To exercise maximum effort in promoting and selling of the Hotel, using the agreed methods as approved in the sales procedures manual. To create weekly, monthly and annual events to promote the Hotel. To liaise with F&B department, ensuring operational and financial success of all events and send out BEO. To produce weekly Function Sheets, one week in advance, for all departments. To process a function sale from enquiry to Contract in accordance with laid-down procedures. To maintain contact with clients in order to guarantee good business relations and meet at mutually approved intervals. To maintain regular contact with conference agents and place suitable business all year round. To prepare and present monthly business reports and forecasts to the format agreed at the time. To maintain excellent relations with the local media to ensure adequate publicity of events. Assist in establishing and achieving banquet’s department annual budget forecast and exercise a constant control of the operation cost. Conduct regular training sessions with the assigned team in line with the departmental SOP’s. Ensure the timely set up of all Banquets’ venues according to the service settings and as outlined in the function sheets. Coordinate all menu proposals presentations and buffet set-ups with the F&B Manager. Enforce control procedures for all outgoing and returning ope
ABOUT US The distinctive version of Gianni Versace in creating the world's first fashion-branded hotel reflects his vision and creativity. Reminiscent of a 16th century Italian Palace, Palazzo Versace Dubai is a Neoclassical masterpiece with subtle traces of Arabian architecture. Featuring a striking entrance, high ceilings, landscaped gardens, and a range of well-crafted Italian furnishings, the hotel is truly symbolic of the Versace lifestyle. Set in the heart of Jaddaf Waterfront, less than 15 minutes away from Dubai International Airport and 8 minutes away from Burj Khalifa and Downtown Dubai, Palazzo Versace Dubai is conveniently located along the shores of the historic Dubai Creek. On arrival one is welcomed by the striking ‘Pietra di Fiume’ design of the iconic Medusa and Greek décor. A walk through the 5-star hotel’s public spaces reveals several exclusive designs and fabrics from the House of Versace, while the lagoon pools and reflection ponds complement the serenity of the lush gardens that surround the hotel – a true luxury retreat for leisure travelers. Every single piece of furniture and fabric that adorns the hotel’s 215 hotel rooms and suites, and 169 residences, is designed and tailor-made by the Ho
ABOUT US A waterfront setting, spectacular architecture, Italian furnishings, extraordinary service and an ambience of pure glamour. The hotel stimulates with fabulous restaurants, a "Water Salon" around a stunning lagoon-style pool, a state of the art gymnasium, a sensual world class day spa and opulent meeting and conference facilities. A sensory experience – defined by the brand – fashion, and glamour delivered with the distinctive look, the flavor, the scent, the sound and the touch embodied by the vision, eminence and spirit of the house of the Versace lifestyle. The fashion branded hotel expresses the exuberance of the Versace soul. Palazzo Versace is a jewel for the world to enjoy. DUTIES/ RESPONSIBILITIES Ensure guests live the “Ultimate Experience” Maintain and control departmental standards. To follow proper payroll and uniform procedures. Mixologist is fully responsible for the bar operation in the outlet. Apart from bar operation, ensuring HACCP standards, SOP’s, cleaning and all bar related work will be taken care by Mixologist. All special occasions and events will be taken care by and creating innovative cocktail, specials and recipes. Maintenance of Mixo trolley (If available) and in charge to carry out the ta
Shangri-La Hotel, Dubai The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities. Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai's popular beaches. The hotel's 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort. As a Waiter / Waitress, we rely on you to: Support the daily operation of the restaurant, Provide a high quality service to restaurant guests, Ensure the smooth operation of the work section appointed, Consistently looks for ways to enhance guest satisfaction, Create an exceptional experience for our guests . We are looking for someone who has: Has a passion for Food & Beverage Enjoys delivering high quality guest service with a welcoming manner Loves interacting with guests an
The Assistant Bar Manager oversees the staff and operations of a bar . They are in charge of scheduling employees, managing customer complaints and ensuring the bar is stocked and inviting to customers. MAIN DUTIES: Manage the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals. Creating effective schedules and quickly resolving conflicts to ensure that bar is well staffed during peak hours. Setting and enforcing quality and safety controls. Ensuring licenses are updated and in line with current legislation. Working with diverse personalities both on the staff and patrons. Planning and taking part in promotional events. SKILLS AND QUALIFICATIONS: Restaurant ormanagement experience or more education is generally preferred. Strongunderstanding of business management and accounting principles.
