Elegance and exclusivity in one of the most thrilling areas of Dubai Located in the exclusive area of Palm Jumeirah, luxury, seal of the Royal Hideaway brand, accompanies each of the 279 rooms and suites to each of the 285 apartments. Next to a magnificent private beach, the hotel compliments its rooms with exclusive service, including impressive restaurants where guests can enjoy extraordinary dishes and authentic flavours, from the award-winning Khyber restaurant to the iconic Dukes Bar. The hotel also has a relaxing indoor swimming pool on the 14th floor, as well as an innovative Kids Club for the youngest members of the family. In addition, this 5-star hotel is home to 7 meeting rooms and spaces for weddings and is easy to access—it’s only a 10-minute drive to the Dubai and Nakheel Mall and 20 minutes by car to the Dubai International Airport (DXB), among other places of interest. We are currently looking for a Guest Service Agent As a Guest Service Agent your roles is to be responsible and provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience. Ensures that the DUKES Standards of Excellence in all areas adhered to and reporting to Guest
Welcome to our World Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth. We have an Ambition to operate 100 preferred hotels by the year 2020. Job Location Grand Millennium Al Wahda Abu Dhabi offering direct access to Al Wahda Mall, it's a shopper's dream come true. Business travelers can look forward to a state-of-the-art business centre. Holidaymakers will appreciate our convenient city-centre location, first-class health club and spa, and 5 dining options led by prominent and experienced chefs. Its 844 rooms offer great views of Abu Dhabi and the nearby attractions. The iconic Qasr Al Hosn, Sheikh Zayed Grand Mosque, Ferrari World Abu Dhabi, and Abu Dhabi National Exhibition Centre are only short drives away. Key Job Responsibilities Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Checks out guest at end of stay.Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash trans
Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being a source of information to guests on various matters such as transport and restaurant advice. Processing meal and beverage requests. Accommodating general and unique requests. Diffusing conflict or tense situations with guests. Requirements 2+ years customer service experience in 4* Hotel. Certificate or diploma in hospitality advantageous. Exceptional interpersonal skills. Excellent written and verbal communication. Good time management and organizational skills. Opera experience.
TASKS, DUTIES AND RESPONSIBILITIES PROVIDE THE HIGHEST STANDARD OF SERVICE TO GUESTS · Is available to register, process, and greet customers promptly · Checks the daily arrival list · Welcomes customers to the hotel · Responds to customer requests for information about the hotel and its surroundings · Arranges for special services requested by the customer · Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift · Arranges fulfilment of customer services by working with Bell staff, Housekeeping, Reservations and Room Service ·
TELL ME MORE Zoku needs Night Sidekicks that easily connect to people, provide a warm welcome and help residents from A to B instead of being a traditional formal waiter. As a Night Sidekick, you will be our residents' go-to person, connector and problem solver during the night. You will need to love sharing advice, looking after people and building a nest for our residents and always striving to provide service in better and more creative ways. The job of a Night Sidekick is highly versatile, flexible and focused completely around Zoku's residents and making them feel at ease while connecting them to others. It involves welcoming, checking in and out our night owls, cleaning and making sure breakfast is ready in the morning. The Night Sidekick position reports to the Duty Managers. We will be opening our third location in Vienna, Austria, in, Q1 2021. Located in the central Second District of Leopoldstadt, Zoku Vienna will be close to the Vienna University of Economics and Business, the Messe Wien Conference Center, and the iconic Prater park. WHAT WILL YOU DO? As a Night Sidekick you are responsible for being the first point of contact to anyone walking through Zoku's doors at night. You are the glue that holds this place together and responsible for the well-being and security of our residents, this includes also being the point of contact in case of a fire evacuation. As of 11pm:Start your shift with a handover together with t
