Introduction Come join us at Domaine du Mont D'Arbois for the winter season 2020 - 2021! Four Seasons Hotels & Resorts At Four Seasons, we believe that recognizing a familiar face, welcoming a newcomer and treating everyone as we would like to be treated is important. Whether you are working with us, staying with us, living with us or discovering our Resort, our goal is to leave a mark on your life, which you will always remember. Indeed, we believe that life is better when we are truly connected to the people and the world around us. We Are Four Seasons Four Seasons Megève Collection Join us in Megève, on the Mont d´Arbois' slopes, in the heart of the French Alps. The Resort consists of 2 Four Seasons hotels, 10 restaurants, 2 of which are Michelin-starred, as well as a golf. Our establishments continue the legacy of the Rothschild family, who sought to create an unmatched hotel experience nearly a century ago. Characterized by a French style and part of the Alpine tradition, our hotels offer an intimate and privileged setting, at the forefront of the spectacle of nature, both in summer and in winter. Discover our mountain restaurants: La Taverne du Mont d´Arbois, a traditional Savoyard restaurant, offering Grill & fireplace cuisine; L'Auberge de la Cote 2000, traditional restaurant at the foot of the slopes; The Mont D'Arbois Club, Fast Casual restaurant offe
Job Role: 1.1.1 Handle guest complaints and report to manager 1.1.2 Be fully aware of the Talk of the Walk for the day. 1.1.3 Proper grooming at all times. 1.1.4 Attend training classes as per schedule. 1.1.5 Show fullest cooperation and respect within the team and other departments 1.1.6 Is aware of the daily activities and has product knowledge of all the hotel facilities. MAIN DUTIES AND RESPONSIBILITIES: 1.1.1 Opens the main door of the hotel and ensures that all guests are greeted on arrival & departure of the hotel and escorting each individual to the right direction. 1.1.2 Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and t
Introduction Location: Warsaw Department: Front Office Position: Bellman (k/m) Reports to: Front Office Manager Job Summary Bellmen are essential to the Arrival Experience. Transport guest luggage to/from guest rooms. Escort guest to rooms and inform guest of all hotel services and features. Responsible for attending to immediate needs of each guest upon arrival and follow through attention throughout stay. Duties also include doors coverage and valet services. Requirements Driving Licence cat. B - 3 years Good command of English Excellent communication skills Effective planning and organizational skills Operate effectively in stressful situations Essential Functions Ensure guests are greeted appropriately upon arrival in a warm manner. Open car doors for arriving and departing guests and escort them to lobby. • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. • Able to provide directions to various destinations within the city. • Resolve guest complaints, ensuring guest satisfaction or if necessary pass it to management. • Monitor and maintain cleanliness, sanitation and organization of assigned work are
Change bed linen and make beds Replace used towels Sweep and mop floors Vacuum carpets Dust furniture Replenish bath care products (e.g. soap and shampoo) Restock beverages and food items in the mini-bar Clean public areas, like corridors Report any technical issues and maintenance needs Address guests’ queries (e.g. on additional services) Help guests retrieve lost items Ensure all assigned rooms are clean and tidy by the end of the shift Follow hotel security guidelines. Work experience as a Room Attendant in 4* star Hotel Experience with industrial cleaning equipment and products Good physical health and stamina Flexibility to work in shifts
PRE-REQUIREMENTS: Minimum of 2 years of Experience in similar role Maldives experience LQA standards awareness and prior 3 years of minimum experience in a managerial role in any Resort following LQA standards achieving 90% and above JOB TITLE : EXECUTIVE HOUSEKEEPER The Executive Housekeeper is responsible for the smooth running of the Housekeeping department, the development of the staff, as well as the implementation and the safeguard of all policies, procedures and standards of the hotel. DUTIES AND RESPONSIBILITIES: Responsibilities and duties for this position shall include but be unlimited to the following areas and activities. At management discretion, direction may be given for tasks out side the scope of work described. Guests ·
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description: The Housekeeping Supervisor assists the Executive Housekeeper and Assistant Executive Housekeeper in ensuring the smooth operation of the department. The Supervisor needs to assign the team's daily duties and inspect work for adherence to prescribed standards of cleanliness. You will oversee the development of your team to ensure delivery of exceptional customer experiences. Qualification: • At least five years' experience in hotel housekeeping operations • Effective supervisory skills • Good interpersonal skills • Proficient in English communication • Eye for detail
Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being a source of information to guests on various matters such as transport and restaurant advice. Processing meal and beverage requests. Accommodating general and unique requests. Diffusing conflict or tense situations with guests. Requirements 2+ years customer service experience in 4* Hotel. Certificate or diploma in hospitality advantageous. Exceptional interpersonal skills. Excellent written and verbal communication. Good time management and organizational skills. Opera experience.
