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Miramar al aqah beach resort
United Arab Emirates
Unspecified
Requirements * Degree or Diploma in Hospitality Management is a plus. * Minimum 2 to 3 years work experience as Front Office Agent, within an International hotel/resort. * Prior experience working with Opera and other related systems. * Strong interpersonal and problem solving abilities and the ability to lead by example. * Fluency in English; additional languages are a plus.
Requirements * Degree or Diploma in Hospitality Management is a plus. * Minimum 2 to 3 years work experience as Front Office Agent, within an International hotel/resort. * Prior experience working with Opera and other related systems. * Strong interpersonal and problem solving abilities and the ability to lead by example. * Fluency in English; additional languages are a plus.
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Novotel - Ibis - Adagio Premium, Dubai, Al Barsha
United Arab Emirates
Unspecified
* Manage all Mandarin Chinese corporate market segment queries and existing accounts. * Effectively convert enquiries into confirmed business and work closely withSales team, Revenue and Reservation. * Review rooming lists for accuracy and ensure prompt processing. OPERA system knowledge is a must. * Maintain relationship with guests for all matters pertaining to rooms, monitor groups pickup, manage rooming list changes and track the inventory for individual groups.
* Manage all Mandarin Chinese corporate market segment queries and existing accounts. * Effectively convert enquiries into confirmed business and work closely withSales team, Revenue and Reservation. * Review rooming lists for accuracy and ensure prompt processing. OPERA system knowledge is a must. * Maintain relationship with guests for all matters pertaining to rooms, monitor groups pickup, manage rooming list changes and track the inventory for individual groups.
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Miramar al aqah beach resort
United Arab Emirates
Unspecified
GUEST RELATION OFFICER - Russian Speaking (Female Only) Job Summary To take care of the guests from the moment they arrive through to their departure by turning their moments into memories and ensuring that they have an exceptional guest experience. Requirements * College degree in hotel management or related field * Previous experience in Front Office or Guest Services within a hotel/resort * Excellent communication skills. * Experience with Front Office Systems (Opera). * Proficient in English, both written and spoken * Russian language skills are a must.
GUEST RELATION OFFICER - Russian Speaking (Female Only) Job Summary To take care of the guests from the moment they arrive through to their departure by turning their moments into memories and ensuring that they have an exceptional guest experience. Requirements * College degree in hotel management or related field * Previous experience in Front Office or Guest Services within a hotel/resort * Excellent communication skills. * Experience with Front Office Systems (Opera). * Proficient in English, both written and spoken * Russian language skills are a must.
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* Implement all day to day activities in the department. * Collaborate with the management to achieve set goals. * Apply upselling technics at all time. * Ensure Customer satisfaction through out the reservation experience. * Create promotion and apply the same technically in the property management system and the channel manager. * Change prices and update the online channels whenever needed. * Create rules and policies for the online channels and make sure it is followed. * Aware of the hotel segmentation and make sure he apply the same as per the hotel segmentation. * Issue reports and make sure the statistics data is properly recorded. * Work with groups and may handle the blocking accordingly. * 2 years experience in a 5 and 4 stars hotels in Dubai. * Excellent communication skills. * Guest service oriented. * Flexible and may work under pressure.
* Implement all day to day activities in the department. * Collaborate with the management to achieve set goals. * Apply upselling technics at all time. * Ensure Customer satisfaction through out the reservation experience. * Create promotion and apply the same technically in the property management system and the channel manager. * Change prices and update the online channels whenever needed. * Create rules and policies for the online channels and make sure it is followed. * Aware of the hotel segmentation and make sure he apply the same as per the hotel segmentation. * Issue reports and make sure the statistics data is properly recorded. * Work with groups and may handle the blocking accordingly. * 2 years experience in a 5 and 4 stars hotels in Dubai. * Excellent communication skills. * Guest service oriented. * Flexible and may work under pressure.