A talented, energetic, and experienced Guest Relations Officer - Female (German / French Speaking) to join our Front Office team. Work location: Lily Beach Resort & Spa - https://www.lilybeachmaldives.com/ Key Responsibilities: Ensure guest experiences and expectations are exceeded Ensure guest requirements are attended to timely and follow-up afterwards Adhere to Front Office SOPs Adherer to Resort SOPs Maintain excellent grooming standards Provide warm welcoming service to all guests Qualifications: > 2 yrs experience in similar role Knowledge of the role English and French or German verbal and written communication skills Guest oriented with focus on personalized service Flexibility to respond to a range of different work situations Ability to work under pressure in a diverse multicultural team Excellent grooming standa
Atlantis, Dubai, is a truly extraordinary, intriguing, and unique entertainment destination resort, and we currently have an opportunity for an experienced Guest Services Attendant to join our amazing team at Atlantis, Dubai! At Atlantis, Dubai, we strive to create a destination experience that is not only unforgettable throughout each customer’s stay, but truly memorable for a lifetime. Can you keep a smile while handling large volume? Do you thrive on creating amazing experiences for guests? Do you enjoy working outdoors? If your answer is yes, then Atlantis, Dubai is looking for someone like you! As Guest Service Attendant, you will ensure all guests needs are met and that they are assisted in a warm and personalized manner. You will be responsible for the set up and maintenance related to beach, Aquaventure, Towel Cabanas, Guest Buggies and Guest Cabanas. You will keep a high energy and positive environment while working with a great team. Moreover, you will need to have a full knowledge of special promotions, events, and resort activities at different times. An ideal candidate will have a strong work ethics and desire to continuously learn and develop at our resort. Previous Hospitality experience and knowledge of Galaxy/ Micros is a must. At
Introduction WE WELCOME YOU TO SEASIDE FINOLHU - THE 5 STAR LUXURY RESORT IN THE MALDIVES The Seaside Hotel Collection includes a total of twelve exclusive resort and city hotels located in the Canary Islands, Spanish mainland, Germany, and now in the Maldives! We are currently seeking a talented, energetic, and experienced Guest Relations Officer - Portuguese Speaking to join our Front Office team. Your tasks •Provide quintessential Maldivian lifestyle experience for all guests. •Ensure guests are delighted and expectations are not only met but exceeded •Ensure all guest requirements are taken care of timely and follow up all necessary arrangements required with other departments. •Performs all tasks according to the resort standards •Maintain grooming standards at all times •Provide a warm welcoming service to all guests Benefits Competitive Remuneration Package. Personal and Professional Development Opportunities. Medical Coverage. Recreations and staff engagement activities. Staff gymnasium. Complimentary return transfers to Male. Your profile • Minimum 02 years experience in a similar role withina luxury resort. • Basic knowledge on the mentioned role. • English and Portuguese verbal and written communicatio
Introduction WE WELCOME YOU TO SEASIDE FINOLHU - THE 5 STAR LUXURY RESORT IN THE MALDIVES The Seaside Hotel Collection includes a total of twelve exclusive resort and city hotels located in the Canary Islands, Spanish mainland, Germany, and now in the Maldives! We are currently seeking a talented, energetic, and experienced Guest Relations Officer - German Speaking to join our Front Office team. Your tasks •Provide quintessential Maldivian lifestyle experience for all guests. •Ensure guests are delighted and expectations are not only met but exceeded •Ensure all guest requirements are taken care of timely and follow up all necessary arrangements required with other departments. •Performs all tasks according to the resort standards •Maintain grooming standards at all times •Provide a warm welcoming service to all guests Benefits Competitive Remuneration Package. Personal and Professional Development Opportunities. Medical Coverage. Recreations and staff engagement activities. Staff gymnasium. Complimentary return transfers to Male. Your profile • Minimum 02 years experience in a similar role withina luxury resort. • Basic knowledge on the mentioned role. • English and German verbal/written communication skills.
