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18 Guest Service Agent jobs in United Arab Emirates + 20 miles

Q: Where in United Arab Emirates are these jobs?

You can find jobs in Dubai , Abu Dhabi , Al Ain .

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NEW

Guest Service Agent

Khamas Hospitality Group

United Arab Emirates
Recently

Unspecified

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. * Achieve positive outcomes from Guest queries in a timely and efficient manner * Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required * Ensure that the Front Office Manager is kept fully aware of any relevant feedback from guests and, or, other departments * Demonstrate a high level of customer service at all times * Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts * Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties

NEW

Guest Service Agent

Millennium Central Downtown LLC

Dubai
Recently

Unspecified

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. * Achieve positive outcomes from Guest queries in a timely and efficient manner * Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required * Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments * Demonstrate a high level of customer service at all times

NEW

Guest Service Agent

Mercure Hotel Jebel Hafeet Al Ain

Al Ain
Recently

Competitive

To carry out the efficient operation of the Receptionist/ Cashiering function in accordance with hotel standards and policy. * To greet smile and welcome all guests to the hotel * To provide an efficient and friendly check in and check out according to company standards. * To handle guest requests ensuring that all matters are dealt with efficiently and promptly taking preference over administrative tasks. * To inform all relevant departments regarding special guest request. * To insure that returning guests are welcomed back to the hotel and guest preferences and special requests are communicated to all concerned departments to ensure the guest satisfaction. * To be fully aware of the hotel room rates, availability, promotions, services and facilities. * To take reservations for accommodation according to company policy.

PREMIUMNEW

Guest Service Agent

Sheraton Grand Hotel Dubai

United Arab Emirates
Recently

Unspecified

To provide our guests with an on brand personalized arrival and departure experience. To ensure guest ledgers are well controlled. To effectively contribute in a high Guest Voice loyalty composite through recognition, friendliness, helpfulness and efficiency. Ensure that services provided are in harmony with our Sheraton core values. Ensure that our guests receive an on brand personalized experience upon arrival, departure and throughout their stay. Acknowledge and recognize Marriott Bonvoy members and deliver the related welcome amenities upon arrival. Ensure implementation of the WELCOME upon Check in and FAREWELL upon check out. Ensure strict compliance with Sheraton Brand Standards in all related tasks and duties achieving 90% or above in the BSA inspection Live the Sheraton Brand Differentiators (Sheraton Sleep Experience and Sheraton Club).

Eastern Mangroves Hotel & Spa Abu Dhabi by Anantara

PREMIUMNEW

Guest Service Agent

Eastern Mangroves Hotel & Spa Abu Dhabi by Anantara

Abu Dhabi
Recently

Competitive

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description In this role you are a key ambassador for the hotel and the brand, and will work with your team to create one of the most powerful first impressions for our guests. You will need a friendly outgoing personality, and will be an information provider, diplomat, salesperson and hotel representative, all of which needs to be carried out with the utmost politeness, efficiency, and friendliness.

NEW

Guest Service Agent/Receptionist

Staybridge Suites LLC

Dubai
Recently

Unspecified

This role will give a great opportunity for an experienced Receptionist to be part of the Front Office team of our new Staybridge Suites Dubai LLC. * Welcoming all guests, processes all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.? * Achieve positive outcomes from Guest queries in a timely and efficient manner. * Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures. * Demonstrate a high level of customer service at all times. * Maximize room occupancy and use up-selling techniques to promote hotel services and facilities. * Ensure that handling of all financial transactions is as per the hotel policies. * Act in accordance with policies and procedures when working with front of house equipment and property management?systems. * Follow company brand?standards.

PREMIUMNEW

Guest Service Agent - Front Office

Sheraton Abu Dhabi

Al Ain
Recently

Unspecified

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift.

FEATUREDNEW

Guest Service Agent - Front Office (Europeans Only)

The Heart of Europe

Dubai
Recently

Unspecified

The Heart of Europe Cte dAzur Monaco Inspired by the vibrant playground of the rich and famous in the South of France, the Cte dAzur resort transports our guests to the French Riviera. The lavish five-star, adults-only luxury beach resort is located within The Heart of Europe on The World, a group of islands just seven kilometersoff the coast of Dubai. Cte dAzur comprises four five-star hotels named after picturesque coastal hotspots along the famous French Riviera: Monaco, Nice, Cannes and St. Tropez. About the job For the opening of our hotel, the Cte dAzur Monaco, we are looking for a motivated and passionate Guest Relation Officer to join our front office team! * Deliver service excellence, from check-in to check-out and everywhere in between

PREMIUMNEW

Guest Service Agent

Qasr Al Sarab Desert Resort by Anantara

Abu Dhabi
Recently

Competitive

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description * To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner. * To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.

The Marriott Hotel and Resort Palm Jumeirah

PREMIUMNEW

Guest Relation Agent - Russian Speaker

The Marriott Hotel and Resort Palm Jumeirah

United Arab Emirates
Recently

$500 per annum Best in the Markert

Guest Relation Agent Responsibilities * Review guest arrival lists to offer a warm greeting. * Attend to distinguished visitors (such as VIPs) and respond to their questions. * Assist with the preparation of welcome folders with material (e.g. room service menus, area descriptions) * Promote services and provide information about amenities, the neighbourhood, and venues. * Anticipate guest needs and establish a rapport with them by assisting them with specific tasks (e.g. confirming travel arrangements, taking messages) * Address customer complaints and, if necessary, escalate to the Guest Relations Manager. Log information in the logbook on a daily basis. * Assure that health and quality standards are met. Requirements * A bachelor's degree in hospitality management or another related discipline is required.