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Courtyard by Marriott Al Barsha Dubai
United Arab Emirates
Up to $11,200 per annum To be converted in AED
We are currently looking forHousekeeping Supervisorfor Courtyard by Marriott Al Barsha Dubai and Courtyard by Marriott WorldTrade Centre who is locally available. PRIMARYFUNCTION: Assistthe housekeeping in the smooth and efficient operation of the department ensuring maximum guest satisfaction, and adhering to the standard required by the hotel and assists in the planning process. Experience, Education & Competencies * Diploma in Hotel Management and/or equivalent in a recognized institute in hotel management. Prior and current experience gained from working in the UAE hotel/serviced apartment market. * At least 2 years experienced in housekeeping division with a minimum of 2 years in a supervisory capacity. * Systematic and organized. * Ability to lead and motivate others to achieve their potential.
We are currently looking forHousekeeping Supervisorfor Courtyard by Marriott Al Barsha Dubai and Courtyard by Marriott WorldTrade Centre who is locally available. PRIMARYFUNCTION: Assistthe housekeeping in the smooth and efficient operation of the department ensuring maximum guest satisfaction, and adhering to the standard required by the hotel and assists in the planning process. Experience, Education & Competencies * Diploma in Hotel Management and/or equivalent in a recognized institute in hotel management. Prior and current experience gained from working in the UAE hotel/serviced apartment market. * At least 2 years experienced in housekeeping division with a minimum of 2 years in a supervisory capacity. * Systematic and organized. * Ability to lead and motivate others to achieve their potential.
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Qasr Al Sarab Desert Resort by Anantara
Abu Dhabi
Competitive
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * Previous Guest Relations experience in a luxury service environment * Well spoken and attention to highest grooming standards * English and other European languages are an advantage * Strong skills in using Microsoft Office and other systems (Outlook, Word, Powerpoint, Excel, Opera PMS, Messagebox, Anantara App) * Required to work independently.
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * Previous Guest Relations experience in a luxury service environment * Well spoken and attention to highest grooming standards * English and other European languages are an advantage * Strong skills in using Microsoft Office and other systems (Outlook, Word, Powerpoint, Excel, Opera PMS, Messagebox, Anantara App) * Required to work independently.
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Up to date information is collated on VIP arrivals expected for the day Profiles are collated and updated Knowledge is up to date on hotel facilities, functions and other tourist information, so as to give correct information to the guests All necessary facilities have been provided to VIP rooms such as fruits, flowers, cookies, bar and stationary Personalized stationary of VIPs is ready well in time Instant reservation facility is provided and followed up promptly for reservations in all our hotels Ensure all expected arrivals are properly pre registered with correct rates and address ensure rooms are blocked as per the booking and personal preference of the guests Guest complaints from all the departments are collated on a monthly basis and passed on to the management Guest complaints are converted into significant proposals Avoid duplication of guest profiles
Up to date information is collated on VIP arrivals expected for the day Profiles are collated and updated Knowledge is up to date on hotel facilities, functions and other tourist information, so as to give correct information to the guests All necessary facilities have been provided to VIP rooms such as fruits, flowers, cookies, bar and stationary Personalized stationary of VIPs is ready well in time Instant reservation facility is provided and followed up promptly for reservations in all our hotels Ensure all expected arrivals are properly pre registered with correct rates and address ensure rooms are blocked as per the booking and personal preference of the guests Guest complaints from all the departments are collated on a monthly basis and passed on to the management Guest complaints are converted into significant proposals Avoid duplication of guest profiles
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* Demonstrates a high degree of culture and service standards awareness, and acts as a role model to fellow colleagues. * Drives processes, lead & guide colleagues to achieve their tasks. * Provides support to the Director of Housekeeping in all areas of housekeeping operation, such as staff training, coaching, counselling and enforces Velaas standards operating procedures. * Responsible for the overall operations of housekeeping department and ensure the service meets Velaa, LQA and Forbes standards. * Maintains clear, efficient communication and coordination with other departments of the hotel. * Minimum of 3 years experience in a similar managerial role, at a five-star property in Maldives will be an added advantage. * Ability to work with minimal supervision, under pressure and long hours. * Excellent command of written & spoken English.
