MAIN DUTIES AND RESPONSIBILITIES: 1.1.1 Opens the main door of the hotel and ensures that all guests are greeted on arrival & departure of the hotel and escorting each individual to the right direction. 1.1.2 Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage. 1.1.3 Assure that every luggage is covered with a baggage claim tag. 1.1.4 Parking of guests and visitors vehicles in the designated hotel parking area. 1.1.5 Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up. 1.1.6 Handle issuance of guest room key cards and ensure effective control for guest security. 1
A Door Attendant for the Waldorf Astoria Dubai International Financial Centre maintains frequent contact with Guests by welcoming them on arrival, assisting with departures, parking Guests' cars as required, overseeing delivery and safe keeping of luggage, and providing others services for all Guests. What will I be doing? As a Door Attendant for the Waldorf Astoria Dubai International Financial Centre, you serve as a key connection point between Guests and the hotel as well as other hotel departments. A Door Attendant with the hotel property influences the Guest's first impression, and therefore, must ensure always offer a professional and welcoming disposition. Specifically, the Door Attendant will perform the following tasks at the highest level of service: Welcome guests on arrival and assist with their luggage. Escort arriving and departing guest and provide assistance as required. Maintain frequent contact with regular Guests and visitors. Keep up to date on all hotel services as well as VIPs and special events. Be knowledgeable on external locations, attractions, and landmarks in the vicinity. Project a professional manner with an emphasis on hospitality and guest service. What are we looking for? A Door Attendant for the Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To suc
ROLE IN CONCIERGE DUBAI MARINA HOTEL L.L.C ABOUT THE COMPANY Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world. Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service. Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline ‘Where Life Happens’, Address offers its guests opportunities to celebrate life and its most cherished moments. It’s the ultimate Address. ABOUT THE FUNCTION This function is to ensure exceptional Guest Experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms and other facilities, by delighting them
Scope of Work: Under the general guidance of the Asset Protection Manager or delegate to supervise and lead the Asset Protection Officers on duty to ensure the protection and the security of the hotel property and surrounding premises, guests, colleagues and their properties. Job Responsibilities: 1.Makes regular patrols of all external and internal areas of the hotel and hotel premises. 2.Deals with guests’ incidents and investigates the same (theft, disturbance, complaints etc). 3.Is present in all guest contact areas to provide assistance as required and ensure the safety and security of all guests and colleagues. 4.Provides assistance when required in the opening and closing of secured areas/facilities. 5.Provides assistance to ensure that outside contractors/suppliers and colleagues taking hotel property outside of the hotel have the necessary gate pass(es) duly signed. 6.Gives Asset Protection Officers instructions, guidance and support on a regular basis. 7.Supervises the Asset Protection Officers on duty in their work locations. 8.Prepares the weekly duty roster for all Asset Protection Officers as requested. 9.Keeps update with all ne
DUTIES AND RESPONSIBILITIES: 1.1.1 Organisation of Repeat Guest filing administration 1.1.2 Up-keeping of Hotel/Guest Information booklets and pamphlets. 1.1.3 Co-operation with hotel’s Housekeeping and Front Office 1.1.4 Awareness of outside activities/recreation etc. 1.1.5 The following duties within frame of work: Guest Satisfaction, Co-ordination of Information, Organisation Repeat Guest Cocktails, Personalised Welcome/Farewell, etc 1.1.6 Ensures maximum guest satisfaction through personal recognition and involvement with repeat guest. 1.1.7 Ensures that our repeat guests and any other VIP clients receive personalised treatment and services, such as: a) Pre-regi
About the Plate Bakery and Cafe New restaurant opening in Abu Dhabi where we will be baking home made fresh pastries, serving quality coffee beans, organic breakfasts, salads with starters, and main courses. We are looking for hardworking, consistent, and enthusiastic employees, ready to give their 100% in creating a strong new team and help build the future of the brand. The concept is based on a modern kitchen bakery café, our menu is freshly prepared in the restaurant and includes an international twist of flavors while most importantly maintaining the quality of our work and food. We are looking forward to having a strongly experienced and confident working team, ready to join a new restaurant with a new family and in a friendly neighborhood. About the Role: We are looking for a skilled Cook to prepare delicious meals according following the menu. You will cook dishes that will delight our customers with their taste and in a timely manner. An excellent cook must be able to follow instructions in cooking and delivering well-prepared meals. They must be deft around the kitchen and able to multitask. Experience in using various ingredients and a range of different cooking techniques is also important. Skills & Requirements:
JOB ROLE Responsible for cleaning and servicing public areas and offices according to the hotel standards. JOB RESPONSIBILITIES Ensures that all equipment and materials are used correctly Ensures that all public and back of the house areas, corridors and offices are clean at all times Replenish linen and guest amenities in accordance to the standards Keep guestrooms corridor clean by vacuuming, damp wiping the skirting boards and removing dirty marks on the walls To carry out spring clean of specified area To shampoo carpets and furnishings (Floor scrubbing) as request Responsible for the cleanliness, prevent breakage and loss of any equipment To be familiar with the process for the breakage and loss of any equipment Report all maintenance issues to the Supervisor <div style="text-align:justi
About us At InterContinental® Abu Dhabi our role is to put the glamour into international travel. That’s where you come in. We look for people who are charming, confident, and internationally-minded who know what it takes to exceed guest expectations. When you’re part of the InterContinental® Hotels & Resorts brand you’re more than just a job title. With its private beach and marina, the InterContinental® Abu Dhabi hotel is an oasis of luxury near the Corniche and world-class shopping malls. Host an event in a grand ballroom, on a terrace with sea views or in a beachfront garden . You can relax at the health club with inviting pools and admire marina yachts from your spacious room. The hotel includes 390 guest rooms and suites, highly acclaimed food and beverage outlets, and elegant meeting rooms. Your day to day Looking for Assistant Restaurant Manager with significant restaurant & bar experience in classically European style settings and international background in branded restaurants and hotels. Main job responsibilities: To be able to manage and support the Restaurant operations and achieve business objectives through customer centric approach in all we do. Ability to lead and inspire and assist the team to provide excellent customer service and contribute in building loved and trusted brand. Think forward and Coordinate with Restaurant Manager for everyday operation and maintain f
1.1.1 Maintain complete knowledge of: - Daily house count, arrivals, departures, VIP’s - Scheduled in-house group activities, locations and times - All department policies / service procedures 1.1.2 Answer telephone within 3 rings, using correct salutations and telephone etiquette. 1.1.3 Take record and confirm restaurant reservations / cancellations in accordance with departmental standards. 1.1.4 Communicate reservation /cancellation changes to management as they arise throughout the shift. 1.1.5 Monitor the preparation of own assignments, ensuring compliance to departmental standards. 1.1.6 Ensure that all menu’s, check folders are cleaned and in sufficient quantity. <p style="text-al
MAIN DUTIES AND RESPONSIBILITIES: 1.1.1 Accurately apply for employment visas and residence visas on the online system. 1.1.2 Ensure accurate and timely submission of the PR cash float. 1.1.3 He/she should coordinate with the government relations officer and the HR officer for the issue/cancellation of employees’ visas. 1.1.4 Scheduling of medicals after the employees date of joining. 1.1.5 Collection of passports from PRO’s of other companies and lifting of labour / immigration bans if required. 1.1.6 Managing the emirates ID issue process for all employees. 1.1.7 Solely responsible for tracking and managing the passport release/receipt procedure for all employees. 1.1.
DUTIES & RESPONSIBILITIES: 1.1.1 To direct and guide the spa team in providing efficient, prompt, and personalized service to all guests in a safe and hygiene environment, in order to maximize guest satisfaction and organizational profitability in an atmosphere of teamwork and high employee morale. 1.1.2 Responsible for keeping SPA and surrounding areas in a thoroughly clean, well-maintained condition. 1.1.3 Strictly follow Lost and found procedure. 1.1.4 Exercise and control strategies to break even while looking at ways and means for cost reduction without affecting quality. 1.1.5 Provide regular market research / feed back on competition / updating of pricing and market positioning of the product. 1.1.6 Divise various schemes and packages to contribute to increasing profitability. 1.1.7 Effectively manage recreation department to maintain brand standards and achieve budget and other agreed objectives.
DUTIES & RESPONSIBILITIES: 1.1.1 To direct and guide the spa team in providing efficient, prompt, and personalized service to all guests in a safe and hygiene environment, in order to maximize guest satisfaction and organizational profitability in an atmosphere of teamwork and high employee morale. 1.1.2 Responsible for keeping SPA and surrounding areas in a thoroughly clean, well-maintained condition. 1.1.3 Strictly follow Lost and found procedure. 1.1.4 Exercise and control strategies to break even while looking at ways and means for cost reduction without affecting quality. 1.1.5 Provide regular market research / feed back on competition / updating of pricing and market positioning of the product. 1.1.6 Divise various schemes and packages to contribute to increasing profitability.
