PURPOSE · To provide the hotel with excellent IT support service and to contribute positively to the company and hotel mission statement · To plan and manage the implementation of new technologies within the hotel while managing and improving the current IT structure · Ensuring that all guests and staff receive the best possible IT sup port DUTIES/ RESPONSIBILITIES · Communicate status, risks and opportunities to IT/ AV Manager. · Ensure that hotel data is secured and in line with stated standards and best practices · Ensure logical access Control is in line with stated standards and best practices · Ensure guest support management logged and recorded for quality assurance. ·
The ideal candidate will have at least 2 years successful experience in IT in a 5 star hotel. He/She will be interested in working in Sahl Hasheesh and reporting to the IT Manager. In addition to IT skills, the candidate will have a strong customer service orientation and the eagerness to help and support users. The role requires flexibility to work different shifts/hours and to work indoors and outdoors in a large and extended luxury resort. Ideally, the candidate will have gained CCNA and MCITP Experience in the majority of the following areas: Opera, Micros, SUN, Material Control, Callvisor, IP TV, IP Phone and CCTV IP. Optional: Sound Systems.
An exciting opportunity has arisen for an IT Technician to join our hotel; some of the key duties and responsibilities of this role are: Provide technical support for systems and networks Act as link between end users and higher level support Install and configure software and hardware (printers, network cards etc.) Monitor system and network performance Troubleshoot to identify and resolve problems in a timely manner Maintain licenses and upgrade schedules Maintain records/logs of repairs and fixes Maintain hardware and software inventory Maintain expenses Collaborate with other professionals to maintain standards and functionality Identify computer or network equipment shortages and place orders when necessary Requirements: Previous working experience as IT Technician in branded Hotels for 2 years Degree in Computer Science, engineering or similar relevant field Problem solver and attention to details Excellent communication and interpersonal sk
An exciting opportunity has arisen for AV Technician to join our Rixos team; some of the key duties and responsibilities of this role are: Install and maintain audio visual equipment including display devices, projectors, televisions, camera systems, video teleconferencing systems (VTC), microphones and speakers. Provide excellent equipment services to meet client expectations. Perform equipment storage and transportation activities in safe and secure manner. Perform inventory management of equipment, wirings, and accessories to avoid any shortages. Setup and operate audio visual equipment for trainings, presentations, meetings and conferences. Perform equipment additions, removals, repairs, replacements and inspections. Test equipment to ensure they are in good and safe working conditions. Requirements: Minimum 2 years experience in a similar position Good technical knowledge of sound and video equipment Being highly organized Ability to pay attention to detail Have a positive attitude to work Good time management Good motivational skills Good interpersonal skills
As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as: Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel Greet and seat customers and serve them in a professional, discreet and personalized way Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests Consistently monitor quality of food & beverage being served Practice good customer relations and attend to customer complaints / queries satisfactorily <span style=" font-style: normal; fo
PURPOSE Under the guidance and supervision of the Director of Events or any assigned Manager, the Events Executive handles all aspects of negotiation and coordination process of catering events. He/she executes and supports all catering sales-related activities as well as maximizing revenue opportunities in his/her specific area of responsibility, thereby contributing to the overall catering revenue. Prospect and sell individual accounts on behalf of the hotel in accordance with the objectives established in the Marketing Plan. Ensure that quotas are met and sales activities and bookings are focused to yield maximum revenue per available room. SCOPE As Events Executive, you will maximize revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The Events Executive will interact frequently with guests and customers with the intention of earning repeat and expanded business.