* Demonstrates a high degree of culture and service standards awareness, and acts as a role model to fellow colleagues. * Drives processes, lead & guide colleagues to achieve their tasks. * Provides support to the Director of Housekeeping in all areas of housekeeping operation, such as staff training, coaching, counselling and enforces Velaas standards operating procedures. * Responsible for the overall operations of housekeeping department and ensure the service meets Velaa, LQA and Forbes standards. * Maintains clear, efficient communication and coordination with other departments of the hotel. * Minimum of 3 years experience in a similar managerial role, at a five-star property in Maldives will be an added advantage. * Ability to work with minimal supervision, under pressure and long hours. * Excellent command of written & spoken English.
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Courtyard by Marriott Al Barsha Dubai
United Arab Emirates
Up to $17,000 per annum
We are currently looking for Duty Managerfor Courtyard by Marriott Al Barsha Dubai who is locally available. PRIMARY FUNCTION: Manageand assist in the smooth and efficient running of Front Desk Operation. Assistall guests requirements in an efficient, courteous and professional manner that maintains high standards of service and hospitality. Ensure that all non-residents and other visitors are helped and advised with regards to their general needs. The resolution of guests problem and complaints as appropriately and professionally as possible. * Diploma in Hotel Management or Tourism or any equivalent * Minimum of 2 years experiences in a similar role and/or 2 years experience as Front Office Supervisor.
We are currently looking for Duty Managerfor Courtyard by Marriott Al Barsha Dubai who is locally available. PRIMARY FUNCTION: Manageand assist in the smooth and efficient running of Front Desk Operation. Assistall guests requirements in an efficient, courteous and professional manner that maintains high standards of service and hospitality. Ensure that all non-residents and other visitors are helped and advised with regards to their general needs. The resolution of guests problem and complaints as appropriately and professionally as possible. * Diploma in Hotel Management or Tourism or any equivalent * Minimum of 2 years experiences in a similar role and/or 2 years experience as Front Office Supervisor.
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An exciting opportunity for aCluster Housekeeping ManageratWyndham Dubai Deira, Super 8 by Wyndham and Days Hotelby Wyndham in the Dubai, United Arab Emirates awaits you. We are seeking for candidates with the following attributes. Strong Business acumen Excellent communication, interpersonal and leadership skills Critical thinker and problem-solving skills Good understanding of financial objectives Ability to communicate customer needs and resolve complaints Ability to assess/evaluate employee performance in a fair and consistent manner Strong leadership capabilities and the ability to inspire and motivate team Good organizational and time-managementskills Customer oriented approach Ability of attention to detail Ability to manage a team Team player A minimum of 3-4 years experience in a similar capacity at any 4/5 star international hotels
An exciting opportunity for aCluster Housekeeping ManageratWyndham Dubai Deira, Super 8 by Wyndham and Days Hotelby Wyndham in the Dubai, United Arab Emirates awaits you. We are seeking for candidates with the following attributes. Strong Business acumen Excellent communication, interpersonal and leadership skills Critical thinker and problem-solving skills Good understanding of financial objectives Ability to communicate customer needs and resolve complaints Ability to assess/evaluate employee performance in a fair and consistent manner Strong leadership capabilities and the ability to inspire and motivate team Good organizational and time-managementskills Customer oriented approach Ability of attention to detail Ability to manage a team Team player A minimum of 3-4 years experience in a similar capacity at any 4/5 star international hotels
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Sunborn (Gibraltar) Resort Limited
Gibraltar
From $38,000 to $40,000 per annum
Overview The Executive Chef is responsible to hire, train and manage the Culinary department. Responsible for all food production including that used for restaurants, banquet functions and other outlets. Develop menus, food purchase specifications and recipes and ensures all dishes are prepared properly and consistently. Develop and monitor food and labour budget for the department. Maintain highest professional food quality and Food Hygiene standards. The Executive Chef needs to ensure the restaurant remains profitable by controlling food costs, budgeting, and monitoring kitchen staffing levels. Ability to interact positively with supervisor, management, co-workers, members, and the public to promote a team effort and maintain a positive and professional approach.
