Introduction Location: Warsaw Department: Front Office Position: Night Auditor Job Summary Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics. Runs daily a number of financial reports to be distributed to the management team. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier. Verifies all account postings and balances made during the day by front desk cashier and agents. Monitors the current status of house accounts, Discount, and other promotional programs. Is able to function as a PBX, Room service order taker after 2 am and as a front desk agent especially in terms of check-in and check-out procedures all with genuine warmth and professionalism. Run End of day process / Night audit process on the Property management software. Qualifications Education: High school diploma or equivalent vocational training certificate required. Some college or college degree preferred. Degree in hospitality management preferred. Experience: Prior hotel experience preferred. Prior experience within a Four Star hotel brand preferred.
Introduction Location: Warsaw Department: Front Office Position: Duty Manager, Front Office Reports to: Front Office Manager Additional Reporting Lines: Hotel Manager Job Summary While on shift, the Duty Manager will act as a representative of the General Manager and Executive Committee, as the first response to guests and team members on duty hours. The Duty Manager is responsible for the daily quality and accuracy of the work produced by the Front Office team members. The highest standards of operation relating to guest satisfaction are to be maintained through the Assistant Front Office Manager in the overall operations of the Front Office. Working Conditions & Physical Requirements Physical Effort: Significant portions of day require prolonged standing, moving and sedentary work. Ability to visually review documents and computer screen throughout day. Physical Environment: Ability to walk or stand for extended periods of time during course of shift. Manual Skills Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations. Work Schedule:
What will I be doing? As a Food & Beverage Assistant, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. A Food & Beverage Assistant would also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards: Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events Welcome guests in a polite and friendly manner Take and deliver customer orders, consistently demonstrating high levels of customer service Prepare set ups for tables and/or rooms Follow cash handling procedures Manage guest queries in a timely and efficient manner Up-sell with latest departmental incentives Ensure compliance of brand standards Strive to achieve departmental targets Ensure cleanliness of work areas Comply with hotel security, fire regulations and all health and safety legislation Comply with local licensing laws Be environmentally aware Assist other departments wherever necessary and maintain good working relationships Job Description A Food & Beverage Assistant with DoubleTree by Hiltonis responsible for working in all areas of Food and Beverage as needed to deliver an exce
Introduction Location: Warsaw Department: FB Position: Waiter/ Waitress Job Summary The purpose of the position is to interact with our guests and ensure that they have a positive dining experience. Restaurant servers are responsible for positive guest interactions, while providing service in a friendly and efficient manner. Servers are expected to be attentive to our guests spoken and unspoken needs and make them feel welcomed. Qualifications Education: Any combination of experience that provides the required knowledge, skills and abilities to effectively fulfill the duties of this job description. Experience: Two years of experience in similar operation. Computer Skill & Other Technical Skills: Ability to utilize computer software and hardware as required. Ability to learn, utilize and communicate effectively via company issued communication devices (e.g. Resort Radios, etc). Communication: Advanced ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing. Knowledge of additional language(s) preferred. Licenses or Certifications: n/a Other: Must be customer-service oriented and have excellent
Introduction Location: Warsaw Department: Kitchen Position: Chef de Partie Job Summary Responsible for all aspects of managing the Restaurant Kitchen and Kitchen personnel, ensuring the quality preparation of all menu items and proper handling/ storage of all food items in accordance with standards. Coordinates the purchase of all food and develops menus, maintaining approved food costs and labor costs. Qualifications: Education: High school diploma or equivalent vocational training certificate required, some college. Culinary school preferred. Experience: Three to five years culinary experience in similar operation. Computer Skill & Other Technical Skills: Ability to utilize computer software and hardware as required. Ability to learn, utilize and communicate effectively via company issued communication devices Communication: Advanced ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing. Knowledge of additional language(s) preferred. Licenses or Certifications: n/a Other: Must be customer-service oriented and have excellent hospitality skills. Essential Functions • Maintain comple