Radisson Dubai Damac Hills is a new hotel opening, with a targeted start in Q1 2021. We are pulling together an awesome team, and are looking for appropriately skilled & experienced senior talent to join the opening team. We are a 480 room hotel ( 90 suites) overlooking the Trump Golf Course, within the Damac Hills Community in Dubai Land. To create many a memorable moment for our guests, we will have 3 F&B outlets in Fire Lake Grill restaurant & Bar,Hessa St. Kitchen- serving popular international favourites a la carte, Hills Pool Deck Bar & Sheesha , & 5 meeting rooms. To help our guests unwind, a Spa, a 25m swimming pool & a well equipped Gym await to be opened. Besides being part of a talented, & young team, you will also benefit from being part of Radisson Hotel Group ( RHG), one of the fastest growing international chains. And one of it's core beliefs is, "We Grow talent, & Talent Grows Us." We look forward to seeing your interest in being part of the exciting journey ahead. Profile Sought - Previous experience within a cocktail or wine bar environment - The ability to create classic cocktails - Exceptional personal presentation and communication skills - Flexibility to respond quickly and positively to a range of work situations - Passion for delivering exceptional levels of guest service; interaction is the key - Previous food hygiene experience - Able
We are looking for Bartender to join our award winning team. The Bartender will be expected to control and manage their section in the restaurant, and react promptly to any issues or complaints in accordance with company guidelines. They must ensure that excellent quality and a ‘go beyond’ service is delivered to all guests. In line with our mission & values we are looking for the following person: Will ‘Go Beyond’ the ordinary for guests, colleagues and the M1 team - to give more than is expected Is polite and professional in any situation where the image or reputation of the hotel is involved Maintains a high standard of personal hygiene, uniform and body language in order to add a sense of style Demonstrates an enthusiastic attitude and works as part of the Media One Team; even when there are additional duties Provides a personalised service to all guests at Media One Hotel Encourages positive feedback through GSS and online reviews Committed to maintaining a safe working environment for guests, enthusiasts and suppliers, by understanding fire safety and emergency procedures Ensures that all activities are carried out honestly, ethically and within the parameters of the UAE law Respects all individuals, fellow enthusiasts and guests alike Creates a fun working en
An exciting opportunity has arisen for a Front Office Receptionist to join our Rixos The Palm Hotel & Suites. Key requirements for this role: Pleasant and professional personality Attentiveness and patience with guests Excellent presentation skills Strong organizational and multi-tasking skills, with the ability to perform well in a fast-paced environment Active listening and strong communication skills Flexibility to work in shifts Education : High school diploma; Hotel Management education is a plus Experience: Must have at least one-year work experience as a Receptionist in branded 4* and 5* hotels Knowledge of PMS Opera Languages : Knowledge of Russian, French, German languages is an advantage
Atlantis, Dubai, is a truly extraordinary, intriguing, and unique entertainment destination resort, and we currently have an opportunity for an experienced Guest Services Attendant to join our amazing team at Atlantis, Dubai! At Atlantis, Dubai, we strive to create a destination experience that is not only unforgettable throughout each customer’s stay, but truly memorable for a lifetime. Can you keep a smile while handling large volume? Do you thrive on creating amazing experiences for guests? Do you enjoy working outdoors? If your answer is yes, then Atlantis, Dubai is looking for someone like you! As Guest Service Attendant, you will ensure all guests needs are met and that they are assisted in a warm and personalized manner. You will be responsible for the set up and maintenance related to beach, Aquaventure, Towel Cabanas, Guest Buggies and Guest Cabanas. You will keep a high energy and positive environment while working with a great team. Moreover, you will need to have a full knowledge of special promotions, events, and resort activities at different times. An ideal candidate will have a strong work ethics and desire to continuously learn and develop at our resort. Previous Hospitality experience and knowledge of Galaxy/ Micros is a must. At
About Jumeirah: At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East. We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’. About the Role: An opportunity has arisen for an Assistant Recruitment Manager to join Jumeirah Group on a 6-month contract. The main duties and responsibilities of this role: Screen candidates in line with job profiles and briefs provided. Provide shortlists of candidates to line managers as required. Manage assessment & interview process for assigned departments. Ensure constant development of assessment tools, processes, guidelines, etc. Send letter of intent documents out to successful candidates and advise confidently on full benefits package. Ensure candidates indicate acceptance / decline of letter of intent in a timely manner. Keep a record of all vacancies to ensure
Job Description We’re currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward. As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as: Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel Greet and seat customers and serve them in a professional, discreet and personalized way Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests Consistently monitor quality of food & beverage being served Practice good customer relations and attend to customer complaints / queries satisfactorily Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment Responsible for all service preparations before, during and after the service (mis-en-place & mis-en-scene) Ensure minimum wastage, breakage and spoilage Actively use up selling techniques to exceed guest expectations and increase revenue Skills Education, Qualifications & Expe
Job Description We are currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees. As a Human Resources Coordinator you are responsible for coordinating the various functions including administrative procedures and recruitment, leavers / joiners administration, liaison with the various departments of the hotel and outside contractors, maintaining and producing reports and records. Your role needs you to adhere to policies and procedures ensuring the smooth functioning of the Human Resources Department and will include key responsibilities such as: Initiate and process employment requisitions, develop and edit departmental job descriptions, vacancy announcements and position advertisements in consultation with the Director of Human Resources / Human Resources Manager Develop and maintain confidential departmental employee files, documents and databases Coordinate employee recruitment process, as appropriate, ensuring search documentation is accurate, consistent and complete Coordinate departmental employee relation functions in consultation with the Director of Human Resources / Human Resources Manager, monitor employee performance appraisal completions and track annual and sick le
Media One is an inspiring destination with a whole lot of personality! One of the best hotels in Dubai, located in the heart of the city, we are hiring some enthusiasts to join our award winning team! We are looking for vibrant & fun Sous Chef to come on board. We are looking for someone who will ‘Go Beyond the Ordinary’ for the guests.... and each other. The right candidate should have the following:- • Worked as Sous Chef/Head Chef for at least 2 years in Italian Restaurant • Similar experience in international hotels preferably in UAE • The ability to both lead a team & work in a team • The ability to learn quickly and work in fast paced environment • Enthusiasm and commitment to the job • A genuine love for cooking • A belief in Going Beyond for both the guests and the team! If you think you fit the bill APPLY NOW!