PREMIUMNEW

Guest Relations Officer (Chinese Speaker)

Raffles The Palm Dubai - Trakhees

Dubai
Recently

Unspecified

"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the worlds largest manmade island and archipelago.

NEW

Guest Relations Agent

Rixos The Palm Dubai Hotel & Suites

Dubai
Recently

Unspecified

We are looking for highly organized, positive with excellent people skills for the position of a Guest Relations Agentto join ourRixos The Palm Hotel & Suites, Dubai. * Pleasant and professional personality * Attentiveness and patience with guests * Excellent presentation skills * Strong organizational and multi-tasking skills, with the ability to perform well in a fast-paced environment * Active listening and strong communication skills * Flexibility to work in shifts * High school diploma; Hotel Management education is a plus * Must have at least one-year work experience in branded 4* and 5* hotels * Knowledge of PMS Opera

Habtoor Grand Resort Autograph Collection LLC

NEW

Guest Relations Officer

Habtoor Grand Resort Autograph Collection LLC

United Arab Emirates
Recently

Unspecified

Job Title:Guest Relations Officer Scope ofrole: Toassist guests in all Front Office-related functions in an efficient, courteous and professional manner that maintains high standards of service and hospitality. Registers guests and assigns rooms, accommodates special requests whenever possible. Thoroughly understands and adheres to proper credit, checks cashing, and cash-handling policies and procedures. Understands room status and room status tracking. Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Possesses a working knowledge of reservation department, takes same day reservation and future reservation when necessary. Knows cancellation procedures.

PREMIUMNEW

Guest Relations Officer

Movenpick Resort Al Marjan Island RAK

Ras Al-Khaimah
Recently

Unspecified

First impressions are everything! As a Guest Relations Officer, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. * Employee benefit card offering discounted rates in Accor worldwide * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 * Greet, check-in, respond to requestswhile providing exceptional service * Take initiative to add a personalized experience * Proudly promote the hotel facilities, looking for opportunities to enhance a guests stay through up-selling * Should have min. 1 years of experience as Guest Relations for a 5 Star Resort in UAE

PREMIUMNEW

Guest Relations Agent

Rixos Saadiyat Island Hotel

United Arab Emirates
Recently

Unspecified

Job Title An exciting opportunity has arisen for aGuest Relations Agentto join Rixos Premium Saadiyat Island, Abu Dhabi. Employee benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21. * Provide exceptional service to the guests & maintains the overall efficiency of standards set. * Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction * Respond to guests needs and anticipate their unstated ones * Expect and react promptly to guests requirements and inquires * Actively listen and resolve guests complaints

Guest Relations Executive (Hostess) - Mina A' Salam Hotel Outlets - Madinat Jumeirah Resort

Mina A'Salam

Dubai
Posted 15 days ago

£0 - £0

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 25 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

NEW

Front of House

Meydan Hotels and Hospitality

Dubai
Recently

Unspecified

Shaped in the form of a wave in motion, The Meydan Hotel is designed for urban elegance. It combines contemporary luxury with exceptional dining options, outstanding infinity pool and world-class golfing range all next to the world-famous Meydan horseracing track. The Meydan Hotel is Dubais scene-setting destination with the relaxed sports ambience of Qube, sound and light pyrotechnics of Stage, thrill of WHITE and the relaxed social spaces of Soho Garden. The Meydan Hotel is looking to recruit below positions for front of house. If you have previous experience in a similar role, gained within luxurious hotel/resort environment and would like to become a part of an exciting and dynamic team that gives you opportunities to grow, then we would like to hear from you. Bell Attendant

FEATUREDNEW

Guest Experience Manager

ERTH, Abu Dhabi

Abu Dhabi
Recently

From $0 to $0 per annum

Responsible for managing and providing hands-on assistance in guest service and front desk operation, lobby operations, hotel amenities, concierge and valet services to ensure maximum guest satisfaction through personal recognition, prompt cordial attention from arrival throughout the guests stay to departure according to the Club standard. Follows Ethos standards and ensures team is trained and ensure consistency Champions Guest Engagement projects as Revinate, respond comments and coordinate with other departments investigations and improvements for Revinate and Guest Satisfaction Scores. Develop experiences and itinerary for guests and manage the team to ensure guests are satisfied Ensure that all guests consistently receive all benefits, repeat guests and other VIPs receive recognition and service.

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Jobs

United Arab Emirates

Guest Service Agent

Frequently Asked Questions

How many Guest Service Agent jobs are there in United Arab Emirates?

There are 18 Guest Service Agent jobs within 20 miles of United Arab Emirates available on CatererGlobal right now.

Where in United Arab Emirates are these jobs?

You can find jobs in Dubai, Abu Dhabi, Al Ain.

What other similar jobs are there to Guest Service Agent jobs in United Arab Emirates?

As well as Guest Service Agent jobs in United Arab Emirates, you can find Catering, Hotel Staff, Reception, amongst many others.

Which industry do Guest Service Agent jobs in United Arab Emirates belong to?

Guest Service Agent jobs in United Arab Emirates are part of the Catering industry.