NEWGuest Service Centre Agent - Open for FreshersAnantara Downtown Dubai HotelDubaiRecentlyFrom $15,000 to $20,000 per annumPlease note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. * To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner. * To have a complete knowledge of the hotel product, PBX System, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties. * To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times. * Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.more
NEWTraining ManagerMEDIA ONE HOTELDubaiRecentlyUnspecifiedMedia One Hotel is seeking a highly motivated and experienced Training Manager to join our team. The successful candidate will be responsible for designing, implementing, and evaluating training programs that enhance the skills and knowledge of our employees. The Training Manager will also be responsible for identifying training needs, developing training materials, and coordinating training sessions with department heads. * Identify training needs and develop training programs that align with organizational goals and objectives * Design and deliver training sessions that are engaging, interactive, and effective * Create and maintain training materials, such as presentations, handouts, and online resources * Develop and implement a training evaluation process to measure the effectiveness of training programsmore
FEATUREDNEWLearning & Development ManagerDives HoldingUnited Arab EmiratesRecentlyUp to $14,000 per annum1. Assisting all in all Corporate training related tasks. 2. Conducting training needs assessment to identify training gaps. 3. Developing a training culture within the restaurant group. 4. Defining the order of service within the restaurants and training our teams to follow it accordingly. 5. Ensuring that all statutory training requirements are complete. 6. Engaging in continuous training- identifying areas for improvement within the teams and act upon them accordingly. 7. Appointing In-house Front and Back of the house designated trainers within each restaurant. This is critical as for your role as the training manager to develop, you will need to have a team beneath you that are permanently based in the restaurants. They will report to you and will continue the work you will start. 8. Providing support and development to designated trainers on a regular basis. 9.more
FEATUREDTraining Manager DubaiCOREcruitment LimitedUnited Arab EmiratesPosted 38 days ago£2.9k per month + All-inclusive single expatQSR Industry A great new opportunity as Training Manager with this established hospitality group, working with one of their hugely popular international QSR restaurant brands, based in Dubai. As Training Manager your role will entail management of training schedules across multiple outlets, new starters, monitoring quality & performing regular audits in line with international brand standards. Previous experience in Dubai/ or currently based in Dubai Experience within QSR or casual restaurant industry Relevant F&B senior training experience Salary Package: AED 15000 all inclusive of benefitsmore
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