Job description :- Responsible for serving food and beverages in restaurant efficiently and in a most courteous manner. Carry out all duties in accordance with tasks and descriptions with reference to established rules and policies. To Deliver exceptional guest care and service to achieve a Guest Satisfaction Index higher than 92%. The set service standards to be followed while serving the guest. Clean and prepare condiments. Obtain adequate quantities of linen from the linen room as per the request sheet. Does not leave the area of work without notifying the Supervisor / restaurant in-charge. Perform all side duties established by the Supervisor / Restaurant in-charge. To ensure that all information and duties received by the Supervisor / Restaurant in-charge is followed accurately. Report for duty ten minutes early with clean attire. To follow the Farm policies and procedures and all Food & Beverage service Standards. Ensure sufficient qu
Nikki Beach Club is looking for an individual who are taking pride at managing the first impressions of our guests and to oversee the entire dining experience to maintain high standards by promoting the restaurant brand and its services and facilities Do you know that this is a demanding role that requires good organizational and social skills? Are you ready to be that skilled Restaurant Lifestyle Specialists that make the job appear easy, but know that the tasks involved are more detailed oriented than they appear? Are you excellent at remembering names of return guests, administratively savvy and can be instrumental in ensuring guests are seated at the restaurant based on known preferences and occasion? Are you : * Friendly with outgoing personality and positive attitude * Having 3 years of restaurant experience and an understanding of Beach Club Environment * Having the ability to speak multiple languages If you have answered yes to all of our questions above, you might be our Nikki fit for this role.
About Jumeirah and the Hotel: At Jumeirah , we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 8,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East. We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’. Burj Al Arab Jumeirah is designed to resemble a billowing sail and stands at a height of 321m. It is the world’s most followed hotel on Instagram and has been consistently voted the world's most luxurious hotel. Features include nine restaurants and bars; in suite check-in and check-out; reception desks on every floor; round-the-clock private butlers; use of the hotel’s Rolls-Royce fleet and The Terrace, a one-of-a-kind restaurant, pool, beach and cabana space. The hotel’s 202 luxury suites offer a rain shower, Jacuzzi and stunning news of the Arabian Gulf. About the Job: An exciting opportunity has arisen for a highly motivated Assistant Manager to join the Butlers team. The Assistant Manager is responsible fo
Mandarin Oriental Hotel Group Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. Mandarin Oriental, Doha Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay. At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations. Main Responsibilities Oversee all operational and administrative aspects of In Room Dining including the order taking, set up of trolleys as per standard and the delivery of room service orders to guest rooms and service apartments. Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times. Create and maintain a great synergy between In Room Din
ABOUT US A waterfront setting, spectacular architecture, Italian furnishings, extraordinary service and an ambience of pure glamour. The hotel stimulates with fabulous restaurants, a "Water Salon" around a stunning lagoon-style pool, a state of the art gymnasium, a sensual world class day spa and opulent meeting and conference facilities. A sensory experience – defined by the brand – fashion, and glamour delivered with the distinctive look, the flavor, the scent, the sound and the touch embodied by the vision, eminence and spirit of the house of the Versace lifestyle. The fashion branded hotel expresses the exuberance of the Versace soul. Palazzo Versace is a jewel for the world to enjoy. DUTIES & RESPONSIBILITIES Provide professional support to the Housekeeping Department in the following: · To be responsible for the supervision and coordination of all the services offered by the Housekeeping department and to ensure they are carried out as per the department standard · To study and evaluate the operation of the H
Manage the online recruitment process by publishing vacant positions, screening and interviewing candidates, short listing suitable CV’s for the department, giving relevant feedback to the candidates, sending offers, conducting reference checks and managing the entire recruitment cycle. · Maintain and implement a database management and e-recruitment system with regard to candidates and their application status. Ensure that “Talent Bank” is kept up to date and it is the first point of call when searching for suitable candidates · Undertakes proper selection and interviewing techniques ensuring notes and back up material is provided for every application. ie Application form, resume, photographs, reference checks, copies of qualifications and ensuring that no visa restrictions are apparent. · · Maintain a database of recruitment consultants and track their effectiveness. To assist in processing New Hire Requests and Status Change Requests in line with the approved budget and maintain actual manning and ensure salary and benefits are fairly administered.
