Welcome to our World Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth. We have an Ambition to operate 100 preferred hotels by year 2020. Job Location Grand Millennium Al Wahda Abu Dhabi offering direct access to Al Wahda Mall, it's a shopper's dream come true. Business travelers can look forward to a state-of-the-art business centre. Holidaymakers will appreciate our convenient city-centre location, first-class health club and spa, and 5 dining options led by prominent and experienced chefs. Its 844 rooms offer great views of Abu Dhabi and the nearby attractions. The iconic Qasr Al Hosn, Sheikh Zayed Grand Mosque, Ferrari World Abu Dhabi, and Abu Dhabi National Exhibition Centre are only short drives away. Key Job Responsibilities: The candidate should understand the market trends and have the ability to put together a business plan and supporting action plans. Ensure the training of the Spa staff to meet and exceed standards. Ability to work with Learning Manager
DUTIES & RESPONSIBILITIES: 1.1.1. To ensure the retail displays are clean, attractive and well stocked at all times. 1.1.2. To keep up-to-date with the Guest Service results and to improve where it is required. 1.1.3. To send confirmation letters each evening to the guests with details of their requested treatments. 1.1.4. To have a thorough knowledge of all well-being services and departments as well as other applicable services offered by the hotel. 1.1.5. To ensure maximum room and therapist occupancy at all times. 1.1.6. To notify the Spa Supervisor& Spa Manager immediately of any guest complaints 1.1.7. To be fully aware of current and future services offered by the hotel and to make suggestions for improvement, expansion or creation of new services. 1.1.8. To remain up to date with local and
Job Summary: Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work con
PURPOSE To operate and work in accordance with standards prescribed in the Spa Manual. To welcome guests to the Spa area and assist them prior to and after their treatments. DUTIES/ RESPONSIBILITIES · To report for duty punctually wearing the correct uniform and nametag and follow good hygiene habits at all times · To replenish all necessary items in male/female spa promptly. · Perform professional services according to standards with attention to detail and in a prompt timely manner. · Advise guests of spa service programs, treatments and products available at the spa . · Assist in promoting spa & body care products to guests and offer full product knowledge.
Atlantis, Dubai, is a truly extraordinary, intriguing, and unique entertainment destination resort, and we currently have an opportunity for an experienced Guest Services Attendant to join our amazing team at Atlantis, Dubai! At Atlantis, Dubai, we strive to create a destination experience that is not only unforgettable throughout each customer’s stay, but truly memorable for a lifetime. Can you keep a smile while handling large volume? Do you thrive on creating amazing experiences for guests? Do you enjoy working outdoors? If your answer is yes, then Atlantis, Dubai is looking for someone like you! As Guest Service Attendant, you will ensure all guests needs are met and that they are assisted in a warm and personalized manner. You will be responsible for the set up and maintenance related to beach, Aquaventure, Towel Cabanas, Guest Buggies and Guest Cabanas. You will keep a high energy and positive environment while working with a great team. Moreover, you will need to have a full knowledge of special promotions, events, and resort activities at different times. An ideal candidate will have a strong work ethics and desire to continuously learn and develop at our resort. Previous Hospitality experience and knowledge of Galaxy/ Micros is a must. At
PURPOSE Under the guidance and supervision of the Director of Events or any assigned Manager, the Events Executive handles all aspects of negotiation and coordination process of catering events. He/she executes and supports all catering sales-related activities as well as maximizing revenue opportunities in his/her specific area of responsibility, thereby contributing to the overall catering revenue. Prospect and sell individual accounts on behalf of the hotel in accordance with the objectives established in the Marketing Plan. Ensure that quotas are met and sales activities and bookings are focused to yield maximum revenue per available room. SCOPE As Events Executive, you will maximize revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The Events Executive will interact frequently with guests and customers with the intention of earning repeat and expanded business.
