FEATUREDNEWGuest Relations ManagerHilton Dubai, AlHabtoor City LLCDubaiRecentlyUnspecifiedWe are looking to hire a Guest Relations Manager to make our clients feel welcome and ensure their pleasant and comfortable staying Al Habtoor City Complex, Dubai, UAE. * Provide upscale guest service experiences for clients throughout their stay * Ensure clients are properly greeted upon their arrival * Monitor daily bookings and ensure assigned rooms are prepared prior to check-in * Coordinate luggage collection and storage * Oversee check-in and check-out procedures, including reservations and financial transactions * Promptly address guests requests, like in-room dining * Actively listen to and resolve complaints * Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns * Inform clients of our hotel services, including breakfast and dining optionsmore
PREMIUMNEWGuest Relations ManagerMovenpick Resort Al Marjan Island RAKRas Al-KhaimahRecentlyUnspecifiedFirst impressions are everything! As a Guest Relations Manager, you will ensure that our guests have amemorable experience with us. * Employee benefit card offering discounted rates in Accor worldwide * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 * Greet, check-in, respond to requestswhile providing exceptional service * Take initiative to add a personalized experience * Proudly promote the hotel facilities, looking for opportunities to enhance a guests stay through up-selling * To handle guest complaints and proactively involve in operations to avoid them in future * Should have min. 1 years of experience as Guest Relations for a 5 Star Resort in UAEmore
Guest Relations ManagerMirihi Island ResortMaldivesRecently$1,000.00 - $ 1,500.00/MonthlyJob Requirements German Speaking is an advantage Fluent English speaking and writing Graduate of Hospitality or any Business-related courses At least 2 years of experience in a similar role Excellent communication and service skills Excellent interpersonal, organizational, and listening skills and self-motivated * Language required:German and English. Be present at the Reception Lobby during duty hours. Ensure Reception desk is manned Acknowledge and greet all guests coming into the reception. Provide assistance and information as required. Handle all guest requests with efficiency and ensure all communications are clear. Provides all communications both external and internal professionally and with a good level of language skills. Ensure the Reception Lobby is always neat and clean. Help guests with the internet. Provide technical support as and when required.more
FEATUREDNEWGuest Service ManagerInterContinental DohaDohaRecently£0 - £0About Us As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.more
NEWGuest Experience ManagerFinolhu Baa AtollMaldivesRecentlyUnspecifiedIntroduction WE WELCOME YOU TO FINOLHU - THE 5 STAR LUXURY RESORT IN THE MALDIVES The Seaside Hotel Collection includes a total of twelve exclusive resort and city hotels located in the Canary Islands, Spanish mainland, Germany and now in the Maldives! For our 5-star luxury resortFinolhuBaa AtollWe are currently seeking a talented, experiencedGuest ExperienceManagerto join our team. Your tasks * Carry out daily duties with passion and commitment of being the front-line ambassador in guest interaction and the main point of contact and go-to person for all guests. Assist DGE in all aspects of the guest experience function to achieve the highest possible guest satisfaction to current and future guests. * Be present in guest areas to seek verbal contact with guests in order to assist, resolve daily issues, promote in house services, handle complaints, daily requestsmore
FEATUREDNEWGuest Experience ManagerERTH, Abu DhabiAbu DhabiRecentlyFrom $0 to $0 per annumResponsible for managing and providing hands-on assistance in guest service and front desk operation, lobby operations, hotel amenities, concierge and valet services to ensure maximum guest satisfaction through personal recognition, prompt cordial attention from arrival throughout the guests stay to departure according to the Club standard. Follows Ethos standards and ensures team is trained and ensure consistency Champions Guest Engagement projects as Revinate, respond comments and coordinate with other departments investigations and improvements for Revinate and Guest Satisfaction Scores. Develop experiences and itinerary for guests and manage the team to ensure guests are satisfied Ensure that all guests consistently receive all benefits, repeat guests and other VIPs receive recognition and service.more
NEWGuest Experience ManagerMillennium Place Hotel Barsha Heights & Apartments L.L.C.United Arab EmiratesRecentlyCompetitive Salary PackageHayyakum! We are a 4-star city hotel in Barsha Heights, Dubai. We are around the corner from the iconic shopping Mall Mall of the Emirates and minutes away from Jumeirah Beach and The Dubai Marina, Dubai Internet City Metro station is also located at a walking distance from the hotel. The twin towers offers 917 modern and spacious sky view rooms, suites, furnished apartments and pent house. The hotel has multiple diningoptions from an international cuisine atM OneandM Twowhich serves international buffet breakfast, lunch & dinner as well as la carte options. For light bites we have Level Social our Lobby café and backed by an impressive collection of la carte hi-tea and set menu dinners atTwenty9 loungewith a spectacular sky view. Other facilities include Business Centre, Health Club, Swimming Pool, Spa and Salon.more
PREMIUMNEWGuest Relation Agent - Russian SpeakerThe Marriott Hotel and Resort Palm JumeirahUnited Arab EmiratesRecently$500 per annum Best in the MarkertGuest Relation Agent Responsibilities * Review guest arrival lists to offer a warm greeting. * Attend to distinguished visitors (such as VIPs) and respond to their questions. * Assist with the preparation of welcome folders with material (e.g. room service menus, area descriptions) * Promote services and provide information about amenities, the neighbourhood, and venues. * Anticipate guest needs and establish a rapport with them by assisting them with specific tasks (e.g. confirming travel arrangements, taking messages) * Address customer complaints and, if necessary, escalate to the Guest Relations Manager. Log information in the logbook on a daily basis. * Assure that health and quality standards are met. Requirements * A bachelor's degree in hospitality management or another related discipline is required.more
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