An exciting opportunity has arisen for Housekeeping Attendant to join our team; some of the key duties and responsibilities of this role are: Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately Clean rooms and bathrooms, performing any combination of the following duties Check and report any maintenance work required immediately Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal Replenish bathroom supplies and room supplies Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times Requirements: Experience in branded 5* Hotels Available to join immediately
Applications are invited for the position of Executive Sous Chef - EXPO Position within: Commercial Division Location : Dubai Key Accountabilities Develop and manage production team for planning and organizing routine and additional deliverables in the most effective and profitable manner. Propose innovative logistics solutions to Senior Management as per industry standards to improve rotation of stocks, FIFO, procurement forecasting and production planning. Responsible for managing material, staff and equipment in most effective manner to ensure on time high quality deliveries in strict adherence to all the laid down procedures. Attend and manage menu presentations actively involving in product design and development as deemed necessary Oversee the development and implementation of new dishes by ensuring that the assigned production staff fully understands the requirements of each new dish so as to help maintain the requirement of the clients. Work with Exec Chef to develop organizational hierarchy, through recruitments, trainings and guidance with long-term succession planning of the department verifying potential key performers recommended by reporting levels. Guide the team on effective scheduling, customer focus, prioritizing work and adhering to specifications with a focus on correct quality and quantity delivered on-time. Condu
An exciting opportunity has arisen for a Cost Controller to join our Rixos Premium Dubai ; some of the key duties and responsibilities of this role are: Conduct Inventory of Food and beverage stores and hotel outlets. Check the beverage store stock report with physical stocks verified also instructs stores to rectify errors where ever necessary. Spot check to ensure that goods are received as per specifications as to weight, trim & count that it has been properly invoiced. To inspect the quality of fruits & vegetables on daily basis with Chef and the receiver. To ensure that the deliveries of goods by suppliers are consistent with the receiving schedule. To prepare daily food and beverage potential cost report. Inputting and maintain prices, menu changes and user changes in the Point of Sale (POS) system Requirements: Experience as a Cost Controller in Branded Hotels in UAE Management experience strongly preferred Exceptionally well organized with an aptitude for data Outstanding communication skills, both written and verbal Solid networking and inte
An exciting opportunity has arisen for a Night Auditor to join our Rixos Premium Dubai ; some of the key duties and responsibilities of this role are: Audit all daily room charges and local telephone charges (where automatic switchboards are used) to the guest ledger. Audit all other charges for the day previously posted to the guest ledger. Audit guest ledger charges from all departments and balance to control sheets (food and beverage cashier’s reports, long distance traffic sheets, laundry control sheets, etc.) Night Auditor has to check the Room Rates and get the signature of the Night Manager confirming that all room rates are correct as per reservation card and approval. Determine guest ledger balances at the close of the day from control figures (D Report). Prepare a nightly list of all guest ledger balance in excess of the pre-established balance (usually one week’s room sales). One copy should go to the Manager, One to the Director of Finance and One to the Income Auditor Ensure that credit card sale is tally with system postings. Ensure that C/L Bills are intact with all supporting and BTC letters. Requirements:
An exciting opportunity has arisen for a Commis to join our F&B Production team. Some of the key duties and responsibilities of this role are: Consistently offer professional, friendly and proactive guest service while supporting Colleagues Prepare, cook and service all food items for a la carte and/or buffet menus according to hotel recipes and standards Ensure the cleanliness and maintenance of all work areas, utensils, and equipment Have full knowledge of all menu items, daily features and promotions Follow kitchen policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Requirements: Relevant international work experience in 5 star Branded hotels Buffet and A la carte experience
A Reservations Agent for the Waldorf Astoria Dubai International Financial Centre will serve as the main contact for room reservations and for incoming phone calls at the hotel. What will I be doing? As a Reservations Agent for the Waldorf Astoria Dubai International Financial Centre, you will serve as the first line of inquiry for room reservations and incoming guest calls within the hotel. A Reservations Agent is responsible for offering excellent customer service, options and other solutions to meet Guest's needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards: Answer internal and external phone calls and ensure positive outcome for all guest queries and room reservation requests in a timely and efficient manner. Complete room reservations while using the OnQ property management system. Accept and deliver messages promptly and correctly for both Guests and management. Ensure wake-up calls are scheduled and taken place at the correct time. Respond positively to sales inquiries to develop future sales leads. Respond to all guests in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation. Demonstrate knowledge of the hotel facilities and on-going promotions and use up-selling techniques to promote these offerings when appropriate. Handle emergency