Looking for a passionate, professional, creative Events manager in Charge of Weddings Responsibilities: Responsible for generating profitable revenues from weddings while upholding to brand standards Having in depth knowledge of organizing weddings from A to Z Data entry for events details into the system- Opera and being able to manage Wedding Venus to maximize the revenue Handle all admin tasks related to the wedding Maintain & Communicate all events details to operation department with attention to details on time Attend all required meetings and events Preferable Skills: Knowledge in Opera. Arabic speaking is a plus Minimum of 1 year experience in a 5 star Hotel in Abu Dhabi
Ensure guest expectations are exceeded for all guests staying at the hotel. Work location: Hideaway Beach Resort & Spa - https://www.hideawaybeachmaldives.com/ Key Responsibilities: Works with supervisees to put processes in place Measures results (challenges, successes, etc.) and communicates on a weekly basis to RM Oversee and implement Front Office initiatives and ideas Review the arrivals during the morning meeting and highlighting VIP arrivals/high paying guests/elite guests, etc. VIP inspections of the VIP rooms and ensuring amenities are pre-set. Reviewing room blocking for the day and ensuring allocations are anticipatory. Identify potential upgrades and follow up with GRO Look for new/innovative ways to provide anticipatory service Coordinate among all departments for seamless execution of service Coordinate correspondence with guests pre and post stay Assist Reservations and Front Office team to identify guests and achieve a seamless arrival experience for return guests. Communicate successes to the Hotel in an effort to keep intensity and focus high Glitch follow up and resolution to guest satisfaction. Supervises the activities of the service
Sofitel Dubai the Obelisk scheduled to open in the fourth quarter of 2020, will be Sofitel's largest property in the Middle East. The hotel will feature 595 luxury guestrooms inclusive of 68 suites and 97 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Patio will bring residents and patrons together to celebrate the French "Joie de Vivre". Guests will have the option to unwind at the So Spa and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers will have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings. Part of the Wafi Mall new extension and close to the iconic Raffles Dubai, Sofitel Dubai the Obelisk will infuse the brand's essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist -Waiter and help us to make Sofitel Dubai the Obelisk a truly welcoming destination! The Position To provide prompt and courteous F&B service to the Hotel's guests. KEY ROLES & RESPONSIBILITIES Read daily events, to acknowledge any VIP's arrivals. Must know all menu items, their garnis
TASKS, DUTIES AND RESPONSIBILITIES PROVIDE COURTEOUS ASSISTANCE WITH VEHICLE, LUGGAGE, ROOMING AND GUEST RELATIONS · Checks the daily arrival list · Assists the guests with parking their vehicles · Assists guests with luggage to the front desk · Escorts guests to room, placing luggage in room · Inspects guest room for order and adequate supplies and informs guests of room amenities · Leaves customer room key and welcome card · Delivers faxes, messages, packages and flowers for guests, and undertakes any other requests to ensure their comfort · Collects and returns outgoing guest laund
PURPOSE OF POSITION To p rovide an appropriate welcome at F&B Outlets for guests. To handle table reservations and effectively control the flow of guests. KEY ROLES & RESPONSIBILITIES Provide a warm and friendly welcome, leading guests and seating them at their table Take telephone bookings and maintain a clear and organized reservations book Assist in the set-up of tables and displays Maintain and update guest database To ensure full knowledge and understanding of LQA and Hotel Standards and to implement them in all interactions Be attentive to guests and resolve their complaints where possible, reporting all incidents to Supervisor/Assistant Manager/Manager To undertake service training lead by the outlet DT/ Supervisor/Assistant Manager/Manager to ensure full capability in understanding and executing service standards To make/maintain all food/beverage labels for daily rotations of the buffet and working closely with the culinary team to update changes, including last minute requests, for the buffet To ensure that all reports related to the outlet are well maintained and completed as per schedule and in a timely manner To support the service team during times of need/crunch in service in the following areas, but not limited to: section holding, coffee station, back area and mis en place etc. Maintain cleanli
Our Client is looking for a Butler with 5 Years’ experience in similar role in Luxury 5 * Hotels with international exposure. Applicants should have pleasing personality, excellent communication skills and the capacity to handle high end VIP Personalities. This role demands high degree of maturity, dependability, accountability, and capacity to work under pressure in a highly demanding atmosphere.
