POSITION SUMMARY The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. PRIMARY RESPONSIBILITIES Demonstrate financial comprehension of the cafe's budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafe's budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock's brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards a
About us Bring some soul to travel. Whether you're on a weekend trip or looking to work-from-anywhere, COSI's got you covered. Our apartments are located in the most exciting neighborhoods and cities, with an emphasis on consistent quality, inspiring design and local heritage. Together with powerful in-house technology, we're creating a digital guest journey to disrupt the traditional hospitality industry. Let's create the next generation of travel. Your mission Summary In this mission critical role you and your team will be representing COSI in the actual hospitality units, making sure every guest feels welcomed and taken care of, you will be in charge of ensuring the best service experience possible. You Will Focus On Ensure COSI guest experience standards are consistently executed Ensure the day to day operation of the allocated hospitality units within the COSI standards and legal framework Manage relationship with third-party service providers and vendors and ensure service level agreements are in place and regular quality control inspections are conducted Ensure a proactive maintenance and up-keeping program to protect and safeguard the physical conditions of the allocated units Contribute actively to develop and deliver the COSI brand and product on property Be responsible for managing conversion and cost levels though the implementation of PAR levels and proactive busine
JOB TITLE Hotel Operations Manager, Luxury Hotel, Cork JOB LOCATION Cork, Ireland SALARY ON OFFER Up to €60,000 plus 10% bonus WHAT'S NEEDED A strong individual to help manage the day to day hotel operation in a luxury hotel in Cork EMPLOYER INFORMATION Luxury Operation Solid reputation for award winning cuisine and wine service Well regarded hotel group WHAT THE JOBS ENTAILS Five days from seven Hands on approach managing the business Management of HODs
Posting Date May 23, 2021 Job Number 21050607 Job Category Procurement, Purchasing, and Quality Assurance Location W Doha, West Bay, Zone 61, Doha, Qatar, Qatar VIEW ON MAP Brand W Hotels Schedule Full-Time Relocation? N Position Type Management Located Remotely? N Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels. JOB SUMMARY The position is responsible for implementing quality assurance processes that meet the company's mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change. CANDIDATE PROFILE
Our Client, a well-reputed and large Catering & Facility Management Organization in Saudi Arabia, is on the lookout for a F&B Manager (Catering Operations) (Westerner Only) to look after the Catering Operation in Institutional Campus. The ideal candidate should have 8-10 years of relevant experience in the catering industry with minimum 5 years as Operations Manager / F&B Manager with a large Catering unit. He should have excellent managerial and administrative skills, a task master and ability to motivate and lead a team of multi-lingual personnel. - While Middle East & Africa experience is desirable others with outstanding track record are also welcome to apply. - Age Limit –minimum 45 years.
Posting Date Jul 19, 2021 Job Number 21063493 Job Category Rooms & Guest Services Operations Location The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VIEW ON MAP Brand Westin Hotels & Resorts Schedule Full-Time Relocation? N Position Type Management Located Remotely? N At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests' well-being, and we're energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you're someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise. JOB SUMMARY Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, Re
Shangri-La Hotel, Dubai The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities. Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai's popular beaches. The hotel's 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort. As Service Leader - Engineering (Electrical), we rely on you to: Manage, coach and supervise the engineering technicians Maintain electrical and mechanical plant & equipment of the hotel Manage the engineering programmes Organise the record for the future planning We are looking for someone who: Has relevant experience with an International 5* Hotel Group Understands engineering equipment in a hotel A friendly, helpful and trustworthy leader Enjoys taking on a new challenge Always prepared Communicates with fluency in E
Posting Date Jun 06, 2021 Job Number 21056811 Job Category Food and Beverage & Culinary Location The Ritz-Carlton Dubai, Post Office Box 26525, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Brand The Ritz-Carlton Schedule Full-Time Relocation? N Position Type Non-Management Located Remotely? N At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton. POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disci
Company Description: A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description: To serve the needs of the business, our guests and our colleagues by being responsible for all hotel financial matters. The Director of Finance is responsible for ensuring that all the financial affairs of the hotel are conducted to the highest standards of honesty and integrity. High ethical standards are necessary to maintain both competitive advantage and the pride and confidence of our associates, and to provide quality products and services to customers and clients. At Anantara, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all. Qualification: Degree in management, finance and accounting, economics, business laws. Minimum of 2 years experience in the same role in 5* hotel and resort Solid understanding of the law and modern business technologies.