Job Role: 1.1.1 Register and process check in for all arrivals. 1.1.2 Handle guest check outs efficiently and professionally. 1.1.3 Update guest information into the computer after a complete check in. 1.1.4 Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure. 1.1.5 Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed. 1.1.6 Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time. 1.1.7 Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up. 1.1.8 Handle issuance of guest room key cards and ensu
Statement of Job The post holder is responsible to clean the designated area that he / she has been assigned in line with the Housekeeping Standard Operating procedures. Your work will include but may not be limited to the following: To ensure that the Housekeeping Standard Operation & Safety Procedures are followed at all times. To report any maintenance issues to Shift Leader/ Senior Shift Leader. General hygiene should be maintained at all times. Attend Housekeeping weekly and monthly meetings. To report on duty clean, groomed, and wearing the correct uniform and name badge as per the Clubs policy. To attend all Housekeeping Training sessions. Always welcome Members / Members guest with a smile and good morning, afternoon or evening. Ensure that all chemicals are handled with care and the safety procedures in place are
REPORTS TO:Engineering Supervisor LIAISE WITH:All Hotel Team Members; External and Internal Providers LOCATION:Rabban Suites West Bay Doha PRIMARY FUNCTION:Ensure all equipment in good repair with a minimum of downtime by providing the day to day maintenance of the hotel under the direction of engineering management. Continually works and support towards the improvement of engineering service to both guest and associates. KEY DUTIES AND RESPONSIBILITIES Understand and operate advance electrical, plumbing, refrigeration and boiler system; and ensure that the following are maintained: o Guest Rooms and Public Areas- plunging toilets, unclogging drains, repairing all types of hardware, plumbing, and electrical equipment including lamps, air conditioners and cosmetic items. o Tools – To clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel. To see that all tools used are returned to the shop and secured in proper storage area. To protect and otherwise maintain assigned tool pouch and its tools at the disc
POSITION:Guest Service Agent REPORTS TO:Front Office Manager, Assistant Front Office Manager, Night Manager and Shift Leader DIRECT REPORTS:Bell Boys and Drivers LIAISE WITH:All Hotel Team Members; Guests; External and Internal Providers LOCATION:Rabban Suites West Bay Doha PRIMARY FUNCTION:Ensure high standards of service delivery to all guests in accordance with Rabban Suite West Bay Doha service standards. KEY DUTIES AND RESPONSIBILITIES Customer Be fully conversant with all hotel facilities and services. To process check-in and check-out according to the hotel policies and procedures. To complete the guest’s registration form and ensure all details are accurately captured. Courteously and promptly handle all reservations enquiries on phone, emails, etc. Act on flags and special requests. Membership Enrolment to offered at any point of contact for non-member Guest.
Job Role: 1.1.1 Receives work assignment and supplies from Supervisor, signs for the key in key-log (received and returned) and is responsible for the key in his/her possession. 1.1.2 Cleans the lobby, dust/mops floors, dusts furniture, wipes tables, polishes brass, clean ashtrays, disposes garbage and cleans the heart-of-house areas as per the standards set. 1.1.3 Carries out special work as and when assigned. 1.1.4 Spots and vacuums carpet in restaurant and public areas as per scheduled time. 1.1.5 Dusts walls, counters, telephones and fixtures. 1.1.6 Cleans guest lifts, brass, mirrors, walls and carpets periodically. 1.1.7 Makes sure the storeroom is clean and tidy 1.1.8 Makes sure cleaning equipment is clean, well maintain and properly store
To provide a consistent housekeeping service to guest rooms, balconies, bathrooms, restaurants, public areas and circulatory areas that meets the hotel’s standards for cleanliness and presentation. KEY ROLES & RESPONSIBILITIES Cleans and maintains areas of responsibility according to set standards and procedures Replenish guest supplies Ensure guests requests are promptly and courteously met Report damage or malfunction in hotel rooms/areas to Supervisor Maintain equipment in a proper state of cleanliness and repair Maintain a section room report as well as a daily productivity report Attend daily briefings with supervisor and takes on daily assigned tasks Reports lost and found articles to the housekeeping office immediately
Perform all check-in and check-out tasks Manage reservations Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments
· To provide efficient and quality service to guests in maximizing revenue. · To know your recreational product knowledge well in selling professionally. · Relieves other recreation team members when necessary. · To be available in front of the guest all time. · Interacts with other departments to provide additional or specialized guest services. · Maintains good relation with guest in keeping them happy and comfortable in your outlet. · Respond to the guest inquiries in the recreation facilities and service, making sure that the information given to the guest is complete, accurate and timely. · Attends all guest complaints immediately and initiate immediate resolution in coordinate with and Recreation Manager. · Responsible for membership applications and renewals.