Shangri-La Hotel, Dubai The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities. Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai’s popular beaches. The hotel’s 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort. As a Restaurant Manager - All day dining, we rely on you to: Ensure a smooth restaurant operations at all times, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation, develop menus, conduct training and carry out performance evaluation of co
Our Client is looking for a Hotel Manager with proven experience in 5* International Resorts .Applicants with minimum 4 to 5 years experience in similar role is ideal for this opportunity. Preference will be given to candidates based in Saudi Arabia with transferable Iqama.
As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as: Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel Greet and seat customers and serve them in a professional, discreet and personalized way Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests Consistently monitor quality of food & beverage being served Practice good customer relations and attend to customer complaints / queries satisfactorily <span style=" font-style: normal; fo
JOB ROLE A Fitness Trainer or Fitness Instructor you will provide fitness guidance to help guests improve their physical condition. Your main responsibility of the fitness trainer is to assess the client’s bodily strengths and weaknesses and create customized workout plans. You will be providing physical and mental guidance and monitor client progress on a regular basis. Guest safety should always be considered in the highest standard. Sports trainers should be comfortable to work with individuals or in small groups. JOB RESPONSIBILITIES Identify the guests’ fitness level and health Modify exercise plans based on needs, potential injuries or health issues To provide over all fitness counselling service, ensuring the highest standard of safety supervision always according to the need of the members Conduct individual and group fitness training sessions Oversee the use of fitness equipment to ensure guests exercise properly and safely <li style=" font-style: normal; font-w
Introduction WE WELCOME YOU TO SEASIDE FINOLHU - THE 5 STAR LUXURY RESORT IN THE MALDIVES The Seaside Hotel Collection includes a total of twelve exclusive resort and city hotels located in the Canary Islands, Spanish mainland, Germany, and now in the Maldives! We are currently seeking a talented, energetic, and experienced F&B Operations Manager to join our Food & Beverageteam. Your tasks •Assist to manage the food and beverage operations of Finolhu ensuring the achievement of the highest standards of food and beverage product and service whilst achieving profitability. •Be a shining light of exemplary guest service. Use your skills, passion and personality to delight guests and staff alike. •Work closely with Executive Chef to ensure the delivery of simple food that has a fresh approach to uncomplicated fabulous food utilizing local offerings and supplemented by the best produce. •Drive departmental revenue and profit goals and minimize wastages •Comply with local regulations concerning health, safety, or compliance requirements, company policy and procedures. •Ensure that guest service standards are reviewed and discussed to drive continuous improvement to maximize guest satisfaction Benefits Competitive Remuneration Package. Personal and Professional Development Opportunities. Medical Covera
Introduction Our client in a formal, with 2 high profile private properties in Gstaad & Geneva is looking for a: Live-in Housekeepingladywith cooking knowledge Tasks: General housekeeping & cleaning duties in the Chalet Washing & Ironing Preparing & serving of simple Breakfast / Lunch / Diner for 2 - 4 persons Any experience with Asiatic cuisine Our Client offers: a permanent Job attractive permanent employment conditions & workplace live-in in the properties in Gstaad and Geneva You: are exceptionally reliable, trustworthy & discreet have good organisation skills, be energetic and have an eye for detail are flexible with schedule are fluent in English or French have experience as a Housekeeper in luxury households or luxury 5* hospitality have light cooking experiences are willing to travel and live-in some months in Gstaad and some months in Geneva
Welcome to our World Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth. We have an Ambition to operate 100 preferred hotels by year 2020. Job Location Grand Millennium Al Wahda Abu Dhabi offering direct access to Al Wahda Mall, it's a shopper's dream come true. Business travelers can look forward to a state-of-the-art business centre. Holidaymakers will appreciate our convenient city-centre location, first-class health club and spa, and 5 dining options led by prominent and experienced chefs. Its 830 rooms offer great views of Abu Dhabi and the nearby attractions. The iconic Qasr Al Hosn, Sheikh Zayed Grand Mosque, Ferrari World Abu Dhabi, and Abu Dhabi National Exhibition Centre are only short drives away. Key Job Responsibilities: Developing the marketing strategy for the company in line with company objectives. Coordinating marketing campaigns with sales activities, Overseeing the company marketing budget. Creation and publication of all marketing material in lin