ABOUT THE COMPANY Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world. Armani Hotel Dubai is the first hotel designed by Giorgio Armani, offering visitors to Dubai an unprecedented choice for luxurious indulgence in elegant settings. Nestled in the world’s tallest tower, Burj Khalifa, occupying concourse level through to level 8 and levels 38 and 39, the hotel features 160 luxurious guest rooms and suites, seven innovative restaurants, exclusive retail outlets, the first in-hotel Armani/SPA, and Armani/PRIVE nightclub. With its own dedicated entrance, the hotel is situated within walking distance of The Dubai Mall, the world’s largest retail destination, set within the vibrant Downtown Dubai business and leisure district. ABOUT THE FUNCTION This function is to ensure exceptional Guest Experience in a highly empowered environment.
Introduction Come join us at Domaine du Mont D'Arbois for the winter season 2020 - 2021! Four Seasons Hotels & Resorts At Four Seasons, we believe that recognizing a familiar face, welcoming a newcomer and treating everyone as we would like to be treated is important. Whether you are working with us, staying with us, living with us or discovering our Resort, our goal is to leave a mark on your life, which you will always remember. Indeed, we believe that life is better when we are truly connected to the people and the world around us. We Are Four Seasons Four Seasons Megève Collection Join us in Megève, on the Mont d´Arbois' slopes, in the heart of the French Alps. The Resort consists of 2 Four Seasons hotels, 10 restaurants, 2 of which are Michelin-starred, as well as a golf. Our establishments continue the legacy of the Rothschild family, who sought to create an unmatched hotel experience nearly a century ago. Characterized by a French style and part of the Alpine tradition, our hotels offer an intimate and privileged setting, at the forefront of the spectacle of nature, both in summer and in winter. Discover our mountain restaurants: La Taverne du Mont d´Arbois, a traditional Savoyard restaurant, offering Grill & fireplace cuisine; L'Auberge de la Cote 2000, traditional restaurant at the foot of the slopes; The Mont D'Arbois Club, Fast Casual restaurant offe
PURPOSE Under the guidance and supervision of the Director of Events or any assigned Manager, the Events Executive handles all aspects of negotiation and coordination process of catering events. He/she executes and supports all catering sales-related activities as well as maximizing revenue opportunities in his/her specific area of responsibility, thereby contributing to the overall catering revenue. Prospect and sell individual accounts on behalf of the hotel in accordance with the objectives established in the Marketing Plan. Ensure that quotas are met and sales activities and bookings are focused to yield maximum revenue per available room. SCOPE As Events Executive, you will maximize revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The Events Executive will interact frequently with guests and customers with the intention of earning repeat and expanded business.
Welcome to our World Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth. We have an Ambition to operate 100 preferred hotels by the year 2020. Job Location Grand Millennium Al Wahda Abu Dhabi offering direct access to Al Wahda Mall, it's a shopper's dream come true. Business travelers can look forward to a state-of-the-art business centre. Holidaymakers will appreciate our convenient city-centre location, first-class health club and spa, and 5 dining options led by prominent and experienced chefs. Its 844 rooms offer great views of Abu Dhabi and the nearby attractions. The iconic Qasr Al Hosn, Sheikh Zayed Grand Mosque, Ferrari World Abu Dhabi, and Abu Dhabi National Exhibition Centre are only short drives away. Key Job Responsibilities: Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures and replenishes guest supplies Ensures guest services specified by superiors and guests requests are promptly and courteously met Carry out valet services when required including delivery of linen o
A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner. You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience. Qualification • College degree in hotel management or related field • Previous experience in Front Office or Guest Services • Excellent communication skills • Experience with Front Office Systems • Proficient in English, both written and spoken
JOB ROLE Responsible for cleaning and servicing public areas and offices according to the hotel standards. JOB RESPONSIBILITIES Ensures that all equipment and materials are used correctly Ensures that all public and back of the house areas, corridors and offices are clean at all times Replenish linen and guest amenities in accordance to the standards Keep guestrooms corridor clean by vacuuming, damp wiping the skirting boards and removing dirty marks on the walls To carry out spring clean of specified area To shampoo carpets and furnishings (Floor scrubbing) as request Responsible for the cleanliness, prevent breakage and loss of any equipment To be familiar with the process for the breakage and loss of any equipment Report all maintenance issues to the Supervisor <div style="text-align:justi
As a Housekeeping Supervisor – you’ll coordinate with the room attendant and supervise the designated floors to ensure the highest level of cleanliness, presentation and guest care, as laid down in the Standard Operation / Service. · To open AM, PM and Midnight shift and assign staff tasks in designated areas · To coordinate and supervisor daily activities of the room attendant to ensure clean, tidy and well supplied guest rooms, hallways, elevators, staircases, service areas and pantries. · To check and release all the rooms on your allocated assignment/ in your assigned area. · To daily prepare all arrival rooms, meeting the guest upon check in and during his/ her stay · Record, priorities and coordinate check in and check out of groups, VIP arrivals and back to back crew rooms. · To collect twice daily occupancy reports from room attendant and accurately report such to front office.