JOB SUMMARY: Mend, repair, and alter guest clothing and employee uniforms by hand stitching, applying adhesive patches, or using a sewing machine. Distribute clean uniforms to personnel according to company specifications. Document guest requests for laundry/dry cleaning, minor repair, and pressing of garments in accordance with company specifications. Record assigned and unassigned uniforms as they are distributed, returned, or cleaned. Inspect uniforms for damage and remove substandard uniforms from circulation and issue replacements. SPECIFIC DUTIES: The following are specific responsibilities and contributions critical to the successful performance of the position: · Responsible for mending/ sewing staff uniforms , guest clothing · Measurement of new associate for their uniforms · To adjust the old uniforms for new staff and also the present staff who need to adjust their uniform · To repair and mend/sew bathrobes , any guest linen , cushions, runners, curtains or any other upholstery located either in public area or g
1.1 Ensures incoming guests are given the highest possible personal service. 1.2 Maintains effective communication with all related departments to ensure smooth service delivery. 1.3 Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure. 1.4 Greets guests on their arrival ensuring they feel expected and welcome. 1.5 Ensures the guest receives the accommodation he/she is expecting. 1.6 Maintains an up to date knowledge of hotel and local services and supply information respond to guest queries. 1.7 Deals swiftly, efficiently and sensitively to guest complaints and follows through. 1.8 Maintains awareness of guest profile through the Fidelio guest histo
Assist in the administration of the recruitment process as per standards to ensure accurancy of documentation and filing Responsible for providing administrative support to various human resources functions and activities with other Departments. Coordinate candidate arrivals to ensure all new joiners are integrated smoothly in the team Prepare all necessary documents of new joiners to ensure payroll activation and the smooth integration of the new colleague to the team Assist the HR Manager in updating and maintaining HR payroll software Process administration requests efficiently to ensure colleague needs are met Manage the leave administration to ensure accurate record keeping and have Employees avail their leave entitlements smoothly Maintain up to date Employee files to ensure efficiency and compliance with Human Resources Standards Assists in the administration of training programs for employees. As
Purpose: To create a unique point of contact for our guests, prior, during and after their stay; ensure that all preferences and requests are anticipated and met; offer undivided attention to all guests visiting Palazzo Versace and build lasting relationships by following our core values. Duties & Responsibilities: Comprehensive knowledge of the Hotel and Residences, including all departments, services and outlets Ensure the lobby is clean, the furniture and newspapers look presentable at all times Ensure lobby presence at all times Provide a warm welcome and offer assistance to all guests entering the hotel Conduct hotel tours every time it is required Assist reception with arrival welcome amenities (wet towels, welcome drink) for checking in guests Ensure cold and warm towels are always available, as per the number of arrivals Raise purchase orders and requisition for guest supplies and office supplies Keep track of pending orders and monthly requisition costs Attend daily shift briefings and monthly com
Job Summary This position is responsible for proper function of the laundry/valet facility, and uniform room, the upkeep of all uniforms, inventory and reordering of uniforms. Duties and Responsibilities Ensure the quality of the wash and iron of linen. Check the linen for any stain or damage and identify the items with persistent stain and Issue discard linen for duster or any other job as instructed by the Line Manager. Prepare work schedules for linen / uniform room attendant and tailors. Co-ordinate closely with the laundry department to ensure timely supply of fresh uniforms and linens. Ensure that all linen, uniforms, materials are neatly and systematically stacked and arranged. Ensure that all linen, uniforms needing stitching, mending is immediately attended to before being sent to the Laundry Ensure that the linen room is neat and clean all the times. Oversee the day to day running of the uniform/valet and laundry operation, when applicable. Ensure all guest dry cleaning and la
