrivals, in house stay, request, and departure * To organize Non-English speaking guest's reservation, arrivals, requests, in house stay, and departures. * To follow up on Non-English speaking guests issues. * To ensure all customers requests are handle quickly and effectively * Check registration cards to ensure that all details necessary have been recorded. * Update all existing and new guests' history files as and when new information arrives. * Monitor Guest comments cards and compile and distribute monthly guest comments. * Perform analysis of guests comments for management on a monthly basis. * Compile and effect mailing lists when required by hotel.
Job Brief To look after Non-English speaking guests and therefore organizing their reservations, arrivals, in house stay, requests, departures. * To ensure materials is in place for Reservation, arrivals, in house stay, request, and departure * To organize Non-English speaking guest's reservation, arrivals, requests, in house stay, and departures. * To follow up on Non-English speaking guests issues. * To ensure all customers requests are handle quickly and effectively * Check registration cards to ensure that all details necessary have been recorded. * Update all existing and new guests' history files as and when new information arrives. * Monitor Guest comments cards and compile and distribute monthly guest comments. * Perform analysis of guests comments for management on a monthly basis. * Compile and effect mailing lists when required by hotel.
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Raffles The Palm Dubai - Trakhees
United Arab Emirates
Unspecified
"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the worlds largest manmade island and archipelago.
"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the worlds largest manmade island and archipelago.
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Job Brief To look after Non-English speaking guests and therefore organizing their reservations, arrivals, in house stay, requests, departures. * To ensure materials is in place for Reservation, arrivals, in house stay, request, and departure * To organize Non-English speaking guest's reservation, arrivals, requests, in house stay, and departures. * To follow up on Non-English speaking guests issues. * To ensure all customers requests are handle quickly and effectively * Check registration cards to ensure that all details necessary have been recorded. * Update all existing and new guests' history files as and when new information arrives. * Monitor Guest comments cards and compile and distribute monthly guest comments. * Perform analysis of guests comments for management on a monthly basis. * Compile and effect mailing lists when required by hotel.
Job Brief To look after Non-English speaking guests and therefore organizing their reservations, arrivals, in house stay, requests, departures. * To ensure materials is in place for Reservation, arrivals, in house stay, request, and departure * To organize Non-English speaking guest's reservation, arrivals, requests, in house stay, and departures. * To follow up on Non-English speaking guests issues. * To ensure all customers requests are handle quickly and effectively * Check registration cards to ensure that all details necessary have been recorded. * Update all existing and new guests' history files as and when new information arrives. * Monitor Guest comments cards and compile and distribute monthly guest comments. * Perform analysis of guests comments for management on a monthly basis. * Compile and effect mailing lists when required by hotel.
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Up to date information is collated on VIP arrivals expected for the day Profiles are collated and updated Knowledge is up to date on hotel facilities, functions and other tourist information, so as to give correct information to the guests All necessary facilities have been provided to VIP rooms such as fruits, flowers, cookies, bar and stationary Personalized stationary of VIPs is ready well in time Instant reservation facility is provided and followed up promptly for reservations in all our hotels Ensure all expected arrivals are properly pre registered with correct rates and address ensure rooms are blocked as per the booking and personal preference of the guests Guest complaints from all the departments are collated on a monthly basis and passed on to the management Guest complaints are converted into significant proposals Avoid duplication of guest profiles
Up to date information is collated on VIP arrivals expected for the day Profiles are collated and updated Knowledge is up to date on hotel facilities, functions and other tourist information, so as to give correct information to the guests All necessary facilities have been provided to VIP rooms such as fruits, flowers, cookies, bar and stationary Personalized stationary of VIPs is ready well in time Instant reservation facility is provided and followed up promptly for reservations in all our hotels Ensure all expected arrivals are properly pre registered with correct rates and address ensure rooms are blocked as per the booking and personal preference of the guests Guest complaints from all the departments are collated on a monthly basis and passed on to the management Guest complaints are converted into significant proposals Avoid duplication of guest profiles
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Job Category Rooms & Guest Services Operations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Audit the front office admin work; review the house reports and ensuring the front office compliance with audit requirements. * A Full Time position based at JW Marriott Marquis Dubai. * Number of Direct Reports - 0 * Titles of Direct Reports - 0 * Hotel experience is desirable but not essential * Previous experience working within a similar role in a 5star environment preferred Skills and Knowledge * Strong Communication skills (verbal, listening, writing) * Pro-active and reliable * Outgoing personality and outstanding guest service skills. * Ability to use Opera, Micros & MARSHA System and other operating systems
Job Category Rooms & Guest Services Operations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management Audit the front office admin work; review the house reports and ensuring the front office compliance with audit requirements. * A Full Time position based at JW Marriott Marquis Dubai. * Number of Direct Reports - 0 * Titles of Direct Reports - 0 * Hotel experience is desirable but not essential * Previous experience working within a similar role in a 5star environment preferred Skills and Knowledge * Strong Communication skills (verbal, listening, writing) * Pro-active and reliable * Outgoing personality and outstanding guest service skills. * Ability to use Opera, Micros & MARSHA System and other operating systems
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