Overview The Executive Chef is responsible to hire, train and manage the Culinary department. Responsible for all food production including that used for restaurants, banquet functions and other outlets. Develop menus, food purchase specifications and recipes and ensures all dishes are prepared properly and consistently. Develop and monitor food and labour budget for the department. Maintain highest professional food quality and Food Hygiene standards. The Executive Chef needs to ensure the restaurant remains profitable by controlling food costs, budgeting, and monitoring kitchen staffing levels. Ability to interact positively with supervisor, management, co-workers, members, and the public to promote a team effort and maintain a positive and professional approach.
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Vilamendhoo Island Resort & Spa
Maldives
From $16,500 to $20,000 per annum Service charge included. Accommodati
Vilamendhoo Island Resort & Spa is situated in the South Ari Atoll which is about 25-minutes by seaplane transfer from Velana International Airport. This island is 900 meters long by 250 meters wide and surrounded by a spectacular house reef. We have a total of 194 rooms with 2 buffet restaurants, 2 a la carte restaurants and 4 bars. We are looking for motivated, customer service oriented and friendly Guest Services Supervisorto join us! To promote and develop loyalty from hotel guests by positively reacting to their needs, and promoting a high level of personalized guest service. Liaise with all departments, check all guest requirements and ensure that these are executed on day of arrivals. To handle guest comments / complaints, taking immediate action to ensure first point of contact resolution.
Vilamendhoo Island Resort & Spa is situated in the South Ari Atoll which is about 25-minutes by seaplane transfer from Velana International Airport. This island is 900 meters long by 250 meters wide and surrounded by a spectacular house reef. We have a total of 194 rooms with 2 buffet restaurants, 2 a la carte restaurants and 4 bars. We are looking for motivated, customer service oriented and friendly Guest Services Supervisorto join us! To promote and develop loyalty from hotel guests by positively reacting to their needs, and promoting a high level of personalized guest service. Liaise with all departments, check all guest requirements and ensure that these are executed on day of arrivals. To handle guest comments / complaints, taking immediate action to ensure first point of contact resolution.
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Vilamendhoo Island Resort & Spa
Maldives
From $16,500 to $20,000 per annum Service Charge included. Accommodati
Vilamendhoo Island Resort & Spa is situated in the South Ari Atoll which is about 25-minutes by seaplane transfer from Velana International Airport. This island is 900 meters long by 250 meters wide and surrounded by a spectacular house reef. We have a total of 194 rooms with 2 buffet restaurants, 2 a la carte restaurants and 4 bars. We are looking for motivated, customer service oriented and friendly Guest Services Supervisorto join us! To promote and develop loyalty from hotel guests by positively reacting to their needs, and promoting a high level of personalized guest service. Liaise with all departments, check all guest requirements and ensure that these are executed on day of arrivals. To handle guest comments / complaints, taking immediate action to ensure first point of contact resolution.
Vilamendhoo Island Resort & Spa is situated in the South Ari Atoll which is about 25-minutes by seaplane transfer from Velana International Airport. This island is 900 meters long by 250 meters wide and surrounded by a spectacular house reef. We have a total of 194 rooms with 2 buffet restaurants, 2 a la carte restaurants and 4 bars. We are looking for motivated, customer service oriented and friendly Guest Services Supervisorto join us! To promote and develop loyalty from hotel guests by positively reacting to their needs, and promoting a high level of personalized guest service. Liaise with all departments, check all guest requirements and ensure that these are executed on day of arrivals. To handle guest comments / complaints, taking immediate action to ensure first point of contact resolution.