DUTIES AND RESPONSIBILITIES: 1.1.1 Organisation of Repeat Guest filing administration 1.1.2 Up-keeping of Hotel/Guest Information booklets and pamphlets. 1.1.3 Co-operation with hotel’s Housekeeping and Front Office 1.1.4 Awareness of outside activities/recreation etc. 1.1.5 The following duties within frame of work: Guest Satisfaction, Co-ordination of Information, Organisation Repeat Guest Cocktails, Personalised Welcome/Farewell, etc 1.1.6 Ensures maximum guest satisfaction through personal recognition and involvement with repeat guest. 1.1.7 Ensures that our repeat guests and any other VIP clients receive personalised treatment and services, such as: a) Pre-regi
1. Preparing On Boarding colleagues file and ensure receiving all the require document to keep in file 2. Ensure that the staff information is always up to date and keep it in their file, also ensure new arrivals formalities completed .e.g taking photo, preparing Hotel ID, Name badge and announcement for Welcome on Board. 3. Handling Payroll in OASYS system. 4. Assist and support in staff engagement activity, Keep HR notice board updating up to date. 5. Address employee relations matters, responds timely to staff. 6. Handling any requisition of HR office and accommodation. 7. Prepare the process of staff Recognition Program (Employee of the month / Trip Advisor etc.) 8. Assist colleagues during emergency cases – medical and trauma 9.
FRONT OFFICE ROVESTER ROVE HOTEL - EXPO 2020 ABOUT THE COMPANY Born in Dubai, Rove Hotels is a joint venture between Meraas Holding and Emaar Properties PJSC. Rove hotels is an award-winning lifestyle hotel brand, offering well designed hotels in connected locations. Designed for the traveler who likes to explore without borders, receive fuss-free service and some touches of local culture. Rove Hotels defines a new niche in the ever-evolving global hospitality sector. At Rove Hotels we create exciting adventures and memorable experiences. This is who we are – Rovesters (that’s you!) who guide our Rovers (our guests) to explore without borders. We live, breath andreach out in a fun and casual yet professional approach, driven and inspired daily by our Roveprint – the Rove Brand DNA! ABOUT THE FUNCTION This function is to assist to Front Office operations in delighting our Rovers at all stages and to maintaining a consistently high standard of customer service throughout the shift. The person is the Brand Ambassador and representative of the Rove culture following the Blueprint and its values. Looking for Telephone Operators, Guest Service Age
About us At InterContinental® Abu Dhabi our role is to put the glamour into international travel. That’s where you come in. We look for people who are charming, confident, and internationally-minded who know what it takes to exceed guest expectations. When you’re part of the InterContinental® Hotels & Resorts brand you’re more than just a job title. With its private beach and marina, the InterContinental® Abu Dhabi hotel is an oasis of luxury near the Corniche and world-class shopping malls. Host an event in a grand ballroom, on a terrace with sea views or in a beachfront garden . You can relax at the health club with inviting pools and admire marina yachts from your spacious room. The hotel includes 390 guest rooms and suites, highly acclaimed food and beverage outlets, and elegant meeting rooms. Your day to day We are currently seeking to hire a dynamic Recreation Receptionist to join our Recreation Team. The successful candidate will be under the supervision of the Recreation Supervisor/ Recreation Manager. Under the general supervision of the Recreation Supervisor you will be responsible to provide assistance with Recreation Services in line with InterContinental Hotels Group standards. Other responsibilities include: ? Facilitate the proper tracking of guests and members at the recreation areas. ? Answer incoming telephone calls and take messages as well handle all general enquiries. ? Update knowledge of classes and other acti