Introduction To support our finance team with day-to-day operations, we are looking for a Finance Manager (m/f/d) at our headquarter in Berlin. You should have a genuine interest in trends within the hospitality world and be able to identify with the principles and ethos of the Slow vision. Content creation and community are core pillars for our businesses; prior experience working with these in a financial role would be highly valued. This is your opportunity to become part of the new paradigm in hospitality and help shape this domain for generations to come. Your responsibilities include: Provide support in controlling of our Slow places & projects worldwide Independently maintain controlling system Support in construction controlling, mainly of our project Marina Marina in Berlin Conduct reviews & evaluations for cost-reduction opportunities Provide support in the preparation of the company's budget, overall and for the individual places worldwide Assist with year-end audit process Collect all necessary data & information for cash flow forecast Produce regular financial reports for the company & its places Support in invoicing process Assist in the preparation of board & shareholder reporting Liaise with all departments regularly for efficient planning of financial resources Maintain overall financial health of the entire organization
Located at the East Crescent of Palm Jumeirah, MGallery by Sofitel the Palm is envisioned as the first holistic health and wellness resort in the UAE. The seven-story property features 255 rooms and suites with sophisticated fixtures and first-rate amenities, of ultra-comfort and indulgence during the stay. With its distinctive concept, we offers just not spa and beauty treatments, but various wellbeing and lifestyle packages, from proper diet & nutrition, fitness classes & health treatments, and would host certified nutritionist and wellness coach for the programs such weight loss, both for kids and adult. Fitness classes planned will include yoga, tai chi, pilates, and aerobics. Healthy concept extends to our food and beverage offers too and will serve meals and drinks that are from fresh organic ingredients, complete with live cooking stations and a fresh juice bar and the dining options will range from low calorie and gluten-free foods, as well as vegan and vegetarian meals. Furthermore, the hotel boasts easy access to various dining and shopping venues and to an array of attractions for families and adventure-seeking individuals. Some popular fun-filled and adrenaline-pumping activities in Palm Jumeirah include water skiing, wind surfing, wakeb
Job Summary The primary responsibility of this position is analysis of revenue maximization efforts for all revenue streams of the hotel. Maintenance of Revenue Management standards; specific review and measurement of hotel revenue performance against established goals. Responsible for overall development and implementation of rate and occupancy. Monitor group and transient business thresholds within the three-year forecast to ensure measurable improvements for demand and availability. Work with each department to develop property specific strategies to ensure positive growth. Conducts analysis of citywide and Special events, implements Revenue Management strategies to maximize demand generators. Closely monitors competitors for shift in demand, rate and strategy. Qualifications Education 4-year college degree required. MBA preferred. Experience A minimum of ten years adaptable experience with travel industry reservation systems and hotel property management systems essential with three to five years in Revenue Management. Other Certified as a Revenue Manager through an appropriate Revenue Management Training program. Job Requirements Skills ß Knowledge of ho
JOB TITLE Director of Revenue and Reservations, luxury hotel, Cayman Islands JOB LOCATION Cayman Island SALARY ON OFFER Package up to $85,000 per annum (Tax Free) WHAT'S NEEDED A proven Director of Revenue and Reservations with a background in luxury lifestyle Hotels EMPLOYER INFORMATION Luxury hotel WHAT THE JOB ENTAILS Managing the Reservations and Revenue Department Needs strong admin and guest engagement skills Development of Team and Brand Standards CANDIDATE REQUIREMENTS Currently a Director of Revenue and Reservations from the luxury Hotel Market A strong understanding of luxury destination restaurants A solid background within European , or US properties LEGAL REQUIREMENTS SpaYse's undertaking is as a recruitment agent in this role and is bound by the requirements requested by our client <span style="text-decoration: und
JOB TITLE Director of Revenue, Luxury Hotel, Cayman Islands JOB LOCATION Cayman Islands SALARY ON OFFER Package up to $65,000 per annum (Tax Free) WHAT'S NEEDED A proven Director of Revenue with a background in luxury lifestyle hotels EMPLOYER INFORMATION Luxury hotel WHAT THE JOB ENTAILS Managing the Revenue Department Needs strong admin and guest engagement skills Development of Team and Brand Standards CANDIDATE REQUIREMENTS Currently a Director of Revenue from the Luxury Hotel Market A strong understanding of luxury destination restaurants A solid background within European or US properties LEGAL REQUIREMENTS SpaYse's undertaking is as a recruitment agent in this role and is bound by the requirements requested by our client SPAYSE CONTACT DETAILS SpaYse Internat
About our company: Golden Sands, UAE’s premium Hotel & Hotel Apartments brand is part of the prestigious A. A. Al Moosa Enterprises. Established in the early 70’s, A. A. Al Moosa Enterprises has a diverse portfolio including self-owned hotels as well as partnership with world leading hospitality brands. Golden Sands Hotel Apartments located in the heart of Bur Dubai is the pioneer property to introduce the hotel apartment concept in Dubai. Golden Sands Hotel Sharjah, is a 4 star property located in the Al Nahda border of Sharjah, the cultural capital of UAE. The brand Golden Sands in UAE is committed to quality service, continuous development and long term relationships while staying abreast of the guests preferences and needs. Golden Sands Hotel Creek, is the newest addition to the Golden Sands Hotel & Hotel Apartments portfolio. Designed by Carlos Ott, this hotel features stylish rooms and suites with spectacular views of the Dubai Creek and city skyline. Ideally located just minutes from the financial district, airport and local attractions, this hotel is the best choice for business or leisure travelers. Job Description: Oversee the daily operations of outlets for efficient operations.
