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Assistant Guest Relations Manager

Constance Ephelia Resort.

Seychelles
Today

Competitive & Benefits

Job Brief Works closely with the Guest Relations Manager to manage the Guest Relation's team and ensures the smooth running of the day-to-day operations. * Ensure that all Guest Relations team members are at all times offering to the guests' graceful, personalized and caring service, aiming at highest possible guest satisfaction * Ensure that all Guest Relations team members are fully knowledgeable of all resort facilities and services offered * Ensure all Guest Relations team members are able to act as ambassadors of the destination, successfully displaying local knowledge and giving recommendations to guests * Establish a relationship with the guest prior arrival, during stay, upon departure and after departure * Be informed in advance of all details and requirements pertaining to arrival guests, with particular focus on VIP guests

NEW

Guest Services Manager

Hilton Grand Vacations (HGV)

Myrtle Beach, Horry County
Recently

Competitive

Job Description HGV Now Offers Day One Team Member Benefits! What will I be doing? There is something truly outstanding about Hilton Grand Vacations! The foundation of our culture has been about building memorable experiences and making a positive impact within our industry and the communities in which we live and work. Team Members are the driving force behind these efforts. Their talent, passion, and dedication to our brand have fueled the success of Hilton Grand Vacations. * Oversees and resolves problems arising from owner/guest concerns with a commitment to satisfying every guest/owner. Reports any unresolved issues to the Resort Director. * Runs night audit activity and prepares weekly accounting reports ensuring property operations meet internal audit standards. Provides the provision of exceptional services to owners and guests.

PREMIUMNEW

Assistant Guest Relations Manager

JW Marriott Marquis Dubai

Dubai
Recently

Competitive

Job Category Rooms & Guest Services Operations Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? Relocation? Position Type Non-Management The Assistant Guest Relations Manager is responsible for maintaining 100% reliability in the recognition of all JW Marriott guests visiting the hotel, and for informing all hotel departments of the VIP guests' arrivals; (un)expressed special needs, requests, and personal preferences and for creating loyalty versus satisfied guests. S/he is responsible for training and continuously energizing the Guest Recognition process throughout the hotel. The Asst. Guest Relations Manager is also responsible to ensure Lobby presence during peak times. * A Full Time position based at JW Marriott Marquis Dubai.

PREMIUMNEW

Guest Sales Experience Manager

Rixos Bab Al Bahr

United Arab Emirates
Recently

competitive salary + benefits

1.1.1 To be totally familiar with hotel products, rates, and promotions at all times and create measured incentive plan for the staff based on business demand through upselling and right selling. 1.1.2 Be aware of the strengths and weaknesses of all competing hotel and restaurant products and provide weekly regular updates about food and beverage after visiting competition hotels. 1.1.3 Participate in hotel activities including promotions, sales blitzes, entertainment and other operational areas as directed. 1.1.4 Penetrate and saturate prospective and existing customer organizations for effective multi department selling. 1.1.5 Service needs of customers by attending to all requests promptly within 24 hours. 1.1.6 Ensure that revenues and / or cost controls are maximized through proactive actions rather than reactive management.

PREMIUMNEW

Guest Relations Manager

Anantara Downtown Dubai Hotel

United Arab Emirates
Recently

Unspecified

Anantara DowntownDubai Hotel invites you to an elegant sanctuary at the centre of the UAEs most dynamic city. Choose iconic cityscape and Burj Khalifa views from spacious modern rooms and suites just moments from Dubai Mall, Dubai Fountain, Dubai Opera, and the impressive tower itself. Choose complete convenience for easy exploration and total comfort in unrivalled Thai-inspired Anantara hospitality. * To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner. * To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties. * To oversee the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.