1.1.1 Provide both guests and team members with courteous, hassle-free service and by seeking to always maintain a pleasant working environment. 1.1.2 To report any maintenance issues to the Spa Supervisor & Spa Manager. 1.1.3 To be fully aware of current and future services offered by the hotel and to make suggestions for improvement, expansion or creation of new services. 1.1.4 To keep up-to-date with the Guest Survey results and to improve where required. 1.1.5 To have a thorough knowledge of Spa Departments as well as other applicable services offered by the hotel. 1.1.6 To notify the Spa Supervisor & Spa Manager immediately of any guest complaints. 1.1
JOB ROLE To assist the food & beverage director in planning, organizing and supervising all processes of the fine dining outlet & to provide hands-on support to food and beverage associates. Also to ensure the outlet provides quality service that is consistent with the property’s SOP to achieve maximum revenue and profit in line with the budgeted and forecasted projections. JOB RESPONSIBILITIES ·Supervises coordinates and directs the prompt, efficient and courteous service of f ood & Beverages in the fine dining outlet . ·Staffing and scheduling to ensure proper coverage in outlet and wage control. ·Establishes and maintains effective employee relations. ·Conducts under the guidance of food & beverage director such functions as colleagues
MAIN DUTIES AND RESPONSIBILITIES: 1.1.1 Preparefor daily arrivals in terms of room allocation, amenities and special requestsof Guests. 1.1.2 Registerand process check in for all arrivals. 1.1.3 Updateand check guest information into the computer after a complete check in. 1.1.4 Accountablefor cashiering duties, foreign exchange transactions, night audits tasks andsettlement upon Guests’ departure. 1.1.5 Handleswalk in counter reservation at all times and process call in reservation whenroom reservations section is closed. 1.1.6 Providefriendly smooth courteous service to guest and respond promptly to all requestsand inquiries at all time. 1.1.7 Resolveguests complaints/ requests and liaise with the department concerned to ensureimmediately
MAIN DUTIES AND RESPONSIBILITIES: 1.1.1 Organization and monitoring of all affairs concerned to the position. 1.1.2 Proper grooming at all times 1.1.3 Attend training classes as per schedule 1.1.4 Show fullest cooperation and respect within the team and other departments 1.1.5 Is aware of the daily activities and has product knowledge of all the hotel facilities Organization & Set Up 1.1.6 Prepare mise en place before the arrival of the customers, and also during the service time, she/he must check the quality of the food items. 1.1.7 Attends the communication meetings of her/his Outlet, such as daily briefings.
JOB ROLE Provide five-star dining & engaging experiences to guests, Supervises Food & Beverage service and assist in service as per outlet and room service standards. Ensures HACCP, Hygiene, EHS standards, are strictly adhered to and meet & exceed the revenue, upselling targets. JOB RESPONSIBILITIES · Takes Food & Beverage orders as per standards and practices · Strictly follows Personal grooming & hygiene standards for self and others. · Makes guests feel welcome in the outlet and participates directs and supervises services to the guest. · Prepare appropriate work plan on daily basis. · Briefs staff before each meal period and assures that all orders are served correctly. · Interact and communicate with guests about their meal
Scope of Work: To ensure the smooth running of the hotel telephone system handling all incoming and outgoing calls efficiently and as per hotel standards. Job Responsibilities: 1. Provides all communications both external and internal professionally and with the good level of language skills. 2.Operates the hotel switchboard, incoming and outgoing faxes, and hotel’s paging system. 3.Records and transfers calls within the time frame indicated in the standards. 4.Provides telephone services to guests such as wake-up calls, message taking and paging service. 5.Provides and updates departmental telephone directory regularly. 6.Keeps updated with new products in the market. HR Responsibilities 7. Attends all hotel trainings as required. 8.Adheres to all HR and hotel policies and procedures. 9.Continually strives to improve self; knowledge and skills. Financial Responsibilities: 10.Records all charges in accordance with the hotel credit policy. 11.Be aware and participates in energy saving matters. General Responsibilities: 12.Attends meetings and daily briefings as required. 13.Ensure that the ap
· To answer the telephone promptly and clearly, ensuring a courteous and friendly manner. · To extend a personal service to the members/guests and assist them in all their requirements. · Recommend in-house restaurants and facilities. · To maintain the Logbook from shift to shift for any information or comments of guests. · Meets and greets all guests and members in a pleasant, courteous, and professional manner. · Assists guests, visitors, and associates, with inquiries and directions. · Assists with any guest inquiries, answers incoming telephone calls, forwards call to the appropriate party, or takes a message. · Provides clerical support to the department that may include but not limited to: typing, copying, filing, composing routine correspondence, and preparation of outgoing mail. ·
Chef de Partie - Arabic The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis. Start Your Journey With Us From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition. Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, the discerning traveller and luminaries in the art of living. The hotel comprises of 283 fabulously appointed guest rooms including 55 suites, most of which have incredible views of both the Arabian Gulf and the city of Abu