F&B Service Captain (Chef De Rang) Fixed Term Contract Job Brief The Chef de rang/ F&B Captain directly assists the Assistant Outlet Manager and the Outlet Manager in supervising and coordinating the staff. He is responsible of the outlet in the absence of the Assistant Outlet Manager and the Outlet Manager. Duties And Responsibilities : Work closely with the Assistant Outlet Manager and the Outlet Manager to ensure and maintain quality standard of service. To be aware of the food being served and have correct knowledge of the products. Check safety, cleanliness and tidiness of the Outlet area. Look after arrangement of group, VIP or special attention guests. Handle guest comments or other feedback, inform and discuss with the Assistant Outlet Manager and the Outlet Manager for improvement. Assist the Assistant Outlet Manager as well as the Outlet Manager for the training and development of the Outlet staff.
PURPOSE The Pool Bar Manager oversees the operational and financial aspects of the restaurant operation. He/she insures the implementation and consistency of the company standards and supports the F&B Manager in driving forward the F&B ambitions of the property. DUTIES/ RESPONSIBILITIES Administration ·Taking responsibility for the business performance of the outlet · Taking responsibility for the qualitative performance of the outlet · Actively support the hotel’s team culture, and help to achieve the hotel’s vision, goals and values · Handle day to day management activities · Establish shift pattern organization · Planning and coordinating menus with the chef <span style="
A Cluster Revenue Manager manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace. What will I be doing? As Cluster Revenue Manager, you are responsible for analysing and presenting financial data that will help the Sales and Senior executive teams to make well-informed decisions about potential new business and the market, in general. Manage and lead the Team through day-to-day operations, as well as strategically guide the Revenue department to achieve Team and organisational goals Ensure yield exemptions are investigated and analysed and new business opportunities are identified Gather and analyse statistics, yield information and all other relevant information in order to identify potential new business, markets and trends, and to minimise risk Prepare a three-month market segment outlook and maintain on a daily basis by monitoring actual results versus forecast for plan achievement Complete and analyse month-end reports Outline risks and opportunities relative to meeting rooms versus Guest room availability to present at weekly meetings Record and analyse all refused, lost, cancelled and waitlisted business for both Guest rooms and Conference and Banquet (Conference and Banquet) meeting space Ensure effective information gathering and analysis is conducted in o
Newly Upcoming Morden Chinese Jiangnan spring Restaurant, Bar and Earl KTV. Breaking First of Few Records in UAE Located the in Dragon Mart 2, Dubai. Taken Space of 43000 Square Feet Jiangnan Spring Restaurant has a total of 15 private dining room, including 3 large private dining rooms, 6 private dining medium rooms and 6 private dining small rooms. Each of the 3 large compartment has its own washroom and lounge seating. Each large compartment can seat 20-25 people. Each of the six private medium rooms has its own washroom and can seat 10-12 people. The small private room is 15 square meters and can seat 8 people. The decoration in the private room is high, good sound insulation effect and high concealment, suitable for business banquets, private parties, corporate dinners and other activities. We also have a multi-functional ballroom with a total area of 476 square meters, which can be divided into one, two or four ballrooms according to the different requirements of the guests. All together 35 tables can be accommodated, each table can seat 10 guests. T
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintai