Job Summary Encourages team to keep learning and growing Treats everyone with respect and integrity Initiates new positive and memorable experiences for guests & team members Drives and educates team about the goal of ‘100% happy guests,100% of the time’ Daily activities Live and inspire others about the JA Way: Teamwork, Values, Be yourself, Think for yourself, Have fun! Inspire others with a positive and energized spirit and mind Always look and behave your best and coach others to do the same Positively participate and where needed conduct inspiring, brief, and informative daily departmental briefings Always find and share something new to learn with the team Ensure Health and Safety standards for everyone Ensure cleanliness and repair of all work area’s and property Immediately report accidents, incidents, and maintenance in the workplace Know and understand the P&L of your department Coach the team on becom
MAIN DUTIES AND RESPONSIBILITIES: 1.1.1 Preparefor daily arrivals in terms of room allocation, amenities and special requestsof Guests. 1.1.2 Registerand process check in for all arrivals. 1.1.3 Updateand check guest information into the computer after a complete check in. 1.1.4 Accountablefor cashiering duties, foreign exchange transactions, night audits tasks andsettlement upon Guests’ departure. 1.1.5 Handleswalk in counter reservation at all times and process call in reservation whenroom reservations section is closed. 1.1.6 Providefriendly smooth courteous service to guest and respond promptly to all requestsand inquiries at all time. 1.1.7 Resolveguests complaints/ requests and liaise with the department concerned to ensureimmediately
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all. Our hotel owners are the stewards of our brands, and together, we champion everyday travellers. We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that. An exciting opportunity for a Front Office Receptionist at Wyndham Dubai Deira in the Dubai, United Arab Emirates awaits you. We are seeking for candidates with the following attributes. · Ability to focus attention on guest needs, keeping calm and courteous at all times · Customer Focus and adaptibility · Excellent interpersonal and problem solving abilities · Mu
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Receptionist, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit c
Main Duties: Applies the procedures of general cashier, accept cash, approved credit cards, travellers cheques and foreign currency following set guide lines and polices laid out in the company directives and FO SOP Makes the update of the profiles, complete all daily tasks laid out in the Reception Check-lists. Co-ordinates with housekeeping the room status such as check out, sleep out, rooms found vacant, double beds, VIP etc. Qualifications: Excellent in communications Computer Literate Customer service Interpersonal skills Knowledgeable in Opera system. Minimum of 1-2 years work experience in the same position in hotel industry.
An exciting opportunity has arisen for a Gym Receptionist to join our Rixos Premium Dubai. Key requirements for this role: Pleasant and professional personality Attentiveness and patience with guests Excellent presentation skills Strong organizational and multi-tasking skills, with the ability to perform well in a fast-paced environment Active listening and strong communication skills Flexibility to work in shifts Education : High school diploma; Hotel Management education is a plus Experience: Must have at least one-year work experience as a SPA or Gym Receptionist in branded 4* and 5* hotels Knowledge of PMS Opera
About us At InterContinental® Abu Dhabi our role is to put the glamour into international travel. That’s where you come in. We look for people who are charming, confident, and internationally-minded who know what it takes to exceed guest expectations. When you’re part of the InterContinental® Hotels & Resorts brand you’re more than just a job title. With its private beach and marina, the InterContinental® Abu Dhabi hotel is an oasis of luxury near the Corniche and world-class shopping malls. Host an event in a grand ballroom, on a terrace with sea views or in a beachfront garden . You can relax at the health club with inviting pools and admire marina yachts from your spacious room. The hotel includes 390 guest rooms and suites, highly acclaimed food and beverage outlets, and elegant meeting rooms. Your day to day We are currently seeking to hire a dynamic Recreation Receptionist to join our Recreation Team. The successful candidate will be under the supervision of the Recreation Supervisor/ Recreation Manager. Under the general supervision of the Recreation Supervisor you will be responsible to provide assistance with Recreation Services in line with InterContinental Hotels Group standards. Other responsibilities include: ? Facilitate the proper tracking of guests and members at the recreation areas. ? Answer incoming telephone calls and take messages as well handle all general enquiries. ? Update knowledge of classes and other acti
Vida Um Al Quwain is the latest exciting addition, and our first beach resort location to the Vida Hotels and Resorts, portfolio. A refreshingly different urban hotel concept for the new generation of business executives, entrepreneurs and leisure travelers. The Dubai born lifestyle hub has become a trend-setter for the region’s fast-growing boutique hotel sector and is home to those who appreciate fashion, art, design, and entrepreneurship. Being one of the first lifestyle hotel experiences in the region, the brand is repeatedly recognized as ‘Best Boutique Hotel’ under several national and international titles. This function is to ensure exceptional Guest Experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms and other facilities, by delighting them from Check in until Check out.