PREMIUMNEW

Guest Experience Manager / Reservations Manager

The Ned Doha (Al Dakhiliyah Hotel)

Doha
Recently

Unspecified

Supervise and leads employees. Understanding employee positions well enough to perform duties in employees' absence. Improve service by communicating with and assisting employees to understand guest needs and by providing guidance, feedback and individual coaching when needed. Ensure that the Guest Experience team is trained to provide fast, efficient, resolutive and personalized service. An expert in all hotel/membership operation and booking procedures, policies and systems and ensure all information is kept up to date: Hotel, Rooms, F&B, Membership, Spa & Gym Ensure operating procedures and standards are implemented, maintained, and reviewed. Support the team with the handling of all guest/member requests, reservations and orders as required

NEW

Guest Relations Manager

Mirihi Island Resort

Maldives
Recently

$1,000.00 - $ 1,500.00/Monthly

Job Requirements German Speaking is an advantage Fluent English speaking and writing Graduate of Hospitality or any Business-related courses At least 2 years of experience in a similar role Excellent communication and service skills Excellent interpersonal, organizational, and listening skills and self-motivated * Language required:German and English. Be present at the Reception Lobby during duty hours. Ensure Reception desk is manned Acknowledge and greet all guests coming into the reception. Provide assistance and information as required. Handle all guest requests with efficiency and ensure all communications are clear. Provides all communications both external and internal professionally and with a good level of language skills. Ensure the Reception Lobby is always neat and clean. Help guests with the internet. Provide technical support as and when required.

Assistant Guest Relations Manager

The Retreat Palm Dubai MGallery by Sofitel

United Arab Emirates
Recently

Competitive Salary

Located at the East Crescent of Palm Jumeirah, MGallery by Sofitel the Palm is envisioned as the first holistic health and wellness resort in the UAE. The seven-story property features 255rooms and suites with sophisticated fixtures and first-rate amenities, of ultra-comfort and indulgence during the stay. With its distinctive concept, we offers just not spa and beauty treatments, but various wellbeing and lifestyle packages, from proper diet & nutrition, fitness classes & health treatments, and would host certified nutritionist and wellness coach for the programs such weight loss, both for kids and adult. Fitness classes planned will include yoga, tai chi, pilates, and aerobics.

NEW

Guest Relations Manager - Front Office - Jumeirah Messilah Beach Hotel and Spa

Jumeirah Messilah Beach

Kuwait
Recently

£0 - £0

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

PREMIUMNEW

Guest Relations Manager for the Waldorf Astoria Dubai International Financial Centre

Waldorf Astoria DIFC - Dubai

Dubai
Recently

£0 - £0

A Guest Relations Manager for the Waldorf Astoria Dubai International Financial Centre manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will I be doing? As Guest Relations Manager for the Waldorf Astoria Dubai International Financial Centre , you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. * Meet, greet and direct Guests who enter the lobby area * Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements * Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner

NEW

Assistant Guest Relations Manager

Constance Ephelia Resort.

Seychelles
Recently

Competitive & Benefits

NEW

Guest Relations Manager

Constance Ephelia Resort.

Seychelles
Recently

Competitive & Benefits

Job Brief The Guest Relation Manager is a 'key person'. He/she acts as a host of the hotel by providing assistance to the guests. * Ensure that all Guest Relations team members are at all times offering to the guests' graceful, personalized and caring service, aiming at highest possible guest satisfaction * Ensure that all Guest Relations team members are fully knowledgeable of all resort facilities and services offered * Ensure all Guest Relations team members are able to act as ambassadors of the destination, successfully displaying local knowledge and giving recommendations to guests * Establish a relationship with the guest prior arrival, during stay, upon departure and after departure * Be informed in advance of all details and requirements pertaining to arrival guests, with particular focus on VIP guests

Manager - Guest Relations - Mina A' Salam Hotel

Mina A'Salam

Dubai
Posted 2 days ago

£0 - £0

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 25 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

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Director Of Guest Services

Frequently Asked Questions

How many Director of Guest Services jobs are available on CatererGlobal?

There are 13 Director of Guest Services jobs available on CatererGlobal right now.

What other similar jobs are there to Director of Guest Services jobs?

As well as Director of Guest Services jobs, you can find Executive Assistant Manager, Catering, Hotel Management, amongst many others.

Which places are popular for Director of Guest Services jobs?

People who are interested in Director of Guest Services jobs prefer to look in Dubai, Doha, SC.

Which industry do Director of Guest Services jobs belong to?

Director of Guest Services jobs are part of the Catering industry.