Palazzo Versace Dubai is looking for a highly-motivated, results-driven marketeer with experience in implementing tactical marketing strategies to drive brand awareness and revenue through the hotel’s restaurants and bars. You will be responsible for coordinating all promotional material, arranging internal photo/video shoots and preparing monthly activity calendars. We’re looking for candidates who are comfortable interacting with key departments, media influencer's and partners and also possess excellent time-management skills and attention to detail. Key Responsibilities : Assist the department in developing, implementing and monitoring strategic Marketing and PR plans per outlet including advertising, promotions, public relations, ecommerce and social media. Improve workflow between F&B operations and marketing departments by serving as the key liaison Plan monthly promotional calendar with outlet managers generating ideas for new offerings Coordinate media/influencer visits to generate coverage and increase media visibility for each outlet Handle and coordinate all media request, media releases,
Introduction Company: BAUNAT Belgian Fine diamond jewellery Location: Zurich City, Switzerland Duration: 6 months (starting date: asap | to be discussed) Contract type: Traineeship (Possibility of employment contract afterwards!) --- BAUNAT is a fast growing, disruptive & "digital native" company and therefore looking for an enthusiastic intern to support our Zurich branch manager. BAUNAT is an innovative Belgian online diamond company who's headquarter is in the Antwerp diamond district. Supported by a professional team of millennials BAUNAT promises you a nice internship where there is room for both professional and personal development. Go check our Facebook and Instagram and get to know us. Job description Support our Zurich branch manager at the development of Swiss and German-speaking markets. You will advise customers (via face-to-face appointments, e-mails, telephone or online chat) in their search and purchasing process for diamond jewels. You will be trained with and apply the BAUNAT business model (e.g.: product knowledge, pricing, logistics, production process, etc.) You will follow up the order procedure to ensure the production and delivery information goes smoothly and efficiently from Zurich to various internal departments, including order processing team in HQ, and our worldwide showrooms (Amsterdam - Antwerp - Düsseldorf - Geneva - Hong Kong - Nice - Paris - Zurich).
Showcase your creative flair and artistic skills at Dubai’s most fashionable urban resort. Palazzo Versace Dubai is welcoming marketeers with a visual acumen for design and detail to develop outstanding creative campaigns for the region’s only Versace-designed hotel. You will be responsible for bringing to life the visual aspects of the hotels communications strategy and your role will involve the entire process of defining requirements, visualizing and creating graphics including illustrations, social media templates, GIFs, infographics, videos, etc. We’re looking for candidates with a strong ability to translate business requirements into design, execute these seamlessly and measure the impact on the business. If you can communicate well and work methodically as part of a team, we’d like to meet you. Key Responsibilities: Liaising and networking with a range of stakeholders including colleagues, suppliers and partners Support the marketing team in developing a cross-channel content framework that spans websites, social media, email marketing, PR and more Develop appropriate creative ideas and concepts to achieve the objective of campaigns for various verticals within the hotel – Brand, Rooms, Restaurants, Bars, Spa, Pools, Retail, etc. Design high-quality, trendy and impactful content and adapt the same for different so
Personal Assistant to General Manager As a Personal Assistant to General Manager, you are responsible to provide high level secretarial and administrative assistance to the General Manager. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Maintain and update accurate records using the electronic diary, mail and computer database Organize appointments, meetings and conferences which may include collating meeting documents, coordinating venues and arranging travel itineraries Ensure all regular reports are done and submitted on time Respond to guest reviews on various platforms such as TripAdvisor, Booking.com and Google Liaise with Personal Assistants and Executive Assistants in Regional Headquarters for any relevant matter, as well as other Personal Assistants to General Managers in other properties to build working relationships in a team environment Your experience and skills include: Minimum of