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We are looking for an experienced Recreation Manager to join our team at the Kuredu Island Resort & Spa, Maldives. Kuredu Island Resort has 388 rooms, 7 Restaurants and 9 Bars, surrounded by a beautiful lagoon and long stretches of white, sandy beach in Lhaviyani Atoll. Kuredu prides of lighted tennis and paddle courts and floodlit golf driving range, putting green, six-hole pitch and putt golf course, beach volleyball, badminton, a cricket pitch, bicycles and football ground. As a Recreation Manager you will be responsible for overseeing all the Sports and Activities to deliver an excellent Guest and Team member experience. You will also be required to evaluate guest satisfaction and set department targets and objectives. Your Responsibilities
We are looking for an experienced Recreation Manager to join our team at the Kuredu Island Resort & Spa, Maldives. Kuredu Island Resort has 388 rooms, 7 Restaurants and 9 Bars, surrounded by a beautiful lagoon and long stretches of white, sandy beach in Lhaviyani Atoll. Kuredu prides of lighted tennis and paddle courts and floodlit golf driving range, putting green, six-hole pitch and putt golf course, beach volleyball, badminton, a cricket pitch, bicycles and football ground. As a Recreation Manager you will be responsible for overseeing all the Sports and Activities to deliver an excellent Guest and Team member experience. You will also be required to evaluate guest satisfaction and set department targets and objectives. Your Responsibilities
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Hyatt Regency Zurich Airport The Circle
Switzerland
Competitive Salary
Introduction We are the first Hyatt Regency & Hyatt Place of Switzerland in the CIRCLE at Zurich Airport. The hotels have together 555 rooms and suites and the Circle Convention Center is directly connected to the Hyatt Regency. It includes over 2800 square feet of flexible meeting and event space and can welcome up to 1500 guests. * Assist guests with connecting their devices to our guest wifi network * Assist Convention Center guests and team members solving challenges with AV & other equipment, in coordination with respective third party service providers * Assist the Shared Services Centre with changes in infrastructure and software updates * Escalate tickets outside of SLA to Shared Services Centre, Hyatt Service Desk in Chicago and/or third party service providers * Ensure all working environments are kept safe and tidy.
Introduction We are the first Hyatt Regency & Hyatt Place of Switzerland in the CIRCLE at Zurich Airport. The hotels have together 555 rooms and suites and the Circle Convention Center is directly connected to the Hyatt Regency. It includes over 2800 square feet of flexible meeting and event space and can welcome up to 1500 guests. * Assist guests with connecting their devices to our guest wifi network * Assist Convention Center guests and team members solving challenges with AV & other equipment, in coordination with respective third party service providers * Assist the Shared Services Centre with changes in infrastructure and software updates * Escalate tickets outside of SLA to Shared Services Centre, Hyatt Service Desk in Chicago and/or third party service providers * Ensure all working environments are kept safe and tidy.
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Being a Pullman employee means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity. * Employee benefit card offering discounted rates in Accor worldwide * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21. * Consistently offer exceptional, friendly and engaging service * Ensure the best selection for the guest and ensure revenue is maximized through up-selling * Recommend propertyfacilities, F&B outlets and promotions and assist guests with information and special requests * Answer calls and inquiries of guests and customers * Assist onreservation requestsand update accurate information in the system
Being a Pullman employee means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity. * Employee benefit card offering discounted rates in Accor worldwide * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21. * Consistently offer exceptional, friendly and engaging service * Ensure the best selection for the guest and ensure revenue is maximized through up-selling * Recommend propertyfacilities, F&B outlets and promotions and assist guests with information and special requests * Answer calls and inquiries of guests and customers * Assist onreservation requestsand update accurate information in the system
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The First Group - Hospitality
United Arab Emirates
Unspecified
The Cluster Reservations Agent is responsible for handling reservations, inquiries, cancellations, reconversion and booking extensions in an attentive, courteous and efficient manner. Their responsibility also includes quoting available rates, upselling and cross-selling to maximize room revenue according to our Brand Standards. They are to work with the Sales Department in obtaining and effectively maintaining business. * Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores. * Answer guest inquiries about hotel services, facilities and hours of operation. * Enter reservations into the computer according to standard operating procedures. * Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times.
The Cluster Reservations Agent is responsible for handling reservations, inquiries, cancellations, reconversion and booking extensions in an attentive, courteous and efficient manner. Their responsibility also includes quoting available rates, upselling and cross-selling to maximize room revenue according to our Brand Standards. They are to work with the Sales Department in obtaining and effectively maintaining business. * Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores. * Answer guest inquiries about hotel services, facilities and hours of operation. * Enter reservations into the computer according to standard operating procedures. * Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times.
