PREMIUMNEWSpa Therapist-Arabic SpeakerEastern Mangroves Hotel & Spa Abu Dhabi by AnantaraAbu DhabiRecentlyCompetitiveCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description Your role means relaxation and indulgence to our guests. Aside from providing quality massage therapies, body and skincare treatments, your responsibility will include providing spa tours, reception duties, reservations, stock monitoring, promoting products and services to clients, and keeping all areas clean and organized. You will play a big role in creating amazing stories for our guests. Qualifications * LOCAL HIRE ONLY * At least secondary graduatedmore
FEATUREDNEWTelephone OperatorEmirates Palace Mandarin Oriental Abu DhabiAbu DhabiRecentlyIndustry Competitive* Answer all incoming calls, connect them to the appropriate extension in an efficient, friendly and caring manner according to the Mandarin Oriental standards * Write down messages accurately for our guests and deliver messages in a timely manner * Handle guests' requests for DND (Do Not Disturb) and confidential status * Handle personal wakeup call requests for guests according to the LQA standard and automatic wakeup call requests for group and crew guests * Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information or assistance to make an outside call or handling a complaint, etc. * In case of emergency, to handle all communications for the hotel whilst serving as the communication centermore
ReceptionistCristal Abu DhabiAbu DhabiPosted 3 days agoUnspecifiedDegree in hospitality with previous experiences in the Front Office Department within a hotel. Computer literate and previous experiences with Opera are an advantage. To be one of the first points of contact for a guest and therefore to be able to offer them the services they need in a quick and efficient friendly manner. Mainly looking after the bedrooms division but also to act as an ambassador of the hotel with a wealth of knowledge to share. Ensures incoming guests are given the highest possible personal service. Maintains effective communication with all related departments to ensure smooth service delivery. Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure. Greets guests on their arrival ensuring they feel expected and welcome. Ensures the guest receives the accommodation he/she is expecting.more
FEATUREDNEWButlerERTH, Abu DhabiAbu DhabiRecentlyUnspecifiedJob Role The Mudeef Butler is well versed and uses refined language and behaviour according to the Brand Values by providing bespoke experiences and services to fulfil all guest needs during pre-arrival, check-in, throughout the stay, and upon departure, in partnership with other departments in the hotel operation, and verifying that other departments supporting butler services are equipped to meet guest needs. The Mudeef Butler duties include, but are not limited to, building rapport with guests, proactively anticipating guest needs, and acting upon them where possible. Job Responsibilities * Liaison with GR, Concierge, FD, Room Service, Culinary, Security, and operational departments regarding the necessary logistics of the guest journey, send guest profiles with preferences and itineraries.more
NEWGuest Experience ManagerMillennium Place Hotel Barsha Heights & Apartments L.L.C.United Arab EmiratesRecentlyCompetitive Salary PackageHayyakum! We are a 4-star city hotel in Barsha Heights, Dubai. We are around the corner from the iconic shopping Mall Mall of the Emirates and minutes away from Jumeirah Beach and The Dubai Marina, Dubai Internet City Metro station is also located at a walking distance from the hotel. The twin towers offers 917 modern and spacious sky view rooms, suites, furnished apartments and pent house. The hotel has multiple diningoptions from an international cuisine atM OneandM Twowhich serves international buffet breakfast, lunch & dinner as well as la carte options. For light bites we have Level Social our Lobby café and backed by an impressive collection of la carte hi-tea and set menu dinners atTwenty9 loungewith a spectacular sky view. Other facilities include Business Centre, Health Club, Swimming Pool, Spa and Salon.more
NEWGuest Service AgentKhamas Hospitality GroupUnited Arab EmiratesRecentlyUnspecifiedA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. * Achieve positive outcomes from Guest queries in a timely and efficient manner * Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required * Ensure that the Front Office Manager is kept fully aware of any relevant feedback from guests and, or, other departments * Demonstrate a high level of customer service at all times * Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts * Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily dutiesmore
NEWDuty ManagerSofitel Dubai The ObeliskUnited Arab EmiratesRecently$14,000 per annumThe Position To assist in the forward planning of the department which includes Reception, Front Office Administration and Data Administration KEY ROLES & RESPONSIBILITIES Manage and supervise all tasks of his/her staff to ensure guests receive prompt, cordial attention and personal recognition Assist the Front Office Manager in all aspects of his/her duties Ensure repeat guests and other VIPs receive special attention and recognition Control room availability, room types, accuracy of room count and rate categories Maximize occupancy, revenue & average rate while maintaining high service standards Liaise with Housekeeping Department to ensure room image is maintained and the Room Ready on Arrival policy is adhered to Liaise closely with the Executive Housekeeper to ensure special guest needs, amenities and other room-related requests are metmore
NEWFront-Office AgentSofitel Dubai The ObeliskUnited Arab EmiratesRecentlyUnspecifiedCompany Description We are far more than a worldwide leader. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion Sofitel Dubai the Obelisk is Sofitels largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French Joie de Vivre. Guests have the option to unwind at the Sofitel Spa with LOccitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center.more
NEWSpa ManagerSofitel Dubai The ObeliskUnited Arab EmiratesRecently$40,000 per annumThe Position The Spa Manager is responsible for the establishment and execution of clear short term and long term goals to ensure the spa is recognized as one of the finest resort spas in the world. These goals must ensure Colleague satisfaction, Guest satisfaction, financial success, health and safety and environmental stewardship. The Spa Director is responsible for the daily leadership of the spa operations, ensuring all productivity and expense controls are followed as well as ensuring that all revenue opportunities, in keeping with the positioning of Sofitel Spas, will be capitalized upon. * Direct operations of the facility, including short and long range strategic planning so that the spa operates cost effectively and efficiently. * Ensure the establishment and execution of all departmental goals.more
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