Purpose: To create a unique point of contact for our guests, prior, during and after their stay; ensure that all preferences and requests are anticipated and met; offer undivided attention to all guests visiting Palazzo Versace and build lasting relationships by following our core values. Duties & Responsibilities: Comprehensive knowledge of the Hotel and Residences, including all departments, services and outlets Ensure the lobby is clean, the furniture and newspapers look presentable at all times Ensure lobby presence at all times Provide a warm welcome and offer assistance to all guests entering the hotel Conduct hotel tours every time it is required Assist reception with arrival welcome amenities (wet towels, welcome drink) for checking in guests Ensure cold and warm towels are always available, as per the number of arrivals Raise purchase orders and requisition for guest supplies and office supplies Keep track of pending orders and monthly requisition costs Attend daily shift briefings and monthly com
Purpose: The Residence Executive is the point of contact for all owners and tenants of the Residences at Palazzo Versace and is responsible to maximize revenue through pro-active selling of all a la carte services, handling all enquiries in a friendly and effortless manner, always striving to exceed expectations and adhering to the Palazzo Versace Brand Standards and providing the highest standards of service levels. Responsibilities: Establishes direct communication with all Residents and is a continuous source of information and assistance for them Daily interaction with the Residents via E-mails, telephone calls, portal management and personal interactions Acts as the person liaising and handling queries and requests directly with the Residents for concerns and for necessary follow ups Ensure that Residence reception desk is manned at all times, as well as operationally prepared a
We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion. Sofitel Dubai Wafi Sofitel Dubai Wafi scheduled to open in the third quarter of 2020, will be Sofitel’s largest property in the Middle East. The hotel will feature 595 luxury guestrooms inclusive of 68 suites and 97 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Patio will bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests will have the option to unwind at the So Spa and outdoor pools with private cabanas or workout in a fully-fledged fitness centre. Business travelers will have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings. Part of the Wafi Mall new extension and close to the iconic Raffles Dubai, Sofitel Dubai Wafi will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Eg
WE WARMLY WELCOME YOU. Are you ready to ensure that Mandarin Oriental, Munich will completely delight and satisfy guests, colleagues and partners and to drive continual improvement and innovationso that the property is positioned as the market leader? WE WORK, GROW AND FLOURISH AS A TEAM. You perfect the team by taking ownerships for: Overseeing the operations of all Sales and Marketing departments Holding regular team meetings Managing relevant budgets and financial plans Revenues, profit and expenditure Coordinating the development of key performance goals for functions and direct reports Recruiting, training and monitoring staff Addressing problems and troubleshooting Ensuring compliance with licensing laws, health and safety and other statutory regulations Liaises with guests, customers, partners, colleagues and corporate offices Representing the brand and increasesing awareness for it Driving innovation, creativity and change WE WILL DELIGHT YOU. By creating a holistic colleague journey. From your first contact with us. To your onboarding, personal development and beyond. Travel and InHouse benefits and experiences. Partnership Discounts. And our sincere Colleague Wellness and Community initiatives. We have a culture of respectandappreciation for eachother. WE NURTURE YOUR TALENTS. and build up on your ex
Job Summary Directs, Manages and organises the all activities of the restaurant to maintain high standards of food and beverage quality, service and marketing which maximises profits through outstanding customer service. Be accountable for the inventory, organisation and on-going training of the entire service staff. The Restaurant Manager is responsible and accountable for (but not limited to) the following: Functional and Technical: Lead and implement all necessary tasks to service F&B according to the Standard Operating Policies and Procedures (SOPP). Execute new updates and make amendments to the SOPP when needed; Plan, direct, assign and delegate responsibility and authority for all functions of operation which meets the daily needs; Evaluate and develop processes to maintain and improve performance and productivity; Effectively manage the restaurant with an ownership mentality within the policies and guidelines of the compan
Capital Club is Dubai’s leading private members club. Situated in DIFC, the Club is a place for the leading business figures of Dubai to network professionally; dine, socialize and host private meetings, cocktail parties, lunches and dinners. Members are also given access to high level keynote speakers covering newsworthy topics in the world of business, emerging lifestyle trends and arts & culture. Capital Club is connected to over 100 premier private clubs around the world as part of its reciprocal club network. We are looking for Events Sales Executive Overview Implement a successful solicitation strategy to targeted accounts to achieve or exceed revenue goals. Under the guidance of the Team Leader is responsible for maximizing Events and Sponsorships business from a defined Active Corporate account database. Job Responsibilities Responsible for growth of the existing portfolio of accounts to build new source of revenue