WE WARMLY WELCOME YOU. And are going above and beyond to make you feel at home. You will be trained and become responsible for providing a warm welcome and departure and service which is thoughtful and surprising, delivered with attention to detail and grace. The Mandarin Oriental way. WE WORK, GROW AND FLOURISH AS A TEAM. You perfect the team by taking ownerships for: creating outstanding arrival and departure experiences assisting with billing and invoicing taking personal care of our guests during their stay ensuring compliance with health and safety regulations handling incoming telephone calls WE WILL DELIGHT YOU. By creating a holistic colleague journey. From your first contact with us. To your onboarding, personal development and beyond. Travel and InHouse benefits and experiences. Partnership Discounts. And our sincere Colleague Wellness and Community initiatives. We have a culture of respectandappreciation for eachother. WE NURTURE YOUR TALENTS. And build up on your experiences and achievements. We want to guide you towards your career aspirations. You are arriving with: first experiencesin a similar positionand in aluxury environment the spirit to exceed expectations and a strongattention to detail a harmonious and humble soul and attitude knowledge of Guest Service related IT&T systems exc
POSITION:FRONT OFFICE SUPERVISOR REPORTS TO:Front Office Manager, Operations Manager DIRECT REPORTS:Client Relations Executives, CID Operator, Bellboys, Drivers LIAISE WITH:All Hotel Team Members; External and Internal Providers LOCATION:Rabban Suites West Bay Doha PRIMARY FUNCTION:O versee the smooth operation of the property when on duty with specific emphasis on guest services and safety and security, in compliance with Rabban Suites West Bay Doha standards. KEY DUTIES AND RESPONSIBILITIES Front Office Oversee all guest related service processes from pre-arrival to welcome, during stay up to departure from the property; to ensure the highest possible standards of satisfaction are attained. Respond to any guest complaints and other related issues promptly with empathy and professionalism. Protect the welfare and interests of guests and ensure the safekeeping of the property. Complete inspection of entire property as per daily checklist. <span style=
HVAC & Refrigeration Technician Sofitel Dubai the Obelisk scheduled to open in the fourth quarter of 2020, will be Sofitel’s largest property in the Middle East. The hotel will feature 595 luxury guestrooms inclusive of 68 suites and 97 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Patio will bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests will have the option to unwind at the So Spa and outdoor pools with private cabanas or workout in a fully-fledged fitness centre. Business travelers will have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings. Part of the Wafi Mall new extension and close to the iconic Raffles Dubai, Sofitel Dubai the Obelisk will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist – HVAC & Refrigeration Technician and help us to make Sofitel Dubai the Obelisk a truly welcoming destination! The Position To maintain al
About Jumeirah: At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East. We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’. Our Group & Corporate and Dubai Shared Services teams are an integral part in delivering the Jumeirah Brand promise. Based in our modern headquarters in Dubai Design District or in one of our other key locations, we guarantee you will be part of a dynamic, committed team of industry professionals with a passion for delivering the Company strategy and efficiencies essential for our world class operation. About the Role: An opportunity has arisen for an Assistant Finance Manager to join Jumeirah Group. The main duties and responsibilities of this role: To assist the FC with supervision of day to day operations within Finance department and ensuring compliance to Jumeirah finance policies and procedures.
Anantara The Palm Dubai Resort: A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description: As Room Attendant you will have a big influence on guest experience. Your attention to detail in the preparation of their room is essential and will appeal to many of their senses - touch, smell, sight and hear. It will be your responsibility to ensure that the room is cleaned and prepared to highest standard to exceed guest expectation and ensure that their experience starts off on the right note. Qualification: • New graduate or at least 1 year training in housekeeping or 1 year experience in Housekeeping • Good interpersonal skills • Fair English communication skills • Eye for detail