TASKS, DUTIES AND RESPONSIBILITIES PROVIDE NEAT, CLEAN ROOMS, AND A HIGH QUALITY OF SERVICE · Collects daily worksheet each morning with applicable keys, and returns it by the end of the shift · Keeps bedroom door open while working in the guest room, and locks door properly when leaving the room · Maximises job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner · Stocks supply of cart correctly in the morning and afternoon, with all necessary linens, guest supplies, and cleaning equipment · Sorts out any damaged linen or linen needing rewashing and returns them to Laundry Department · Cleans guest rooms daily according to operational policies and standards · Removes soiled bed and bath linens, and replaces with clean linens · Removes accumulated trash from roo
Department: Housekeeping/Butler Service Location:Sharjah-Private VIP Estate Basic Salary: competitive (6 days out of 7) Contract:2 years (renewable) Annual Leave:30 days/year & economy flight ticket Accomodation:Live In Medical Insurance: Included Meals:Included Uniform:Included Phone Plan:Monthly card provided The Role "No request is too large, no detail is too small". We achieve exceptional results and deliver bespoke services to our Clients with an international team of dedicated hospitality professionals who believe service is a lifestyle. Joining our professional team you will upkeep, clean and care for a wide range of interiors and items, ensuring they're presented to their very best. You'll take care of guests and work front of house to support functions and events. In an environment where development and training is commonplace, you'll be able to grow your skills and deliver extraordinary service in incredible surroundings. Candidate Profile Previous houskeeping or hospitality experience would be an advantage but not essentials. We're more interested in your pro-active approach and ability to tackle new challenges.With attention to detail, you take pride in your work and aim for the highest standards. You'll enjoy working as part of a
MRecruitment is currently looking for candidates who has an experience working in 5 STAR HOTELS with the following position: Waiter/Waitress Hostess Bartenders Barista Room Service F&B Supervisor A Food servers perform a variety of tasks , from preparing the food , stocking supplies, serving, charging people for their food , handling cash, credit cards, and a cash register, cleaning tables and counters, resetting tables, greeting customers and answering questions. A hostess or host greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and shows them to their seat. They may also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary. A Bartenders mix and serve alcoholic beverages based on customer requests. They verify the identification and age of customers, prepare and serve alcoholic beverages, accept payment from customers, clean glasses and bar utensils and balance cash receipts to record sales.
Performs (hands on) the service activities in the outlet aiming for the highest possible customer satisfaction To provide quality food and beverage service that is consistent with the SOP at all times. Provide table and/or counter service of all menu items. Provide advice on food and beverage to guests. Receive and store food and beverage adhering to all food hygiene regulations and procedures. Consistently monitor quality of food and beverage being served, and report to the supervisor or assistant outlet manager. Perform all assigned duties efficiently; technically correctly, following, Standard Operating Procedures and Company Policy. Be aware and follow HACCP Procedures and Fire Safety Procedures Arrange necessary mise-en-place and side stations accurately to run operation smoothly. Enter all food and beverage orders in to the POS system and ensure that customer orders are assembled properly in kitchen and the bar Actively use up-selling techniques to exceed guests’ expectations and increase revenue. Prepare the check when guest require accurately itemized and machine imprinted.