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Tryp by Wyndham Dubai
United Arab Emirates
Unspecified
As a Hotel Manager, you will show your leadership and interpersonal strengths, communication prowess and a good eye for numbers and emerging trends, as well as demonstrating talent and dedication, you will need to be agile, resilient and quick-thinking and ensure an exceptional guest journey. You will work with, and develop, the team to provide exceptional guest service, continually exceeding the highest possible standards whilst overseeing the smooth running of the hotels operations ensuring the hotels objectives are met and maintained at all times through maximizing occupancy, revenue, and maintaining the reputation of the hotel. * Lead and manage all aspects of the Hotel services and ensure all service standards are followed with friendly and engaging service.
As a Hotel Manager, you will show your leadership and interpersonal strengths, communication prowess and a good eye for numbers and emerging trends, as well as demonstrating talent and dedication, you will need to be agile, resilient and quick-thinking and ensure an exceptional guest journey. You will work with, and develop, the team to provide exceptional guest service, continually exceeding the highest possible standards whilst overseeing the smooth running of the hotels operations ensuring the hotels objectives are met and maintained at all times through maximizing occupancy, revenue, and maintaining the reputation of the hotel. * Lead and manage all aspects of the Hotel services and ensure all service standards are followed with friendly and engaging service.
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Novotel - Ibis - Adagio Premium, Dubai, Al Barsha
Dubai
Basic salary, company provided accommodation, transportation, meals
As a Sales Coordinator you will be part of Sales team, reporting to Cluster Sales Director. You will workin close collaboration with Reservations, Marketing and other departments. You will manage various aspects of Sales operation. This is a great chance to join a diverse team of pro-active, curious and creative professionals who master the fine art of welcoming, connecting and serving others. * Employee benefit card offering discounted rates in Accor worldwide * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 * Manage administrative tasks of Sales team * Effectively convert enquiries into confirmed business and work closely with the Reservations team
As a Sales Coordinator you will be part of Sales team, reporting to Cluster Sales Director. You will workin close collaboration with Reservations, Marketing and other departments. You will manage various aspects of Sales operation. This is a great chance to join a diverse team of pro-active, curious and creative professionals who master the fine art of welcoming, connecting and serving others. * Employee benefit card offering discounted rates in Accor worldwide * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 * Manage administrative tasks of Sales team * Effectively convert enquiries into confirmed business and work closely with the Reservations team
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Constance Ephelia Resort.
Seychelles
Competitive & Benefits
Job Brief To look after Non-English speaking guests and therefore organizing their reservations, arrivals, in house stay, requests, departures. * To ensure materials is in place for Reservation, arrivals, in house stay, request, and departure * To organize Non-English speaking guest's reservation, arrivals, requests, in house stay, and departures. * To follow up on Non-English speaking guests issues. * To ensure all customers requests are handle quickly and effectively * Check registration cards to ensure that all details necessary have been recorded. * Update all existing and new guests' history files as and when new information arrives. * Monitor Guest comments cards and compile and distribute monthly guest comments. * Perform analysis of guests comments for management on a monthly basis. * Compile and effect mailing lists when required by hotel.
Job Brief To look after Non-English speaking guests and therefore organizing their reservations, arrivals, in house stay, requests, departures. * To ensure materials is in place for Reservation, arrivals, in house stay, request, and departure * To organize Non-English speaking guest's reservation, arrivals, requests, in house stay, and departures. * To follow up on Non-English speaking guests issues. * To ensure all customers requests are handle quickly and effectively * Check registration cards to ensure that all details necessary have been recorded. * Update all existing and new guests' history files as and when new information arrives. * Monitor Guest comments cards and compile and distribute monthly guest comments. * Perform analysis of guests comments for management on a monthly basis. * Compile and effect mailing lists when required by hotel.
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Constance Lemuria Resort
Seychelles
Competitive & Benefits
Job Brief To look after Non-English speaking guests and therefore organizing their reservations, arrivals, in house stay, requests, departures. * To ensure materials is in place for Reservation, arrivals, in house stay, request, and departure * To organize Non-English speaking guest's reservation, arrivals, requests, in house stay, and departures. * To follow up on Non-English speaking guests issues. * To ensure all customers requests are handle quickly and effectively * Check registration cards to ensure that all details necessary have been recorded. * Update all existing and new guests' history files as and when new information arrives. * Monitor Guest comments cards and compile and distribute monthly guest comments. * Perform analysis of guests comments for management on a monthly basis. * Compile and effect mailing lists when required by hotel.