EXECUTIVE SEARCH INTERNATIONAL IS ON THE LOOK FOR A CURRENT : RUSSIAN SPEAKING FRONT OFFICE MANAGER FOR THIS WOW FACTOR SUPERB RESORT. WHICH IS ALL CLASS INDEED AND VERY HIGH END 5 STARS. THIS DELUXE RESORT IS PART OF A SUPERIOR 5 STAR BRAND WITH THEIR HEAD OFFICE BASED IN EUROPE and PROPERTIES WORLD WIDE. FOR THIS ROLE YOU CAN BE ALSO AN ASSISTANT FRONT OFFICE MANAGER READY FOR THE NEXT STEP THIS ROLE IS AVAILABLE AS THE CURRENT FRONT OFFICE MANAGER HAS BEEN PROMOTED . THE SALARY IS PAID IN USD NET DOLLARS .FOC QUALITY ACCOMMODATION, BONUS AND MUCH MORE FOR MORE INFORMATION PLEASE CONTACT : Stuart Mullins Director Executive Search International Pty Ltd. World-wide Executive Hospitality Recruitment since 1993 + Author-Writer-Researcher Web: executivesearchinternational.com.au Phone: +61 403 251 411
Admin Assistant (Executive Office) The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection. POSITION SUMMARY Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Open, read, and prepare answers to routine letters. Locate and attach appropriate files to incoming correspondence requiring replies. Take and distribute meeting minutes to appropriate individuals. Handle and distribute incoming and outgoing mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, d
Job Brief The Guest Relation Manager is a ‘key person’. He/she acts as a host of the hotel by providing assistance to the guests. Participates in all services offered to the guests by displaying accurate, updated relevant information. DUTIES AND RESPONSIBILITIES: Ensure that all Guest Relations team members are at all times offering to the guests’ graceful, personalized and caring service, aiming at highest possible guest satisfaction Ensure that all Guest Relations team members are fully knowledgeable of all resort facilities and services offered Ensure all Guest Relations team members are able to act as ambassadors of the destination, successfully displaying local knowledge and giving recommendations to guests Establish a relationship with the guest prior arrival, during stay, upon departure and after departure
ABOUT US A waterfront setting, spectacular architecture, Italian furnishings, extraordinary service and an ambience of pure glamour. The hotel stimulates with fabulous restaurants, a "Water Salon" around a stunning lagoon-style pool, a state of the art gymnasium, a sensual world class day spa and opulent meeting and conference facilities. A sensory experience – defined by the brand – fashion, and glamour delivered with the distinctive look, the flavor, the scent, the sound and the touch embodied by the vision, eminence and spirit of the house of the Versace lifestyle. The fashion branded hotel expresses the exuberance of the Versace soul. Palazzo Versace is a jewel for the world to enjoy. DUTIES & RESPONSIBILITIES Provide professional support to the Housekeeping Department in the following: · To be responsible for the supervision and coordination of all the services offered by the Housekeeping department and to ensure they are carried out as per the department standard · To study and evaluate the operation of the H
1. Preparing On Boarding colleagues file and ensure receiving all the require document to keep in file 2. Ensure that the staff information is always up to date and keep it in their file, also ensure new arrivals formalities completed .e.g taking photo, preparing Hotel ID, Name badge and announcement for Welcome on Board. 3. Handling Payroll in OASYS system. 4. Assist and support in staff engagement activity, Keep HR notice board updating up to date. 5. Address employee relations matters, responds timely to staff. 6. Handling any requisition of HR office and accommodation. 7. Prepare the process of staff Recognition Program (Employee of the month / Trip Advisor etc.) 8. Assist colleagues during emergency cases – medical and trauma 9.