Purpose: Responsible for coordinating the various functions including administrative procedures, leavers / joiners administration, liaison with the various departments of the hotel and ensure that the HRMS system is kept fully up to date. Maintaining and producing reports and records. Your role needs you to adhere to policies and procedures ensuring the smooth functioning of the Human Resources Department and will include key responsibilities such as Responsibilities: Maintain Human Resources information for all Palazzo Versace employees in the HRMS Oasys System current and accurate form. Generates New Joiners data in the Oasys Payroll System. Set up and maintenance of all employees files within the Payroll System. Ensuring at all times accurate information is received and all necessary forms are completed. Ensure the correct information is transferred to the Payroll system. To take charge of all areas of the payroll process. This includes, but
Reporting to the VP F&B Strategy & Development EMEA, the role is responsible for supporting the EMEA F&B Development, Openings & Operations team, Managed Estate Hotel GMs and Hilton owners’ representatives to source strong commercial F&B solutions with world class third party F&B operators and brands. The role also supports the F&B regional directors to source solutions for our properties where there are opportunities to convert existing challenging areas of the hotel property into commercially driven F&B areas. The role will also involve close liaison and collaboration with F&B Brand Services, Architectural and Development team, Hilton Brand teams, Legal and Finance departments to create best in class F&B partnerships and solutions for all the hotels in the managed estate. On occasion support is required for our franchise hotel owners to provide innovative solutions for the properties. Having strong F&B experience globally will help in identifying good third-party operators, best in class F&B brands in order to create F&B destinations in all our Hilton Hotel brands. The role requires someone who is dynamic, flexible, able to work independently and can drive a best in class deal that is commercial, relevant for the property and will bring the owners a return., The cand
Douala is Cameroon’s largest city and is the commercial and economic capital of the CEMAC region. Having the largest port and a major international airport, it handles most of the country’s exports such as oil, cocoa, coffee, timber, metals and fruit. K-Hotel in Douala, Cameroon, will become the new benchmark in hospitality in the region by the end of 2020. This property has been under renovation for the last 2 years and will open its doors as a brand new 4 star hotel. It will count 115 newly refurbished bedrooms, contemporary public areas, 3 F&B outlets, meeting facilities for up to 150 guests, a swimming pool and fitness center. The general manager will be ultimately responsible for the successful opening and day to day operation of the property. He/she must have a proven track record with a hotel company of note in a similar position and must posses a certain dose of adventure. As the GM, you will be required to be fluent in, or at least be familiar with, finance, sales and marketing, F&B and Front Office. A healthy dose of humor, diplomacy and empathy mixed with your professionalism will be a must in order to be successful. The owning company will be very involved in the overall vision, strategy and expansion of the brand and will therefore rely on the experience and commitment of the General Manager. Ideally, you will have worked on th
Duties includes but not limited to: To manage 6-8 bedrooms property, currently with 6 maids and 4 drivers. With managerial or supervisory experience, who is hands on and can work alongside the team members. From similar Household or hotel background. English Language is essential and Arabic is advantageous Females candidates only. No preference on nationality. 6 working days per week. All meals provided. Location is Dubai. (Nad Al Sheba)
Sofitel Dubai Wafi scheduled to open in the fourth quarter of 2020, will be Sofitel’s largest property in the Middle East. The hotel will feature 595 luxury guestrooms inclusive of 68 suites and 97 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Patio will bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests will have the option to unwind at the So Spa and outdoor pools with private cabanas or workout in a fully-fledged fitness centre. Business travelers will have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings. Part of the Wafi Mall new extension and close to the iconic Raffles Dubai, Sofitel Dubai Wafi will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist – Airport Concierge and help us to make Sofitel Dubai Wafi a truly welcoming destination! The Position To provide an appropriate welcome at F&B Outlets for guests. To handle table reservations and effectively control the flow of guests.