Job Brief To look after Non-English speaking guests and therefore organizing their reservations, arrivals, in house stay, requests, departures. * To ensure materials is in place for Reservation, arrivals, in house stay, request, and departure * To organize Non-English speaking guest's reservation, arrivals, requests, in house stay, and departures. * To follow up on Non-English speaking guests issues. * To ensure all customers requests are handle quickly and effectively * Check registration cards to ensure that all details necessary have been recorded. * Update all existing and new guests' history files as and when new information arrives. * Monitor Guest comments cards and compile and distribute monthly guest comments. * Perform analysis of guests comments for management on a monthly basis. * Compile and effect mailing lists when required by hotel.
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Do you see yourself as Event Sales Manager atInterContinental Hotels Group Dubai Festival City? What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead. The InterContinental Hotels Group properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn.
Do you see yourself as Event Sales Manager atInterContinental Hotels Group Dubai Festival City? What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead. The InterContinental Hotels Group properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn.
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Job Description We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
Job Description We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
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Constance Ephelia Resort.
Seychelles
Competitive & Benefits
Job Brief Works closely with the Guest Relations Manager to manage the Guest Relation's team and ensures the smooth running of the day-to-day operations. * Ensure that all Guest Relations team members are at all times offering to the guests' graceful, personalized and caring service, aiming at highest possible guest satisfaction * Ensure that all Guest Relations team members are fully knowledgeable of all resort facilities and services offered * Ensure all Guest Relations team members are able to act as ambassadors of the destination, successfully displaying local knowledge and giving recommendations to guests * Establish a relationship with the guest prior arrival, during stay, upon departure and after departure * Be informed in advance of all details and requirements pertaining to arrival guests, with particular focus on VIP guests
Job Brief Works closely with the Guest Relations Manager to manage the Guest Relation's team and ensures the smooth running of the day-to-day operations. * Ensure that all Guest Relations team members are at all times offering to the guests' graceful, personalized and caring service, aiming at highest possible guest satisfaction * Ensure that all Guest Relations team members are fully knowledgeable of all resort facilities and services offered * Ensure all Guest Relations team members are able to act as ambassadors of the destination, successfully displaying local knowledge and giving recommendations to guests * Establish a relationship with the guest prior arrival, during stay, upon departure and after departure * Be informed in advance of all details and requirements pertaining to arrival guests, with particular focus on VIP guests
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5* Hotels and Resorts Company
Maldives
$30,000 per annum with Dynamic service charge
Are you passionate and driven enough to fill our house? a world class product at your disposal, to fix the deal with the discerning experience seekers (our guests). As Reservations Manager you will drive the performance of the reservations team on property. You will ensure that all SOP's are being adhered to, responsible for training and coaching the team members and monitoring their performance. You will further be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizingrevenue opportunities and satisfaction of guests and team members. Hurawalhi Island Resort is a 90-villa, adults-only luxury resort.
Are you passionate and driven enough to fill our house? a world class product at your disposal, to fix the deal with the discerning experience seekers (our guests). As Reservations Manager you will drive the performance of the reservations team on property. You will ensure that all SOP's are being adhered to, responsible for training and coaching the team members and monitoring their performance. You will further be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizingrevenue opportunities and satisfaction of guests and team members. Hurawalhi Island Resort is a 90-villa, adults-only luxury resort.
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Frequently Asked Questions

How many Opera jobs are available on CatererGlobal?
There are 79 Opera jobs available on CatererGlobal right now.
What other similar jobs are there to Opera jobs?
As well as Opera jobs, you can find Catering, Management, Hotel Staff, amongst many others.
Which places are popular for Opera jobs?
People who are interested in Opera jobs prefer to look in Dubai, Abu Dhabi, Manama.