About us As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Hotel and Residences feature 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental. Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury. Your day to day As a Club Lounge Receptionist, you will provide personal service and special assistance on the needs, wants and inquiries of all guests staying at Club InterContinental Lounge.
MAIN DUTIES AND RESPONSIBILITIES: 1.1.1. Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests. 1.1.2. Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink) 1.1.3. Register and process check in/out for all VIPs guests efficiently and professionally.Escort VIP gussets to their rooms. 1.1.4. Update guest information into the computer after a complete check in. 1.1.5. Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure. 1.1.6. Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed 1.1.7. Provide friendly sand courteous service to guest and respond pr
Duties & Responsibilities Offer daily operations and systems support to personnel Setting up of computer LAN for new outlet while providing solution to i.t matters concurrently. Verify functionality of hardware and software components Conduct consistent network backup operations Installing and configuring computer hardware, software, systems, networks, printers and scanners Planning and undertaking scheduled maintenance upgrades Restricting access to unauthorized site, downloads and users. Setting up accounts for staff, educate them on log in and resolve issues arising Install and train end users of club lightings and controllers Troubleshoot hardware and software issues in person, remotely and via phone Investigating, diagnosing and solving computer software and hardware faults Repairing equipment and
About Jumeirah and the Hotel: At Jumeirah , we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 8,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East. We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’. Burj Al Arab Jumeirah is designed to resemble a billowing sail and stands at a height of 321m. It is the world’s most followed hotel on Instagram and has been consistently voted the world's most luxurious hotel. Features include nine restaurants and bars; in suite check-in and check-out; reception desks on every floor; round-the-clock private butlers; use of the hotel’s Rolls-Royce fleet and The Terrace, a one-of-a-kind restaurant, pool, beach and cabana space. The hotel’s 202 luxury suites offer a rain shower, Jacuzzi and stunning news of the Arabian Gulf. About the Job: An exciting opportunity has arisen for a highly motivated Assistant Manager to join the Butlers team. The Assistant Manager is responsible fo
Mandarin Oriental Hotel Group Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. Mandarin Oriental, Doha Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay. At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations. Main Responsibilities Manage information technology and computer systems; Plan, organize, direct, control and evaluate the operations of information systems Develop and implement policies and procedures for electronic data processing and computer systems operations and development Meet with operation team to discuss system requirements, specifications, costs and timelines Hire and manage informat
Assist in the administration of the recruitment process as per standards to ensure accurancy of documentation and filing Responsible for providing administrative support to various human resources functions and activities with other Departments. Coordinate candidate arrivals to ensure all new joiners are integrated smoothly in the team Prepare all necessary documents of new joiners to ensure payroll activation and the smooth integration of the new colleague to the team Assist the HR Manager in updating and maintaining HR payroll software Process administration requests efficiently to ensure colleague needs are met Manage the leave administration to ensure accurate record keeping and have Employees avail their leave entitlements smoothly Maintain up to date Employee files to ensure efficiency and compliance with Human Resources Standards Assists in the administration of training programs for employees. As
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all. Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that. An exciting opportunity for a Waiter/Waitress at Wyndham Dubai Deira in the Dubai, United Arab Emirates awaits you. We are seeking for candidates with the following attributes. · Excellent interpersonal and problem solving abilities · Ability to focus attention on guest needs, keeping calm and courteous at all times · Multi-tasking skills and a bility to perform well under pressure in a fast paced environment