Belgravian Brasserie will be located in the luxurious Al Matal Complex on the coastal side of Al Khobar. We are an iconic beach front, All Day Dining destination that embodies sophistication, while reminiscing the traditional French/LondonArt Deco Brasseries. Harmonising the old with the new through our artwork and creating our own unique design. We will provide a culinary experience around contemporary Southern French food with a distinctive modern flair, showcasing the finest meats and seafood with a specialist onsite bakery and meat atelier. We strive for excellence putting quality at the heart of everything we do. It is an exciting opportunity to be part of an exceptional team at an exceptional time with the opening happening in Q4 2020. If you have the passion, drive and ambition for the hospitality industry that sets you apart from your peers, if you can deliver fabulous experiences and quality in a friendly, genuine and professional manner then join us. Restaurant Manager The role: - Hands on in running busy services and managing a large team - Training, coaching and mentoring new and existing teams
Scope Of Work: To assist guests and recreation members with the safe use of the poolside facilities ensuring service excellence at all times. Job Responsibilities: 1. Keeps a vigilant eye on all swimming pools to ensure that all rules and regulation are strictly adhered to. 2. Rescues persons in difficulty in the water and performance first aid and CPR as required. 3. Ensures respiratory and rescue equipment is in good working order at all times and that the first aid box is up to date. 4. Ensure that the chemical composition of all swimming pools is to the standard required by conducting 3x daily checks of the chlorine and pH. Levels. Any variances to be reported to the Engineering Department immediately. 5. Removes debris from the surface of the pools i.e. leaves etc. 6. Assists the Pool Attendants with the daily vacuuming of the Swimming Pools, reporting any maintenance issues to Engineering Department immediately. 7. Assists the Pool Attendants with periodic deep cleaning of the Swimming Pools? grouting to prevent the growth of harmful algae. 8. Assists the Pool Attendants to ensure the cleanliness of poolside furniture, sun loungers, tables, chairs & umbrellas etc. 9. Demonstrates the 12-Service Excellence Basics. 10. Keeps updated with the latest life saving techniques and new products in the market. HR Responsibilities: 11.
Scope: The incumbent for this position is responsible for accurately and impartially handling high volumes of sales and service queries in a courteous and efficient manner. These queries will be handled through different channels such as telephone, fax, and email. Responsibilities: To represent the company by following the standard operating procedures set by the organization Proactively sell and upsell all products and services within the property. Maximizing sales, as well assisting guests Internal/External and future customers by offering the highest level of customer service.
Sofitel Dubai Wafi scheduled to open in the fourth quarter of 2020, will be Sofitel’s largest property in the Middle East. The hotel will feature 595 luxury guestrooms inclusive of 68 suites and 97 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Patio will bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests will have the option to unwind at the So Spa and outdoor pools with private cabanas or workout in a fully-fledged fitness centre. Business travelers will have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings. Part of the Wafi Mall new extension and close to the iconic Raffles Dubai, Sofitel Dubai Wafi will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist – Airport Concierge and help us to make Sofitel Dubai Wafi a truly welcoming destination! The Position To provide prompt and courteous F&B service to the Hotel’s guests. Key Roles & Respon
We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service. As an Outlet Manager you are responsible to manage your assigned restaurant to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as: • Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times • Conduct regular training sessions with the assigned team in line with the departmental SOP’s • Evaluate the performance of the assigned team and initiate internal development and promotions • Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours • Handle the welcome and seating of arriving guests with the assistance of the Hostess • Maintain a professional and friendly relationship with the outlet patrons • Establish and update the outlet’s database of regular guests • Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards • Be actively involved in the outlets promotional activities Education, Qualifications & Experiences You should be a college /